He was very knowledgeable, concise to address my issues and proposed options clearly.read more

Dr. Thomas helped me by curing a chronic sinus infection that nobody else had been able to treat…read more He diagnosed the problem quickly and gave me the right medications and I was finally able to get better. Beyond that he is a very kind man with a professional bedside manner. I'm really happy to have found him as a resource if I (or anyone in my family) ever needs an ENT. Highly recommended!

Dr.Patel is heaven sent…read more He's a brilliant man, very respectful, cares about you in every aspect possible. His team is always swift to get my procedures scheduled & I can not recommend them enough. This man has been a major blessing in my life and continues to be. If you have Dr. Patel, do not forget to thank the lord in your nightly prayers!

In 9/2025 (7 months ago), due to breathing problems, it was recommended I undergo a septoplasty and…read moreturbinate reduction by PDX ENT, Dr. Amanda Ngouajio. I liked the surgeon a great deal but problems appeared post surgery and were handled very poorly. - The initial surgery date was bumped by the clinic. - Post surgery, I left a message with their answering service about a very large pustule on my nose and skin break-out, concerned it was an infection. No response. - I called back, left a message through the front desk. No response. - We finally set an office appointment, which they rescheduled to a later date. (So much later, it was almost cleared.) Reason was undetermined, possibly an infected suture(?). - After a long wait/healing period, I returned for a postop visit. My surgery had failed; my right nostril had collapsed, a bump remained from the pustule, my nostrils were asymmetrical and my occlusion was actually worse. From function to poor aesthetics as an aftermath, what a disappointment. - Unfortunately, I paid my invoice promptly in full. - Since the problems ranged from every aspect of the clinic (from admin to surgery), I spoke with the office manager. While very apologetic for the overall experience, she promised to look into my billing and call me back. I never heard back, even after 2 follow-up messages, still no response, so I chose to write a review. - I've had to seek out 2nd opinions and solutions, at my expense. Because of PDX ENT, I'm now looking at corrective surgery, additional cost, pain and my face looking worse than when I began. - There are no guarantees with any surgery, understood. I've been patient and professional through this debacle but, I have to say, I can't recall a more unprofessional experience from start to finish.

I've been a patient of Dr Lewis's for around 30+ years in fact during the last appt we both had a…read moregood laugh about how much older we both were and looked. Dr. Lewis has something special that mixes the right amount of empathy, technical skills and medical knowledge to make his patients have total confidence and look forward to each appt. or to at least not dred it as much as they normally would. Great guy Great physician and Great office staff. If you need to see an ENT Dr then this should be your first phone call...I have referred lots of people to Dr Lewis over the years and everyone of them have thanked me for it.

I saw Doctor Wesley Lewis for some ear pain I was having. His "bedside manner" is fantastic. He was…read moreencouraging, spent time with me, and did a thorough assessment. The office staff were kind and the office itself was decorated quite well. I would go back to this doctor without hesitation.

I really liked Dr. Shiley himself, but I had to find a new ENT practice because, in what I felt was…read morea rather urgent situation, his scheduling person was not willing or able to get me an appointment sooner than two months out. I have hearing only in one ear and my other (and only) good ear experienced a sudden loss of hearing. I called that day and it took about 20 minutes on hold, which is understandable these days. When the scheduler finally answered, he asked if he could "put me on a brief hold" and then he cut off my call, so I had to start all over again. On the second try, I explained my sudden hearing loss and the fact that it was in my only working ear, that I'm an established patient (not a new patient), and that I felt it important to be seen as soon as possible as I was afraid that I might lose my hearing altogether. He looked up my chart and promptly came back with information that wasn't even close to my chart. After I finally got him to find the right information, he told me he couldn't get me in to see the doc for almost two months. I shared my concerns about losing my remaining hearing (in case this was a virus or something serious) and he told me if I was that concerned, I could go to the ER. He didn't want to hear anything more from me. Basically it was, "...take it or leave it and I'm going to hang up on you for pushing back." I found a new clinic where the office staff and doctors listened and responded in a manner that addressed the urgency of my problem. And they answered the phone quickly, too! I was able to get a hearing test and doc appointment within 5 days. Oregon Clinic ENT was not at all user friendly, respectful, helpful, nor did they show any empathy or concern whatsoever. There's no benefit in having a great doc if their public-facing first-contact representative treats people with such disdain and indifference.

Took my mom here for an appointment on a recommendation from a family friend who happens to be a…read morephysician. Dr. Shiley and staff were fantastic to the point that I just had to come here and report. Sarah, Kati and the office staff were wonderful and mom told me she had never experienced such friendly correspondence on the phone and in person. Thank you and you have gained 2 customers for life.

My right ear was getting increasingly clogged....eww, I know. It was getting to the point where I…read morewas actually having some trouble hearing. I made an appointment to see ear, nose, and throat specialist Suzanne Cleland-Zamudio. I decided to go here mainly due to convenience of location. Sadly, there was a lack of ENT Doctor reviews on Yelp to help. The office is inside one of the Legacy Emanuel Hospital buildings. I thought this would make it harder to locate, but really this was not the case. The front office staff were really nice and made some small talk with me while gathering the mound of new patient paperwork I needed to complete. After I completed the required paperwork it wasn't long before they called me back to a room. Doctor Cleland-Zamudio was super nice, really efficient, and made me laugh a few times. This is important for me when I go into a doctor's office. It turned out I did just have some impacted wax in my ear and it was not too awful for them to clear things up for me. After they got all the gunk out everything was SO LOUD. It was amazing really. If I ever need my ears cleaned again or have any other ear, nose, or throat issues I will be stopping by to see Dr. Suzanne Cleland-Zamudio and her staff again.

This was one of the worst experiences I have had with a medical office, both in quality of care and…read morein billing. I called this office to get a rate on a laryngoscopy. I was given a rate, and they said that it would not cost more for the visit unless we did something else. I called two more times to verify this cost, and it was assured. (I so wish that I would have gotten it in writing via an email). I went in for the treatment. Dr. Cleland-Zamudio tells me that I need to take Prilosec ever day for the rest of my life (I was in my mid-thirties) for an issue that I have since resolved by simply following the anti-inflammatory diet for a month. Then the bill comes. It is 2 times higher than our agreed upon rate. They say if I pay it quickly, I can take off 25%. But that is still hundreds of dollars more than we had agreed upon, and much higher than the next bid up that I could have taken instead of going here. I wasted time trying to speak with their billing department, since they just diverted me to some middle-man who told me that they had their hands tied and I better just pay it or they would need to report me. Such a scam. DO NOT GO HERE. There is better medicine in this town, and higher quality service from both the doctors and the offices.

I spoke with a women who's name I'll keep private, but she was extremely sweet and helpful. My…read morethree year old niece kept talking over us and instead of getting frustrated she took the time to greet her and make her feel included all while still pprioritizingthe needed information. It made the littles one day and made me glad I called. Phone calls are awful but this one was wonderful and fast but not rushed. I will never hesitate to give them a call when I need! And to the person that spoke with Zero, I hope you see this and feel as wonderful as you are! ​​​​​​​​​​

Don't go to the E.R. unless you've been brought in by an ambulance, or helicopter! I went to their…read moreE.R. with a serious infection in my toe, after waiting 6 hours, and seeing others being seen that came in way after I did, decided something is NOT right here. A man came in with a burst appendix after I did, and they told him to have a seat in the waiting room like me (he was still there alive when I left) another women came in, and said she had Meningitis, what? She wasn't even wearing a mask, so they gave her one and told her to sit in the waiting room just like me. After 6 hours of waiting I got the hell out of there. They better not send me a bill!! Typical Oregon, they should shut that place down!

Professional, patient, caring, friendly, and impressive. Office experience is pleasant and staff is…read morehelpful. So glad we found Leslie and have recommended her to several others who say the same. Absolutely 5 stars!!

TRUST. That is what most small businesses strive for from their customers. That's number One. The…read morecustomer service that I experienced here was well, Let me just say that 100 out of 100. Quality, Professional, Friendly!