The Bella Ridge North apartments used to be great but not any more. I have lived there for over 10…read moreyears and the people in the office have become intolerable. I got a notice saying that my automatic rent payment was cancelled with no reason given. I called the office from 830 to 10 and nobody answered the phone. This has become common every time I have to contact them. Usually I have to go there in person to talk to someone. This time I could not do that and so I kept calling and leaving messages. Finally a woman picked up and basically told me that they had sent out email and sms about system changes that would require me to change the automatic payment. The mail never came and I asked her to resend it to me and she told me she would not talk to me because she had some other people there and had already sent the notice. She then rudely hung up on me! That is how they treat a resident who has lived there for over 10 years and has always paid rent on time. This is not the first time this has happened. Last year, they changed the system and again the automatic payment did not go through. Nobody bothered to call me or contact me in any way. I arrived home and found they had started eviction procedures. They fixed it but It was really a terrible experience. There is no way to contact them when you have a problem unless you go to the office in person. They don't answer voice messages nor do they reply to SMS or email. The service has gone from excellent to abysmal. I do not expect to be treated so rudely when I do finally talk to someone as just happened. The other issue is the maintenance. It used to be great. But lately they take longer and longer to send a technician. My latest experience was a few months ago when one day, black rusty water started coming out of the faucets. The water was so dirty I couldn't drink, wash or bathe with it. It took almost a week for them to send a maintenance man to fix it. They have one guy covering the complex and several others so when there is a problem they take forever to fix it. I do not recommend Bella Ridge North Apartments and will not be living there much longer.

This is part of a double set of apartments. Very nice and…read moreclean. Mtc is always on point and tech are helpful and respectful. The young lady who assisted me was Ms.Rogers. Very professional and helpful. This is my first apartment experience and so far it's been positive.

The staff is amazing and very helpful! The community is clean and the maintenance team is so…read morehelpful. The office team works very hard to keep everything moving. We have lived here 3 years and plan to stay.

Beautiful property and open for In Person tours Monday through Saturday!!! Worth the visit!…read moreApartment goals!!

One of my good friends lives at the Crescent Club Apartments, so I've had an opportunity to spend a…read moregood bit of time here (not to mention a few nights on the couch...) As far as these sort of apartment buildings go, it's pretty nice -- the hallways are large and carpeted, the garage is convenient if you're bringing in groceries in the pouring rain (and, well, I'm sure it's great to have parking in general), and the pool in the center of the complex is gorgeous and probably underutilized by the people who live there. (That seems to be the case with most apartment complex pools, in my experience.) Not sure how this development compares price-wise to similar buildings (American Can, Cotton Mill, and The Esplanade come to mind), but the apartments themselves are quite nice and well laid out for roommates. They're carpeted, have great kitchens, a tiny balcony, and the two bedroom/two bathroom unit that I've seen is definitely somewhere I'd live if not for all the old, funky, charming houses in New Orleans that have prevented me from ever bothering to look at an apartment/condo lifestyle. (I love hardwood floors, huge, heavy windows that are painted shut, porches, balconies and the random old fashioned things you'll find like the laundry closets, transoms, and terrifying gas heaters that actually work but look dangerous and have to be lit with a match.) The only reason I'm giving this place three stars instead of four is because of the location. I'm sorry, but I really don't think I'd want to live THAT close to OPP. Case in point: last time I was visiting my friends, we (gasp!) ran out of beer and so two of us set out in search of a convenience store for more drinks. There were plenty of options within walking distance, but the one to the right had a crowd of people kind of loitering outside it (this is midnight-ish, by the way), and neither of us really wanted to brave the crowd to get inside so we did a 180 and headed toward the gas station to the left. On our way, we passed a few people walking their dogs or whatever, and there was a guy speedwalking in our direction who actually freaked me out a little because he seemed really fidgety, anxious, just gave off a weird vibe. For the record, I've lived in some seriously questionable neighborhoods (at one house, on Louisiana Avenue Parkway, we couldn't even get pizza delivered; no one would do it b/c the street had such a bad reputation), and am not easily freaked out by people on the street. Generally, I find people to be pretty awesome, no matter what part of town you're in. The fact that this guy made me nervous was kind of a big deal, because this rarely, rarely happens. (I'm tempted to stop here and see if anyone notices, because I'm getting tired of writing this unnecessarily long review, but it's actually kind of a funny story.) [gives in to temptation] ....To Be Continued...

I've lived here for more than three years, since a few months after the building opened, and it's…read moregenerally a pretty nice place to live. Despite what you hear on the voicemail greeting, these apartments are in lower Mid-City near Tulane and Broad, not "in the heart of downtown New Orleans." (That's for you, students from out of town looking for a place close to Tulane or LSU med schools.) Some things that drew me to this building were the beautiful pool area and outside grounds, which are kept up pretty well. Most maintenance issues are resolved quickly, although the building is beginning to show some wear and tear, especially in common areas. The parking gates are rarely all in working order, which can be frustrating, but the free covered parking is a great amenity. On the other hand, management has been taking visible steps to keep the outside areas cleaner and better maintained, so that's a plus. I should also add that the ladies who work in the office are very friendly and will go to lengths to ensure that residents are happy here. The building employs a security guard on the premises, which has been helpful more than once thanks to inconsiderate neighbors I've had over time. Most of the people who live here are very friendly and polite, although there's a sizable population of students and families with little kids who are less concerned with keeping the peace and keeping hallways and elevators clean. It's also not openly advertised, but this building is mixed-income (it was built with funding from tax credits), which seems to upset commenters on other websites who are unhappy paying market rate for an apartment while a neighbor might pay a reduced rate. Personally, I don't really care, since an overwhelming majority of my neighbors and former neighbors have been friendly and respectful of common areas. The apartments themselves are nice and modern, although they fall short of the "luxury" category (mostly carpeted, basic counter tops, basic appliances). I have my own washer and dryer in my unit, as well as a walk-in closet, which is fantastic. Best of all, my electricity bill is very low (under $50/mo year-round) thanks to the construction of the building (can't say the same about the walls keeping sounds out, though!). If you're looking for an apartment that's a short commute to the CBD and is VERY pet-friendly, I'd recommend looking here. Although a 1-bedroom can be a little steep (over $1,000/mo), a 2-bedroom would be a deal for roommates. I believe the prices are comparable to similar places in Mid-City like American Can.

Nice place to live office and maintenance staff are very helpful ,grounds are kept up great…read moreneighbors

FANTASTIC place to live. I moved here and only planned on staying about a year or so, and just…read moremoved out after getting married and ended my almost-eight year stay at the Arts. Danielle and Kiana and their entire staff are awesome. Property is always clean, pool is great, and it's close enough to everything in Metairie (food, shopping, entertainment) but still quiet and out of the way of the hustle and bustle. Also only about a 10 minute drive to downtown New Orleans. My apt. was a one bedroom but VERY spacious, and included both a utility closet with a washer and dryer as well as a really large walk-in closet. The bedroom was the perfect size for a queen size bedroom set (a king would also fit!), and the bathroom was also more than big enough and also had a closet. I have no words to express how amazing the place is. If you are looking for an apartment in which to stay either temporarily or permanently, DO NOT make the mistake of just going with the "big name" apartment companies without stopping here.

Proceed with Caution -- Worst Rental Experience I've Ever Had…read more Out of many years of renting across different states and cities, this has truly been the worst nightmare of an experience. I do not recommend Clearcreek Water to anyone considering making this location home. From the beginning, there were constant red flags. The person now acting as "the head" of this property is cruel, dismissive, and unprofessional, often behaving as though she has a personal issue with tenants. Heal that, "ma'am".. Her demeanor made the environment feel hostile and unwelcoming--definitely not a good fit nor look for residential leadership. For context, I've lived at other 1st Lake communities and never had an issue until I came here. Complaints from myself and other tenants about loud music, suspicious visitors, dog feces, and even strangers knocking on doors were routinely ignored. Even more concerning, weed smoke in the buildings was never addressed, despite repeated complaints. Contrary to being told that "weed is in", there are definitely complexes that enforce NO SMOKING or one may face eviction --to add, for someone with asthma, I was forced to use a prescribed (Dec '24) ventilator nightly just to breathe--this alone should have warranted urgent attention, but it never did. At move-out, my family and movers discovered visible mold on the air vents, which I later found had already been reported in previous online reviews. It was disturbing to see that this issue has been repeatedly overlooked. To top it off, I confirmed my final rent payment amount in advance--both in person and via email well ahead of move out --yet I later found out there was a mysterious, unexplained charge added to my account. I was also contacted by clearcreek for a forwarding address which was written on the move out notice, that I HAVE A COPY OF .. you have my phone number but not my file? So, where did you retrieve the # from?! Stop it. This kind of shady, unethical behavior is unacceptable, and when I contacted corporate, they had no record of an issue or even a reason for why my forwarding address had been requested. How is that so? How couldn't corporate (the entity that the "head" stated NEEDED the forwarding address) locate a concern by my name or phone number? This is wild and low, wow. Y'all dropped the ball--anywho, I was advised by corporate to reach out to Cindy Hart, the Regional Vice President. If anyone else needs to do the same, the corporate number is +1 (504) 455-5059. She should be back in office on Monday 6/30! She's also on LinkedIn. Thankfully, I've since relocated to a much better complex, where the leasing agents are professional, kind, and genuinely invested in the upkeep of the property and us, as a community (they recently facilitated a pizza party for us, a pool party, and meet and greet, all in ONE month; next events are slated for next month ) well after the lease is signed. It's a night-and-day difference, and a reminder of how poorly managed Clearcreek Water really is. Please consider THIS your warning: save yourself the stress, health risk, and frustration. This property may carry the 1st Lake name and "appear" to be the one, but it doesn't reflect the standards they use abide by. & remember this, "person in charge", you will never win when you play dirty--shame on you. With that, I recommend none of the properties based on who they hire to serve the community! ***No need to say, "reach out", I did that. Oh, (prospective tenants) when you reference my review and others, there won't be any accountability or honesty, they'll tell you what you WANT to hear so that you can sign! I simply won't stand by knowing I paid my dues throughout my stay and allow them to behave in this despicable disgusting manner. All in all, in my new place, I'm finally at peace and can SLEEP throughout the night... ALSO, here I can accrue points that go towards rent! Definitely more bang for my pretty bucks and aligns with my lifestyle choices! Peace out!

Kenny is probably the most amazing caring and lovable managthat makes the apartment feel like home!…read moreeveryone is welcoming and it just feels like a family! Best place to live

Extremely unprofessional leasing office. I scheduled a tour, which they confirmed with me two times…read morethe day before. I show up the next morning in time for my tour and the leasing office is not even open. No leasing agent is there. I called multiple times, texted, and emailed. No response. Even asked a resident, who told me the office should be open. I waited 20 min and still no one came in that time to open the office or respond, so I left. They called me later that afternoon and implied I missed my appointment. I explained I showed up on time and waited. They said they must've missed me while they were walking around the property. This office is not responsible or professional.

The building is really nice. Some apartments are great and others just so-so it depends on when…read morethey were last updated. Units are kept up well as are the grounds. Cons: your neighbors, random homeless or drunk person who wonders in the bldg. Most of the time they just pass out in the foyer or business center but sometimes they'll bath in the hot tub. Brothers on the corner always has vagrants outside. Let's circle back to your neighbors. This place is dubbed by the locals as The Adult Dormatory for a good reason. It's full of college kids living on their parents good will and partying constantly. They are often drunk and stupid and very loud. Stumbling into your door, throwing parties, smoking pot or cigarettes or both which seeps into your apartment and your clothes. Management doesn't do much other than send these ppl constant warnings (or sometimes they don't even bother doing that). It's against the lease to smoke inside but nothing is ever done about it. You can not only smell your neighbors but hear them too as if you were in the room with them. Zero privacy. I can hear my neighbors entire phone conversations and if they person they are talking to is on the speaker, I can hear every word they say as well. I've lived my entire life in Apts and never came across one with no sound barrier BTW Apts. And living on the parade route gets old REAL quick. Place is too pricey for what you have to deal with. ​

I've lived here almost 10yrs and to be honest, overall, I was completely shocked at how this is…read moretruly a hidden gem in the middle of everything! Of course there's always pros and cons to living in the city, i.e. lack of parking, interstate noise, and things of that nature. However, for the most part, the property's staff does an amazing job keeping the grounds looking amazing, quickly replying to maintenance requests, and making you feel genuinely cared about. I also enjoy the fact that most neighbors are respectful of each other in regards to noise and doing their part to ensure the property stays looking good. Sincerely, K M H

My experience as a prospective resident was extremely uncomfortable and left me questioning the…read moreprofessionalism of the leasing office. During our interaction, the leasing agent repeatedly referred to me as "sista" and my boyfriend as "brotha." While those terms may have been intended casually, they felt inappropriate and uncomfortable in a professional leasing environment, especially given the overall tone of the interaction. The experience came across as condescending and included what I perceived as microaggressions. Rather than feeling welcomed as a prospective resident, I left feeling singled out and uncomfortable. The entire interaction was very strange and disappointing. I believe prospective residents should be treated with professionalism, respect, and consistency regardless of who they are. Based on my experience, I would encourage management to take a closer look at how prospective residents are being spoken to and treated.

Don't ever rent from this location the maintenance workers into your apartment when you were not…read morehome and steal items out of your apartment. Also the staff in the office are very rude and not helpful at all

Visited Boardwalk early this month for a friend, the property was quiet and the management team was…read morevery helpful and nice.