Dental Hygienist who did my gum deep cleaning did not do a good and was more interested in selling…read moreme an additional service for laser cleaning. She finished the actual gum cleaning early and then spent rest of my appt, trying to "help" me apply for financing on the app, after I told her I was not told about this when I made the appt. She then booked me for next appt. saying "but next time you have to do the laser cleaning", never went back.

I really want to Thank Doctor Katsman my daughter went in for a teeth cleaning and she has always…read morebeen insecure about her one tooth that's a little more pointy then the other her prom his next month let's just saying my daughter left there smiling from ear to ear and has not stopped she did her thing and my daughter is so happy thank you so much I would recommend my 11 year old twins were Happy as well THank you again

John Castanaro.....what can I say besides that I am happy to call him my dentist…read more I neglected my teeth for about two years but had always had great dental check ups. No cavities and no work needed. I had cracked a tooth prior which I knew about but didn't think it was serious. Well apparently it was and caused a small cavity. Dr Castanaro fixed my tooth up....despite me acting like a huge baby when he needed to numb me. He worked quickly and was gentle. Was funny and kept me entertained while he worked. I'd definitely recommend him.

This dentist is truly the best in the area! I found Dr. John Castanaro after getting new dental…read moreinsurance (I have Guardian) and wanting to ditch my old dental office, which did not make you feel welcome and cleanings were rushed. Dr. Castanaro's office was a complete-180 compared to my old dentist. He is very attentive every time I come for a cleaning and I am always seen as soon as I arrive. He uses the best and latest dental technology and a perk is that he is also a cool guy! His dental assistants also help him and are very nice and do the work right. Maureen & Stephanie at the front desk are gems and will always work with you to schedule an appointment at a time that works best for you and help in understanding insurance billing. They rock and are a pleasure to speak with. If you are looking for a new dental office, either for a preventative visit or for major dental care, look no further, THIS IS THE OFFICE YOU ARE LOOKING FOR!

not a prosthodontist not an oral surgeon…read morenot an implant specialist there is no such speciality not a "cosmetic dentist" there is no such specialty ruined my mouth left me without upper teeth for 20+ months. all that he did maxillary jaw: failed. kept all money, nonetheless. run run run

I wrote 2 reviews for this excellent Doctor.None of them were ever posted.I genuinely believe…read moreDr.Lokesh Rao is the supreme best.he is considerably patient with all his clients.Above it all he is highly intelligent.He has done a bridge for me seven years ago.It is still sitting strong,never an issue.His rates are undeniably reasonable,and the service him,and his staff provides are without a shadow of a doubt A1,utterly,unparalleled.How can i almost forgot to mention about his distinctive,superb,hygienist?"Virginia".You always know when she starts,nonetheless,you never notice when she's done,That's how gentle she is to give her patients the ultimate best service possible.I have been going there for more than fifteen years.Unfortunately,i had to move to a different state,7 years ago unluckily,i'm still in a labyrinthe to find a dental office that is comparable to Dr.Lokesh Rao with his superlative staff.I'm profoundly,sorry about the death of Dr. Trevor Bavar.He was as efficient.May he rest in peace."ad vitam Aeternam"

I came in specifically for a tooth that was hurting the most, but instead of addressing that issue,…read moreI received treatment on other teeth that wasn't needed. It has now been 5 months, and I am still experiencing pain in the original tooth I initially came in for. Meanwhile, my insurance has been exhausted on procedures that I did not need, and I am now left paying out of pocket for treatments that was not necessary. This situation is extremely frustrating and disappointing. The staff working there are nice, but I feel like I got scammed. I am extremely disappointed with my experience, and the situation has only worsened after I shared my honest review. Since posting my feedback, I have been receiving excessive and persistent phone calls--up to 15 times a day pressuring me to remove my review. This behavior feels inappropriate, unprofessional, and harassing. In addition to the original issue where I came in for a specific painful tooth but received treatment on other teeth that I did not need I am now also being blamed for the treatment decisions that were made and recommended by the provider. This is unacceptable. Patients rely on dental professionals to diagnose and recommend appropriate care. Shifting responsibility onto the patient after the fact, especially when the outcome has been ongoing pain and financial burden, is deeply concerning. At this point, I am not only dissatisfied with the treatment itself but also with how this situation is being handled. I expect respectful communication not pressure, blame, or repeated unwanted calls. I am documenting this behavior and will take further steps if necessary

I had such a bad toothache. I called this dentist office to make a same-day appointment. Not only…read morewas the receptionist, Alison, so kind, she was reassuring, made sure my insurance was covered, and I was even able to be seen for x-rays & a cleaning. Upon arrival for my appointment, it did not take long to be called in which I totally appreciate. Kristy, the tech, was so pleasant taking my x-rays. Lucinda, the hygienist, provided helpful education, and did a thorough cleaning. Last to be seen by Dr. Schraner was the cherry on top, she was knowledgeable, nice, and broke down what my options were to proceed. With this experience, I'm considering changing my Dentist because this experience knocked my socks off!

I just had a tooth extraction by oral surgeon Dr. Adam Arnodt and I have nothing but high praise…read morefor this skilled surgeon. He came in introduced himself explained the procedure very polite, very professional. I have a phobia so I begin explaining how much I fear dentists, that my roots are deep, that he will need to give me a pill prior to the needles because my pain threshold is non-existent. And, would he be open to using gas? He replies calmly "no, local anesthesia will work fine." I was given medication in various places around the tooth he stepped out and returned to enable the medication to take effect. He came back and when I thought he was determining the best angle to approach the extraction, he immediately removed the tooth! He was in my mouth with an instrument, and I was waiting for the pain to begin, the pulling, the crunching. I mean it was a wisdom tooth after all! He expertly removed my tooth in seconds. I didn't have time to get scared. I was lulled into a sense of security that completely took away my fear! Or, I was in the hands of a skilled surgeon. You don't often get your teeth extracted but if you must, you want to see Dr. Adam Arnodt at Westchester Smile Design in Yonkers 914-476-3838. His assistant and the entire staff are professional, efficient, courteous and care about their patients.

I had two scheduled appointments here. The first was confirmed automatically, but upon arrival I…read morewas told the office was moving and I could not be seen. The second visit was delayed due to a dental emergency ahead of me, despite me calling an hour before to confirm my appointment. During that visit, I was told by the hygienist that I was the last patient of the day and was essentially encouraged to leave if I wanted. In addition, I felt that several recommended treatments were presented in a way that emphasized optional or cosmetic services that were not clearly necessary for maintaining healthy teeth and were not fully covered by insurance, without clear explanation of priority or urgency. The dentist seems competent, but I experienced repeated scheduling disruptions and a lack of transparency around timing and cost of recommended services

I don't often leave reviews, but this experience was unacceptable. I traveled all the way from the…read morecity to Westchester for this appointment--leaving my newborn daughter at home for the first time, which the office was fully aware of when I booked. When scheduling, I made it very clear that I would need nitrous due to dental anxiety. After arriving, I waited over an hour past my appointment time, only to finally be told by the receptionist--without any empathy--that I couldn't have nitrous because they had "used the last of the oxygen." This is not a small oversight. For patients with anxiety, this kind of preparation and communication is essential. To wait that long, after traveling and arranging childcare for a newborn, only to be dismissed so casually is incredibly frustrating and unprofessional. If you experience dental anxiety and rely on accommodations like nitrous, I strongly recommend looking elsewhere. This office does not seem equipped to handle those needs with the care or consideration they require.

Dentist too busy or indifferent to return phone calls to answer follow-up questions…read more Dental assistant/hygienist is excellent with cleaning.

I want to thank Dr. Siciliano, Sha, Jennifer and the entire team of this dental practice. I went in…read morewith a very old problem and left after a few visits all fixed up and with a beautiful smile. Dr. Siciliano was patient, kind and exhibited a level of expertise and care I thought was long gone in our country. I am so glad I was wrong. For those who are asking, yes there are a few extra steps (masks, distancing- while waiting to be seen) but this is to be expected. Do not hesitate if you are on the fence. The office and dental "work" areas are clean, they have air filtration devices and everyone around is protectively dressed (for everyone's safety). So....if you are looking for a dentist where people not only know what they are doing, but they enjoy what they are doing- pay a visit here and ask for Dr. Siciliano and her associates. You will not be disappointed. THANK YOU AGAIN DR. SICILIANO. See you guys in 6 months for my teeth cleaning!! Lol. Niecee

I've never had such terrible service with a dental office. It's very difficult to get someone on…read morethe phone to ask questions. They do not respond via email either. The dental staff was very nice and seemed knowledgeable. When I asked for a copy of X-rays for a second opinion, I couldn't get anyone on the phone. I sent 2-3 emails, where I also received no response. Finally , they asked me to send a Hippa form, which I did within an hour. Still no response. When I threatened to report them to better business bureau, they said go ahead and said they are allowed 30 days. It's been over 2 weeks now. Previous dentists helped with the same request same day. In the meantime, I am not able to get my second opinion. Do not come to this place. I rarely give bad reviews. This is the 2nd bad review I've given in my life.

if i can give this dentist a zero i would , want to charge my insurance 75.00 for a job they did…read morenot do and on top of the both the ladies in the front are nasty and rude . the business asked me for a 5 star rating umm no the customer service is a zero , than on top of that wants to say they gave me a referral when clearly the new dentist said it doesn't work and for the lady on the front desk wants to be laughing on the phone while im requesting something for the dentist telling me they don't know what to tell me really pissed me off . i waited 3 months to write a review to see how a follow up would work with this office . and for her to laugh and say i dont know what else to tell you , i really don't understand offices and there customer service skills . offices need to find people who love there job , on top of that i send my sister over and they did the same thing try to charge her 75.00 for a job the never did . i would never go back to this office

Innabi Dental Are professionals thru & thru!…read more They make going to the dentist less anxiety provoking while accommodating your dental needs. Innabi is thorough and patient with our families dental cleanings and x rays. If you have any questions they'll be honest & forthcoming regarding answers. This dental office comes highly recommended from the front staff to the actual dental services!

Dr. Grunseich is an amazing dentist. I had a root canal done and everything was explained to me as…read morethey were doing the procedure. You can tell he is so knowledgeable. The office manager, Elisabeth, helped me with scheduling and insurance and has been so kind to me. I will return soon to continue my dental care!

I had the worst experience with this practice in my life. I believe that my dental needs were not…read moreat all what this practice was concerned with. The dentist was interested in advancing his practice not my oral healt. I was referred to two other practices to help him build his client base not to advance care for me. The denture he made was awful and I was not able to eat properly for a year. I had to seek care elsewhere believing implants were my only choice. In one visit with another dentist I was able to eat without the denture floating around in my mouth and actually eat steak again. I cannot warn you more strongly you will not get good care here.

There's not much that I can say other than the entire Staff at Westchester Family Dentistry is a…read morewonderful, thorough and knowledgeable bunch. They care for each of their patients and practice great bedside manner. Literally every individual is so helpful.

Went to Dr. Shih as an emergency patient. I gave them my insurance and they said they dont accept…read moreit. I paid $95.00 out of pocket. I later find out they actually accept my insurance. If done correctly I would have had an out of pocket charge of less than $25. Since they are in the plan the insurance company sends them the reimbursement check. Im still waiting for the dentist to remit me $72 I was overcharged. I must say if it wasnt for this incident I was ready to switch from my current dentist. I did find Dr Shih to be a good dentist and her assistants were very professional. Unfortunately, by having me pay out of pocket despite taking my insurance has made me rethink the change. After three months Im still waiting to be reimbursed. ( the insurance company confirmed she got their check)