So I came here at the advice of my moms. Since it was a convient location for me to drop my coat off, I figured I would give it a try. I haven't had my coat cleaned in about a year and a half so I was in desperate need for a cleaning. To be honest, nothing special- I had fringes hanging down as what happens to all wool coats and that was cleaned. I couldn't really tell how good the work was because my coat didn't have any smells to it or the "dingy" look to it when I bought it in. In order to give a truly fair review, I would probably have to bring some more clothes in that really need to be cleaned. There is parking here, but not a really big lot. The location is literally off Grand avenue. Once I come in a few more times- I'll be able to give a better review. Otherwise, the staff was friendly and professional as I didn't have a long wait to drop my coat off. read more

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I've been using them for a couple years (since I moved to Rahway) and they've done a good job with my clothes, mainly shirts, slacks and a few suits. One time they knew they were missing some shirts of mine, so they brought a few for me to look at to find mine, and they had them. They've never ruined anything, once I had a button missing and once there was too much starch (I like light starch). They don't accept credit/debit cards for under $10, but it's a small business, so I guess they don't want to get hit with the fees for that. Not a big deal to me. There was a time I forgot my wallet, and they didn't have a problem giving me my clothes and letting me pay the next pickup. The old lady (owner?) remembers me and my wife, doesn't have to ask for our phone number each time we're there. read more

Excellent work, timely, reliable. They may not have the best looking shop or shoot the breeze with you everytime when you walk-in, but they are perfect with whatever tailoring or cleaning you need. PERFECT IN A PINCH, been going here to have suits and uniforms tailored or cleaned literally for decades read more

The lady that runs this cleaners/laundry is the most rudest person I've encountered in a while. I went to pick up my laundry today and just because I didn't understand all what she was saying even though I gave her the ticket ,she kept asking me something and I told her I didn't understand what she was saying ,I said ,it's on the ticket ,referring to my laundry and whatever she was saying I still told her I didn't understand her ,she then just went right behind her and picked up the bag of clothes and and brought them over ,I said ,yes those are mine. she said something else which I told her they were on the ticket. I then asked her a question and would you believe she just walked away as if she didn't hear me .I asked again ,same thing then this nice gentleman that works in there answered me and do you know she told him to tell me to ask her and I did ,she never answered me .I said lady I'm going to pray for you cause you really need it. She just lost a good paying customer read more

I went to Joy Cleaners because my girlfriend did. They lost two of my dress pants. I broke up with Joy, then broke up with the girlfriend.

As with most cleaners, they don't have a price list. I only go there when I'm in a pinch, because it is on my way to work. They do an OK job, but, in my opinion they very expensive, and as others have commented the price fluctuates drastically. Today I walked in with a plain, casual black cotton dress, and they wanted to charge me $12.00 to dry clean. This was not an evening dress nor did it have any special detailing. I took the dress and walked out. read more

I've been trusting them with my tailoring and I'm so relieved that the work is good, neat and prompt. The turn around time is so fast. I have given pants, tops and a formal dress to tailor. She made me put on a top when she didn't trust my lines I made. She wanted to make sure it was even and correct. I like that! Very affordable. They do not speak much so don't take that as rude. They are just busy busy bees : ) read more

I am a female and I live in Rahway NJ. I took a chance at using JOY cleaners instead of driving far off. Reluctantly the $15. price tag on a pant suit was steep for a cleaners I knew nothing about. But the lady assured me that they were in business 25 years like it was impossible to be dissatisfied. The pants had to be as perfectly creased as possible to please me but were not. I got the double seems and I'm upset because I'm almost certain that they wouldn't allow a pair of men's pants to leave their cleaners the same way they disgracefully pleated mine. The lining was raveling up. And I believe SHE charges more knowing it's a designer suit oh yeah and because it was white. The cleaning was good but the creases were not. The customer service stunk. She gets real nervous when you start checking and even walks away instead of helping when at those prices? A customer deserves to see their garment before placing the plastic over it! I handed over the money but had to ask for my receipt. She doesn't write your name or your address on it and the one she hands back has no business heading on it. I left, went to my car, checked my clothes again and went back in. A guy came over, took my complaint and pants to the back to repair the crease then acted like he was doing you a favor. He brought them back without showing me the correction but I wasn't in the mood to argue. I got home and looked and the disappointment was sad. I needed them for the next day and I'm just grateful I could get by with them. There was nothing ecstatic about their workmanship. I don't mind the pricing if the product is good. I trusted her but she failed. If you're big on customer service take your good clothing somewhere else. While I stood waiting a young lady brought in her bridal head piece to be steamed and made pretty and uh huh. I'm praying for that to come true. read more