They charged a convenience fee over $10 for paying by credit card. This is the first time I have…read morebeen charged for any type of service. The total bill was over $350, and who carries more than $350 cash to see a dentist?" "Did they provide good service? I don't know that for sure. I went there for a possible root canal evaluation.

Update: Sep19 2022 Summary:…read moreI rarely write online review... Unless there is something exceptional.. Just get back today from a quick root canal follow up visit with Dr. Burgener @ Wheaton office ... Couldn't be more happier with the result of root canal.( All the issues with tooth were fixed in just one previous visit ) ************************************************************ Below more details: ( For patients whoever want to know more) The Situation with my tooth was complicated (before root canal).. During the first visit , Dr. Burgener immediately point out there was serious Periodental Pocket around the tooth..If it is left untreated.. The tooth probably can not be saved eventually (even after root canal)... From that moment , I realize why she become Excellent Surgeon..(Looking at the root causes of a issue, foresee all other problem in the mouth that will cause future root canal failure...) Gum issues/ Disease is a different function(Periodentist) I was expecting her to say " After Root canal.. Suggest to see Periodentist) But she never say anything like that... To my surprise, As a talented Endodontist, She come up with a creative solution( Special filling with medication to cover the gum area).. So here I am , Within 2 Weeks after root canal.. My Gum @ that Problem tooth area come back( almost fully recovered) As we all know, Periodental pockets / Disease are difficult to treat...and very very slow recovery.. or in certain cases.. Can not be reversed at all. I feel I owe Dr Burgener a Big "Thank you".. She fix both the tooth problem( Root canal) and Periodental issue( Gum Pocket) in one visit for root canal. She is doing extra work( not her function at all) and don't even mention about it...( My original thought was I might need Periodental surgery or at least root scaling and planing with a Periodentist) Really appreciated for her Kindness. ************************************************************* BTW. One of my friend check on me lately and ask me how I am doing after root canal.. During the conversation , We find out we are seeing the same Endodontist(Dr Burgener) I was thrilled to know she drive all the way to Hinsdale ( That is a one hour drive for her..) to see Dr Burgener two years ago for a front tooth root canal.. The minute the two of us find out we are seeing the same doctor. Both of us smiled with a big relief... as we know we are in good hands and get top notch Endodontic care. My friend also give Dr. Burgener Thumbs up.

We rarely recommend any type of doctor... But I would recommend this office without any…read morequalification.. reviews at this point, the only member of the family that's not there isn't there because his insurance is very limited

Hands down my best experience with a dental office! All staff including Dr. Mihaela took my…read moreconcerns seriously and addressed them thoroughly. Their cleaning was pain-free yet my teeth and gum line are squeaky clean. I have difficulty numbing and they were patient - most dentists do not even believe me and yet I did not have to tell them twice! They also proposed a solution to a receded gum line that I no other dentist has offered to fix. I have moved quite a bit in my lifetime and have thus had experiences with a plethora of dental practices. Comfort Care makes me hesitant to move anywhere again as I finally found a dentist I love!! I had to wait a few months for my initial appointment, but trust me, they are worth the wait! Thank you!

When you need fast and friendly service come to Steeple Run Family Dental! My family and I have…read morebeen coming to this office since we moved to Naperville six years ago. Everyone working in the office is so nice and genuinely likes helping people. They are even great with kids, and my son loves coming here because they always make him feel comfortable and at ease. We will be coming back for years to come!

We are fairly new to Steeple Run Family Dental. We chose it because of the credentials and glowing…read morereviews of Dr. Inthumathy Sivananthan. The problem is that she is never at this office as far as I can tell. That is not to say the other dentists are not good, but she was one of the reasons we chose this practice. We will give it more time in the hope that we will be able to change our rating from good to great!

I've worked with both Dr. Kalokhe and Dr. Wong at the Downers Grove location in 2024-2026 and many…read moreyears ago in their former Chicago location for diagnostics, root canal, and apicoectomy. This review is based on many years of experience. They did a good job giving me different options for treatment -- both what my general dentist recommended and alternatives. For example, while my general dentist thought a tooth could not be saved, the apicoectomy performed by Dr. Wong was able to avoid extraction. Both did a good job explaining my situation in a direct manner. Dr. Wong has a big personality but he backs it up with professional work. They provide insurance and out of pocket estimates so you know what you'll pay for different options.

This review is based on my two experiences. My first experience with Dr Jukas was great…read more Unfortunately my 2nd experience w Dr Wong was not. Due timing and pain I took the first avail appointment with Dr Wong. I waited one hr for my appointment to start. I could hear Dr Wong w his other patient talking. Sounded like he Spend more time talking about his Telsa, cars, etc versus patient treatment. Which is fine if that patient was ok with. But I am sitting in the next room still waiting for my consult which is already one hour late. Dr. Wong didn't acknowledge or apologize for the long wait. Without looking at my mouth, a 2 sec look at the X-ray rambled a lot of confusing information. He spent more time on making notice of how my hair was done, looking at my shoes, ear rings etc, which became uncomfortable. Dr. Wong was very arrogant, and what he claims is his ice breaker was to ask about my nationality.... He questioned my last name and asked if I was sure my last name was from the ethinicity. Than he questioned if i was married. My nationality is and was irrelevant to the purpose of my visit. He clearly has not had any DEI training. Dr Wong didnt believe his ice breaker is/was culturally insensitive and told me that I was sensitive and he would make note of it. Dr Wong than went to use a common foods in my culture as an analogy to describe my issue. Dr Wong was all over the place explaining the treatment place, bc in the middle of his explaination he kept making comments about my look... which he justified as being "observant". He should be more observant in the care he provides not a persons looks including the items they are wearing. His front desk couldn't explain the itemize bill or what they call care plan Dr Wong was ready to take my tooth out that minute bc they said he was quick and had an opening. They could clearly see I was confused by what was going on. I declined to take action bc I needed to consult my dentist bc I was surprised by Dr Wong saying I had a bacteria eating away at my bone. After thinking over and waiting for the email plan, I called back for an appointment w Dr Jurkas as a 2nd opinion since I had a good and educational experience for my first root canal. I clearly remember Dr J saying why try to save the tooth first. To my surprise Dr Wong called me bc they shared w him that I was not happy w my experience w him and wanted a 2nd opinion. I brought to Dr Wong's attention the above concerns I did not like. Dr Wong was condescending by responding some ppl are slow to understand. I stopped him there and again brought to his attention his rude and unprofessional response. During our call when I brought to his attention the insensitivity of my culture he thought it was ok bc he had a lot of friend in the "x" culture. I than brought to his attention that is not my culture... He clearly was looking at my file picture and again made and assumption. He didn't catch it on his own that he was associating me w another culture when i was telling him what my culture was. Dr Wong was very arrogant and rude to say Dr Jurkas was not going to be able to do the work I needed and that he works under him. Dr Wong response was a narcissist response. I decided to end the call by saying I need To take my services somewhere else. I asked for the email w the recap if his consult I still hadn't received it. 10 min later Dr Wong called me back I sent him to voicemail bc I was working. To my surprise I get a unprofessional text message saying... "I know you are screening calls."To close the loop I acknowledge the email being received: I thought we were done...No he calls me again... now this was starting to be harassment. I picked up the call and just listen to Dr Wong ramble... "I can give you recommendations for a new consultative exam. " Than he started to explain to me what should've happen day one. The worse, worse experience by one Dr Wong. Which is unfortunate bc my experience w Dr J was pleasant. Dr Wong clearly wanted my money versus helping understand what is in my best oral interest

I have anxiety about the dentist's office and came to Dr. Ricks after a very difficult, drawn out,…read moreand painful experience elsewhere. I cried the first ten minutes I was in the office , because i was so upset that I needed a root canal to fix the searing pain that I was in after leaving the last dentist's office. However, Dr. Ricks is patient and kind. She has the right equipment for the job. My first root canal took FOUR APPOINTMENTS elsewhere- this took one. ONE. One appointment!! My previous dentist had prescribed prescription painkillers THREE TIMES over the course of one root canal- they did nothing to stop the pain. After Dr. Ricks completed the procedure in ONE visit, I did not need anything other than Tylenol and Advil. That's it! Do not get a root canal from a dentist. See an endodontist. Better yet, see THIS endodontist.

For background, I left a review on this place a long time ago because they ended up over charging…read moreus and lied claiming they "talked to my wife", even though call records proved this wrong. Thankfully, they resolved this so I removed my review. This review, however, will not be removed. The root canal done on my wife ended up infected because it was not done properly. When an X-Ray was done at the new dental office we go to, it turns out not all of the root was removed which explains the infection. Do not come here unless you want to get another procedure done on the same tooth and spend even more money.

Going to the dentist is no longer a chore. The Gantos group makes you so comfortable. Most…read moreimportantly the expertise of the whole staff is tops. They know all the newest innovations to keep your teeth healthy. I can't express how lucky I am to find the Gantos Group.

If you are out of network check the policy of pre payment. Their facility is great, but the way…read morethey speak to patients about billing is very rude. I have never not paid what was owed the same day, they just didn't like the way my insurance handled out of network issues. I was a patient for over two years but not any longer. Such a bad taste to leave the way I did, and to be spoken to the way I was.

100000% recommend this dental practice. We recently moved to the area and were saddened when we had…read moreto leave our old dentist. It can sometimes be hard to find good doctors in your area, but we got so lucky with this practice!! Dr. Mike and his staff are extremely professional and friendly. They made me feel at ease and answered all my questions! My hygienist was also fantastic; she was gentle and thorough, and my teeth have never felt cleaner. We are so glad to have found Dr. Mike and his team at Naperville Commons Dental. We know we are in good hands here!

Dr Burns is in the process of taking over for Dr Murphy. It looks as if Dr Murphy found another…read moregreat dentist, like himself, to carry this great practice another several decades into the future! Patients and staff both find themselves pleasantly surprised, that all systems are proceeding normally!

I am a new patient of Dr. Poulson's. After many root canals in my lifetime by various dentists, I…read morecan HONESTLY say that he is the best!!!!! Personable, skilled at his profession, great staff and NO PAIN during my root canal procedure. I would HIGHLY recommend Dr. Poulson and his staff !!!!! Carrie C. Woodridge, IL

Dr. Poulson and his team are great at what they do! I've had multipule root canals and each has…read morebeen a pain-free experience. (It's true!) Dr. Poulson even anesthetizes without me feeling a pinch. And as if performing the precision work of root canals doesn't exhibit enough skill on it's own, I've challenged him with surprise tooth anatomy including hidden extra roots and hook-shaped twists. The office staff and Dr. Poulson have a light and friendly demeanor that puts patients at ease, but is professional enough that you know you're in good hands. They operate like a well-oiled machine. Not only have they helped me navigate my insurance, they have shown great patience in answering my many (too many) questions. I have recommended Apex to friends and family and will continue to do so. Let's face it, you don't want just anyone using a diamond drill bit to make holes in your face... Dr. Poulson is your man.

Dr. Marya and her team at Art Dentistree made my Invisalign journey so smooth from start to finish…read more The treatment plan was thorough, and Dr. Marya took the time to explain every step. My results exceeded my expectations -- I finally have the smile I always wanted. Highly recommend Art Dentistree to anyone considering Invisalign!

VERY UNPROFESSIONAL! Had an appointment in July got called back to do teeth cleaning had to…read morereiterate what I was there for as they had something different written down. Then told they'd have to check with my insurance to see if a deep clean was covered and I'd need to reschedule appointment because it takes them 3 weeks to get approval from insurance I was told. I had no problem with that. Made another appointment for 4 weeks later. Came in 10 minutes before my scheduled time and they seemed very busy with a lot of people coming in for same time appointmen. I get called back sit in chair and hygenist said what I'm there for-deep clean and fillings?! Wait, no, NOT fillings just a deep clean. Then she proceeded to say ok no problem and gave me the form to sign for my deep clean. 15 minutes later hygienist comes back in to tell me my insurance only covers every 3 years on a deep clean. which is not true and I knew that! Had this insurance for 30 years and it's always been 2 years. Husband went to bat for me and called insurance to confirm it is in fact every 2 years. Then Called the dentist back to tell her how unprofessional she was and the entire situation could've been avoided! Should NOT have my time wasted by an unprofessional dentistry How unprofessional to make me come back twice with wrong information both times! AND NOT KNOW WHAT YOU ARE SUPPOSED TO BE DOING?! THEY WILL MESS YOUR TEETH UP AND FILL CAVITIES YOU DONT EVEN HAVE! They were about to do some workin my mouth and I'm thankful they didn't get the chance! BAD BAD BAD VERY BAD DENTIST AND UNPROFESSIONAL!!

I was referred here by my dentist to have a root canal. Dr. Palo made it not as miserable as it…read moresounds. It was painless and relatively fast. He was very good at explaining everything and thorough The staff is very friendly and kind. If you need a Endodontist I recommend this practice.

Beware. Never, as I…read moremade my initial appt, did the ofc staff offer, unsolicited, that there was a fixed $97 fee just to be evaluated (that's without Xrays). Twice I also had to wait while the ofc attended to computer issues. First visit the computer operating the Xray machine was down, so no Xray. Second time, when I merely came to pay my unexpected $97 bill, had to wait 4-5 min while receptionist continued to attend to computer issue, as I stood right in front of her. But what really made my experience unsatisfactory was that I thought I (and later was wrong, I discovered) needed a root canal in a molar. A dentist did not send me, I chose to go after the tooth had pained me for 10 days. I suggested the root canal to Dr. Palo. Since the Xray machine was unusable, he did not substantiate the problem, but was happy to give me a written estimate for the root canal. Because it was over $1000 I needed a couple days to fully consider. In that time, the pain began to subside, and within 10 days it had moved to another tooth! So a root canal on that tooth would have been profitable for the group, but a totally inappropriate procedure for me! The pain in all the molars has since just gone away. Never was it verbally offered that the $97 would be rolled into the procedure, but if I did not go through with it, I would be charged $97. For what? The broken Xray prevented a full evaluation, so I was, in my opinion, charged $97 just to walk out of the ofc with an estimate. Way over what would be a reasonable charge for just listening to me. Four months later I received (the first) billing, saying I was 90 days overdue. I had a friend call to say she was considering an appt. Again, it was not offered to her that there would be a $97 charge no matter what. She had to ask, "will there be a charge for the consultation?" She was, only then, told yes, $97. Ask lots of questions. I will do more than that. I will never go back.