Known Mel for well over 20 years. Before he passed in 2008, my father was friends with him, and the…read morebody shop he worked at even sponsored his racecar. At my recommendation, many of my law enforcement friends and family used him over the years. So naturally when my son recently had an issue with his truck, a 2004 Silverado, we took it to Mel.... And to our absolute shock we got screwed. Badly. The cost was outrageous and it took forever to what amounted to simply replacing a flywheel. Got it back and subsequently learned that many of my friends and family and their business and families also had recent bad experiences with Mel. Guess he really went down hill. However, a few days after we got the truck back we discovered a leak in the transmission that we didn't have before. We didn't have a leak. To avoid Mel, we decided to first look into it ourselves and with a simple visual observation it was clear that when the flywheel was installed the front seal must have been damaged. Reluctantly we took it back to Mel. Feeling like I disappointed my son by recommending Mel to begin with, I hoped that Mel would be responsible and reasonable as the leak was obviously a result of his work. A front seal is nothing and should have been done when he had it apart. Poor workmanship. Transmission work 101. We left the truck for him to inspect the leak. He had the truck for another three weeks. We waited and got the call and instead of just replacing the $15 seal and accepting that he should have caught that, or even just working with us a little , he said it would be over 4800 to rebuild. A rebuild? It doesn't need that, just a front seal, Mel. I explained that the leak was a result of their initial work and their reply wasn't to deny that fact, but rather to say that the truck was driven 1000 miles since their repair. Obscene. Absolutely obscene. I have since learned of many other ppl who were once friendly with Mel and relied on his work also got screwed. I have the names, Mel. Try me. Mel, you were once a good guy, reputable and honest. You are now nothing more than a crook. DO NOT USE ACADEMY TRANSMISSIONS. Almost 30 years of local law enforcement and I have only seen this type of disgusting behavior from the lowest of the low. Mel and Academy Transmission is absolutely the lowest of the low. You should be ashamed of yourselves.

These guys are the best! Totally trust their experience and knowledge regarding transmission issues.read more

You're honestly stupid if you don't let Hernan work on your car. Hernan is the type of mechanic…read morethat actually takes pride in his work and treats every build like it's his own personal project. He doesn't cut corners, and he doesn't just throw parts on. He takes the time to diagnose the real issue and make sure everything is done correctly. People who choose somebody else usually end up coming back to him anyway, wishing they had gone to Hernan from the start.

Gabriella, the owner, was very professional and knowledgeable. She was very helpful and kept me…read morecalm after my car was totaled. I would definitely recommend this business.

I have to say the staff and the work done on my car was awesome they did a super great job I highly…read morerecommend them and I would like to thank them for a job well done

Horrible thieves! I always bring my cars here for service etc. I tried to start my car battery was…read morelow called and asked if I could pay for a jump start I don't need a tow. They tried to charge me 95$ plus tax! To a repeat customer! They will never get another penny from me! Not to mention I live 2 min away from there shop!

Right from the get go, Mario came out of the gate with compassion for our well being first and then…read morethe vehicle. He walked us through what were our responsibilities are and protected us from any angles that the party at fault might have gotten over on us. Our inexperience was no threat to our having the right thing done when Mario is in your corner. Integrity and unwavering professionalism is the best way I can explain our experience with Steve's 9W Collision. Keith Lipsey

Mario is a one in a million kind of guy. His team is amazing and knows what they are doing…read more In July my vehicle was pretty banged up and a good friend recommended him. From day one when I met him in person he assured me that everything will be ok. and that I only need to trust him and within a certain time frame my vehicle will be and look and brand new again. I took his word and what do you know he came through. Everything he said was spot on. I got my vehicle back within the time specified and it looked as brand new again. if you are ever in a similar situation Steve's collision is your one stop. These guys will stand behind their word on everything.

We have been customers for a long time! Honest, thorough and detailed. They have worked on all of…read moreour cars, Japanese and American, with the same approach. Highly recommend!

I took my VW in for a power steering leak. They charged me $586 to fix it , yet after a week I…read morerealized my car wasn't fixed. I took it back in and they said it was going to cost me ANOTHER $1900 to fix the leak The mechanic said he never had seen a leak like this before. .Say what? What about the first time.? Aren't there UV dye kits to spot leaks.? Isn't this your job? If a mechanic doesn't know what they are doing then I think they should send you elsewhere , not keeping charging you until they figure out the problem! At least they should of reimburse me the $586 for work that In actuality I didn't need. At The Village Shop it's strictly amateur hour (and expensive hours at that!) * Michaels response to my review is sorely lacking. He or none of his team told me the extent of my power steering leak when I initially took my car in. I paid $586 and they happily sent me on on way with only fixing what they "thought" was wrong. At first, the secretary at the Drop Shop told me they couldn't find a leak. This kinda goes contrary to Michaels statement about l"eaks everywhere". If there were , how come nothing was said in the first place? Somebody is not on the same page .It seems suspicious at best and totally unprofessional at its worse.

I found myself stuck in the mud and had not had any luck finding someone to tow me out, even with…read moreAAA. Enter Will from Rockbottom. He was sent to me by AAA just as I was ready to give up for the night and did not even flinch when I explained my situation. In fact, he told me that his name was Will and where there's a Will, there's a way. After about an hour, he had freed my car and I was back on the road again. Fast forward a couple of weeks and I called them to follow up to request a receipt. The person who answered the phone was very helpful and courteous. If you ever find yourself in need of a tow near Warwick, definitely give this place a call!

They I'll be out in a jam when I run out of gas and then every kind I recommend 55 stars definitely…read moreuse them.

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

Very helpful dealing with insurance companies Nice people…read moreJesse was great knows her stuff. Would recommend highly

My 2013 Nissan Rogue's driver's side door would not open from the outside after I left work. I had…read moreto climb through the passenger's side. I was concerned that the dealer would charge me an arm and a leg to fix it. My husband suggested I go to Bob Gaydos Auto Body. He was thei regular customer. I have to say, what a great shop! The family-owned business is full of hospitality and professionalism. They were able to fix my car in a couple of hours. They were very busy, but the mechanic took the time to show me why he thought someone had tried to break into my car and that was why the inside mechanics of the door were messed up. They didn't charge me much at all. Of course I tipped the mechanic generously. I would highly recommend this business to anyone needing body work on their car. K.D. from Kerhonkson