Horrible service only 1 product matching what I need then I asked a question just to get COMPLETELY…read moreIGNORED WORSE CUSTOMER SERVICE EVER!

I was here a few months ago to fix my daughter Iphone I'm tell the lady that the cellphone doesn't…read moreturn off , so she told me to leave it and she would call me later and see what is wrong. 10 minutes later she called me and told me that the phone's motherboard was broken and need a new one , the Wi-Fi antenna was not good . cost was around 300 dollars for an iphone 10. i told her that was too much to fix and old phone.so I took it around the corner to another technician and he fixed right away for free because the only problem was the finger print sensor . this people are very slick , don't trust them.

I consider myself lucky that I found this place, good costumer and fast service, dropped my laptops…read moretue and by Wednesday are read.

The owner Ken is fantastic! I have known him for many years. He knows his computers inside & out…read more He can fix any computer & can build them. Before you buy one check him out first it can be to your advantage.

Was a great experience was very friendly and wait wasn't long at all to fix ps5 definitely will…read morecome back again !

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

He doesn't pay his rent or electricity bill. Terrible tenant, not sure how good he is with repairs…read morebut I wouldn't trust him with my computer.

I would certainly recommend this place for any electronics repair. I needed to have an RJ12…read moreconnector soldered back onto the board of my Fanatec wheelbase (driving simulator) due to it coming loose, along with securing an adjacent RJ12 connector that was starting to come loose. Most of the other repaie shops in the area that I contacted turned the job down, but I received an immediate response to my inquiry from NY Repair Center. I dropped it off the same day, and within 3-4 days, it was ready for pickup. The device looks and works as if it were brand new. Couldn't be happier with the outcome, and I'll definitely be returning for any needed electronics repair work in the future.

Hi everyone, I made a yelp account just to report this scam of a business because I hope no one…read moreelse gets scammed like I did. Long story short the HDMI port for my Ps5 broke I sent it to the shop to get it fixed for $100 and then my ps5 began to overheat, I took it again and they charged me $40, the problem was not fixed after they returned my ps5 so I sent it back and after i received it back the overheating was gone but the HDMI port did not work again so I took it back and they tried to charge me $120 (a similar issue happened with another person while I was in the store once with some guy and his phone). End of story I left with more problems then solutions and my original problem wasn't even fixed. DO NOT COME HERE!! GO TO SOME OTHER HARDWARE STORE THAT ACTUALLY CARES ABOUT FIXING YOUR TECHNOLOGY!!! THIS BUSINESS IS A SCAM!!!

This the repair shop youve always wanted! They repaired my phone in hours... quickly and…read morebeautifully! Great service, patient and very knowledgable! Many great refurbished phones, tabs & laptops! Competative prices & no BS! The perfect repair shop for nyc!

I can't thank our super enough for highly recommending this place! We went in for a new air…read moreconditioner and the price and service left us floored. Great price and installation was so neat and clean, it just couldn't have been done any better. And then, we noticed kitchen cabinetry on the way out and got a quote that was less than half of what we were quoted at Home Depot. THIS is going to be our place for sure! Ask for Enrique. This is a man who really cares about his customers! Believe me!

I would do zero stars if I could. I had a refrig/freezer del. with a dent on it.Plus the del. men…read morescratched my new hardwood floors, outside cement porch & steps. I was offered by the store when he came to see everything $50 & a 5yr. warranty. I said that was not acceptable. Will take them to small claims court if I have to. Have notified the Better Business Bureau about this matter too.

Good service. I like that they were so quick on fixing the screen for my iPad. Staffs are not too…read morefriendly but they know what they do. Give you $5off if you write the review yet there is no pressure to give them good review. I didn't like their manner at all thou. Only thing they need to work on will be work with "smile"

New York iPhone Repair absolutely knows about each and every little…read more aspect about iphones. They were straightforward about what was wrong with my phone. They explained to me what part was needed and how they will do it. They took time and effort to save my phone. I must say that this is the only place that truly cared for their customers!