You have to look carefully to find the vision center. It's on the first floor of a residential…read morebuilding. I came here since they accepted my healthfirst insurance. I searched for a local spot in elmhurst. The pictures you find on Yelp are old photos since they moved 2 blocks away from the old spot. The staff is helpful and nice. The eye doctor exceeds my expectations, seems to be very caring, and wanted me to be covered fully by my insurance by not paying out of pocket. He is very knowledgeable and has 20+ years experience in this field. He answered my concerns and questions. I recommend this location for everyone.

I found this visit to be efficient. I also felt Dr. Chuang is personable and compassionate. I…read moreactually found this place due to Yelp community. Thanks Yelp! I now can confirm that the reviews are true. My wait was about 20 minutes, but it's not like too long. The office where you have your eye exams and tests is immaculate. The best thing is that Dr. Chuang patiently describes the steps before he goes forward. This is great for people who have anxiety going to get their eye exams which I do for most doctor visits and appointments. I was happy to find an eye doctor who is empathic, especially since I arrived with some pain in my right eye. The staff are all approachable and supportive. I highly recommend this location.

call and got my appointment the same day, dr Tsai explained…read moreeverything no other doctors would, is good to know the health of my eye, not just getting the Rx. the service is fast and efficient, thank you so much.

One star is only for the doctor's fast service. This place has terrible customer services, they…read morejust try to get me in and out as soon as possible with no smiles on their faces. People should realize that customer service is just as important as skills. When I tried to ask them more questions, they sounded annoyed and impatient. I thought since this place has been here for a while, they would be more people friendly, but boy was I wrong. I would never go back again (not even to fix my glasses that is kind of tight right now) because I do not want to see them again. I left very unhappy that day and did not want to argue with them. Instead, I wrote this and hopefully they would see this too and reflect.

Had a scheduled appointment on a Thursday and thankfully I was the first appointment because it…read moresoon got quite busy. I had come before but that was just for glasses. This time I had a full prescription eye exam. The dr was kind, took the time to explain things and what "normal" progression of eyesight should be and whether or not lasix may be suitable for someone like me. Recommend if youre looking for an eye doctor. Otherwise, their eyeglasses selection is not as extensive and if you want more choices in frames, go elsewhere.

I had a wonderful experience here. Secretary is friendly and I feel the office is very efficient…read moreand knowledgeable. I appreciated how doctor Kimberly took her time to explain herself in a manner that is very easy to understand. She was friendly and the assistant was good as well I liked the technology they had that I didnt like as much at prior offices. Overall professional and positive experience I highly recommend.

My spare pair of eyeglasses broke so I went into City Eye Optical to ask if they could recommend a…read moreplace to handle the repair job. I had not purchased the eyeglasses at City Eye Optical in fact I had never even ventured into the business before. Chloe repaired my eyeglasses (did a fine job) and didn't even charge for the service. It is rare in this day and age to find a business that takes the old style approach of building community goodwill through courteous and helpful service. I highly recommend this business.

The service is great and has helpful staff I will differentiate come back for get another pair…read moreeyeglasses

Shoutout to the Amazing Staff!…read more Let me break this down -- the girls in there deserve a raise, a bonus, or something because they were absolutely amazing! Despite the heat (and no AC!), they took care of me with smiles on their faces. They helped me pick out frames that fit both my face and my budget. Customer service was A+ all the way! But seriously -- please fix the AC in that store. It's not fair to the workers or us customers. I had to wait to see a doctor in that heat, and I can only imagine what the staff deal with all day. They're doing their part -- now management, please do yours! The doctor I saw was covering for the regular doctor he was amazing friendly and nice. Looking forward to picking up my glasses next week

i went there because of my insurance. the eye exam went well. however I brought my own frames 800…read moredollar ones. the lenses were covered by my insurance. mysteriously my frames were missing. when I got the email my glasses were ready I went there to br a 2 dollar pair of glasses with my prescription. I WILL NEVER GO THERE AGSIN. AND I ADVISE YOU NOT TO BRING YOUR OWN FRAMES AS THEY SAY THEY ARE NOT RESPONSIBLE. I HAD TO CALL CORPORATE OFFICE THEY INVESTIGATED AND I GOT MY GLASSES 3 weeks later.

I've had two wonderful experiences with this business. The first one was ordering a pair of glasses…read morein early 2024; the latest one was ordering a pair of glasses today, a year after after a severe "ischemic" event that damaged my optic nerve. I arrived at the store today with two very different eyeglass prescriptions (I had had to change ophthalmologists, and had therefore received a second prescription) , so I asked to undergo an eye exam at the store to reconcile the two. The optometrist who did the exam was kind, highly knowledgeable, and extremely thorough. The assistance with choosing eyeglass frames afterward was also patient and kind, with zero pressure to choose something more expensive. This place is the real deal.

Literally the best eye exam and glasses purchasing experience I've ever had. I had a terrible…read moreexperience with another local eye doctor's office, on a whim I came here to see if they had any openings. I got lucky because there was a cancellation and I was able to be seen the same day. The staff took the time to explain in detail what my benefits were and what was covered. The exam was thorough (refraction, dilation, glaucoma testing, etc.). The optician who helped me pick out my glasses was helpful and provided useful feedback and suggestions. Overall a really positive experience!

This is my first visit to Cohen's Optical and what an incredible experience from start to finish…read more My husband was there the day before and said exactly the same thing. Every member of staff there are incredibly friendly and knowledgeable and provided fantastic customer service with no hard sell and working out the best deals for you. Gaby was superb and spent time showing me many frames and gave an honest opinion on them which I appreciated the time and effort she put into helping me. Three pairs of new glasses ordered between us and could not be happier and would not think of going anywhere else now for vision needs. Above and beyond customer service is very hard to find these days and they knocked it out of the park.

This is amazing store and very professional staff and especially Jefferson is very good and helpful…read moreperson and explaining great details about the product Please keep up the great excellent customer services!!!!!!!!

I went here to do my Eye Vision Exam to renew my license. Now only were they the cheapest option…read more($25) from all the locations me and my girlfriend called, but their service was impressively fast. They were overall extremely polite and efficient. I expected it to take at least twice as long as it did.

I went in last month & got my eyes checked & bought a new pair of glasses. I had a great…read moreexperience. However, this morning when I was putting my glasses on, I accidentally broke one of the arms off. I went back to the store in the pm and they were GREAT. They were fixing my glasses within 1 minute of my arriving; it took a total of about 5 minutes to fix; they cleaned the glasses for me and charged me NOTHING! This is what great service is all about. When you stand behind your products and provide your customers great service so that they keep coming back. Highly recommend them.

Office was very nice and was very efficient doing my exam and helping my wife and I shop for…read moreframes. Robert was very helpful in recommending different styles and helping us understand our insurance and the different options available to the frames we purchased. Definitely going to make Davidoff Optical our family and neighborhood office.

Great service. People were kind and professional. No complaints…read more Note: This was my first time I saw an optometrist remotely (while in store). Everything went smoothly.