Highly don't recommend. They were super late to take me in to my 2pm appointment. They then tried…read moreto UPSELL my standard cleaning appointment - I declined and the receptionist stated the doctor would "lose her license" if I didn't do what was recommended. I said I'll sign an AMA then... I just want a standard cleaning......... they were charging me $95 which of what my insurance would not cover with the EXTRA cleaning they wanted to do... why can't I just get a standard cleaning? Seems they're just money hungry. I asked to reschedule and have them figure it out with my insurance because I can't pay that. They then proceeded to send me my x-rays and fire me as a client (my first time coming there mind you). So, you fired me as a client because I refused to pay an extra $95 for a service I did not even book. I just wanted a cleaning :) Thanks for nothing !

Do not go here ever! The receptionist was very rude and speaking with her on the phone. She told…read moreme she forwarded my preapproval paperwork to my insurance company. That was over nine days ago. My insurance company never received anything from their office. When I called back to the dental office, they never picked up. I've been trying all day long, calling them, and they are not answering the phone. Very unprofessional, downright pathetic. Don't go here. Trust me go somewhere else. !!!!

I was referred to them for emergency extraction and treatment of gum disease. They arranged an…read moreappointment same day for urgent care. The free valet parking is very convenient. The whole office staff from receptionist, clinical assistants, and office manager are courteous. They explained the plan and answered all my questions. The staff took time to give me a detailed home plan and gave me a kit with antibiotic mouthwash, prescriptions, and follow up. I was impressed by their modern array of up to date diagnostics like the dental CT scan. The bone graft they placed has healed completely on follow up x-ray. This is high quality, expert, friendly, and a caring specialty dental practice I recommend.

Kudos to Dr. Gutierrez, Lisa, Connie and the entire staff! I have been a patient for over 10 years…read moreeven though I drive over 60 miles each way to get to the Florida Institute. I wouldn't consider going elsewhere because of their extreme dedication to perfection in their work. In fact, the Florida Institute has corrected work done by other doctors; most recently they replaced a poorly crafted implant which had been irritating me for years. My new laser-designed implant works perfectly and has really improved my quality of life. Florida Institute has my highest recommendation.

Hello, my name is Adrianna, and I just wanted to say how incredible my visit today was for my…read morecleaning. I would recommend them to anyone that's looking to have work done or needs a routine cleaning. The staff is extremely knowledgeable, friendly and welcoming. they take such good care of me every time I go, and I always feel important. The services they provide have always been professional and the results are always excellent. They provide more than 5 star level service, and I will continue going to them for all my dentistry needs.

I have been a patient of Dr. Cipriani for many years. She is a gem. In today's world of large…read morecorporate dentistry, it is getting harder and harder to find a kind, caring, and competent professional that really cares for her patients.

Please stay away from this dental office. I had a very bad experience with the care and service I…read morereceived. The dentist recommended that I get a crown on a tooth that was otherwise healthy, simply because the tooth was not straight. I trusted the recommendation and proceeded with the crown. Unfortunately, the crown was not installed properly. Afterward, I developed ongoing sensitivity to hot and cold. I returned to the office and was told that the sensitivity was normal. However, it never went away. Eventually, bacteria entered underneath the crown, causing decay and an infection. I was then told that I needed a root canal. The root canal experience was a nightmare. This was my first root canal, so I didn't know what to expect. Local anesthesia was used, but I remained uncomfortable and in pain during the procedure and required several additional rounds of anesthesia. I was in the chair for hours. After that experience, I decided to change dentists. My new dentist took X-rays again and discovered two additional teeth that needed root canals, issues that the previous dental office had apparently overlooked. My new dentist referred me to a root canal specialist at a completely different office. The experience there was completely different. The second root canal took approximately one hour. The doctor explained every step of the procedure, used one round of anesthesia, and I experienced no pain and was completely comfortable throughout the treatment. That experience restored my trust in dentists. It showed me that a root canal does not have to be a painful or frightening experience when it is properly diagnosed and performed by an experienced specialist. Based on my personal experience, I would not recommend this dental office. I strongly encourage patients to get a second opinion before agreeing to major dental work, especially when the tooth is otherwise healthy.

Great staff, cleanly office and convenient location. Parking can be a littler tricky if you come…read moreduring peak time for the restaurant next door. Easy to get an appointment to be seen. Lots of places are changing the insurances they accept. Happy this one is close to my home and does.

I have been seeing Dr. Grande for more than 10 years. He is an excellent dentist with an even…read morebetter demeanor. I highly recommend him.

I would highly recommend him to anyone. He is very professional and courteous. Goes out of his way…read moreto do the right thing. Also his prices are very reasonable. His bedside maddeners are amazing.y

Can't say enough good things about the office manager Daniela, she really goes out of her way to…read moreprovide the best service. And Dr. Guzman was so sweet and personable as well!

Estoy muy feliz con mis implantes dentales , gracias ami doctor y todas las asistes así como la…read moreadministradora y trabajadores en general , si hubiera sido por sus esfuerzos no lo hubiera logrado. Mil gracias a todos , se merecen 5 estrellas .

Dr. Ducharme and her team are truly amazing. I got all four of my wisdom teeth removed, and to be…read morehonest--I was scared. I really don't like dental work and was super nervous going in. But from the moment I walked into the office, everyone made me feel calm and cared for. Dr. Ducharme answered all my questions, explained everything clearly, and was so kind and supportive through the entire process. Her staff is just as incredible--so friendly and welcoming, it genuinely felt like being with family. I actually flew in from New York just to be treated by her, and I'd do it again in a heartbeat. I wouldn't trust anyone else with my oral care. Can't recommend her enough!

I needed a very scary surgery and the Surgeon and her staff did everything to help with my worries…read more It was pain free, easy and she took great care. I highly recommend this office & specifically the Dr. She is incredible! I'm so glad I didn't go anywhere else. The office even sent me an orchid to my house when I was recovering. So sweet. Highly recommend!!

Seems like the touch points at the front desk are off. There aggressive on the phone and canceled…read moretwo appointments last minute and expected me to shuffle my schedule around to accommodate without any real care. When I told the office manager that the other lady was too aggressive she was doing me a favor she was listening.. she Never called back after telling me she would research information and call me back.

I wrote a review about seven years ago. So I wanted to follow up and say that over these last seven…read moreyears I have had nothing but good things to say about this practice. In my opinion Dr. Ramsey is one of the finest doctors I have ever worked with. And at my age I've had a lot of dentist work on my teeth. Even though he was one of my students in college, he has still impressed me with his professionalism and his expertise. On several occasions he has gone out of his way to accommodate me For several problems. But I don't think it had anything to do with our relationship. I say this because I have spoken to several other of his patients and they have been treated the same as me. If you're looking for a dentist in the Palm Beach Gardens area definitely Ritter and Ramsey should be your choices.

We had a family visit today. All 3 of us had a wonderful experience. Start to finish. From initial…read moretime of scheduling with there front desk staff, the hygienist Mauricio and Ana, as well as the Dr. all amazing and thorough. I don't usually do reviews but this is a well deserved 5 stars full experience x 3. Thank you Premier Dentistry.

I have been a patient at this location for 40 years. Greed is the standard practice now. No…read morewonder the employee turnover is excessive including the dentists and hygienists.