Staff here is super chill. Got my skis mounted and they got it done about 3 days early. Staff seems…read moresuper knowledgeable about gear and can help anyone find their optimal setup. Ski mounting and tuning here is cheaper than most places. Shoutout to the guy that played lacrosse at mtn ridge, he was helpful.

Terrible work done. Rushed job on skis, edges and wax job were very poorly done and noticeable…read morerushed. They were friendly though, but did not take the time to do their job properly. Go somewhere else if needing and tune up on skis/ board.

We booked the private snowmobile tour for 4 people. It was awesome. The land they use in the…read morenational park is really neat; the views are amazing. The equipment is all well maintained and fantastic. Our guide Chad was super cool; he showed us the basics and turned us loose. It was more fun than I imagined. Jhannel was super helpful and responsive throughout the entire booking process and getting us outfitted with gear.

Great outfit Great people Great machines Awesome service. They found snow this winter n Utah when…read moreno one else could! Hell Yeah you guys rocked it thank you

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

From out of town, needed a pair of gloves and hat. They were both on sale. Employee could not have…read morebeen nicer. Recommended a few hikes for myself and my dog. The hike he recommended, and said he took a bunch of times with his dogs. Was perfect. Thank you for the recommendation.

Darren was super kind and helpful when I went in to purchase parts for a skateboard. I don't have…read moreany technical knowledge and he gave me good recommendations without condescending to me or upselling. Got just what I needed and a great deal!

I had an exceptional experience at REI while shopping for hiking boots. I've been a member for many…read moreyears and of shop for boots in many stores. The salesperson, Aimee, after understanding what kind of hiking we were planning to do proceeded to measure not just the length and width of the feet but also the arches sitting and standing revealing a small pronation in one foot. She then suggested an insert to Provide support and resulted in complete relief from the rubbing and pinching experienced when trying on various boots.Aimee then proceeded to recommend a boots explaining the different design details between the companies. It was an awesome experience by an exceptionally knowledgeable employee who was truly interested in getting you the right fitting shoe.

I came here for vegan hiking shoes. All of the Rei brand are vegan, according to the staff. Luca…read morehelped us out, and I bought a great pair. I also bought the lifetime membership for $30...and received a $30 gift card. They were out of what my son needed, so we'll hit up the other location in the valley. Super friendly staff. I spoke with several. Informative, and educated in their jobs/knowledge of equipment. Spendy...but that is the price of outdoor equipment, sad to say. We'll be back.

Just Ordered my first LED Electric Longboard and I'm absolutely in love with it. I love it so much…read moreI had to get a second one just so others can ride with me and experience how much fun it is too. Super kind and personable customer service. A+++++++

I really wanted to love them. All the great reviews! What a sham…read more But, I'd now recommended you find another company. Russ, the owner I believe, is dishonest you will never see your custom order product. I ordered a wave longboard a month ago which has not even been made yet, I think. The time I reached out, he said he was waiting for the artist to send them back. (He takes forever to reply and his communication is short and incomplete. ) costumer services sucks in this regard. I reached out to the artist directly and found out that they hadn't received any new blank decks or return labels from Russ to send to me, and didn't appreciate their business being represented that way by Russ. The artist offered to send me one of their own decks, however, it wouldn't have trucks or wheels. I don't think the artist is lying as they've been responsive and showed me their communications. I think he is slandering the artists business this way- which I believe is illegal too... I don't mind the time it takes for a custom project to be made, I get it's a lot more than just send a mass produced product. That's fine. Even though, the website claimed ten days.. What I do mind is the lack of communication, transparency, and how he blamed his negligence on someone else-the artist. They did not attempt to right their wrongs. And,have yet to receive a refund from them. I will probably have to go through the annoyance or disputing this with my bank. Buyer beware.

Jayden was simply AWESOME (8/10/26) when he searched his "ON HAND STOCK/INVENTORY" for a critical…read more$5 Yakima Load Stop bolt NEEDED to secure my Yakima EXO "Top Shelf" rack while on a 1600 mile round trip road trip. "Online Shopping" is great when you "sit at home", but if you are out "Adventuring", AMAZON is USELESS & competent sales people like Jayden are ESSENTIAL! Rack n' Road "had me covered"!!!! Thanks Bros.!!!!!

They fit my used racks w new brackets, installed within a few minutes and added a key. They were…read morefast, efficient and friendly. I'd highly recommend!

We bought two Aventon ebikes from Emachinez - Gear Vault about a year ago and just brought them in…read morefor service. Darin took care of us and honestly, it was the best customer service experience we've had in a long time. He walked us through how to clean and wax our chains ourselves, explained everything clearly, and was so friendly and knowledgeable the whole time. We trusted his recommendations enough to pick up new handlebars and a stem while we were there. We've never felt more seen and appreciated as customers. This shop (South Town Mall, Sandy) has earned our loyalty -- we won't buy ebikes anywhere else.

we worked with Meleik, we were not sold on a E-bike let…read morealone a brand, and in less then an hour we came home with 2. he is knowledgeable in the product itself, but was able to answer our 100 questions! even asking a few over and over! he even took the time to close shop and let us take them on a cruise before we decided. myself am suffering from multiple surgeries in a very short time and still in a lot of chronic pain, so I was very unsure if I could even ride, we took our first bike ride today and let me say the Aventon abound , the ease of the assist was perfect I was able to pedal to get some exercise but was able to keep riding with out over doing it. They may have been a little pricey but just our first short ride today and the first time being able to enjoy an activity that I loved before I got hurt and haven't been able to since was priceless. worth every penny! Thank you so much Meleik and (I'm sorry for not knowing the other awesome guys name) for everything Even all the way down to helping us load and unload a few times to get everything to fit! I've already referred a few people so with it

I had an unusually negative experience at this business several years ago but thought I would give…read moreit another try and see if my experience would be different. I am pleased to say that the experience was truly incredible and I would give more than 5 stars if possible. I bought a used bike last week for my son through the classifieds. He was so anxious to ride it but it needed some work. I called Hangar 15 in the morning and they confirmed they had the shoes we needed in stock. I didn't call any other stores since I felt I needed to give them an opportunity to win back my patronage and to try a fresh start. They also committed to installing pedals immediately if we purchased them at the store and confirmed the correct version of speedplays were in stock over the phone. This was a big deal since it normally would have taken several days. We drove down less than an hour later and they treated my teenage son who is very new to cycling like royalty. Pedals installed, shoes fitted... they even put new handlebar tape on the bike and put it on a trainer so he could learn to clip in and clip out of the new pedals. The store was busy but they gave us the personal touch and professional treatment. We rode 40 miles the next day from the Murdoch trail up to Bridal Veil falls in Provo canyon and back. I was very very impressed. The store staff was active, professional, and paid attention to detail. I will go to them first if I need bike stuff... we have five kids and a garage full of bikes. I'm glad I went back.

Took my specialized epic in for a tune. Paid for their premium tune on a Thursday and was told it…read morewould be done between Sunday and Monday which I was totally fine with. Received a call Saturday that it was finished. I picked it up and took it home. However when taking a closer look when I got home the entire bike including the drivetrain was still quite dirty. It was not terribly dirty when dropped off but it looked no different as if it hadn't even been wiped down. The drivetrain was also not adjusted. It was having similar issues I was having before the tune (not setting properly on the largest cog and not shifting smoothly). It appeared as if this was not addressed at all. The wheels were also clearly not trued. I took the bike back in as I was concerned that if these didn't get done, other things might not have been finished as well. The technician checked the bike back in for me and mentioned that the drivetrain was clearly not adjusted properly nor were the tires tried as he immediately went to work on them. A technician called me in two days to let me know the bike was done. I picked it up with a note that stated no other issues were found. I am still not convinced that half the work I paid for in their nicest tune was actually done. Even if "no other issues were found" was the work I paid for that isn't as easily inspected or an obvious "issue" actually done? I am unfortunately led to believe that they check a few boxes and turn bikes out the door as quickly as they can. The staff is very kind, but sadly I don't think I will be returning or recommending them in the future.