Got a huge, deep splinter in my hand that needed immediate attention. I tried an UCSF urgent care…read morein Piedmont first-it was packed and the staff were ambivalent, even rude, so we came here. We were greeted by a friendly receptionist and security guard, were taken back as soon as I finished checking in. The PA and Medical Assistant were nice and very efficient. They gave me a shot of novacaine to pull the splinter out. We were there less than 30 minutes. I will definitely go there for urgent care issues in the future.

Quality Care! From check-in to examination. The NP who examined and treated me was thorough,…read morelistened well and had really strong communication. Carbon Health also makes it very easy with the app for same day appts., if available. - I came for a cough and heavy breathing after being sick for a while. It was a same day visit because I was not able to get in with my regular primary. I have been here before and had thorough care . Sometimes with healthcare you are sent away just to find yourself right back. The NP even followed up after via the app which fits well with my form of communication. I am glad to have Carbon Health available for times like this and have found myself using more and more instead of waiting until my Primary office can see me.

Terrible doctor...bad bedside manner...discouraged me from having a routine mammogram because I was…read moreover 75. She was so blind and sarcastic...and a year later another Dr ordered a mammogram which revealed I have breast cancer.

I went to Dr. Tsao for years and went through all the hoops with insurance to keep her as my…read moreprimary caregiver, but the office is so hard to work with that I have to reduce her rating. They will accept my husband's insurance for him, but not for me. Every time I show them the paperwork from the insurance, they say that it's wrong and I can't get an appointment or the appointment isn't covered. (They say that Affinity Group and Dr. Tsao are not covered by my insurance - see attached card.) My husband - who has the SAME insurance - has no issues. They've said I can only make appointments using the app, not the website, just lots of random issues have come up over the years. I've been polite and patient through all of this, but it's just too hard and makes no sense. Anyhow, Dr. Tsao is great overall, but I am concerned that she doesn't understand that plants have protein and am looking for a doctor that is a bit more holistic.

I am a little surprised to see some of the reviews here. I have been using Alameda family…read morePhysicians for decades and have literally never had a problem. In addition, I love their alliance with Stanford Health. Stanford has many locations with high tech equipment for all sorts of specialties. I have always received competent and helpful assistance when scheduling an appointment and have always been cheerfully met at the reception desk. Best if all is my Physician, Dr. John Carper. I have been with him for over 30 years. He is on-time, thorough, patient and a great listener. I am never rushed with him. In addition, I appreciate the detailed discussions about lab followups and his expert advice. My last visit, I was actually taken to the exam room 10 minutes early! With Alameda Family Physicians and Stanford, my health is closely tracked and well documented. I feel like everything is being done to monitor changes in health due to age and corrective actions are being made to keep my body in check. In my opinion, Alameda Family Physicians is stellar with preventative care!

STAY AWAY FROM HERE!!!! Once again the witch behind the…read morefront desk got me. Left work at my school in Fremont and raced down 880. I arrived 15 minutes late due to 2 accidents on 880. She indignantly told me HOW DARE I EXPECT TO BEE SEEN and sent me away. HEY JERK! How about all those times I had to wait way beyond that for YOU?!! How about the time you told me my doctor had' retired' when, in fact, she left and started her own practice? You then gave me a new doctor who went out on Maternity leave and no one could see me? I have been coming here since my late doctor started this practice 20 years ago. Once they were affiliated with Stanford, they went downhill. I will look for a new doctor.

Dr. Shah is extremely helpful with my medical needs. She truly listens and is nothing but…read morerespectful and welcoming. I'm very happy to have her as my new PCP and I highly recommend her!

Dr. Shah is a doctor at Alameda Family Physicians. I first saw her roughly a month ago for a…read morefollow-up on my preventative medication. I have sense been her patient for my annual physical and for treatment of pelvic/bladder pain. She has been wonderful. Every time a test result is updated in the Stanford Health Care (myhealth) portal, she always includes a message explaining the results. She quickly responds to emails, and has personally called as a result of one of my questions numerous times. Her bedside manner during office visits has always been awesome. Dr. Shah has a lot of empathy and seemed genuinely interested in what I was feeling and experiencing. She listened to what I said and answered all of my questions. She's been very thorough in making sure she's addressed all of my medical concerns. Overall, I think she's an excellent doctor and I would certainly recommend her to anyone seeking a family/personal physician.

Hands down the worst, most hectic, disrespectful, and unprofessional experience I have ever had…read morewith a doctor. I am not exaggerating. I rarely if ever leave bad reviews, but this one was very serious for me. I called Dr Fredian twice to try to book an appointment. She blew me off and sent me to her online patient portal, which did not work. I called to explain that the online system did not work, and she told me to email her. She still would not just take a single moment to make me an appointment herself. I then followed her instructions and emailed her to try to set up an appointment, and she never responded. So I emailed one more time. By the 4th time I reached out, I asked her to please really take me seriously because I was experiencing symptoms that gave me some small discomforts and concern, and I truly felt I needed a doctor, but not an ER. Her response was to call my voicemail and yell at me in my voicemail to just go to Urgent Care and tell me that my email asking for her to please take me seriously was "inappropriate." When I called back and tried to explain that I was not in need of urgent care, but just in need of a regular doctor's appointment, and that urgent care would not be helpful since I did not even have a regular doctor that I could list as my primary doctor, nor had I even seen a doctor at all for a basic visit, she told me that my phone call was "wasting valuable time" she could be spending with her patients. I was pretty shocked to hear that, but tried one more time to explain that I just really wanted to become one of those "valuable patients." I guess I'm only "valuable" if I am already paying into her pocket? When I tried to explain that all I was trying to do was become a patient because she had come well-recommended, and that I was finding it frustrating to try to access her services using the online modality, she hung up on me. What kind of doctor blows off and hangs up on a sick person who is just trying to get an appointment?

Update: Dr Fredian now has a receptionist. But still running a lean practice and easy to get an…read moreappointment when you need one. Still tied for being the best doctor I've ever had :-)

I bring my boys here for their sports physicals and I think Dr. Konstantin is great…read more On a side note I came to this Yelp page to see what his rating was and human curiosity compelled me to read the bad reviews. I am happy to see that Dr. Konstantin is refusing to give random people narcotics. I worked in a 1000 Rx a day pharmacy and these people are doctor shoppers whose regular doctors won't give them narcotics so they seek out other doctors and then get disappointed and aggravated when they don't get their drugs. This makes me want to give Dr. K more stars! You don't go to a doctor to get drugs. You go to a doctor to get treated to feel better. It doesn't always require drugs, and you should be glad if you don't need them.

Been going for 10 years! Solid fast and efficient!…read more Not cheapest in the world but honestly I rather pay for speed, quality and care- than stress out for days/hours and run through hoops.

I have had the pleasure and benefit of being Dr. Carper's patient for over 20 years. In addition…read moreto Dr. Carper's immense medical knowledge and many years of experience, his bedside manners are impeccable. During each and every visit I have had Dr. Carper over the years, not one time had I ever felt rushed. On the contrary, he routinely goes out of his way to make you feel comfortable and answers any questions honestly and thoroughly. He is genuinely caring and empathetic. For these reasons, I will continue to have Dr. Carper as my primary care physician even though I have relocated to Arizona.

DR carper has been my physician for quite some time now. he is the best doctor i think i have ever…read morehad. he is sincerely caring. takes the time to go over all the details. as to what is troubling you during your visit with him. very soft spoken. great bedside manner. extremely professional. i have. and will continue. to recommend him to others. he has kept me going for all these years. thank you.dr carper

Needed a neatness shot. Went in, got the shot, didn't feel a thing. Small, while clean and staffed…read moreby nice people. If I need urgent care again, this is the place.

Needed to see an emergency pediatrician asap for my baby. Walked in. Saw us the same day in office…read more Thought it was covid, but it was just a cold. Dr. Liang gave some otc suggestions and said she'll be better by Friday and he was right... down to the exact day!

UPDATE 3/18/22: After the returning manager saw this post they reached out to me to get donations…read moreback to me (previous communication left the clinic). Unfortunate they have people on their team or recipients of the donations reselling items. They state they're working out an internal process/investigation. Regardless, I will not be donating again. ORIGINAL REVIEW 2/21/22: Do NOT donate to this place. I donated items to find they were being resold by the staff at the location. If this was to raise funds for the clinic that isn't an issue, but it's for personal gain when there are needy members of the community. Emailed back and forth with Maria about Sophia (or others connected to the instagram @CosasLocas) on the donation team is making a profit by reselling brand new items that I had donated. It's been almost a month and they have yet to resolve this issue. Your donations do NOT go to the people they serve in the community. Find a place that will follow through and serve the teens and new mothers.

Love love love clinica Alta vista im a teen mom myself and my experience there was amazing !Staff…read more& Sophia ( I hope spelled her name correct) are so helpful! Sophia provided me with donated car seat and clothes for my baby along with info On how to get wic . I am forever Grateful for her help. she made me feel so comfortable and non judged.

Dr. Sharma has been my primary care doctor for over 34 years. Along the way she has helped my wife…read moreand my son. I've had some pretty nasty medical events happen during this time and she always pulled me through it. I haven't meet a doctor that comes close to her care and genuine interest in my health and welling being!

I have been a patient of Dr. Sharma for over 20 years she has always made me, my medical care and…read moreneeds a priority. She is an amazing doctor and an amazing person as well. She is knowledgeable, patient, and caring, she takes the time to listen to your concerns & question related to your care. The office staff is kind and helpful. I always feel comfortable & confident at every visit.