Nice place to live office and maintenance staff are very helpful ,grounds are kept up great…read moreneighbors

FANTASTIC place to live. I moved here and only planned on staying about a year or so, and just…read moremoved out after getting married and ended my almost-eight year stay at the Arts. Danielle and Kiana and their entire staff are awesome. Property is always clean, pool is great, and it's close enough to everything in Metairie (food, shopping, entertainment) but still quiet and out of the way of the hustle and bustle. Also only about a 10 minute drive to downtown New Orleans. My apt. was a one bedroom but VERY spacious, and included both a utility closet with a washer and dryer as well as a really large walk-in closet. The bedroom was the perfect size for a queen size bedroom set (a king would also fit!), and the bathroom was also more than big enough and also had a closet. I have no words to express how amazing the place is. If you are looking for an apartment in which to stay either temporarily or permanently, DO NOT make the mistake of just going with the "big name" apartment companies without stopping here.

Ugh ok here we go. I'll try to keep this as factual as possible. Now I will acknowledge that part…read moreof my frustration is a desire for bigger space, but, I got here Feb 2020 and the rent has gone up $35 and I have a 1 bd 700sqft. Not bad but I am squished. The kitchen is too small to function. The dishwasher touches the opp cabinet and so does the fridge door. My dry foods are competing for space with pots and pans. I have bought 2 additional things to free up cabinet space but it just won't do. That one cabinet in the bathroom is just not enough. That's an issue because even on a 2 bedroom, these features won't change. I can't imagine another persons things. Much less paying more money over $1000 for just an extra room. I considered it. Odd closet setup with no light. My dishwasher leaves more ick on my dishes than when I put them in. The pool is not cleaned enough or correctly, my s/o got a nasty ear infection right after swimming recently (it's august). Maybe the rain throws it off idk but he was not ok and I was about to take him to the ER. The tennis court, that your key fob doesn't open requires one key that you have to go get from front office,is torn up to a point it could cause injury. I have had several issues with my dryer and AC in the summer. With the dryer I had to ask for a laundry card the second time it broke, it wasn't offered at all. I just hate the amount of maintenance that was needed in just 2 yrs and I'm only here half of the time. Maintenance people are nice and polite they always speak. The walls are thin in all directions. I deeply apologize to my elderly neighbors for what you may or may not have heard . I digress. The price and location is great but only for a starter apt. Not for an adult millennial desperately needing a house & upgrades. I would love for this property to keep up amenities so my money isn't going to waste.

Avoid, shady business practices. Was told when I moved in if I stayed half my lease I could get out…read morewith a penalty. Was told I had to give a 30 day notice. While living here for two years I guess they changed both of those things without informing and burnt me on both a two separate times. Walls are paper thin. Cheap price, you gets cheap place with unprofessional staff and nickel and dime business practices.

The Bella Ridge North apartments used to be great but not any more. I have lived there for over 10…read moreyears and the people in the office have become intolerable. I got a notice saying that my automatic rent payment was cancelled with no reason given. I called the office from 830 to 10 and nobody answered the phone. This has become common every time I have to contact them. Usually I have to go there in person to talk to someone. This time I could not do that and so I kept calling and leaving messages. Finally a woman picked up and basically told me that they had sent out email and sms about system changes that would require me to change the automatic payment. The mail never came and I asked her to resend it to me and she told me she would not talk to me because she had some other people there and had already sent the notice. She then rudely hung up on me! That is how they treat a resident who has lived there for over 10 years and has always paid rent on time. This is not the first time this has happened. Last year, they changed the system and again the automatic payment did not go through. Nobody bothered to call me or contact me in any way. I arrived home and found they had started eviction procedures. They fixed it but It was really a terrible experience. There is no way to contact them when you have a problem unless you go to the office in person. They don't answer voice messages nor do they reply to SMS or email. The service has gone from excellent to abysmal. I do not expect to be treated so rudely when I do finally talk to someone as just happened. The other issue is the maintenance. It used to be great. But lately they take longer and longer to send a technician. My latest experience was a few months ago when one day, black rusty water started coming out of the faucets. The water was so dirty I couldn't drink, wash or bathe with it. It took almost a week for them to send a maintenance man to fix it. They have one guy covering the complex and several others so when there is a problem they take forever to fix it. I do not recommend Bella Ridge North Apartments and will not be living there much longer.

This is part of a double set of apartments. Very nice and…read moreclean. Mtc is always on point and tech are helpful and respectful. The young lady who assisted me was Ms.Rogers. Very professional and helpful. This is my first apartment experience and so far it's been positive.

Living here we have been treated with great assistance as they care deeply about the needs of their…read moretenant. front Office assistant always helps to the best of her abilities as quick as possible. I would highly recommend these apartments to other residents in different areas

staff is always helpful at getting any request taken care of in a timely manner. happy to renew my…read morelease again!

When I was looking for an apartment, I wanted a place close enough to New Orleans's Central…read moreBusiness District (CBD) because that's where I work but far enough from the crime and drama of New Orleans. Citrus Creek Apartment West came up among many. I chose this apartment complex because of word of mouth reviews. I work for one of the biggest companies in the world and it turns out many of my colleagues have stayed here at one time or the other and they all gave Citrus Creek West five stars. I went with their recommendation and I have never regretted it. I have renewed my lease four times now because they just keep getting better. Let me list some specific things I love about this amazing place: 1. Proximity to New Orleans - French Quarters, CBD, City Park, Audobon Zoo etc are between 15 - 20 minutes away. Even on bad traffic days, which are rare, it's never taken me more than 30 minutes to get back from the CBD. 2. Walkability. You can survive without a car! There are restaurants, coffee shops, and many other stores within walking distance. The Post Office is within walking distance as well. I've not tried to walk it before but even Walmart isn't too far. It's walkable if you have the time. 3. Fitness. There is a 24-hr fitness center within the complex. Again, you don't have to drive to the gym. You can just walk there and it's open round the clock! The fitness center has the basics. Unless you are an Olympic athlete or an NFL player, the fitness center is OK. There's also a 1.6 mile walking trail that wraps around the apartment complex. I am lazy but seeing people on the walking trail motivates me to do a few laps a couple of times a week. I attribute my being in shape - I'm handsome and athletic - to staying here because the place kinda forces you to be physically active. Oh, the aesthetics of the lawn and general surrounding too has its own salubrious effects. (NOTE: "Fitness" alone should make you try out this place. Your health will receive a boost.) 4. Management. I have talked about the hardware - proximity to work, walkability, fitness center, beautiful lawns and buildings. Let me end my review by talking about the software - the management process that brings all these together. The manager, Tiffany, is great. Tiffany is the best of an impressive cast of managers I have seen come and go in the few years I have spent here. She and her two wonderful office staff are responsive, caring and the best housing professionals I have ever met. I recommend Citrus Creek West apartments without reservation.

Maintenance takes forever if ever. Put in a pest control service and to reseal the weatherstripping…read moreon the front door awhile ago. Still have never come out. So I appreciate all the lizards that quite literally slide through the front door. The wasps that I find INSIDE everyday and I don't know how they get in. I think it's through the ac vents so if you like wasps in your apartment then this is the place for you. I also have to spray them and run every time I go outside because every door on every level has a nest on it :). The AC units sucks, your apartment will not stay cool, pack a couple fans and superb blackout curtains. Last but not least the dumpsters, it sucks that the community can't seem to put their trash inside of the dump. Also the dump by the entrance gives any and every body the opportunity to dump their stuff in it. It would probably be less messy if it were behind the gated community. The only perk is that it has been a quiet complex so far. I can't wait until I never have to deal with this again. I can't deal with the lizards, wasps inside of the unit and lack of urgency when it comes to maintenance requests.

If you're looking for a company that truly values and supports its employees, this is not the place…read morefor you. I began working here as an Assistant Manager, coming in with a strong background in real estate and a proven track record of success. Unfortunately, from my very first day, the experience was disappointing. I was essentially thrown into the role without proper training, and it quickly became clear that some team members were not interested in setting me up for success. My manager, Dwanda Jones, chose to gossip about other employees -- including her own RVP, Brittney -- instead of focusing on training or team development. This created a toxic and unprofessional environment from the start. Despite that, I remained passionate about my work and took initiative, often being the only one on-site ensuring operations ran smoothly. When I brought issues and updates to my manager's attention, she did nothing to address them. Later, when her RVP visited and called her out for poor performance, she shifted the blame onto me, even though I had consistently tried to communicate and ask for guidance. I requested additional help learning their new system multiple times, but instead of support, I was told not to seek assistance elsewhere -- and the promised help never came. Overall, this has been the most unprofessional and disappointing company I have ever worked for.

Great apartments, I've been living in Windmill Creek South for 3 years. Ms.D"s the best property…read moremanager that has been over the complex since I've been living here.