I have had a policy with Brent for many years now and I have always had a pleasant experience with…read morehim. He returns calls and emails promptly and has never been anything but professional. He has gone out of way to assist us on numerous occasions, which is much appreciated. Disregard the other review, sounds like a misinterpretation to me. I would recommend Brent to anyone needing a friendly, professional insurance agent.

Brent Petersen is one of the most unprofessional business owners I have encountered in a very long…read moretime, dare I say EVER. I'm a small business owner myself and my service is customized on customers hiring me for my services to survive. I always hesitate leaving a negative review, but felt this was justified. I called State Farms 1-800 # State Farm to make a complaint against Mr. Petersen but they wanted my home address - I wasn't about to give this as Brent Petersen would have access to this information and who knows what he would do if he got this information after me making a complaint. When I initially called for a quote to the 1-800 # (I was getting quotes for car/home insurance) I was call forwarded to his office as it's in same zip code. When Brent Petersen answered I mentioned right off that I won't provide my DL# until I was firming signing up - I said I had high 700's for my credit report and excellent driving history without any tickets, accidents dui's. I said I was just calling around for a quote and that I was calling around for quotes. He flew into a verbal rage. Calling me cagey and annoying and that he was tired of annoying people like me calling him. Asking me why I was calling him. Asking me how I got his number. Asking me why I called him and was bothering him....on and on etc etc. I have to say I was totally floored. I said I wasn't cagey and I didn't want to provide some information like my drivers license or social security # just yet. That I realized it wouldn't be an exact quote until I had given this information, but that hardly calls for him going on a rant and verbally going off on me, calling me names and calling me cagey. I finally hung up on him. Who knows, maybe he was having a bad day, but even on my worst day with a client I would never attack a potential client like this.

As happens when it comes time for a notary to renew their 4-year commission, I receive offers by…read morepostal mail for the rubber stamps (seal), insurance, bond, etc., that a notary also needs. After years using The Big Notary Company, I decided to try something new because I notarize many deeds where there's not much space for a notary seal, so I look for the smallest possible notary seal. This company had one that seemed to better fit the bill. Everything went pretty much smoothly, until I received the rubber seal. This is one item that **must** be perfect. Otherwise documents are rejected by their recipients, time and money are wasted, and people are very unhappy -- usually with me. This seal could not make a consistent, 100% readable imprint. I called and was told to do this or do that with the seal to make it print correctly. Sorry. That's not how it works. This company is a vendor that the California government trusts to make products representing it. They need to be perfect before they get to the end user. After that flippant, couldn't-care-less response from my first point of contact, I called back and asked to talk to her supervisor. Got another song and dance. Because official documents need to be transferred in order to get this rubber stamp and it's generally a process that involves a fair amount of time (during which I can't do my job) and effort, I was offered a different seal at a tiny discount. This one is barely acceptable as well. Every time I apply this seal, I'm reminded of this company, their sub-standard product, and how un-professionally they handled the matter.

I ordered a Notary stamp from Valley-Sierra. It came with their branding all over the stamp. I am…read morenot interested in marketing their business when notarizing documents. I am returning it for a refund.

Fast and effective quote for my business insurance. Got me the coverage I needed. Highest…read morerecommendation.

We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom…read moreRanch, and the experience was phenomenal. Steve's speed is truly remarkable...he turned around quotes and addressed our questions incredibly fast. What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other 'embedded' builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.

Carlson did a great job. I told them what I was looking for. They shopped around and got me what I…read moreneeded. They were very responsive, knowledge, and polite. I'm liking their service so far.

She is the best agent ever always a fun story she will answer your calls even if she is off work…read moreshe cares about me like I'm family never had a problem I have been a client for over 40 years and it's always been very good

Sandy is always there when you need something. I had a toilet overflow and her office was closed. I…read moresent her an email and she called me back that day. She gave me all the information I need with a human touch and always a fun story. I have been with Sandy for over 30 years can't think of changing agents.

I have received multiple quotes and very poor response when I email or call. I had a good…read moreexperience with this firm in Auburn but now that they moved to Fair Oaks, I have had nothing but poor service.

We have been using Farmers Insurance and working with Bob Neilson and his staff for 30 years…read more They have always provided excellent service.

Best accountant ever! Went to H&R Block ... ‍ I did my own…read moretaxes before Mo, and H&R Block was more than pathetic! I can do my own taxes way better than they possibly could.

Our taxes were prepared by Moe and we had no issues, they were done at his place of business and we…read morewere very pleased with the outcome, will return again to have our taxes prepared.

I have been a client of Mr. Hayes for over 5 years. He handles all our business insurance and…read morepersonal insurance. Every year Mr. Hayes has brought better rates and coverage to us. He is very knowledgeable whenever questions arise. I highly recommend Terry Hayes Insurance Agency for all your insurance needs.

Terry helped me find general liability and commercial auto insurance that best suited my business…read moreneeds. He was very patient and very responsive as well. Overall I was very pleased with the service, insurance, and pricing!