You need to employ an onsite audiologist ad not a Hearing Instrument dispenser. Second, you need to…read morebe non proprietary regarding your crappy Audible hearing aides so that tea hearing aid professionals can correct the mistiming done by Instument dispenser. I have had Starkey livio AI hearing aides poor to Audibel and they were a wonderful product. But now that Starkey has been creating brands, they are not giving same level of focus on all these brands as they have w the Livio and Evolv AI aides. Now due to damage from poorly fitted and tuned Audibels , I am needing a cochlear implant. The audiology test done yesterday by specialty audiologist at Oregon Clinic found that was way off the mark regarding my audiogram. This may have contributed to my advanced decline of hearing. Audible does not work with cochlear implant as I will need a "Cadillac" of hearing for my left ear that correspond to cochlear implant in my right ear. And all the while I am having to pay $7000 for Audibel hearing that don't match my hearing needs or my audiogram . Also they do not use Hear Ear which is the gold standard for matching your audiogram to your hearing aides and eliminating several trips to the office to have hearing aides constantly retuned. This pertains to Willoughby in Gresham, OR. So what is your response to these issues?

My new hearing aids are so much better than my old from 10-plus years ago. Lots of new technology…read moremakes them so good in difficult situations. The helpfulness and attention to details by the staff is very professional and makes the transition to new hearing aids very easy.

We traveled from Southern Oregon for an appointment and evaluation with Dr. Serpa. The process was…read moresmooth and incredibly informative. When we received the evaluation report from Dr. Serpa, it was very thorough and even included a letter to my child's teacher. She cares a lot about her patients and it was a great and smooth appointment- even for a kid on the spectrum. The front office staff was quick to send us resources and answer pre/post apt questions. 100% recommend Dr. Serpa and team. Thank you!

The care I received at Hearing Resources was excellent. Dr. Serpa is a fantastic listener, and took…read moremy self-reporting seriously. She provided lengthy testing, fluidly adapted it to my needs, and her assessment was nuanced and clarifying. She was beyond patient and highly attentive when it came to fine tuning my hearing aids. I can't recommend her highly enough!

I have been going to Able Hearing since 2021 when I bought my current pair of Widex Moment 440…read moreHearing Aids. A couple of months ago they texted me that it was time for a hearing test. It had been over a year and so I called to inquire about the cost and they told me that there would be no charge. I went in. The tech sat me down in a booth and told me to listen to various beeps - you know the drill. He told me that the receptionist would come in and read words to me whicn I was to repeat back. That didn't happen. He wasn't familiar with the Widex proprietary software but fiddled with various settings anyway. The first setting was blaringly loud. I told him it was very uncomfortable. He reduced the volume several times and then gave up and said jhe'd return the settings to the original. In the meantime he inadvertently clicked on a toggle whicn changed the function of the button on each hearing aid from volume control to hearing program selection. I realized this a day later and made another appointment to have it switched back. The second appointment went well. The tech called Widex and they walked him through the process to have the button function returned to volume control. However, along the way another function went awry. On the Widex app there are various programs When you change the program (on your phone) to a new one, it announces the name of the new one through the speakers of your hearing aids. That function stopped working. I made another appointment. That was this morning. The tech called Widex. When the first customer service representative realized he needed to go up the chain and put him/us on hold, the tech hung up and quit trying to solve the issue. He started complaining as though I was taking advantage of his time. I mentioned that the problem(s) were his fault - not being familiar with the Widex software. He denied any responsibility for the issue and told me he was not willing to give me any more of his time. He invited me to go elsewhere which I did. And I'm glad I did. You'll see lots of nice reviews when Karl was running the ship. He was a terrific gentleman. But he hasn't been there for a couple of years now.

The hearing aid that we had previously purchased from a big box retailer was not providing…read moresatisfactory performance for my mom. We went to Able Hearing, hoping to find something that worked better. We were really happy with our decision. The personalized customer service we received enabled my mom to get a much better fit on her hearing aid and much better performance. Lucas was great. He took the time answer our questions and provide guidance on which models might be best suited for her. The extra time he spent on the fitting made a big difference on how it worked for her. It's been about a year since my mom received her new hearing aid. During that time, their customer service has been excellent, providing adjustments and tuning. Each time, they have been friendly and welcoming. Our observation is that they really go the extra mile in providing customer service. We were really pleased with the way they handled the situation when my mom recently lost her hearing aid. Living with hearing loss can be very frustrating at times. Although we would have saved money by buying another unit at a big box store, we felt it was worth the extra money to have someone spend extra time on the fitting and tuning so that we would have better results. We are very pleased with our experience here and highly recommend their services.

Darin reprogramed my hearing aids, and they came out better than when they were brand new…read more Unbelievable! Thank you!

Darin's service has been excellent. As a new client, he took me on with existing hearing aids…read more(nothing to sell me) and I couldn't be happier with his assistance.

Professional, patient, caring, friendly, and impressive. Office experience is pleasant and staff is…read morehelpful. So glad we found Leslie and have recommended her to several others who say the same. Absolutely 5 stars!!

TRUST. That is what most small businesses strive for from their customers. That's number One. The…read morecustomer service that I experienced here was well, Let me just say that 100 out of 100. Quality, Professional, Friendly!

I have been with NWPC Happy Vally, Dr. Moses, many years. My care with Dr Moses was consistently "…read moreTop Notch ". Dr Moses retired and my health needs were reduced to a blood vessel specialist/surgeon at OHSU, referred to me by Dr. Moses. Last Week. I was seen by Doctor Davis, and everything, every detail of my visit was " Top Notch! ". Doctor Davis and the entire staff were very pleasantly professional. I explained my health problems, Dr Davis listen, asked questions as he needed, directed his staff to perform specific additional testing and examination as directed. Reviewed the results and returned with directions regarding my specific medication requirements as well as blood testing to follow. I was possibly seen 10 min. after my appointment time, but the care I received was excellent and I fully expect it will continue at this high level in the future.

Dr. Barry Davis is a good listener and a great physician! He seems to really care about his…read morepatients and offers sound advice. I am an RN and will say that he hits all of the high marks in what I am looking for in a physician. We moved here a year ago. It took me a while to find a good physician who was taking new patients. A healthcare worker recommended his office to me. My husband and I both now use him and would highly recommend him. His office staff is very kind and helpful. Lovely location!

I received excellent care at Hillsdale Chiropractic and Rehabilitation while preparing for my knee…read morereplacement. I highly recommend Dr. Arnot as a chiropractic physician. He was able to keep my pain and discomfort under control.

If you have back pain, book an appointment immediately! I started going here early September of…read more2025 and after the first appointment I felt so much better. I am now 4 appointments in and each time, I my back gets better and better! The entire staff is welcoming and kind. Every week I look forward to this appointment. Thank you to the entire staff for taking care of me!

Biggest draw back here is it took nearly three months of waiting and calling just to be seen for an…read moreinitial consult. Doesn't matter if your condition is declining. Finally after an initial consult I am made to wait another month for neuro testing. The doctor seems puzzled by my condition, which he should be. Dr. Wilkinson is an interesting personality, but is actually a very nice guy and seems to be fairly knowledgeable. Eventually had the full round of EMG testing which was rough, he actually tweaked one of my back muscles to the point where I was almost completely immobile for a month and a half before finally stabilizing. MRI testing was easy and quick. The DR is generally easy to work with and seems genuinely interested in helping you long-term, just wish appointment times weren't so drawn out. PROS: - Clean, newly remodeled and very modern. - Friendly knowledgeable Neurologist. - Friendly staff. CONS: - Excessively long wait times.