1. Joseph Sailus, DMD

1. Joseph Sailus, DMD

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Joseph Sailus, DMD

3.0 (2 reviews)

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4 years ago

The front receptionist is Rude had to hang up and call elsewhere, wish they care more for their new patients and existing one too.

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12 years ago

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Smiles 4 Keeps - Bartonsville

Smiles 4 Keeps - Bartonsville

1.6(7 reviews)
1.5 km

With all the negative reviews, I thought I would leave a positive one! My son has a lot of…read morechallenges and has a sensory disorder so things like doctors, dentists, haircuts etc, are very difficult for us. But the staff were wonderful, friendly, very patient, kind and understanding. They sang and danced and did the best they could. I truly appreciated the effort they put in! Thank you!

"We'll wait a little longer for the anesthesia to kick in this time." Said to me at the second part…read moreof 2 major dental work appointments for my 4 year old. This was a BAD experience. More details and timeline: I would not recommend this office. Despite the doctor being listed as in-network with my insurance, I was told repeatedly over multiple phone calls that they didn't accept it. I wasn't even asking them to bill my insurance directly -- I just needed them to sign a form documenting the work so I could submit it to my insurance myself. I was told the dentist would not sign the paper because the practice did not work with my insurance. (the only in-network within an hour of me) Appointment 1: Initial exam and x-rays for my 4-year-old son. I paid about $100 out of pocket, no issues. I asked again about signing the insurance form. No resolution. "I will ask" Appointment 2: Major dental work on one side of his mouth. I came in prepared to pay out of pocket and was fine with the estimated cost. All I still needed was that signed paper, which I had been told they would not sign. That's when, for the first time after all those phone calls and a prior visit, someone finally said they'd check with their insurance person. While my son was already in the chair and in the middle of treatment -- screaming and crying in pain -- and after I had already paid $1,200, they told me they would actually take my insurance. Appointment 3: Major dental work on the other side of his mouth. The assistant casually said, "We'll wait a little longer for the anesthesia to kick in this time" -- confirming they were aware my son had not been properly numbed during the previous procedure and performed the work anyway. Appointment 4: Six months later, I returned with both of my children -- my now 5-year-old son and my 3-year-old daughter -- for their checkups/cleanings. My stepdaughter, who is 21 and in dental hygiene school, needed a pediatric patient for her clinical credits, so she would handle my son's cleaning. All I needed from the dentist was the exam so she could sign off on my son's school forms for public school. They refused to do the exam unless I also agreed to x-rays and a cleaning -- even though he had already had x-rays within the last six months and cleanings are not recommended more frequently than every six months. My son's appointment was canceled. We continued with my 3-year-old daughter's appointment. When we got to the back, the dental chair was broken. Rather than calling ahead to let us know or rescheduling, they cleaned my daughter's teeth while she sat in my lap. Had the dentist simply examined my son that day, they would have seen the abscess -- an infection caused by a bad root canal that they performed. Instead, it was a dentist at my stepdaughter's dental school who later found it. Between the insurance runaround, my child being in pain due to inadequate anesthesia, a botched root canal, refusing to examine him unless I agreed to unnecessary services, and cleaning my toddler's teeth in my lap because of a broken chair, I cannot in good conscience recommend this practice.

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Smiles 4 Keeps - Bartonsville
Smiles 4 Keeps - Bartonsville
Smiles 4 Keeps - Bartonsville

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Joseph Sailus, DMD - orthodontists - Updated July 2026

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