They overbook practitioners who then cancel appointments without giving you a heads up so you show…read moreup for nothing. Avoid scheduling with Sara APN you may or may not get seen and she has more pressing things to attend to than her job.

Practice has two locations. On-site blood lab…read more Several medical professionals. Courteous, efficient, bilingual front desk.

Dr. Guzman is very understanding and helpful every time i come in! It has been a while since I go…read morebut every time I do he knows exactly what is wrong and what is needed!

As a patient of this practice for many years. I have finally decided to not ever see this doctor…read more Does not do the appropriate assessments such as PHQ-9 and PHQ15, and routine labs. Unfortunately, after a missed diagnosis and being in pain for over a year. I have move on to see more professional staff and doctors somewhere else. I would caution that the doctors front staff are poorly trained and do not understand what they are doing as they won't cancel appointments that are scheduled when the clinic is closed. I will not be back to put my children or myself in harms way with this doctor. I am also a nurse therefore, I am speaking from also professional experience. run away from this horrible place. Also, the front staff are medical assistants not nurses.

I love the doctors at this location this is why I gave 1 star. I been with them for years, but ever…read moresince they changed to Cano and now Loyola. Its like corporate run business now , to have to call an appointment center to make appointment. It's horrible now, it was so much better when you called directly to the office, it was a better experience.

This place is a joke. Rude staff long waits. Does not keep records update. Would give them -5…read morestars if I could.

Great doctors and nurse. I have been going for years and doctor Gina is awesome. Great doctor and…read moretakes personal interest in her patients. Love these guys.

I appreciated how professional and caring the doctor was, taking time to listen without rushing…read more The office was a bit crowded, which made things feel hectic, but overall the visit left me satisfied.

Disappointed in UChicago Medicine AdventHealth - Consent to treat agreement (10+ page legal…read moredocument). They will NOT treat you unless you sign the agreement. It includes your permission to 'share' (SELL) your information to anyone they want. No wonder hackers/con artists find it so easy to STEAL from us.

My wife has been in discomfort for over 5 years. The provider with in AMITA health has done nothing…read moreto help her with abdominal pain. They collect our money and do nothing to get to the cause of her pain. They use fraudulent billing practices. She was billed for seeing a specialist when she saw a nurse practitioner (not even a doctor). Now after being told that AMITA will fix the billing errors we received a notice from their collection agency. My wife has moved on to a new health organization of which has pinpointed the root cause of her pain an has her on the road to recovery within 2 weeks. AMITA health should be ashamed of themselves. They are not there to help us but rather just take our money. This is related to Elk Grove Location.

I've been coming here for years for my children and I & I've yet to have a bad experience with any…read moreof the providers or staff. Even when my insurance lapse they were super helpful with us.

I love the doctor there Lindsey my kids have seen her for the past 8 yeArs but hate the fact I have…read moreto go to this clinic wait time is no joke on the phone or an premedites u wait with or without an apioment receptionist are very rude in person and on the phone like if they own the place las latinas más ke nada son muy groceras.

I love Dr. Hennecke. She has been my primary physician for 5 years now and I would recommend her…read moreto everyone. Making appointments is easy and Dr. Hennecke has even come in early a few times in order to accomodate my work schedule.

I had a great experience at this urgent care. From the moment I walked in, Olivia at the front desk…read morewas incredibly nice, welcoming, and helpful. She made the check-in process smooth and stress-free, which really matters when you're not feeling well. The rest of the staff was professional and efficient too. I really appreciated the kindness and would definitely recommend this location.

I had a wonderful experience. The staff was friendly, especially Olivia, and I felt at ease. The…read moredoctor addressed all of my questions. I would certainly return for any urgent care requirements.

The front desk staff has zero compassion or concern for their patients. They lacked empathy and…read morecustomer service. I had an apt scheduled and forgot my ID an they refused to see me. I have been waiting for this apt for over 3 months and this is how I was treated. Straight turned away.

I am so upset with this office & my doctor. I have been a patient here for 43 years. Ever since…read morethe founding physician opened his first office. I requested a signature so I can get my handicapped placard renewed & I got charged $25 for a lousy signature that takes 2 seconds to perform. I wasn't asking for George Clooney's signature for gosh sakes! Plus, on my previous visit a few weeks back, I waited a combined 1.5 hours to be seen & then got rushed through! Didn't get the care I needed. You would think that after 43 years of being a loyal customer, I would get treated better than this!

Great drs they just hard to see and get an appointment but great place clean and real nice peopleread more

Dr Elser is a Excellent Doctor.concerned and compassionate. But unfortunately his Office Staff…read moreIs a different story! They have absolutely no people or customer service skills! Very Rude and nasty attitude to some of their patients or maybe just me! Which will cause Dr Elser to lose patients!