Amazing staff and doctors! Outstanding customer service !…read moreI definitely recommend to anyone needing healthcare!

This establishment should not be your first choice. For starters, upon arrival, the two operating…read morethe front desk found it to be more paramount to discuss among one another about other employment opportunities that would pay them more than they're making here. When they were ready to acknowledge the presence of my friend, (whom I was there to morally support), She was asked for her ID, upon delivery of the requested document, She was rudely asked for her health card; Of course she complied. She was then left standing there for a moment as the staff resumed their conversation about seeking employment elsewhere. Once she was finally called in to see Mr. Nathan Boykin, It was immediately understood why they conducted themselves in such an inept, unethical, contemptible manner. Mr. Boykin has an extremely crass, and impolite way of practicing his profession. He made her feel like her questions in an attempt to understand her condition was inconvenient for him, and was a waste of his time. Being a patient in pain, and desperately seeking help from a caring professional left her in a worse situation than before she arrived. Patients need Care, and compassion. It's clear that the employees at this establishment are devoid of any characteristics associated with the general definition of "healthcare". They will all become ill one day, and as frustrated as I am at their behavior, and their lack of interest in pretending to care, I still wish them a better medicinal experience than they offered my family.

This hospital is a joke for care that's life saving. Heaven forbid your insurance won't cover a…read moreneeded test while admitted that could save your life. Nope. Sorry- won't do the test... they play off obvious signs of life threatening illness and tell you to make an appointment for out patient care. THEN they can address it. I pray none of you experience what I did and end up losing your mom; your best friend or otherwise like I did.

The only reason I am giving this review a two is because the doctor was somewhat apologetic for the…read moreway me and my husband were treated yesterday morning. My husband wanted to take me to the doctor to get seen because I haven't been feeling well for the past couple of days. We got there at 10:00 am and I expected a long wait in the waiting room. I updated paperwork with my new married name and turned it in to the front desk. The front desk obviously did not update my information because I was continuously called by my maiden name, which caused confusion. I told the nurse that my name should be updated now according to my insurance. I did not get a response from her. Then when the doctor came in to take a look she kept saying "it is not Covid. I will test you for the flu. I can test you for covid but I do not recommend it cause it will come back negative." I trusted this doctors word. My husband was alarmed because I was showing symptoms of covid even though they are mild (thank the Lord) but we allowed the flu test. The tech came in to administer the flu test and then said it would be a couple of minutes. After 1 hour and 15 min I asked my husband to please check at the nurses station for the test and he came back saying the nurse was "working on it". No one came to check on us or tell us if we were next to have our test results done. I understand the healthcare system is very overloaded and I appreciate/respect all doctors, nurses, and medical professionals. However, we ended up waiting in that exam room for 2 hours without anyone coming to speak with us about my test. When I asked another nurse to please check I told her that they had my name wrong in the system so it could be my maiden name or my married name. The doctor came back into the room and responded "oh it's you." And darted back to find my test results. It ended up being that my results were just laying in a pile and no one had come to check on us. The doctor came back and said my flu test was negative but she did not recommend I have a covid test taken. We left very upset and went to another office called urgent MD and was treated within 30 min of being there and was out by another 20 min. It turns out I am positive for the covid virus. The bottom line is I trusted that doctor at this office to make a diagnosis and to help me get well. But because of miscommunication and no follow up I could have infected hundreds of people at my job, grocery store, and etc. The doctor was somewhat apologetic like I said but I feel as though I was not treated correctly because I did not have severe symptoms. However without proper treatment I could have really developed bad symptoms and also infected many people.

DR.REBA is very rude! They will schedule you early and make you wait two hours just to be seen by a…read moreendocrinologist on a laptop and she has stood me up more times than i've actually seen her due to "personal reasons". As a type 1 diabetic i have never had to deal with an office like this

Don't go here. The staff is clueless when it comes to appointments or discussing your bill. You'll…read moreshow up after confirming your appointment only to be told there is no doctor. No receptionist at front of office when you do get there. Very poor customer service. you've been warned

I have been here twice now great customer service good process. checking in online helps reduce the…read moreoverall wait time Friendly and professional staff definitely recommend this facility

No intro, hello, or how are you , just asked "so youre 2 weeks pregnant?" I am 5 weeks pregnant…read more(currently) ah so your maintaining the pregnancy? I say yes. Then Immediately goes into discussion about drug abuse, drug addiction and drug classifications in a very aggressive way. Then tells me "So get your ADHD meds approval from your therapist, we will sign a contract and i will see you in 9 months when your baby is born with complications and youre not breastfeeding" i say well no i dont want to take the meds if its going to cause complications, thats what i was trying to ask and learn about. Then proceeds to continue going into drug abuse, drug addiction and how dangerous ADHD meds are etc. All very aggressive and targeted towards me. Then says "ill need to drug test you to give you the medication" i said okay thats fine. Then leaves and ends the appointment. Doesnt ask if I have any other questions, just leaves and does no other physical exam, questions about my health, any medical history, nothing. This is the correct order of operations by the way. All while im trying to be friendly and genuine and hes completely walled off and acting like im looking for adderall, when in fact i had no time to speak up and ask about other medications that were not Adderall or Ritalin. This appointment made me feel 100% dismissed, unheard, unseen physically and emotionally, and scared of doctors. I am having a baby, which is serious and i want to be taken serious. I also feel extremely uncomfortable with Dr Wallentines presence and as if he had no empathy or emotion during the visit and it was extremely forced. I immediately went into the truck in the parking lot and cried for 20-30 minutes, hyperventilating and having a panic attack. I realized how he didnt even check on me at all. Never asked how i was. Never did a physical exam, and only came in sat on his chair and treated me and talked to me like a drug addict. I had a long sleeve shirt and shorts on, so maybe he was thinking i was hiding marks on my arms. When really ive been having cold and hor flashes for weeks now and cant regulate my body temperature because im pregnant. On top of that i said several times i havent been to a doctor in 2-3 years. So i need to be seen. The nurse also almost forgot to ask if i was allergic to anything and I am. I told her i am 5 weeks pregnant, and i would like a normal check up and labs. And i also mention towards the end, I would also like to discuss ADHD medications with my doctor.

Front desk employees do not show care or sense of urgency for sick not well people in the lobby…read more After checking your name at kiosk, you have to wait for another hour or longer for front desk employee to call name for ID, then your file is notified for doc appointment. When you ask about it, you're told your name is not ready to be called. There is no sense of urgency for sick people waiting in the lobby

I only waited for about 30 minutes to be seen & there were several people before me. I was seen by…read morenurse Vanessa & the PA Caine. They were both so kind and professional. I expressed concern because we were due to travel out of state in a couple of days so Caine told me to call & let them know if I hadn't improved before we left so they could call in a different medicine if need. The person who checked me out was also super helpful & asked if I needed a work excuse. This was great because I had forgotten all about asking for one. If you need to see a doctor without an appointment I highly recommend this team and location

Dr. Lamberts takes time with his patients to really understand what is going on with them and…read moreensures they are getting what they need. He is very accessible and available for questions or concerns through a secure messaging app. I am so glad I found him!

From the owner: I am a primary care physician who does something unusual: I work for my patients! Instead of being…read morepaid for coming up with problem codes, doing procedures, or forcing people to come in, I charge a monthly fee (between $30 and $60 per month) which gives people access to me when they need me and how they need me. Why make someone come in (and spend hours waiting) for a problem I can handle over the phone, or via electronic messaging? My office is for my patients. I work to enable them to take better care of themselves. I spend time with them and listen to them. People should expect more from doctors! I try and set a higher standard.

Age old complaint have an appointment at 8:30 am it's 9:15 am still sitting people who came in…read moreafter me going in b4 me not happy

Dr. Kahr has no business practicing medicine. She dismissed my mental health concerns and when I…read moredid voice my concerns, she rolled her eyes and said, and I quote, "please". No. No business at all! On top of that, she was more concerned about my adult daughter than talking about my concerns.

This is hands down the best urgent care in the CSRA. We drive here from downtown Augusta because…read morethe staff here cannot be beat. The providers are thorough and do a great job of explaining what's going on and what your treatment options may be. All of the providers we've seen have been fantastic with kids. As an family with young kids we've been in for everything - flu, strep, UTIs, broken bones, you name it. Each time we've received exceptional care. On top of that there are onsite x-rays, and for my partners x-ray that needed a second opinion they were able to use a radiology service rather than sending him over to the ER. Billing is easy and you can pay via app.

Firstly I'd like to mention that I left a review on their google review page and JESSA COON, the…read morewife of the main Dr.Coon stalked my Facebook page and left a nasty review on my photography page. VERY unprofessional and VERY creepy. Secondly, I'd like to mention my terrible experience with PA John Martin. He was rough with my mother and very rude when she asked for a second strep test to be sure. He asked her "have you never had a cold before?!" And repeatedly talked over her saying "you don't have strep but okay" and came in after the second test with FOOD IN HIS MOUTH and said "test came back negative. You'll be sick about a week." And walked out. Nothing else and stormed back to his little corner like a 5 year old. Apparently a bunch of whack jobs work here.

Staff was incredibly rude. I came in for a swollen ankle, and they refused to see me. The entire…read morefront desk had condescending signs posted everywhere.

Love Dr Wallentine and his staff. Glad he has posted that he will not tolerate patients being rude…read moreto his staff. Very efficient. short wait times. Great job!!