Had to get a water heater replaced. They are affordable and took time to answer my questions…read more Flexible schedule and we're very friendly.

Was told they do not operate during business hours when it's above 75 degrees outside and would…read morecharge after hours pricing for during the day calls.

I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

2 years ago in the winter, I awoke to a cold house. I was new to the city, so I called around…read more Colony was the first available. The technician was efficient and the price reasonable. However, due to it being a Saturday, I was charged a $250 weekend service charge. The problem was that drifting snow had blocked the outflow pipe. While the technician was at my home, he received a call from my neighbor experiencing exactly the same thing. The technician advised him to clear his exhaust pipe. No charge. I did not object to the technician's service fee, but felt the weekend fee excessive, especially since my neighbor was treated fairly at NO CHARGE. Colony profited unreasonably and lost my business because of it. Dr. Sisson

Bought a walk-in tub a few years ago from them. Recently the faucet died. Marion water is notorious…read morefor mineral buildup. When the faucet died, I naturally asked them to find and replace the faucet. Here's what I learned: 1 - do not rely on the information provided by whoever answers the phone. They are just a receptionist with zero knowledge about what is possible or practical. 2 - do not work directly with the servicing technician on parts. they don't know how to work with the "front office" to make sure the correct part is ordered...and they don't provide any updates on status of orders. (not my job, was the essence of the explanation) They might be good at cleaning out clogged drains, but I wouldn't trust them to do that right either. Use them at your peril. You've been warned.

TL/DR Review: JP Plumbing & Heating is fantastic! They are actually willing to fix you furnace, or…read moreair conditioner, instead of just trying to sell you a new one. That can mean the difference between spending a few hundred dollars on a repair, or spending several thousand dollars on a whole new HVAC system. Unabridged Review: In order to understand what makes JP so special, you need to know a little about how the HVAC business works. Imagine if every auto mechanic primarily worked on one or two types of cars, but they didn't have a sign out front telling you which types they worked on. So, if you bring your Honda to a mechanic who works on Honda and Acura, he'll have all sorts of parts in stock, and he'll fix your Honda. If you bring that Honda to a mechanic who works on Toyota and Lexus, that mechanic has a choice. He can either order parts and try to fix a car he's not used to working on, or he can tell you your Honda is in bad enough shape that it's not worth fixing. Then, he can sell you a Toyota, make a lot more money on the sale in a lot less time than it would have taken to fix your Honda, and also make it so it's easier for him to fix your car next time. That's exactly how most HVAC companies work. If your system is made by York, and the company you call primarily sells Goodman and Trane, they're typically not going to order a York part for an HVAC unit they don't typically work on, and then have you get angry it's taking so long for the part to get there, when they can make a lot more money selling you a new Goodman or Trane furnace and condenser that they will always have parts for. I don't blame them. I understand why they do it. I just don't want to pay $6,000 for a new HVAC unit when I could have paid $300 for someone to diagnose the problem, and replace a part that probably costs $25-$50. That's where JP Plumbing & Heating comes in. My wife first discovered them after one HVAC company had told me my problem was my thermostat (it wasn't), and quoted me something like $1,200 for a new thermostat, three new filters, and way more labor than a thermostat requires. Then, another company told me my entire HVAC system needed to be replaced. JP sent a tech out. He examined the furnace, and determined that the flame sensors were malfunctioning because they were covered in rust. He spent a couple hours scraping the rust off, and the flame sensors have worked great ever since. This was two or three years ago. We called JP again this past Wednesday afternoon, because the furnace kept kicking on and off randomly. We figured the flame sensors might have rusted again. JP sent a technician out early the next morning (yesterday). He determined that the problem was a broken pressure switch, and he had it fixed in probably less than an hour. So, I have called JP for two separate things, and they were able to fix those things both times, instead of selling me a new HVAC unit. If you want to spend thousands of dollars on a new HVAC set-up, then definitely do that, but don't spend thousands of dollars on a new unit because you called the wrong HVAC repair company. Call JP instead.

My furnace stopped working. Dave was able to come out quickly and see what the issue was. He was…read moreable to replace a part and got things up and running in short order for a reasonable charge. I will definitely call him anytime an issue arises. Highly recommended! Thanks Dave!

Dave was quick to come and explained everything well, I felt he was fair in pricing and did a great…read morejob. I think I found my new heating and air guy.

Recently my furnace stopped working over the weekend of February 8/9, 2026. The temperature in my…read morehouse dropped to 55 degrees. First thing Monday morning I called Novak and spoke with Jen. Nice lady. Kind. Patient. She listened and took down all the details and shared with me they would send someone out as soon as possible. She kept in touch with me with text messages and let me know that a service person would be out early Monday afternoon. Steve arrived to take a look at the furnace. He found a few parts needed to be replaced. Steve replaced one part that got the furnace and up and running so I could have heat in the house. I made the decision to have the furnace replaced as it was 25 years old. Steve contacted Rob who came out mid-afternoon on Monday to let me know the different Carrier furnaces they carry and prices for each one. I choose the Performance level of furnace that was very much like the Bryant we currently had. Rob said he would call me Tuesday morning with install date and time. He called on Tuesday morning and we set up the install for Thursday of that same week. Scott and Ben arrived at 7am to install the new furnace. At 10am the new furnace was up and running. It felt so good to have heat in the house again. I highly recommend Novak. It took every one of these kind and professional people to get heat back into my house. I call them Team Novak. Thank you Novak. You are the BEST!

I had John come and look at my furnace as it stopped working. He found the problem and referred me…read moreto someone who could fix it faster and cheaper. He got it running for now and did not charge me for the service call. He was polite, kind and professional. Highly recommend!!!!! Thank you, John!!!!

I would not allow any stars, multiple visit issues including unprofessional behavior, incorrect and…read moreincomplete work. Paid the bill then received a bill months later for several thousand dollars that was out of no where. No calls back as requested. It has been beyond frustrating dealing with this company, I will never hire again or suggest to anyone else.

Jack B. from Fosters serviced our furnace today. We had other problems that he helped us with…read more Will call Fosters again for next service.

Daniel was excellent in taking care of my water heater issue. He was very nice and I would not…read morehesitate to call for future needs. A+++

Excellent service, I had a broken light that had sparked and thrown the circuit breaker. They were…read morewilling to come out and resolved the issue in less than two and a half hours from when I first called, even though it was before 8 am on a Sunday. Turned out to be a broken ballast. 100 dollars for the repair and 200 because this was a Sunday issue before normal business times.

I had a PTAC unit installed to replace the old one that was no longer working properly. The…read moreprevious day Schaal sent their estimator to assess if the old unit was repairable. He determined that it would be expensive to fix the air conditioner function of the unit. I asked him what a new unit would cost. I wish that I would have decided to have the unit repaired instead. I paid $2900 for a PTAC unit that retailed under $1000. So I paid $1800 just to have the old unit taken out and the new one installed into the existing cutout and existing sleeve and grill. Then all they had to do was plug in the new unit into the existing outlet, test and calibrate the unit, and then they were done! I could have purchased the PTAC myself, swapped it with the same model,and saved myself $1800! The technicians that came were polite, courteous and very efficient. I realize that the price was all inclusive. But that is the price that would involve cutting a hole through the wall, installing a sleeve and panel, and putting in an electric plug to power the unit. Unfortunately, I didn't question the price since they don't provide itemized estimates. So I'm just going to have to suck it up. I do have to say that I feel that I was "taken to the cleaner"....