Did good work, contracted to another company but everyone involved was great…read more I had to clean up after them at the end though.

I had the start of a sewer backup into my basement and called Able Rooter on a Sunday afternoon…read more Thom answered the phone promptly and arranged to be on site within an hour. He and Mike jetted out my sewer lateral, explaining every step and showing me the results by borescope. There's no way snaking the drain would have given the same result. Given that I had two guys and a purpose-built truck on site to perform the work almost immediately, the price was extremely reasonable and I would do the exact same thing if I ever have another issue.

I called on a Saturday regarding my hot water heater. He was very nice and gave me great advice. I…read moreactually called him 3 times and he gave me a great referral for a hvac contractor

I called Bill with a tub spout issue. He was able to walk me through the issue on the phone. He…read morespent time to explain what needed to happen. He offered to come out and help same day. With his help over the phone I was able to complete the project. His customer service was something I've never experienced with a plumber. I will call him next time I have a plumbing problem. Great local plumber!!

As of today, 8 days and counting, I never got an estimate after the owner's son came to my house on…read more5/28/25, to look at the job for replacing a 26 year old, 40 gal. gas water heater with same. Called the office twice about this. Still don't have it. Poor response, poor customer service.

Always reliable and professional. I will never use another company if possible. I needed help on…read morea Saturday ad the day of my daughter's wedding. Problem was fixed in no time at all.

They are with PK Plumbing now! Jimmy still helped us out! This is the first time I had to call PK…read moresince they bought Aries. Still great!

Had Aries Plumbing out about a month ago to install a water pressure regulator and fix a couple of…read moreleaky shutoff valves at my house. They were very courteous, did a great job and costs came in where the office had estimated. Definitely recommend them based on my positive experience.

Corrections made by another plumber to Ron's Plumbing work: My entire tub had to be pulled up, the…read moretile removed, waterproofing removed, drain replaced and the drain flange added, which was supposed to be there from the beginning. This flange prevents water from going into the ceiling space below the bathroom and raining down into the room below (yes this was happening). I also had to get a leaking trap fixed that they installed. This was a $100k gutted bathroom that I am now spending thousands more on to correct their bad plumbing work. Avoid, avoid avoid. They will not admit when they are out of their league.

They arrived right when they said they would and were very professional and quick. Would definitely…read morecall them again if another plumbing issue arises!

After several years of flooding in my basement and seeking assistance from multiple plumbers across…read morethe area, I finally had someone come out who took my issue seriously. Mike was my Drain Tech and he was the absolute best. Not only did he take the time to really listen to my concerns, he was empathetic as he explained to me what needed to be done. Never in my life have I been so happy about having repair work done in my home. I am really looking forward to gaining some peace of mind. Others literally just came out and did what they were asked. If I suggested something or asked what else I could do, I was always greeted with a stale response. I'm a big believer that great service comes from a persons sincerity and how they treat others. Chesterfield Service seriously passed the vibe check. I will definitely be in touch for other things.

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

Had a leak around both water handles and faucet in my tub, as well as shower diverter that was on…read morethe fritz. They were able to fit me in the next day. The plumber was on time and professional. He was able to fix the problem efficiently and did not upsell us on any unnecessary work. I feel great about quality union plumber workmanship and supporting a local small business.

Very friendly and extremely professional. i needed our hall bathroom remodeled before the holidays…read moreand they were able to work overtime to get my remodel completed in one weekend. Highly recommend!

A few weeks ago, Paul from Grasser Electric installed a new fixture and lights in my home…read more Everything was pit into motion with ease. Paul has helped me a few times and his work is always first rate. This is the place someone should consider for their electrical needs,

I'd give the Grasser Electric Team more than a Five Star rating if it were available…read more An excellent experience from start to finish. Upon calling Grasser I was greeted by a personable, pleasant, professional, and efficient young lady, Kate. She patiently and carefully listened to my purpose for calling, assessed the best option, and quickly took action scheduling a Service call to arrive at my home within 30 minutes of me calling. I immediately received a text informing me of who / identifying the Service Technician that would be responding to my call and when he would arrive. The Service technician Mr. Lewis arrived on time, well briefed on my electrical concerns / requests, and ready to go to work providing an immediate near term solution and follow on long term options. While on the service call, Mr. Lewis went above and beyond to personally and professionally address our questions and concerns to ensure we were comfortable with our current situation and fully understood our options going forward. He quickly jumped in and took care of our immediate needs / concerns following up with accurate estimates for all of our options in obtaining a permanent solution. Mr. Lewis, as with Kate, was personable, professional, knowledgeable, competent, and quick to act. Grasser Electric is well represented by both Billy Lewis and Kate. I came away from the experience with a feeling of family, a group of professionals, a true Team that loves their work and has a customer first approach. I recommend Grasser Electric for all of your electrical needs. Give them a call.