These guys are great. Helpful. Friendly. And you can order online and pick up here which is super helpful because they sometimes don't have what I want in stock. They'll also accept your online returns if you bought from their website. read more

Josephs' Hardware & Home Center - Joseph's Hardware storefront - Hardware Stores Near Me - Fort Collins, Colorado

Very good selections and reasonable prices for a small hardware. Excellent customer services. Much better than other large chain hardware stores like Ace. read more

Stopped in to get a key made, but the experience was frustrating and highly discriminatory. First, I was told they couldn't duplicate my key. Then, they claimed I needed authorization. I provided proof of employment and proof that I'm the manager, yet they still refused, demanding a letter. On top of that, they questioned what I was going to use the key for, as if I were a criminal. Frustrated, I went to a proper locksmith--no authorization required, no unnecessary questioning, and the key was made without hassle. Won't be returning here. read more

I was working on a plumbing issue, where I had water backflowing through the drain vent under my kitchen sink. I had already tried a 25ft drain auger tool, with very limited success. I discussed the issue with the staff there, and they suggested a different approach, using the "Insta-Flo" product to clear the drain. It worked perfect, ZERO gurgling from vent (which indicates a partial obstruction). Thank you Matt, Kate and staff - you saved me from going down the wrong path to fix. read more

Cute little local hardware store with quite a bit of selection! The staff is always friendly and helpful. The store is clean and generally well stocked. I am not really a hardware type of girl but i have been in on a few occasions and every experience has been a positive one. It has been easy to find help and get directed to what I am looking for. It is not so big that it feels absolutely overwhelming like the big box stores. It is also nice that its on the west side of town verses the other side of town. Have tried to send people their way whenever I can. read more

Great local hardware store with the family feel. Convenient, friendly, and a great value.

I love this store. It is conveniently located on Drake Street near Safeway. The people here are so friendly and knowledgeable. It is refreshing to actually get as ice on how to handle a home problem and be able to buy what you want without having to over buy huge packages of items when you may only need two. They have a points program to get some freebies later on and their selection is very good. The owners are locally minded to the point they held a blood drive for Fort Collins just a few weeks ago. Shop local whenever you can. Large box stores are fine but the local stores put a roof over the heads of neighbors and friends. Try this place out instead ofLowe's or Home Depot. You'll be glad you did. read more

They are the perfect neighborhood hardware shop. The employees are always helpful and insightful Just recently I brought a picture of piping sticking out of my front yard and one of the gentlemen helped me figure out what it was and told me what to do! read more

Helpful, knowledgeable staff. Answered all my questions and had everything I needed for my project.

Great selection and the people are even better. This is my n'hood store, so I go often. Once I brought a part of a trailer hitch in that wasn't working and was no longer being made. The staff happily took me into their backroom workshop and improvised a custom repair - at no charge. read more

These guys rock. Special thanks to Matt for really helping me out on a project. All the staff I've ever dealt with are friendly and know that they're talking about. I found out today that this is their one and only location. Folks, do all the hardware store shopping you can here and support this small business. Don't support the big box stores if you can avoid it. The kind of customer service I receive here doesn't exist at those places. Maybe once upon a time but certainly not anymore. read more

The staff were friendly and helpful, and they had just what I needed for a minor plumbing repair.

I went here to get a few supplies to fix up our house, and didn't want to drive all the way across town. Yep, selection isn't as great as the big boys, but it's close. Plus, it had everything I was looking for, which ranged from plumbing to cleaning to furnace filters. It'll make me hold off driving out to the larger stores. Also, I was greeted both times I came in, so that seems to have gotten better. read more

I walked through the door and towards the back at a brisk pace, and was still greeted and offered help immediately, in a friendly and unobtrusive way. The man was older and knew exactly where to point me. A little later I came back to the counter to ask about something, and a younger girl was very helpful as well. They didn't have exactly what I was looking for, but she asked listened to what I needed it for, and tried to come up with a few other solutions. In short, excellent service. They also had a pretty good range of products, each with a decent selection. Prices were a little higher than you'd pay at Home Depot, etc... but that's just part of the decision to go local. I'd definitely come back. read more

This store has the absolute best staff .They are extremely friendly,helpful ,and knowledgable I have only been in a few times but they have always gone above and beyond to help me... Thank you for making going to the hardware store such a pleasant experience... Keep up the good work!!! read more

I've been to Josephs hardware 2× both times I've received zero help in finding what I needed. When I did buy something the cashier couldn't even say thank you. Will I be back NO I suggest the help there go to Ace Hardware to learn customer service skills at least at Ace they are o friendly and offer help . read more

A nice local hardware store that is well stocked and convenient. We end up heading here for small home projects when we don't want to trek across town. Always friendly and helpful, we've been renting tools from them recently and had a great experience and the tools are high quality and taken care of well. read more

The quarrelsome, rheumatic, cranky gentleman at the paint counter finally compelled me to write a review. He completely ignored a young woman who was quietly waiting--I think it was difficult for him to turn around and he simply didn't feel inclined to acknowledge her or make eye contact. When she tried to get his attention, he snarled at her then started a long-winded conversation with another patron about fertilizer. When the woman got tired of being ignored and left the store, the paint counter gentleman complained loudly about her, that he was too busy to multi-task and couldn't she see that he was busy??. Not only rude, and discourteous customer service, but completely unprofessional. I'd always had erratic customer service at this store but frequently visited because it was closer to my house than Ace Hardware. The slow service at the paint counter and the unprofessional, downright disagreeable unhappy gentleman working there, has finally convinced me to stop going to this store. Most of the staff at the store have excellent customer service skills but the store should make a concerted effort to raise the standards across all their staff. read more

There are a few things I like about Joseph's: 1. They are the only hardware store on the west side of Fort Collins. Since most home/improvement projects mean about 50 (return) trips to the hardware store, this helps if you live on the west side of town. Also, there are lots of other stores in the same complex, so it makes it convenient for running several errands at once. 2. Not only is it locally owned, which should be important to all of us, but it is smaller and more family oriented. It has just about everything you could want, but you won't get lost in a massive warehouse with endless options. Also, I appreciate that there are always helpful workers around. I feel like all of this makes it an easy place to shop, especially for those of us who aren't as "handy" as others. 3. I like their loyalty program and customer service (online). It is all easy to work with. read more

Solid well stocked hardware store. Nice to have this place in west FOCO. Don't expect Home Depot options but plenty of stuff for the smaller home project... read more

Back in January of 2012 I wrote a review of Joseph's that was noncommittal and leery in tone. They were fairly new then and rough around the edges, and, as I suspected, probably still settling in. Flash forward to 2015. My wife and I have patronized Joseph's regularly in the last few years, as their biggest advantage, being just blocks from our house, is highly convenient. We're probably there every week or two, usually with our two kiddos in tow. I'm happy to report that my initial impressions of Joseph's Hardware were wrong, and they have indeed become our first 'go-to' for everything hardware related. I've been pleasantly surprised again and again by the comprehensive variety of items in stock. More often than not I've found things there to fix my Jeep, not my house. They have really upped their game in customer service, and we get greeted several times when we walk in, and asked repeatedly if we need help. This is awesome. I really can't understate how valuable a good hardware store nearby can be, and Joseph's has been great. I hope they are around for a long time. Anyway, I wanted to update my review for timeliness and to reflect a more favorable impression. These guys have earned it. read more

My first visit there, the staff were friendly, and I was offered assistance within seconds of walking in the door. I expressed my gratitude for having them as my neighborhood hardware store, at check out, and was assured that they are striving to be just that, and feedback always welcome. I would pay the extra expense to keep them in their convenient location. Thanks to the staff, who appeared appreciative that I was a customer that day, and willing to ensure I continued to be their customer. read more

This is a great Mom and Pop hardware store, people are always friendly and able to help me with my little around the house projects. They're not always the fastest of stores, but the service is worth the weight. read more

Best hardware store in town. You can get service anytime, and they know what they are talking about. They only carry good products not crap and everyone that works their is very friendly, plus their dog friendly and have treats at the counter for your dog. Local, small, no traffic and the customer service is 10 fold better than Home Depot or Lowes. I refuse to shop anywhere else for hardware I've been shopping there for 5 years and will continue to do so. Even if they have to order my part in I'd rather wait than drive to a competitor. read more

I've been going to Joseph's for years and highly recommend them. I won't go anywhere else unless they don't happen to carry what I need. The store is such a welcome relief from the service and atmosphere at giant box stores. Joseph's is a modernized, well stocked, updated version of the hardware stores we used to go to when I was growing up where you always got friendly, personalized service from people you knew and who knew you. I repair and refinish antique furniture and they always give me excellent advice and help with the difficult and sometimes highly unusual problems I take them. The service and the expertise of the sales staff is outstanding! I always get immediate, friendly service from people with extensive experience and wide ranging expertise. read more

OK prices went there for the first time because it was the closest hardware store to our house but not sure if I go back because of the very unfriendly employees owners whomever they were not very helpful read more

Always get great helpful service here. Great to see local owned neighborhood stores thriving vs. big box corporate greed.

I was getting materials for setting a stage for a concert. The folks at Joseph's couldn't have been more patient or helpful. They gave advice on measurement, materials and cut pipes for me. All in all, excellent service. read more