I had a great experience at this location. The manager was able to take me in even tho' they were…read moreat full capacity of clients yesterday on the 15th deadline. She was so kind and compassionate. Olga, the tax preparer was also very kind , professional and my schedule C filing was just a breeze! i have been at several locations of HR Block before but this is the best by far! if you want serious professional tax preparers with a down to earth kindness and demeanor please pick this location. I am very picky with reviews! Thanks for helping me with my tax return! Liv T.

Paid a lot of money to get my 2023 taxes refilled with them directly. I believe it was around $285…read moredollars but I was desperate to get my taxes figured out. I was told that everything was figured out later to receive some calls and voicemails about how they made a mistake and had to revise when I had already mailed out what they previously said was settled. The employees are nice and the lady helping me was sweet. For this year's tax season, I am going somewhere a little more affordable but I have constantly been receiving calls about scheduling an appointment. They will bombard you to go back to them of course because of the money. My tax advisor there even scheduled an appointment for me without my consent and that was a complete no on my end. Please do not pressure your paying customers to do anything. This is definitely one of the better H&R Blocks hence why I am giving it a 3 star. It just comes down to what you need support wise with your taxes but please remember, this is a sales service for them. Do not be afraid to walk out or end your session if they tell you the price in the very beginning and it is not what you are willing to pay.

Alan Mehdiani prepared my 2024 tax returns, but the experience was disappointing. The process felt…read moreimpersonal, with limited communication. Questions were handled through voicemail, responses were often delayed, and some calls were not returned. I also paid a retainer based on their detailed questionnaire. Two months after my taxes were filed, I received an unexpected $275 invoice with no explanation. When I asked for clarification, I was told the retainer only covered preliminary setup and that additional forms identified during preparation resulted in extra charges. These fees were not clearly communicated in advance.

I had a good experience working with Alan Mehdiani. He answered my tax questions clearly and helped…read moreme understand a few things about deductions and filing that I was unsure about. The communication was professional and the process felt organized and straightforward. It was easy to schedule and everything was handled in a timely manner. I would recommend him if you need a CPA in the Beverly Hills area.

Good tax prep services! Good process! Very fair pricing!…read more Did my income taxes with Cynthia Fuentes at Pronto Income Tax for the better part of a decade while we had complicated personal taxes. It was always a seamless process, done entirely by secure web upload and Zoom (I've never even been to their office in person!). The process was so smooth that I continued to use them even after moving out of California, and only stopped using Cynthia's services because I need a local tax expert who can deal with the local tax insanity in my new town in a different state. A lot of times we had issues with either the IRS or the state of California contesting our returns for one reason or another. Cynthia always advised us how to respond and held our hand during the process, and when possible she even called the IRS herself to have our refunds released. Pricing is very fair considering you get your taxes done by an actual IRS Enrolled Agent (not some made-up "Tax Advisor" who has no training or expertise in tax law, which is what you get at the big national chains).

Friendly knowledgeable, welcoming, and efficient staff with a positive atmosphere. Did a walk in…read morefor a quick notary need and they accommodated pleasantly. Cost was $15 per signature.

Vicki was quick to respond, answered all my questions, and complete my taxes efficiently and…read morequickly. Thank you Vicki

I have been wanting to write this feedback since February and it's been on my draft since then, but…read morei think it's important that people should be aware of my situation so they can make the necessary decisions. Nonetheless, I was shopping around for a good tax professional and came across Tax Pro Plus. Unfortunately, my experience was very disappointing from the beginning. I called several times trying to get some information and discuss my tax situation, but I was repeatedly placed on hold and, on some occasions, the call was simply disconnected. After finally getting through to someone, I was told that I needed to file an extension. What concerned me was that this was in early February, and I was confused as to why an extension was already being recommended at that point without first taking the time to properly understand my situation. As someone who was actively looking for a reliable tax professional, I expected better communication, professionalism, and customer service. Instead, I felt like I was being rushed through the process and that my questions and concerns weren't being taken seriously. Filing taxes is something people need to feel confident about, and the first impression matters. Unfortunately, my experience with Tax Pro Plus did not give me that confidence. The communication was poor, the process felt disorganized, and I never felt like I was receiving the level of attention or explanation I expected from a professional tax service. I ultimately decided to continue looking elsewhere for a tax professional who is more responsive, communicative, and willing to take the time to properly explain the process and answer questions. I hope Tax Pro Plus takes this feedback seriously and works on improving its customer service, communication, and overall client experience. People are trusting you with something very important, and they deserve to feel heard, respected, and confident in the service they're receiving.

I should have done this earlier, but my schedule has been absolutely hectic. Anyways, here I go…read more.. Due to the Covid-19 outbreak, a lot of places had to close down for a while, or seek other ways of conducting business. Larry, thankfully, had been able to do everything remotely, and had also been able to put up with a lot of my shortcomings, such as getting lost easily on the web portal, and so on. He was still able to work with me, and my wife and I were able to get our taxes done. Once again, many thanks to Larry!

The CPA was very responsive, knowledgeable and helpful. I needed a quick consulting about my tax…read moresituation. He answered my questions on the phone without charging anything. Would definitely recommend him.

Dustin seems like a genuinely nice and competent guy, but at the time of this writing I feel…read morecompelled to warn other small business owners that his firm is too overloaded to properly service new clients. Things started out fine when we first started working with him in Q4 of last year, but so far this year: -No one has balanced the books AT ALL -They were so last minute with filing sales taxes (within 24 hours of them being due) that it was a mess and I'm worried about it's accuracy - I had to contact them to ask where my monthly reports were when I realized just this week (mid March) I hadn't seen any reports or ever received a year end report for 2021 - While on todays call (which Dustin forgot about, I had to call him 15 minutes into the time he suggested), he told me we needed to file my S corp. I asked when it was due and he said... "today" (!!!!) When I asked how he planned ti do that he said "we will just pull all the info from your Quickbooks" and I said "when was the last time anyone actually looked at the Quickbooks?" And he admitted not since last year He explained that they were short staffed, which can happen to anyone, but the fact no one told me this is inexcusable. I'm now left desperately trying to find another accountant to help me clean up this mess. If you want to work with him, I would make sure you grill him on his capacity for new clients. I thought I'd done that in our first meeting and he assured me he had plenty of capacity, so really drive home that point. This was the single worst experience I've ever had with an accountant.

Return calls and schedule consultations. I sought to arrange a consultation and never received a…read moreresponse after leaving information with staff. Called again a few days later and same thing. Lost business from attorney with real estate LLC.

Every year, tax season turns into a full-blown family group chat meltdown. My parents aren't…read moretech-savvy, patience is not in their vocabulary, and with my mom's disability, the whole process becomes overwhelming fast. So naturally, everything gets shipped off to me like I'm some kind of IRS whisperer. This year though? GAME. CHANGER. From the moment I called, Yvonne answered like a ray of calm sunshine, friendly, patient, and not at all phased by my "help, I'm doing my parents' taxes and I need adult supervision" energy. Then Liz followed up like the organized queen she is, making sure I had every document lined up (honestly, better than I've ever had my life together). And then... Andrea. The CEO herself. ICONIC. Not only did she walk me through everything like a pro, she broke things down in a way that didn't make me feel like I needed a finance degree to understand it. We talked strategy, future planning, and somehow--SOMEHOW--she got my parents the biggest return they've ever had. I'm still not over it. What used to be the most stressful time of year turned into one of the easiest, smoothest experiences ever. My parents are happy, I'm stress-free, and we've officially become those people who won't shut up about their tax office. 10/10. Would trust them with my sanity again.

Andrea has been helping me with my taxes for years now. She's super communicative, and made this…read morehuge stressful time a breeze. I no longer fear tax season every year--her help takes a huge weight off my back! Thank you!!!!

Al and JJ, I can't thank enough for so many reasons:…read more 1. Customer-facing model with clear and constant communication 2. Asks all the right questions and treated me/empathized given my complicated tax situation 3. Timely letters mailed out to me to schedule my appointment and a new user-friendly site to upload documents for Al to work on so that when we meet it is touch and go, easy peasy 4. Reliable and honest Al helps make this stressful process human. I so appreciate being a client of his for several years now. Thank you, Al!

Everyone at Premier Tax Service is outstanding. Al has gone above and beyond many times over to…read morehelp me with difficult problem solving and to provide solid advice and counsel. I cannot speak of them highly enough. If you want personal service and a hands-on friendly approach, this is your place. A great value and a great service.

Two years, wrong forms filed, serious money lost. He woke up only after I left a review…read more I hired James Jackson two years ago to file Form 8288-B for a FIRPTA withholding on a property sale -- a serious sum of money at stake. He charges $350/hour. He took the job, filled out and filed the forms, and the IRS rejected them. I originally chose him because of his 5-star Yelp reviews. After filing he went client hen I followed up, he kept pointing me to IRS Advocates -- people who couldn't make sense of what he'd filed. His response to my frustration: "The Advocate is the only solution that has worked for me in cases like this." Meanwhile, he admitted his own go-to CPA colleague "couldn't figure this one out either." His excuse for not calling the IRS directly? He couldn't get through -- too hard to bypass the automated system. That's not my problem to solve. That's what I paid $350/hour for. I knew from the beginning that a 1040-NR was the right path. He ignored that for an entire year, burned time on the wrong strategy, and only admitted it when the deadlines had already passed: "Now we finally know that a 1040NR is our only option. We didn't know that before." The only thing that got him to respond was a negative Yelp review. He called, promised to finish the work if I deleted it and paid more. I made the mistake of trusting him -- deleted the review and paid him more. He delivered nothing. I eventually had to handle everything myself. When I did, I was told his original filings were done incorrectly from the start. I left a second review. He called again asking me to remove it in exchange for finishing. I refused. One more thing: the address on his profile -- 10717 Wilshire Blvd, Suite 904, Los Angeles, CA 90024 -- is not a real office.

Mr. Jackson is amazing! I had tax litigation case with trial date approaching within a month. Prior…read moreto engaging Mr Jackson, I have contacted several other tax attorneys and all of them did not want to handle my case either because the amount in dispute was too small or the trial date was too close. But Mr Jackson was kind and listened to my case and determined that I had a case in my favor. His retainer and hourly rate was reasonable and after hiring him he quickly started on my case. He was communicative of the progress throughout the process, and the final outcome no tax liability assessed by the IRS! I would definitely recommend him and he would be my go to person for IRS disputes in the future! Thank you Mr Jackson!

I had a great experience working with Alex. He is extremely knowledgeable -- and dare I say…read morepassionate?? -- about the intricacies of the tax code! He is professional, has excellent follow-through, and goes above and beyond to help his clients better understand their financial situations. A bit about the process: We started with a free, 15-minute consultation to determine whether Alex could help me. During this call, he gave me an estimate of how long it would take him to address my situation at his hourly rate of $325. Before Alex began work on my issue, I paid half of the upper end of the estimate upfront and Docu-signed an engagement letter. Alex took his time collecting all of my pertinent financial details and kept me apprised of the projected timeline throughout the process. We concluded with a scheduled call where Alex presented me with a very organized, well-thought-out PDF showing potential outcomes considering different variables. He spent an hour and 15 minutes patiently going over the PDF with me and answering every question I could come up with at the time. Since our scheduled call, Alex has remained available via email and phone for further inquiries. He is always friendly and eager to help. And when he can't come up with an answer or explanation on the spot, he researches it and follows up with what he's found. Highly recommended!

I found Alex through his YouTube channel and I couldn't be more grateful. He's patient, reliable,…read moreand incredibly knowledgeable! It's true. The first year you file taxes for your business in California and on a federal level, it seems like everyone is out to get you! It can be incredibly daunting to not only differentiate tax liability, but avoid misfilings, fees, and things you aren't even aware of. That's when I realized a faceless entity like h&r block wouldn't cut it for me. I needed someone personable, reliable, but most importantly have the knowledge tailor-fit to my situation. Not only was Alex super knowledgeable about the details, but he was always there for me. If I had a question or concern, I never felt abandoned through the process. I think it's because he's so organized, since he was always extremely communicative and never let me down. Well-versed in his various specialties, I've never met anyone so sharp and on top of things. Overall, I'd recommend him to anyone and I'll definitely be referring friends.