Brilliant, on-top-of-his- game specialist. Great listener and communicator. Down to earth. He had…read morea good referral for me ( and a good reason for it) for the further care I needed... but he's also a surgeon whom I wouldn't hesitate in the least to have attend to me if needed. Fortunately I don't need surgery to address my condition. Decent office/ nice reception in the old Montgomery Wards building with parking right in front of his first floor office. Good ADA accessible parking and office interior ( ramps/doors/etc) .

I came to Dr Hodgson after being diagnosed by another ENT with Sudden Sensorineural Hearing Loss…read more From what I understand, he is one of just a few specialists in Otology and Neurotology in the Portland area (meaning he is an ENT who specializes in hearing and balance-related issues). From my first experiences with his office (on the phone with Naomi at the front desk), it was clear that the culture at his practice is to go above and beyond for their patients. I was in a bit of an anxiety-fueled state by the time of my first appointment, and had prepared a long list of questions. Over many minutes, Dr Hodgson patiently and thoughtfully answered each question, providing his reasoning each step of the way. He even went so far as to walk me through the many layers of my MRI images (which his medical assistant Daria had miraculously obtained electronically from a provider across town just minutes before). In discussing treatment options, he readily cited research and his personal experiences treating other patients with my condition, all the while relating this information back to the questions and concerns I'd already expressed. It was exactly what I needed to hear, and how I needed to hear it. On follow-up visits, I've been further impressed by his retention of small details from our earlier discussions (especially considering the large number of patients he treats). I've read that being a good doctor requires not just an understanding of science, but also the interpersonal skills to apply it. In my experience, Dr Hodgson is an exceptional practitioner of both. I'm grateful to him and his staff (can't forget Audiologist Michelle!) for their engagement, their professionalism and their compassion.

Dr. Gregory Gramstad was excellent. I came to him with severe pain on my left shoulder. He was very…read moreempathetic and very informative. I left the office feeling very hopeful and reassured. I highly recommend him. The staff and assistants were very kind and patient as well.

Regrettably I have seen Dr. Howard Kim 3 times. He is the most argumentative ignorant doctor I have…read moreever witnessed. each visit was worst than the last. I wish I could mark half a star. I have been seeing various doctors a couple times a week for the past month or so to try and figure out a problem I am having. The first time i visited Dr. Kim he gave me a diagnosis without even hearing my full story or taking the time to listen. The second time I visited him was after I had an MRI taken. The purpose of the visit was to look at the MRI and shed some light on the subject, but he didn't even get the MRI from the imaging office! Why the heck did I even come in?! He just told me to take prescription pills with horrible side effects for the condition that I may or may not have. The third time I went in was by request from Dr. Kim. He basically scolded me for not taking his word on his diagnosis. however he could not explain to me his reasoning behind it an any way. I DO NOT recommend going to this doctor! I would rather stab myself in the eye with a fork than deal with Dr. Kims inability to care for his patients one more time.

I've been experiencing Vertigo for the past 4 weeks. Its gotten better, but lets just say I have…read morebeen in and out of the ER, Urgent Care and General MD for the past month, not to mention spending crap loads of money on Rx's. Fun times!! Anyway, I guess I needed a prelude to my review here. Ha! I saw Dr. Wilson yesterday afternoon. He confirmed I have Viral Labrynthitis and that is what has been causing my Vertigo. He prescribed me some Xanax and I have to say, im stoked! LOL. I'm not a pill person but when its prescribed, I gotta take it right? =) There was a super long wait.....I didn't actually see the doctor until about an hour and 20 minutes after my scheduled apt time. I did have a hearing test first, and that alone, I had to wait about 50 minutes to do. So I cant really blame the wait time on that. Once the Doc came into my waiting room, I was in and out in about 10 minutes. Super short visit time. I guess its okay because he confirmed my issue. I would probably go back to The Wilson Clinic if I need more testing or if my vertigo just doesn't go away. But it wasn't the best of times.

I have been seeing Dr Kim and his staff for a number of years and travel 70+ miles one way to see…read morethem. They are all professional friendly and always make me feel welcome and that my care is important to them. I highly recommend them to anyone needing hearing care.

My 96 years old mom had an appointment with Dr Kim for cleaning her ear wax, to be followed by an…read moreappointment with the audiologist. I was told by the front desk that the appointment would take about an hour. My mom was transported from her nursing home for this appointment. She got there early and was taken in to see the doctor even before the check in time, which was good. Dr Kim had good bedside manners and cleaned my mom's ear wax with relative ease. But the office manager and the receptionist's bedside manners were deplorable. They were rude and condescending, telling us that the audiologist was not available. Till the audiologist herself stepped in and offered to check my mom's hearing aids, one of which was acquired here. She replaced the plastic tube on the aids and put in fresh batteries. The rudeness of the staff to the office Manager eye rolls and condescending attitude is not acceptable. We had followed a previous audiologist to this practice and had been coming here for a long time. The office manager physically touched me as she pushed me away from the front desk, saying I should follow the above said audiologist to her new office at Kaiser!! Needless we will not be coming to this practice again. Incidentally, also saw the receptionist being rude to another person, who was accompanying a patient. Even the doctor had to remind the office manager to ease off, as she rushed the poor doctor. Most unprofessional and exceptionally rude office staff!

Darin reprogramed my hearing aids, and they came out better than when they were brand new…read more Unbelievable! Thank you!

Darin's service has been excellent. As a new client, he took me on with existing hearing aids…read more(nothing to sell me) and I couldn't be happier with his assistance.

Stay away if you don't want a call from a collection agency. I only saw this doctor once. He…read morereferred me to someone else. I gave them hard copies of EVERYTHING I did with the previous ENT. They had ALL my information. The visit was back in March. I just got off the phone with a collection agency. There are places that do this. Apparently, their accounting department doesn't have it together enough to send a letter, email, or call when you owe a bill. You just get surprised by a collection agency. It's just completely inexcusable, and that's an understatement. I realize this day and age absolutely everything is done by a computer and programs. Well, they can blame the program, but it should be their responsibility to contact someone before just submitting a bill to a collection agency. It's not, though. You just have to trust the entity to do will give some kind of notice. Well, don't trust this place. You can't pay your bill on your way out, and you can't get notification when they get around to determining what is owed. Such a clever system. I wish there were some way to hold entities like this accountable for their carelessness and lack of professionalism far beyond a bad review. Sadly, this all I can do while trying to provide fair warning to others. This doctor Barlow was nice and is quite possibly a great ENT. However, he wasn't worth getting a call from a collection agency, that is for sure. If you don't want to hear from one, definitely don't use this place. I received no letter, email or call. I can't even believe it.

Getting hearing aids is a very life changing experience. (It reminds me of the first time I wore…read moreglasses.) Dr. Barlow and Dr. Green made that experience even better. I originally found Dr. Barlow after I had some allergy issues and had a negative experience elsewhere. What a night and day difference. He was very attentive and did a great job helping me. Then I met Dr Green and she helped me so much with my hearing loss, and continued that great service as I had them adjusted over the next couple of visits. I can't imagine going anywhere else. They have convenient underground parking and an exceptional staff. One of the best/most successful medical experiences I have ever had. Count me as a customer for life.

We saw dr. Christy buckman. Wouldnt even give her one star if I could. Her customer service was…read morehorrendous with my two-year-old daughter and myself. She openly made fun of her called her special and said that she was not normal for being scared of the doctor. It was like sitting in a room for 20 minutes having someone make fun of your child. We left crying because it was that bad. . She was so rough with her and was trying so hard to get it over with she made my daughter almost puke from crying and hide under the chair . She repeatedly told my daughter and us that "she needs to grow up". She literally just turned two. The nurse also made annoyed faces at my daughter when she was crying and didn't want to check her ears but the doctors made her.

While the waiting room was crowded and a bit chaotic, what matters most is the service provided by…read morethe doctor. Dr. Shaffer was extremely thorough in his evaluation, explaining everything about the procedure thereby eliminating the fear. He ordered an additional test, explaining why, what the tests may reveal, and what to do in the interim. It was my first time at this practice, and with Dr. Shaffer, and I was very satisfied. It took two months to get the appointment, that is my only complaint, but that seems to be the norm in Portland for specialists.

Multiple medical errors and poor hygiene. Doctor Kim did not…read morewear gloves or wash his hands before attempting to scope my nostrils. When I pointed it out to him, he made excuses and didn't apologize. He squeezed sanitizer on and proceeded with scope. I received communication from Sasha that my calcium was 3.2! I am dead with a calcium level of 3.2! I am a nurse so I'm incredibly concerned that someone is leaving this as a message. Then I was told by Dr. Kim's P.A. That my surgery failed. He pulled something from my nostril. I asked what it was. He told me it was my bone. The next day I wrote Dr. Kim. He told me it was a splint that was supposed to dissolve. I repeatedly receive phone calls requesting feedback. I repeatedly left messages regarding concerns. No one circled back. The office doesn't care if it's giving false medical education/information.

With the across the state challenges is staffing everywhere it can take a long time to get through…read moreto customer service help. Today I was blessed to be connected to Wendy who answers calls & does everything within her power to get patients needs met & as fast as possible. Wendy is the kindest person who brilliantly took action to help me. You can definately tell that Wendy loves her job. My call to OHSU today started with concern for my issue & ended joyfully laughing with Wendy knowing that my needs will reach the right person ASAP. Wendy is the BEST! Thank you Champ! For several years I have had absolutely wonderful care with Dr Sara Cichowski and team. They provide type of care & procedures I needed that were not available in my community 150 miles away. Our family love our manty caregivers at OHSU!

Horrible birth experience, 0 stars if I could. I had planned a homebirth with midwives but when…read moremidwives unexpectedly abandoned me during labor and referred me to hospital without a medical reason, I chose OHSU because they were our backup plan and they assured me they had midwives who were trauma-informed and autism-informed who could care for me through the birth. Our experience here was traumatic for both my husband and I and our newborn! The staff were repeatedly invalidating, unsupportive of our birth preferences, not respectful of my need for privacy and a calm space, and keep pressuring me for interventions we didn't want or need (look up the Cascade of Interventions in childbirth, exactly what I was trying to avoid is what we were pressured and coerced into by the providers at OHSU who shouldn't even have the title of midwife since it means "with woman" and they were never supportive of me). Nurses and other staff kept entering the ro and pulling the privacy curtain wide open and leaving it that way when they left, pressuring me to wear the monitors, not supporting me with positions to try, and repeatedly pressuring me to augment labor with pitocin and get an epidural. They convinced me to try rupture of membranes and said it would speed up labor, but I found out later that that is not backed up by research and the research has shown it can actually slow labor progress and cause more pain, which is exactly what it did to me. We ended up having an unplanned C-section, at the very least they gave me extra stitches and surgical glue to account for my hypermobility, but they didn't allow my husband to be in the room for the C-section because of hospital policy, so neither of us got to see our child be born! They denied us the opportunity to see our child be born. I had expressed colostrum before the birth and even though our baby was born with an APGAR score of 9 they insisted on giving him all the colostrum I had expressed because they thought he was a little cold but his temperature was fine and he wasn't showing signs of cold, but they threatened to put him in the NICU and give h formula if my husband didn't consent; all of that happened before I even woke up. After the birth, I had to fight to have my birth plan followed and get our golden hours to try to initiate breastfeeding, which was much harder since baby was sleepy from the c-section. The 3 hospital lactation consultants I saw were AWFUL; 2 of them used forceful techniques that hurt my baby's neck and used shaming language, I had to ask one of them to leave because they were rough with him and the third one wasn't helpful either but at least didn't hurt my baby. None of the lactation consultant knew about the Thompson Method of breastfeeding which I took a class in during pregnancy, and is ultimately what saved our breastfeeding journey. The staff were inattentive after the birth, it took days to see the doctor after the surgery and get my questions answered. Several of the nurses were rude and intrusive, again with the barging in and leaving the privacy curtain wide open when I'm topless and trying to figure out breastfeeding and want privacy for that, but they also woke us up for stupid things in the middle of the night that were completely unnecessary when I'm hooked to vital monitors. The entire experience was so traumatic, we never felt safe and my husband was afraid to leave me and the baby at the hospital alone when he needed to get stuff from home and feed our cats because it was so awful. It felt like a prison, the only difference was the food was decent; we wanted to check out quickly after the birth once I could walk but they took forever to discharge us. I would never recommend this hospital to anyone for childbirth, not even to my worst enemy. The treatment and lack of care we endured here was traumatic and left my husband and I with flashbacks and PTSD for months after the birth; they caused us a lot of harm, doctors are supposed to "first do no harm." My husband tried to reach a patient advocate to give feedback but they never called back.