Excellent service. Troubleshooting skills and cost. 100%…read morerecommend. This is a small family run business and they care and will not price gouge.

Great People they installed new entire system in my home before I bought it, then 5 years later I…read morecalled for service and they proved themselves to be super honest, a great surprise in today's world.

I very strongly recommend this local business. We had a…read moreseptic backup from grey water line into the basement. I called around an AAA was the only one to return my call, they had same-day availability (for a fee), and came right out. AAA pumped out my septic tank, cleaned the filter, and checked the system. The driver showed me the problem that caused the backup (lack of maintenance on my part) and gave me tips on caring for my system to prevent BIG problems while they're small and manageable. I felt like this was service above and beyond. Great work from great people, excellent value.

We have used AAA for an inspection and then for a service call later on. They really went above and…read morebeyond, researching an unusual problem with the system manufacturer and resolving the issue quickly and effectively. We dealt with Dean, Tristan? and Wes, and all were thoroughly expert and very nice and personable. I wholeheartedly recommend them to anyone needing septic experts to mitigate a problem, or any other septic service. They responded quickly and followed up immediately. Great people!

Tori was fantastic! She was extremely friendly and knowledgable. Helped us to understand best…read morepractices for owning a home on septic (we are first timers!). The price was very reasonable. We will definitely use Bamford's services in the future.

We hired Bamford Septic to decommission our outhouse pit toilet then repair and connect our cabin…read moreto an approved, unused drywell system on an adjacent lot that we also owned. The install included all required permit submissions and approvals for a pump station near the cabin, replacement of the old inlet and outlet lines, and two breaker panel circuits for the pump and alarm. The quality of his work and communication were excellent and the job was completed 3 weeks ahead of schedule for a reasonable price. I'm extremely pleased with the work and would not hesitate to contract his services again.

I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.

I was having drainage problems all the sudden. Went to their website late last night to schedule a…read morevisit. I get a call early the next day to have a visit scheduled the same day! Sean and Al came by to check things out. They found a blockage in the inlet and they took care of the issue in maybe 20-30 minutes. They were great! The estimated price for the visit was already talked about with me from the dispatcher and the end cost for the visit wasn't too far off. Hopefully no more septic system issues come again for a long time but when it does I'm calling Hemley's!

When I called the service I asked if the coupon they advertised would apply to my septic. I said…read moreI'm a widow and new to this. He said yes. $474 was the cost on the coupon. They charged me $616. The worker was nice, but they should have told me the actual cost. Being close to 80 and a widow it felt like they took advantage of me.

I know I've reviewed this company before but I need them again. Every time I need them they are…read morehere asap. Normally within 24 hours. But this was a little more involved this time. So my alarm went off again. And continued so I called. When bill came out he informed me that the pump tank needed rewired. I had never heard of this. But yes, wires can corrode I leaned. So he came out and did it. Took a little time to schedule this time because he had "patched" the problem the first visit and then when he can back he fixed it proper. I'm just thankful it wasn't the middle of winter as I'm sure he was also seeing he had to dig the electrical line. Price was decent, again I don't know cause I don't use anyone else and NEVER will. Tara and Bill are the chit! No Worries forever!

Excellent service! TJs replaced a sewer line at one of our rentals for less than half of what a…read moreplumber wanted. He also started the emergency job on a Saturday and completed it on Sunday. We were so grateful for his response time! Clean up was incredible; you'd never even know he was there. Great local company!

TJ is a straight up good guy. I hired him to install a septic system up at Lake Cushman. He was…read moreresponsive, a pleasure to work with and a nice guy to have around your property. We added a few things on like tree removal and some trenches, and he barely charged me for these things. I can't recommend him enough.

Called for a septic service and they were amazing. They repaired and had the part in their truck…read moreand had it repaired within an hour at a reasonable price very efficient went above and beyond my expectations very satisfied highly recommend this company.

Honestly, if I could give them a ZERO star I would…read more For the actual septic servicing, the technician and his teammate was amazing. They were professional, courteous and respectful. However, I had questions and tried to followup with the operations manager who was very unprofessional, lied to me multiple times, yelled at me, then tried to gaslight me into thinking he had addressed my concern. I followed up with Thurston County, who time stamps all electronic communication to verify and received proof that he lied. I called again and he yelled at me again so I hung up. I called back to speak to the owner of the business and he essentially said he didn't really care and he "trusts" him. So I paid over a grand to a company to be treated like shit and lied to. Literally one of the worst customer service experience I have ever had. I would 100% look into ANYOTHER COMPANY OTHER THAN THIS ONE!

Simply the best. Of note:…read more - communicative: Jared and Christina responded to my Yelp request the same day. Clearly communicated a date and time to come for an cost estimate, informed me well before their arrival at the site, sent a time estimate, and text me photos of the finished state. - transparent: they provided a written, itemized cost before beginning the work, and a written itemized bill. The job cost was $100 less than anticipated in the estimate. - helpful: they showed up on short notice, did a fantastic job, even offered to spread the beauty bark that I thought I'd have to take care of after. I can't recommend them enough. They really saved my weekend (and our security deposit!)

We had a great experience with the NW General Management team. They listen to your needs and…read morefeedback, brainstorm with you, and were compassionate throughout our project. They worked late when needed, and their prices were incredibly fair. We would work with them again, they can really move dirt!

Had an emergency with the septic. They came the same day as our urgent call, kept us informed via…read moretext as to arrival time. The diagnosis was swift, accurate, and I was kept well informed by the technician who was super polite. The bill was less than what was estimated and was very reasonable. The issue was resolved, and I was advised what to do going forward. I recommend Dano's without reservation. Solid, trustworthy, reliable, and gets the job done.

Evidently Dano's family run business has been bought and brought under an umbrella with a bunch of…read moreother small, local septic companies. During our first septic emergency in over 20 years of using Dano's, we felt we'd called a service company that has forgotten that getting their customers back on line in an emergency is their #1 job. It took an emergency and some quick review reading online to find a small, independent company to show us real customer service! Dano's explained on the call the costs we'd incur from the $250+ service fee, hourly repair cost, $600 pumping charge on a tank they pumped 2years ago necessary for diagnosis, and the possible need for them to call in the electrician with another service fee, etc before anyone fixed anything. Confident we had an electrical issue if not 3 different ones, we called a highly 5-star reviewed guy who listened to our issues, diagnosed the probable root of the problems, and told us to call Aquarius Pump directly, adding that they'd prob use a sump pump and if in fact the tank needs pumping they'd call him. Easy-peasy. The next morning Aquarius had us able to use the system, but not fully fixed, and a couple days later with the new pump, floats, and alarm box, the emergency was over. No evidence of repairs to the lawn, and we knew who to call in the future, and recommend to others... and it won't be Dano's! PS The name I highly recommend is easy to remember if you live in KITSAP county and are looking for a SEPTIC company, lol.