What a terrific place! My wife started going g and recommended them to me. One of the best place…read moreI have gone for dental care. The staff is great! Dentists are wonderful. I now know why it's called Smile More, because I do with those bright white teeth I have now. Thank you Smile More Dental! I'll see you for my next exam and cleaning.

Actually, the hygenists and the dentists (Drs) here are very good. I just got so fed up with the…read moreincompetent front office staff and their clear lack of care for that part of the operation. Billing changed all the time. Insurance billing done incorrectly and incompletely. Staff who didn't know how to read their own paperwork. And then they sent me a permission for services waiver that gave them permission to share my health data with anyone they deemed necessary. I wonder how many of their clients actually read the wavier they signed. It really is too bad, i had a good repor with my hygenist, but I can't stand incompetent front office staff, it just makes doing business with them too cumbersome.

We are in Lombard visiting family for Thanksgiving. We lived in Elmhurst, but are now in West…read moreTexas. My husband had a crown crack and fall off on one of his front teeth on Monday evening around 6pm. We called this practice hoping to get a temporary crown placed until we could get back to our dentist in TX. We were able to secure an appointment for Tuesday at 2pm. The practice staff were all amazing! The temporary crown blends well with the other front teeth! We definitely recommend them and will use them again should the need arise!

Called the office to check pricing for a procedure, gave them the exact D-codes and my insurance…read moredetails. Natalie wouldn't give me any kind of estimate unless I booked an appointment and showed up in person. Absolutely ridiculous. All she'd say was something vague about a "rough copay estimate" w I understand if the treatment or procedure changes after I came in - which I acknowledged, but to flat out refuse to share any cost details is plain unethical!

Having few choices, I called for a consult. Policy is to pay 35-50% of surgery costs up front…read more Outside imaging is not accepted; I was told to bring cash payment of $500.00 for a CT. "We will reimburse you if your insurance pays us." If you have that kind of cash on hand, go for it, but be prepared to endure his bedside manner. Rude & unempathetic is putting it lightly. I could hear his jokes about my mother from the waiting room during her surgery.

Dr. Forfar is an outstanding oral surgeon who truly stands out in his field. He is thorough,…read moreprofessional, and genuinely caring, taking the time to explain everything clearly and making sure you feel completely at ease. It's clear that Dr. Forfar takes real pride in his work and his patients' well-being. I highly recommend him to anyone in need of an oral surgeon, you're in excellent hands!

Great location, staff ready & willing to provide great customer service. Dr Goyal DDS is highly…read moretrained & skilled to provide the best technical dentistry including the coordination of custom crowns once applied everyone you meet will say wow you have a BEAUTIFUL Smile! Nancy will find a way for you to afford financing or payments to enable one to get the teeth they want & deserve. Elizabeth is an expert dental hygienist & assistant to DDS with a great skill set to prep for crowns & make temporary teeth until permanent crowns are processed through the lab. Nabeela is very sweet along with being a great skilled chair-side assistant to dentist & compassionate about patient's needs. Clyde will do his very best to work with your dental insurance to get accurate & proper claim coverage as well as process you deductible & co- pays promptly. Andka will set up your appointments & ensure you will get dental treatment as soon as possible. The patient as well as DR Goyal & all staff work very hard every day to provide happy smiles to everyone. Thank you for caring

I wish I could rate my experience as a zero. It was 30 minutes past my appointment time when the…read morefront desk asked me if I would move my appointment to a different day, I said no and that I would wait. They finally brought me back 50 minutes past my appointment. The dental hygienist barely looked at me and i had to instruct her to look at my teeth with an area of concern. She took my xrays and left the room. The dentist came in to discuss my xrays and said there was nothing wrong with my tooth ache area, at this point the dentist did not even open my mouth to check my teeth. I asked her to look at the area of concern. I scheduled the appointment as a regularly teeth cleaning and I was getting the impression the dentist was done working on me so I asked why I wasn't getting my teeth cleaned and she answered with "we are closed for the day" and that wasn't what my appointment was for. She said since I was there she would clean my teeth, I got up and left. Don't go here.

I've worked with both Dr. Kalokhe and Dr. Wong at the Downers Grove location in 2024-2026 and many…read moreyears ago in their former Chicago location for diagnostics, root canal, and apicoectomy. This review is based on many years of experience. They did a good job giving me different options for treatment -- both what my general dentist recommended and alternatives. For example, while my general dentist thought a tooth could not be saved, the apicoectomy performed by Dr. Wong was able to avoid extraction. Both did a good job explaining my situation in a direct manner. Dr. Wong has a big personality but he backs it up with professional work. They provide insurance and out of pocket estimates so you know what you'll pay for different options.

This review is based on my two experiences. My first experience with Dr Jukas was great…read more Unfortunately my 2nd experience w Dr Wong was not. Due timing and pain I took the first avail appointment with Dr Wong. I waited one hr for my appointment to start. I could hear Dr Wong w his other patient talking. Sounded like he Spend more time talking about his Telsa, cars, etc versus patient treatment. Which is fine if that patient was ok with. But I am sitting in the next room still waiting for my consult which is already one hour late. Dr. Wong didn't acknowledge or apologize for the long wait. Without looking at my mouth, a 2 sec look at the X-ray rambled a lot of confusing information. He spent more time on making notice of how my hair was done, looking at my shoes, ear rings etc, which became uncomfortable. Dr. Wong was very arrogant, and what he claims is his ice breaker was to ask about my nationality.... He questioned my last name and asked if I was sure my last name was from the ethinicity. Than he questioned if i was married. My nationality is and was irrelevant to the purpose of my visit. He clearly has not had any DEI training. Dr Wong didnt believe his ice breaker is/was culturally insensitive and told me that I was sensitive and he would make note of it. Dr Wong than went to use a common foods in my culture as an analogy to describe my issue. Dr Wong was all over the place explaining the treatment place, bc in the middle of his explaination he kept making comments about my look... which he justified as being "observant". He should be more observant in the care he provides not a persons looks including the items they are wearing. His front desk couldn't explain the itemize bill or what they call care plan Dr Wong was ready to take my tooth out that minute bc they said he was quick and had an opening. They could clearly see I was confused by what was going on. I declined to take action bc I needed to consult my dentist bc I was surprised by Dr Wong saying I had a bacteria eating away at my bone. After thinking over and waiting for the email plan, I called back for an appointment w Dr Jurkas as a 2nd opinion since I had a good and educational experience for my first root canal. I clearly remember Dr J saying why try to save the tooth first. To my surprise Dr Wong called me bc they shared w him that I was not happy w my experience w him and wanted a 2nd opinion. I brought to Dr Wong's attention the above concerns I did not like. Dr Wong was condescending by responding some ppl are slow to understand. I stopped him there and again brought to his attention his rude and unprofessional response. During our call when I brought to his attention the insensitivity of my culture he thought it was ok bc he had a lot of friend in the "x" culture. I than brought to his attention that is not my culture... He clearly was looking at my file picture and again made and assumption. He didn't catch it on his own that he was associating me w another culture when i was telling him what my culture was. Dr Wong was very arrogant and rude to say Dr Jurkas was not going to be able to do the work I needed and that he works under him. Dr Wong response was a narcissist response. I decided to end the call by saying I need To take my services somewhere else. I asked for the email w the recap if his consult I still hadn't received it. 10 min later Dr Wong called me back I sent him to voicemail bc I was working. To my surprise I get a unprofessional text message saying... "I know you are screening calls."To close the loop I acknowledge the email being received: I thought we were done...No he calls me again... now this was starting to be harassment. I picked up the call and just listen to Dr Wong ramble... "I can give you recommendations for a new consultative exam. " Than he started to explain to me what should've happen day one. The worse, worse experience by one Dr Wong. Which is unfortunate bc my experience w Dr J was pleasant. Dr Wong clearly wanted my money versus helping understand what is in my best oral interest

I've been a patient at Grove Dental in Wheaton for over 30 years, and today was the first time I…read morefelt genuinely dismissed. I had to cancel my cleaning because of a severe tendinitis flare in my shoulder and knee -- I physically couldn't drive or sit through the appointment. When I called to explain, the response was flat and unsympathetic. I was told the next available cleaning wasn't until October, with no offer of a cancellation list and no attempt to help. What makes this especially frustrating is that they call me about once a week asking if I want to come in for last‑minute openings when they have cancellations. But when I had a legitimate medical issue, suddenly there was no flexibility and no interest in accommodating a long‑time patient. After three decades with this practice, I wasn't asking for anything unreasonable -- just basic courtesy. The way this was handled made it clear that loyalty doesn't count for much here anymore. At this point, I'm planning to find a different dentist for myself, my kids, and anyone else I care about. I still believe they could have handled this with more understanding, but they chose not to, and that's what ultimately pushed me to move on.

My husband and I have gone to Grove Dental for over twenty years. We have been very impressed with…read morethe quality of care that we have received. Dr. Moss, Dr. Crowe and their dental staff are very kind, professional and highly efficient. However, since the North American Dental Group has been involved, the scheduling and check in procedures have become bureaucratic and unnecessarily onerous. I find it particularly objectionable that all the calls are routed through the call center. When I call the dentist's office about my individual care, I expect to talk to someone who can actually answer my questions. This has led to a situation where I have been unable to schedule a 6 month routine dental exam. Instead, I could only schedule an appointment for 8 months out and be on a waiting list for an earlier appointment should someone else cancel. This is unacceptable!

They charged a convenience fee over $10 for paying by credit card. This is the first time I have…read morebeen charged for any type of service. The total bill was over $350, and who carries more than $350 cash to see a dentist?" "Did they provide good service? I don't know that for sure. I went there for a possible root canal evaluation.

Update: Sep19 2022 Summary:…read moreI rarely write online review... Unless there is something exceptional.. Just get back today from a quick root canal follow up visit with Dr. Burgener @ Wheaton office ... Couldn't be more happier with the result of root canal.( All the issues with tooth were fixed in just one previous visit ) ************************************************************ Below more details: ( For patients whoever want to know more) The Situation with my tooth was complicated (before root canal).. During the first visit , Dr. Burgener immediately point out there was serious Periodental Pocket around the tooth..If it is left untreated.. The tooth probably can not be saved eventually (even after root canal)... From that moment , I realize why she become Excellent Surgeon..(Looking at the root causes of a issue, foresee all other problem in the mouth that will cause future root canal failure...) Gum issues/ Disease is a different function(Periodentist) I was expecting her to say " After Root canal.. Suggest to see Periodentist) But she never say anything like that... To my surprise, As a talented Endodontist, She come up with a creative solution( Special filling with medication to cover the gum area).. So here I am , Within 2 Weeks after root canal.. My Gum @ that Problem tooth area come back( almost fully recovered) As we all know, Periodental pockets / Disease are difficult to treat...and very very slow recovery.. or in certain cases.. Can not be reversed at all. I feel I owe Dr Burgener a Big "Thank you".. She fix both the tooth problem( Root canal) and Periodental issue( Gum Pocket) in one visit for root canal. She is doing extra work( not her function at all) and don't even mention about it...( My original thought was I might need Periodental surgery or at least root scaling and planing with a Periodentist) Really appreciated for her Kindness. ************************************************************* BTW. One of my friend check on me lately and ask me how I am doing after root canal.. During the conversation , We find out we are seeing the same Endodontist(Dr Burgener) I was thrilled to know she drive all the way to Hinsdale ( That is a one hour drive for her..) to see Dr Burgener two years ago for a front tooth root canal.. The minute the two of us find out we are seeing the same doctor. Both of us smiled with a big relief... as we know we are in good hands and get top notch Endodontic care. My friend also give Dr. Burgener Thumbs up.

When i walk in to get my teeth clean i am warmed by the smile from the front desk lady.I believe…read moreher name is Kristin. i have great experience with the the team cleaning my teeth and the final inspection always very detailed crew. BUT when i leave and talk to Tracy she isnt a pleasant person to deal with and very unfriendly unwelcoming "give me your money and get out".When it should be about how did everything go ?How was your visit?There is many Dentist around town where everyone is nice and not look at you as a payment and get out. That customer relationships are key. Tracy doesnt belong in the field of customer service.This is the main reason why many people like my self wont be going back because of people like Tracy. I have been going here for years and its always the same with her but i will not be returning until this changes.

I just got home and checked my cleaning, and Caylee did an outstanding job as usual. She takes her…read moretime to ensure she doesn't miss anything and the results are great. I would highly recommend Wheaton Prarie for care of your teeth and Caylee especially for keeping them so nice looking. Thanks Caylee !!

I came here for years and apparently my new insurance is out of network. Cost me nearl $400 for a…read morestandard teeth cleaning. Service is good, but highway robbery prices.

Yay! Finally found a dentist that I can trust! For years I've struggled with jumping around to…read moredifferent dentist. I'm confident I'll be a coming here for a while. Dr. Shin is wonderful! Super professional and friendly staff. Also, I am so thankful they were able to squeeze me in the schedule at the last second! My dental hygienist Jenny did such a great job explaining everything to me. She made me feel really comfortable while there and my teeth feel amazing! Thank you!!

Excellent, very personal care! Top notch. I recommend Dr Jain. Staff is also caring and thoughtful.read more

I made an appointment for my 88 year-old cousin at a DIFFERENT dentist in a DIFFERENT BUILDING, but…read moreher caregiver took her to Jain Dental by mistake. Helen said she had an appointment and Dr. Manohar Jain, KNOWING there wasn't an appointment on his books, escorted her into a chair and removed a tooth! This is criminal.