Very good service And all the employees very professional…read moretoo Thanks for everything you do

Dr. Whitmire and the team are thorough and rally to help address immediate issues and the cause, to…read moreprevent future pain and mobility restrictions. Everyone is upbeat with a positive attitude and friendly. I love that! Most of all, I appreciate the attention to my specific needs and the education I received at each visit so that I could be proactive in my own care in the future. Much more than a bandaid clinic for pain like some offices.

Staff very helpful in figuring out insurance coverage and how to schedule appointments around my…read morebusy work time. Very helpful in getting me back moving again.

This is a truly incredible group that prioritizes their patients and takes great care of them. Our…read moreentire family (4 adult and a couple of teenagers) drive from the coast every few weeks for adjustments and massages. The office staff is welcoming and kind, and they always have delicious Hersheys Nuggets waiting as a special treat when you arrive. We will continue to refer friends and family here as we continue our own care for hopefully years to come.

Great Chiropractor with Therapy massage ‼ Excellent visits…read more. the staff is professional and great attitude ‼ always with a smile and ready to work on you

The staff is always so kind and helpful! I love interacting with everyone here! Dr. Bailey is…read morewonderful as well and listens to my issues and comes up with a great plan of action! The office is always super clean and neat.

I have had a gift certificate from Healing Hands Clinic of Natural Therapies for a massage since…read moreDecember 2025. I have made several attempts to make an appointment and the only response I was given was that they were too busy. I physically went to their place of business where the gift certificate was purchased and now I see they have moved out and have not left a forwarding address on the door or with the property leasing office. Their phone numbers are still connected but they do not respond to the many messages that I have left. In sort, THEY HAVE STOLEN MY MONEY.

I had Chris as my chiropractor since about 2005. I am now on Medicare with a plan G supplemental. I…read morecalled and the receptionist said they can't see patients on Medicare period. I'm super bummed about this. Susan L

I love this place I have experienced nothing but professional experience with the owners and their…read morereceptionist. I even felt that they listen to me and my concerns in regards to my pain I fell asleep every time I had a treatment there and found it easy to sleep and get my muscles to relax by having acupuncture treatments done. i would highly recommend them over anyone else love love love them!!!!

The secretary at the front desk is very unprofessional and doesn't know how to verify insurance…read moreinformation. then wants to over charge you without calling and verifying insurance. then wants to double charge your copay after you said you would call to try to straighten it out. first she charged me my co-pay and then she wanted to charge me the same amount again and then when I asked her to call the insurance company or wait for me to call. She got very upset and said I needed to pay so I went to pay and I was not happy. So she walked out of the room and closed the door on me and just left me there in the lobby by myself. Acupuncture is supposed to be a pleasant experience and this was just terrible. Then Lyndsay who was working with me, she was really providing great treatment. But I can't trust their secretary. I don't think I'll come back cause it was a very sad experience!! Edit to add: After speaking with the insurance company they will start an investigation on why they were over charging me. The secretary also said on my first visit I was charged two co-pays of $20 each. My insurance company told me that they only submitted one claim so I should've only paid one co-pay of $10. They didn't tell the insurance company that I was charged and paid two co-pays for that first visit. If anything, they should've charged my insurance company more for consultation and treatment. I only have one co-pay per visit with my benefit. It doesn't matter if I'm having two different things happening. This is a reminder everybody call your insurance company before you get any treatment done so you know exactly what you're supposed to be paying. This would've been the third visit I was overcharged. Lyndsay refunded what I did pay for today's visit and was gonna make sure I wasn't charged for not coming to my appointment. Lyndsay was very professional, but I don't know about the secretary. I gave this place one star because insurance fraud is real. I don't want other people to deal with what I'm having to deal with. A lot of people aren't on top of their coverage like I am. But I used to work in insurance billing and I used to have to explain to people all the time what was covered and what wasn't.

if you are trying to use insurance for acupuncture or massage, don't go here! you have been…read morewarned. they take your insurance information and claim to take it, but do not bill, so you will be stuck with the entire bill. it is the worst experience I have had with an acupuncture business yet.

I want to amend my original review for this location. I had several issues worth the business, but…read moreI'm happy to say they've addressed them, and I've now been able to experience the services they offer. Most of my original issues stemmed from issues with customer service. Since then, they have hired a young lady as a receptionist. She was cheerful and pleasant. The waiting room was comfortable, and the several staff members I met were all friendly. The owner was quick to respond to my reviews. I have a lot of respect for that. You can tell a lot about a business by the way they address their mistakes. Lilac Wellness and Counseling offers a wide variety of services. I went in for cupping, acupuncture and a massage. I was cramming a lot into a session, so the services were understandably abbreviated. With that said though, the room was comfortable, the music was soothing, and Xun was did a fantastic job. I definitely scheduled a second appointment while I was there.

Dr. Michael is amazing! I've dealt with a shoulder injury for over 2 1/2 months. I've been through…read moreall sorts of therapy: massage, acupuncture... everything trying to figure out what was going on. On my second visit here we realized that the shoulder was just a byproduct of what was actually injured. I had two ribs in my upper back that were popped out and in one quick swift motion he put them both back in and I'm on my way to recovery. The staff was so friendly and attentive. I felt welcomed and this is my new regular place I will be going to.

I went to this clinic on a $49.00 spinal decompression appointment special. Dr Mike was very…read morethorough and informative. I expected to be upsold on other treatments, which I was. Each was thoroughly explained, no tricks. I'm 71, been to many chiropractors over the years, some excellent, some not so much. That was yesterday. Today I'm pain free for now. This Dr. gets a 5 star from me. And he listens well and fits his techniques to your needs.

What a Joke. Will not stand by their work. I needed a referral to see a neurosurgeon after 9 months…read moreof treatment by Back to Health and they refused to do so. I am still having pain and they just threw me under the bus.

I've been going here for many years and am very happy with my care! I had shoulder surgery last…read moreApril and am still in PT. Dr. Walter's has adjusted me with care and knowledge of my shoulder, but the best was today! I tweaked my lower back doing my PT workout (go figure) and have had spasms! I'm a new woman today! Should have gone 2 weeks ago! Thank you SO much Walter's! And I also love the friendly office staff! Traci McCowan