This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

Visited Academy Sports Outdoors located at 130 Perimeter Center West Dunwoody, GA…read more Ricky was our Team Member today and he was very knowledgeable about the various products in the store and his Customer Service was OUTSTANDING. I'd definitely recommend this location for ALL your outdoor needs. They also sale clothing and shoes. The value is pretty good in my option. It was Ricky knowledge about the brands and recommendations for me. Thanks Ricky!!!!

I like this spot because they have a good balance of shoes. I've bought Salomon's, Dunks,…read morevolleyball shoes and clothing for the entire family before. The only downside is they don't always have my size or my 12 year old daughters (9.5 in women) size. But when they do... we're stepping out FRESH!!!

Apparently, no one told me they had the worst customer service ever. The manager on down…read moredisappointed with their lack of solutions for an issue. Email corporate if you not getting reasonable answers. They responded within the day and solved the issue with ease.

Better Baseball deserves way more than five stars. UPS…read moredelivered my baseball glove to the wrong address and it was destroyed -- something that was completely out of Better Baseball's control. Despite that, they immediately stepped up and sent me a replacement and even made sure it would arrive before Christmas. That level of integrity and customer service is rare these days. They didn't have to do that, but they chose to anyway, and it meant a lot to our family. I'm incredibly grateful and will absolutely be a lifelong Better Baseball customer. Highly, highly recommend.

Baseball/Softball overload but, let me tell ya if these people don't have what you're looking for,…read moreit can't be found, this place is incredible. The staff is friendly, very helpful and extremely knowledgeable!! We drove an hour and half to shop here and it was well worth it. We will definitely be back!!

First-time gun buyer…read more Marci and Mace were very kind, patient, and helpful. I will return for the Gun Safety Seminar and the Introduction to Handgun Safety and Marksmanship course. Thank you very much for your time and your assistance today.

amazing customer service. helped me buy my first hand gun and walked me through all features and…read moreoptions for each brand and size. huge massive store so they have about everything you're looking for. they have a range attached so you can rent your gun and try it out before buying. great store.

I always see advertisements for Academy Sports but I had never visited the store before. The staff…read morewas helpful and the store was neatly organized. They had a lot of clearance sneakers and they sold roller skates too. I also liked that the store opened at 8:00 AM.

Well I've never been to that Academy Sports and Outdoors but I called him on the phone today to see…read moreif they had a size 14 in softball cleat narrow and the young man on the phone said the only size shoe they have there's a nine and a half and softball clean so that kind of threw me for a loop so I guess what they need to do is they need to get bigger sizes for bigger people like me cuz I'm big and tall assessing the softball cleat

I am a huge Georgia Bulldogs football fan, so you can imagine how excited and happy I've been since…read morethey dethroned the mighty Alabama Crimson Tide by a score of 33-18 and won the college football national championship on January 10. Even though it's been a month since then, I still feel like I'm dreaming. But the reality is my Dawgs are the champions of college football. Since the victory, I've purchased a banner commemorating Georgia's championship season and another banner for the Atlanta Braves' World Series championship last October. But I bought those from the Fanatics.com website. I only recently found out about The Fans Wear. I discovered it by accident as I was in the Mall at Peachtree Center food court. It's a small sports fan store near the Chick-Fil-A. It's very colorful and well lit on the inside. When I stopped by today (February 11, 2022), there was a television broadcasting the Winter Olympics. You can find just about anything representing the major local sports teams (Atlanta Braves, Atlanta Hawks, Atlanta Falcons, Atlanta United, University of Georgia, Georgia Tech, and Georgia State), from hoodies, banners, collectibles, t-shirts, jackets, hats, book bags, etc., but they also have other teams as well. I was laser focused on finding a commemorative plaque representing Georgia's national championship season. I'd seen some online, but I didn't feel like ordering and waiting for it to come in the mail. The Fans Wear had the exact same plaques that I saw on the Fanatics.com website. A beautiful varsity-style black and white Georgia Bulldogs jacket that I'd never seen before caught my eye, but it cost more than I was willing to spend right then. The prices at this store are a little higher than what I saw on the Fanatics.com website. For instance, the commemorative Georgia plaque I ended up purchasing cost $99.99 there, but on the Fanatics website it just got marked down to $79.99. Still, after taxes and shipping, I probably would've paid the same price ordering it online. I bought a Georgia magnet for my refrigerator that would've cost $7 online but the vendor let me have it for only $5. With taxes, I spent a total of $114.33 for the plaque and magnet. I am pleased with my purchases and plan on coming back soon. The only reason I didn't rate it 5 stars are the prices and the fact that this store doesn't stay open late. Its hours of operation are 10am - 6pm, Monday - Saturday. Like most stores and restaurants in the Mall at Peachtree Center, the majority of their customers are people who work at the many high-rise offices in the area and the tourists staying at the nearby hotels. It's in a convenient location near the Peachtree Center Marta transit station. If you have money to spend and love sports, you'll enjoy it here.

The Fan's Wear Atlanta at Peachtree Center in Atlanta is a great place for all things team and…read moresports apparel. I really like the selection of different items that they have available and they have many unique things that I have not seen in other places. I like how they have everything organized so you can find exactly what you are looking for. The staff here is knowledgeable and willing to take the time to make sure that you are helped.

Pretty nice decor very rare store just Mizuno by it self I…read morelike this store I like Mizuno I use Mizuno golf club also baseball gear ...!!

I went in for a club fitting with Kalie and she was awesome. I'm extremely picky on who I let mess…read morewith anything in my golf game, but she made me feel very comfortable with my fitting. Kalie was very nice, listened well, and gave great customer service. She was also attentive to detail, had lots of good knowledge with the equipment, gave me enough options to make a solid decision, and was just overall taking care of me very well. Lastly, she taught me a few things I've never even heard of. I'm very confident in the new irons and set up she fitted me for and HIGHLY recommend going to her.