On my visit to this DSW Store Manager Tiffany and Kayla welcomed me into store with smiles. They…read morewent above and beyond to assist me. Their customer service was beyond the 5 stars. Thanks ladies you made my day. Cynthia with the Kurt Kriegers

For whatever reason this location is alway dead. I don't really get it because it's inside of a…read moremall which feels unique for a DSW and it's next to two different entrances/exits. There's really never any staff around to ask any question of so if you have questions you have to ask sooner at the till upfront so prepare for a wait But otherwise it's a generic dsw. Staff is friendly when you can find them.

I went in to get foot sizing and walked out with the navy blue 990s! Justin took care of me. He…read moretook his time and helped me try on different sizes to get the perfect fit. Actually all the associates were friendly and helpful. They have all the latest New Balance men, women, & kids. They will gladly order to the store if not available. I must say, it's rare these days to get genuinely helped without the feeling of being rushed or really no interest in customer service. I'm a Nike head, but today I switched to New Balance. I definitely recommend! Parking lot available.

Super friendly and effective staff, Clay was able to help me out and find a great gift. Definitely…read morerecommend this location!

Jimmy Choo is by far my favorite designer shoe brand. They are so incredibly comfortable and fit…read morelike a glove while the styles are so classic and sophisticated. I love their Spring/Summer 2022 collection and fragrances. The sales associates are consistently so sweet and helpful if you ever need anything.

For years I thought Jimmy Choo was just clever marketing high priced shoes. Boy was I wrong. Last…read moreChristmas I bought a pair of black pumps from Neiman Marcus at 75% off their regular $700 price tag. When I asked why it was so cheap they told me it was actually last-last season...so two seasons ago...to be honest it looked liked a shoe from any of their season...but hey what do I know...Well it is easily the most comfortable not to mention stylish shoes I own. I was super surprised because lets face it 3.75" heels aren't exactly "comfortable" but these Choo are very comfortable and they seem to almost mold to my feet the more I wear them.... So when I had the opportunity to check out their store here in the ATL with some friends I thought why not... I think sometimes people assume because a shop sells uber expensive products it means they are super snooty esp. to people who are just browsing...this wasn't our experience here at all...in fact it was quite the opposite. First of all the sales person was an absolute sweetheart. He greeted us with a big smile and if I didn't know any better he was actually excited to see us. He asked us if we have been here before and we said we have not...he then proceed to walk us through some of their newest and best sellers...from women's flats to men's loafers this sales person was a pro! He obviously was very knowledgeable about not only the company but their manufacturing techniques...very impressive. He kept asking us if we wanted to try any thing on or if we were interested in a pair that wasn't available he would be more than happy to find it online or in another store...what great service! I would definitely come back again....thanks for a great first experience!

It was wonderful to work with Malik. His customer service is…read moreoutstanding. I came in to buy one shirt and we worked together to find three additional shirts that are fabulous. Thank You!

Road Runner Sports on Roswell Road is one of my reliable stops when I need new running or walking…read moreshoes. I typically wear ASICS or Brooks, and I can usually find what I'm looking for here, along with enough styles and options to actually compare what feels best. The staff is knowledgeable, friendly, and willing to take the time to help you find the right shoe instead of just pointing you toward a wall and leaving you on your own. Service has always been good and I generally have a good experience when I come in. My only reason for giving this location 4 stars instead of 5 is that the process can move a little slower than at some of the other Road Runner Sports locations I've visited. If they're busy, I wouldn't necessarily come in expecting a quick in-and-out trip. That said, I'd rather have someone take their time and help me get the right shoe than rush me through a purchase. Good selection, knowledgeable staff, and they consistently carry my preferred ASICS and Brooks. Definitely a store I continue to return to.

I absolutely enjoyed my visit! The crew were patient and delivered excellent customer service. As I…read moream a new runner, I learned a lot about my feet, posture and the difference between running shoes. I highly recommend coming here for quality running gear. I'll definitely be back.

The entire team at the South Fulton location! Kudos to all the knowledge, patience and good energy…read moreas I was in to purchase walking shoes. The location was easy to find next to Arden's Garden. It smelled good walking into the store. Mrs.Ross helped me scan and measure my feet. She provided options for my width and my ankle. I was able to get some new OnCloud sneakers as I prepare for the Peachtree Road race. It was priced right and worth the time and care she had in ensuring I had the best fit. I will be back to trade in my old trainers since they offer a discount new pair with the trade. Love that I didn't need to go to midtown for great service and selection!

I had a great experience picking up my online order. The lady was very nice and even helped lace…read morethe shoes and made sure they fit before I left. I wish I caught her name because I really appreciate her.

Solid 3.5 stars I…read morewas surprised to see this listing has no reviews...the store has been here forever...I remember coming here as a kid looking at converse sneakers. I'm a fan of online shopping for most items but with shoes it's still tricky. Yes Zappo is great but sometimes it's just better to try them on at the store to see how they fit and how roomy they will be when you put on a pair of socks or after wearing them for a little while. I like the selections of Journeys. They usually have all the top brands like Converse, Vans, Timberland, Clarks, etc. Customer service is a hit or a miss though. Sometimes you get great service and sometimes you get a "please leave the store" attitude. Their prices are on point with what everyone else charges so that's a good thing.

R. E. I. not just for the outdoorsy guy…read more they got stuff for your gal who may want to swim the Erie Canal. they got freezed dried food darling I wouldn't eat it even if I was starving. They sell hiking boots and Appalachian trail map even porta potties in case you need to take a crap. They even have books on wild mushrooms because you never should assume otherwise you'll soon be in a tomb. R.E.M....I meant R.E.I. You should give it a try It's not just for the outdoor you should come and explore never know what you're looking for all at the Barrett Parkway store.

I love REI but not this location. When I returned a pair of running shoes after they reopened due…read moreto COVID, the clerk was very nasty to me, saying that the shoes had been worn a lot. I told her that I had purchased two pairs just before COVID so that I could alternate days of wearing the shoes. The store closed for COVID before I could return the defective pair. Instead of wearing out the one pair, I decided to wear the defective pair until the store reopened. I even showed her both pairs of shoes so that she could see the defect for herself. Both the clerk and manager, whom she called over to examine the shoes, were very nasty and treated me like a criminal, although I did nothing to violate their return policy. I also had my bike tuned up and repaired there. Some of the services for which I had paid were not completed. When I asked to have them done, the mechanic was very nasty. When I took the bike with me on an RV trip across country, one of my riding companions, who is a triathlete, pointed out other problems that should have been repaired. I will never use the repair shop at this location again!

The Staff, the selection, the general positive energy in the building... I first shopped at Peter…read moreGlenn when they were at The Prado and I was impressed with them then. They are at a new location with a bigger footprint , yet they still have a friendly and knowledgeable staff (including managers) , and they have more room for more items... I especially like the fact that the skis and snowboards are in separate locations so everyone hav a bit more room to breath... If you are into winter sports these folks are top notch. If you are looking for water sports, outdoor footwear, camping equipment, they are also top notch.

I am documenting this review to provide a clear, factual, and chronological account of my family's…read moreexperience at Peter Glenn Ski and Sports in Sandy Springs, Georgia. On 2/8/26 my family visited the store to purchase equipment for our first ski trip. Upon entering the store, we were not greeted or acknowledged by any staff members. During our time in the store, we observed employees actively engaging with and offering assistance to other customers. Despite our visible presence and attempts to seek help, no employee approached or offered assistance to our family. While attempting to locate ski goggles for my son, we approached an employee working in that section of the store. The employee ignored our presence and did not respond to our attempts to engage him. He only acknowledged us after noticing that we were attempting to locate assistance from another staff member. We then moved to the ski boot and winter boot section to request assistance. My son politely asked an employee located in the rear of the store for help. The employee immediately raised his voice toward my son and made an additional comment under his breath that was inappropriate and unprofessional. My son returned to my wife and I visibly uncomfortable. The same employee then approached our family and, in an aggressive and hostile tone, stated, "What do you want? Hurry up. I do not have a lot of time. Which one of you is first?" I addressed the employee directly and informed him that his conduct was rude and unprofessional. Due to the nature of that interaction, we discontinued seeking assistance from him. Despite the prior interactions, we proceeded to the checkout counter to complete a purchase. After waiting in line for service, the cashier answered a phone call and remained engaged on the call while we stood directly in front of him without acknowledgement or explanation. When the cashier concluded the call and began assisting us, we calmly explained the treatment we experienced in the rear of the store. The cashier responded by stating that the store was busy and suggested that we should return during non busy hours. This response dismissed our concerns and failed to address the conduct that occurred. Throughout our visit, we observed employees offering assistance and providing service to other customers while our family was repeatedly overlooked, spoken to in a hostile manner, and treated in a way that was materially different from other patrons. Based on the totality of these circumstances, we believe our family was subjected to discriminatory and disrespectful treatment. Most concerning was the emotional impact this experience had on our son, who was exposed to conduct that no child or customer should experience in a retail environment. Consumers should expect to be treated with professionalism, dignity, and equal service regardless of background. Based on our experience, individuals and families should carefully consider this when deciding where to purchase ski and winter sporting equipment. Response to my post; Chris, while I appreciate your respond it doesn't excuse your team and how they treated me and my family. It doesn't talk about what you and your staff will do going forward to ensure you don't treat people in such a demoralizing way. We will never come back to any of your locations. Praying that you see this for what it is and do more as a human to support those who want to enjoy outdoor sports