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    Joybound People & Pets

    4.6 (620 reviews)
    Closed • 12:00 pm - 7:00 PM
    Updated over 3 months ago

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    Services - Joybound People & Pets

    Animal shelters

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    Recommended Reviews - Joybound People & Pets

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    Reviews With Photos

    Espy in Joybound's local event
    Cloris C.

    Almost eight years ago, we adopted our dog, Espy, from Joybound when he was just two months old, and Joybound has been a meaningful part of his life, and ours, ever since. I still vividly remember the adoption experience. Espy came with an incredibly thorough profile, clear instructions, medical records, and resources through Joybound's partners to help us get him set up with the right food, veterinary care, and everything else a new puppy needed. As first-time dog parents, that level of thoughtfulness gave us so much confidence bringing him home. Over the years, our relationship with Joybound only grew. Espy attended puppy play when he was little, later returned for training, completed his basic manners and Canine Good Citizen training, and eventually became a certified therapy dog through Joybound. It has been incredibly special to watch the little puppy we adopted here grow up and eventually come back to serve the community himself. Through all of these experiences, we've gotten to know many of Joybound's staff and volunteers. What stands out most is how genuinely and tirelessly they care, not only about animals, but also about the people and communities around them. We try to attend their local events whenever we can, and we've also watched them step up beyond our immediate community to help animals and families during disasters and other times of need. Joybound is so much more than an animal shelter to us. It is a thoughtfully built organization that supports animals throughout their lives and creates lasting connections between pets, people, and the community. We feel incredibly lucky and privileged to have been part of the Joybound family for nearly eight years. We recently learned that they received approval a few days ago to expand their facility and bring even more programs and services to the community, and we couldn't be more excited to see what comes next.

    At home
    Cat N.

    I have had two wonderful experiences with Joybound. I adopted my first dog about four months ago. Despite trying everything and having help from the behaviorist and the wallflower class, the little dog was just not a good fit for our family and I had to rehome her back to Joybound. They were wonderful about taking her back and helping me through the grieving process. Shout out to Ursula and Mitch for their patience and kindness. Last week, I adopted our new dog Fairy Lily . She is a perfect fit. I really didn't want a puppy, but it doesn't matter what you want when it's time for you to add to your family. It just happens! My only disappointment is that they didn't take a picture of me and Fairy Lily to post on Instagram. They didn't do it either time so it must be because I'm old and ugly because I sure noticed that they post a lot of pictures and for me not to have my picture. Either time is kind of suspect but I'll get over it ha ha I highly recommend Joybound and also their training classes. We took the basic manners and wallflower class with Shelly with our first dog and it was so helpful. I look forward to doing it with Fairy Lily once she has all her shots. I want to give a shout out to one of their counselors named Eric. He did not help me with the adoption process, but he was the first contact that I made over the couple weeks that I was coming in looking for a second dog and when I was in the process of adopting Fairy Lily, he saw us and came over and was just really friendly and kind. Thank you, Joybound for completing my family and fulfilling my dream of having two dogs!

    This is my adopted family member from Joybound
    Nikki M.

    They have a passion for animals that is unrivaled. Their facility is clean and they care for all the animals as if they were family. I was so lucky to be able to adopt a little dog after fostering her. She is so well behaved and has no odd vices or negative behaviors. I strongly recommend adopting from Joybound instead of buying from a breeder!

    Winter camp for kids
    Lisa D.

    My best friend lost her mom to cancer a few weeks ago. My friend lives out of state- so I have been assisting her locally. Her mom adopted the sweetest chihuahua from Arf back in 2021, the fur baby went blind about a year ago. So we were really concerned about how she would settle in a new environment, and we're trying to rehome the dog I went to Joybound a few weeks ago to ask if there was any chance they take back their animals in these circumstances. The woman at the welcome desk was so helpful explaining yes they do. She walked me thru the process to fill out the forms online They got back to my friend promptly to setup an appointment for a behavior assessment and vet evaluation. We had our appointment yesterday at 2. We arrived a half hour early so we wouldn't be rushed , and to help Lily stay as calm as possible. Everyone we encountered was delightful and so kind. No judgements- Lily came alive with tail wags and enthusiasm to be back at such a supportive rescue group. She was just basking in the attention and love. She passed her behavior test with flying colors. We were told she most likely will be going to a foster home first for a few weeks before she's available for adoption. We were told we can follow her online with her name, and see when she becomes available and she won't be on the website anymore once she finds her next loving home. Thank you Joybound for standing behind your animals and supporting families We also did not have to pay a surrender fee. We were encouraged to take our time and enjoy complementary coffee or tea, also offered a box of tissues We were already pulling out of the parking lot before our scheduled appointment time Can't think you enough for your kindness all around this hard experience

    Babies ready to get fixed!
    Melly Belly F.

    I had multiple excellent experiences with Joybound in several different atmospheres. I first discovered them when they held a pet vaccination clinic in Antioch. I had two new kittens that I took in as a foster, but of course my family and I fell in love with them and kept them. At this event I got both of their first kitten shots, rabies shot, microchips, flea medicines and some cat food all for free!! Everyone was so nice and although there was a lot of people there taking advantage of the free services, they communicated effectively and everything was organized and not chaotic. I joined their mailing list and found out about their next event in Richmond. The kittens and I went down there to get their second kitten shots and cat food, for free! I got on the waiting list for low cost spay and neuter clinic. Friendly staff, nicely organized. I was suprised when I got the call from them for the neutering appts quicker than expected! Brought both kittens down, everything went well, again for free!! Today my husband, our daughter and I went down to their free pets stocking decorating event. Met with smiles, super cute room filled with stockings and puff paint pens on the tables. They had cookies and hot apple cider. All for free. We decorated stockings for the kittens and our other cat, it was a lot of fun and they had a good turnout! While our stockings dried, we walked around a bit and found they had a boutique! We made Christmas donations for both cat and dog items that they matched! And we got our large dog some Christmas Jammie's on clearance for $5. Boutique was well priced, my husband got a Joybound hat! So onto the animas they had there! First we passed the cats. All of them cuddling in super nice beds, they had nice toys, scratch pads, colorful wallpaper in their individual rooms, information sheets on each door for each pet. The dogs had the same, nice fuzzy beds, toys, little slots to give them treats down this tube. So cute!! I typically can't look at shelter pets because I feel so bad for them. These animas all looked happy and very well taken care of! There was staff walking around regularly checking in on people since they had adoption available. I asked a few questions they were able to answer no problem! They seemed very caring and committed to the animals and putting their best foot forward in helping the get homes. Building super clean, staff super nice, animas all cozy. Overall, we have a great opinion of Joybound with all these diverse experiences we've had with them. The people are so nice and welcoming. We're so grateful for them and the help they provided my kittens, saved us a ton of money!!! And for all they do, thank you!!!!!!

    My cat, named Mochi
    Hi'ilani K.

    I've gotten my kitten from here, and she's so sweet. She's playful and likes cuddles. I've had her for about a month now and she's doing great!

    I went to Joybound what used to be ARF, after having a bad experience at ARF 12 years ago. Much better now, and I adopted the sweetest puppy who is doing great after being with me for a month so far. I'm looking forward to many years together! Joybound has a great facility and great practices to help future adopters make the right choice of pet. The only reason I didn't give them 5 stars is because one of the employees tried to tell me that the retractable leash I had to use that day wasn't recommended due to the possibility of losing control of the animal. I'm 57 and have had dogs my entire life, and know how to use the leash!

    I had an amazing experience at Joybound today! I saw a kitten I adored on their website and drove an hour from Fremont hoping that she hadn't been adopted by the time I got there. Maddie was truly the best. She made the experience so special and easygoing and a day I will never forget. My little bean is precious and as I'm typing this she is currently sleeping on my lap with the cutest little purrs. I can't thank the team enough for all they do caring for these amazing fur babies - go check them out and adopt your new family member asap!!! Best decision I ever made.

    I got a cat from Joybound - a senior cat that was not very friendly but "called to me". After four visits she purred and accepted petting, so we took her home! I love that they continue to ask about our pet, and value our feedback. This service was free to me as a veteran, and I'm proud to support their "Pets to Vets" outreach.

    Luna A.

    Great service when I found my cat Mary, they gave me some information about her and the little animal book about what cats and dogs and different animals what is dangerous for them and once you picked out your pet they they give you some information once you're done signing everything they let you spend some time with your pets gain some trust 5 star!

    Alexander B.

    I rescued my Bella here. This place is amazing and gives you the necessary time to spend with the animal that is critical, so you're able to monitor their behavior to see if they're going to be a good match for you. Bella was awesome and she's been the best 20 pound dog that I've ever rescued. I have zero regrets in the world. They made the process simple, easy and enjoyable and the adoption fee was 2-3x less than other rescue groups in the area. Thanks Joybound!

    Angelica N.

    Wonderful experience adopting our pet. After losing our pet two years ago, we were ready to adopt. Thank you Joybound!

    Finn the puppy

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    19 days ago

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    Chelsea B.

    Thank you, Laura! We hope to see you soon.

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    Thank you, Linda! We hope to see you again soon.

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    1 year ago

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    6 months ago

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    Thank you, Hi'ilani! She is so cute.

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    9 months ago

    The staff is kind and friendly. I appreciate the caring way they treat the dogs. And, my granddog looks fabulous!

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    5 months ago

    service was great all the groomers was super nice to my dog Bruno. Highly recommend and forsure looking forward to coming back !!

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    6 months ago

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    Thank you, Media!

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    Thank you, Irene! We hope to see you again soon.

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    Thank you for your feedback Sy. We appreciate your support!

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    Page 1 of 16

    Ask the Community - Joybound People & Pets

    Hi! I found a Siberian husky in my area near Taco Bell, took him to Sage medical center and they gave me the owners name and number based on his microchip and I called them and they said "oh we don't want him, you can keep him." Can u guys takehimin?

    Hello Sabrina, Please contact our Community Solutions team and they can assist you with information… 

    My wife and I adopted our small terrier Augie in Martinez shelter. He has a problem with his thumbnail on his paw. He won't let us get near it. I want him to get medical attention, but times are tough financially. Do you offer low or no cost servics?

    Hi Michael. So sorry to hear Augie is having some issues. Please reach out to our Resource Center at the link below, they should be able to connect you with low-cost pet services, including the ones we offer right here at ARF.… 

    Can I bring over laundered towels, bed sheets and pillow cases to donate?

    Thank you for thinking of us! ARF can put your towels to good use, but not the sheets/pillowcases.

    Hello there, I'm taking care of an old friend in San Francisco. He has two pets, a small dog and a cat. Both are 14 years old though in good health. He's hospitalized and may not return home. We need to find new homes for the pets. What do we do?

    Hi Lance, We're so sorry to hear about your friend's situation. This must be a very hard decision… 

    I have aaussie cattle pitt mix that I've been taking care of for 2 months and can no longer keep, what if the process for bringing hey in to re-home her.?

    ARF doesn't take in pets from the general public. They only take pets that have run out of time at the shelters. I checked their website though and if you adopted her through ARF you can bring her back up to 3 months from the adoption date for a… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Joybound People & Pets

    “The adoption process was easy, the first check up at the veterinarian's office was easy to schedule and free.”

    Mentioned in 67 reviews

    Read more highlights

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    We took in a 5+ month old puppy from a challenging situation and needed help as the pup was…read morereactive, not socialized, and terrified of everything. Gary was just the right amount of direct but supportive. He taught us lessons that built upon themselves and after the full course, we now have the tools to help our pup live his best life. Totally worth it. Very flexible with schedule and good communication. Already our new family member has made huge strides. Thanks, Gary!!

    I reached out to Gary for help with my dog Peaches and her leash reactivity, and he was extremely…read moreprompt in responding. The initial consultation went very well, and I learned so much about dog communication and how to better support Peaches. I also learned that she is a highly anxious dog, which explained many of the challenges I had been concerned about. We enrolled in Gary's six-week program and finished with the tools and knowledge needed to keep Peaches on the right track toward recovery. Just like humans, dogs rehabilitate at their own pace, and over those six weeks Peaches made significant progress. We're looking forward to enrolling in advanced training once she's ready so she can enjoy more freedom off-leash. Gary is not like other trainers we've worked with. He doesn't rely on obedience-based shortcuts or gimmicks. Instead, he teaches you how to work through real situations and explains the theory behind his approach so you truly understand what's happening and how to handle stressful moments. Most importantly, Gary teaches you how to become the focal point for your dog, which has made a lasting difference for us.

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    Yep, Jonathan knows his stuff. Highly recommend. Truth be told, my puppy (7 month Labrador) isn't…read moretoo difficult, but Jonathan got through to her quickly and made me feel like the pup wasn't such a menace.

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    The only board and train I'd trust. Meryl has the skills and talent to really make a difference…read moreand help people and their dogs live better lives together. I've been blown away by her knowledge and ability to train dogs for years and I cannot recommend her enough. She knows her stuff!!

    The long version: We…read moreadopted a very timid, quiet pup at the beginning of October who, once he'd settled in, turned into a smart, energetic, stubborn and barking pup. That wasn't an option as we live in an apartment with WFH neighbors and going potty means walks around town with lots of other dogs. Overwhelmed, I started googling and found so many 5* reviews for Meryl from Bay Area Balanced Dog training. After a very thorough phone consultation where she took the time to talk about her process/our options and answer our many questions/concerns (we were nervous/uninformed about ecollars), we opted to do a 4 week board and train with a few private lessons beforehand. It was more than I had budgeted, but I was upfront about that, and she worked with us on a payment plan leading up to his stay. The private lessons were so helpful, and I highly recommend doing that before your dog's stay. So much about his good behavior relied on me being a good handler. This practice was also like a bandaid before his training, seriously reducing my stress on our daily outings, and made the transition after his stay easy as I already knew the basics of how to ask him for what I expected in a way he understood/had learned with the trainer. The board and train itself was easy, though be aware there's some additional cost to supply all the tools pup will need during his training. That was rough for me at Christmas. Speaking of Christmas, she was happy to keep and train him during the holidays when we would be traveling anyway. Very convenient and saved me additional boarding bills. She provided lots of daily video and picture updates on Instagram which was nice/really lessened my guilt about leaving him with someone for four weeks. He came home the same happy, sweet dog we'd sent away, except now he can walk nicely on a leash without barking his head off at every animal he sees. She also worked on recall training which is such a relief for a high energy dog I just know would chase a bear on a hike as off leash skills are really important to me in a dog. We work daily on everything he's learned and he loves it so much. It's a lot of money for what was an average dog with average bad behaviors, but we really believe that starting your dog off on the right path with the best guidance is the way to ensure a healthy, happy, safe dog. We went on our first hike just a few days ago, and after all that practice, he got to experiment with being fully off leash. He listened to every command, every time, even when there were tempting birds. I want to have a dog that is as fully involved in my family's life as possible, and now that we both have these skills, I know with consistency and practice, that's what I'll get. Tldr: The board and train is expensive, but you get what you pay for. Highly recommend. It truly saved my sanity.

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    Meryl saved our rescue dog Kona. That's not an exaggeration. After we adopted Kona, we realized she…read morehad major fear and aggression to other people (other than our family). The vet told us she was an untrustworthy Dog, and we should reconsider. Thank GOD we didn't listen to the vet. Instead we hired Meryl, who really worked hard to earn Kona's trust. Since Kona likes other dogs, she went home and brought back Marco - and voila it was magic - Kona instantly bonded with Meryl. 4 More sessions, and Kona learned to meet new people, stop her aggressive attacks, and most importantly "wait". We were back at the vet recently, and the tech remarked "wow, Kona is a new Dog". It's true, we now know how to manage Kona and she s a happy confident dog

    Amazing!!! If you need help, please go with Meryl. This gal is truly gifted and highly recommended…read moreby myself and our rescue organization. Having worked in the Animal fields for many many years with many trainers, I have to stress that Meryl is far more experienced and superior than your average dog trainer! She has helped us with many dogs with moderate to incredibly severe behavioral issues, as well as an array of dogs who required extra help to learn to pay attention to their people/listen and Meryl is also great at helping people understand how to manage many situations. Meryl is one the very few trainers around who truly understands canine behavior in and out.. she is not a basic cookie cutter trainer who will just teach the basics of how to get your dog to sit, down, etc, although she is great at that as well. I always appreciate how honest and upfront she is about everything and what the options are for each dog. I would highly recommend her to anyone needing basic training, a behavior assessment, or serious guidance and behavior modification help with their dogs. If you follow what she tells you to do, and put in the work, you will be amazed at the results and the improvement in your relationship with your canine.

    Diablo Dog  - (Photo by Joey)

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    Such a great company- always giving back to the community and the shelter animals…read more They have a great energy and compassion towards the dogs they work with. I first met them at an adoption event where they partnered with the Martinez animal shelter. They gave complimentary baths to all the shelter pups at the event. Even my foster pup- Susannah. They even put an adorable adopt me scarf on her and promoted her on their page I have been sharing their contact info with friends and neighbors

    While I haven't used their services, I did have a terrible interaction with one of their walkers. I…read morelive in an apartment complex in Lafayette. While reversing out of my parking spot, a van came at me at a high speed without showing any signs of slowing down, intermittently looking down as if he were on his phone. When I attempted to move out of their way, they jerked their van to go around me, almost hitting my car in the process and without slowing down. When going to speak with this driver, he was getting a dog from a neighbors apartment. I said "excuse me" multiple times to get his attention while walking towards him, but he ignored me, dragging this poor doodle by his neck and collar to get to the van quicker. When I finally reached him, I got a quick "what" while basically throwing this dog into a van filled with other dogs unrestrained and jumping around. I told him he shouldn't be on his phone and needs to slow down when driving through a residential lot. He wouldn't look at me, but said he wasn't on his phone. I told him either way, he was going entirely too fast. He jumped in the drivers seat and slammed the door, still not looking at me. So I raised my voice saying it was incredibly unsafe how fast he was going and that he almost hit my car. Still ignoring me, he again sped off to get out of our apartment complex. If you use this service, beware. Based on photos, this may be the business owner, Matt. He was in a huge rush, was speeding and jerking the car around, not kind when walking this dog to his van, yanked him in, and then sped off again. With the dogs being unrestrained and his reckless driving, that could lead to injuries to those dogs. And to top it all off, he was INCREDIBLY rude after almost causing an accident! A little niceness and an apology would have gone a long way. Now, I will make sure none of my loved ones will ever use this service.

    Joybound People & Pets - animalshelters - Updated September 2026

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