The team here provides excellent care. My family member has been here three times and each time…read morewas treated with respect and kindness.

The caregivers have been so kind to my Mom and our whole family while she's been there. They have…read moretaken great care of her and I am so grateful to them for it!

I had a appointment to come in for alcohol detox, they got me all checked in and had my things…read morelooked through. I was there from 5-9 and they never once medicated me which they should have. They looked at my history and saw I had a seizure due to not having medication for withdrawals, instead of giving me medication and realizing my vitals were fine, they wheeled all of my belongings to the front office and told me I needed a higher level of care. The staff that dealt with me I forgot his name he was some sort of fake doctor. Said I was going to the hospital. I'm sorry but if you call yourself a detox place and you can't medicate to make sure I do not have seizures it's so unprofessional. While the manager just stood there staring at me saying nothing. Then they go on to say that I can't even do their inpatient treatment after I detox at the hospital. This place seems like they have mediocre nursing staff and "doctors" I would rate this place a 0. They refused to ship my stuff here that wouldn't fit in the ambulance and now my mom and parter had to go pick up my belongings. Absolutely ludicrous. I've been to some terrible places but this was by far the worst. What kind of nurse doesn't Medicate someone withdrawling after seeing the doctor. While I was there for 4 hours. I had to fill out a bunch of repetitive paperwork for no reason. I will never even drive by this shit building and I'm only putting one star because I have to. Id fill out none if I could. The only person I want to praise is Jaqueline

From the owner: The Recovery Village Salem Drug and Alcohol Rehab is a physician-led drug and alcohol treatment…read morecenter providing evidence-based care for alcohol addiction, drug addiction, and co-occurring mental health conditions in Salem, OR. Our rehab facility offers a full continuum of care, including medical detox, inpatient rehab, and outpatient programs for people suffering from drug and alcohol addiction. Find our detox and rehab center to be comforting and fit your personalized needs. We work with most insurance providers, including Blue Cross Blue Shield, Optum, United, Aetna, and Cigna. Get alcohol and drug addiction treatment today.

Recently brought a gentleman to this facility And was very surprised by the lack of professionalism…read moredemonstrated by one of their employees. The lady forced herself between me and the patient and proceeded to abscond with him. I informed her that it was my wheelchair that the patient was in and I would like to operate my own wheelchair to which she abruptly said "no" and proceeded to tell me that she needed to do some of her own duties before I could take my chair with me. I informed her that I was merely transport and I was short on time and did not have time to run around the facility with her to, she attempted to proceed anyway. There are further considerations to mention regarding liability in the event of incident. The longer the patient is in my equipment likelihood I could be held liable for any incident. As a courtesy, I try and accommodate them as much as I can, but if I am short on time, they need to stop trying to intimidate me into accommodating their schedule. It would be different if they had requested my services and were paying for them, but they are not my customer.

I spent 20 days here after a 2 day stay at a local hospital following a total knee replacement. It…read morewas not planned, nor did I partake in choosing where I went. I got excellent care and occupational therapy (OT) and physical therapy (PT) 5 days a week. The staff treated me very well and I learned a tremendous amount in PT & OT. There will always be times where a wait feels a bit long no matter where you are, but you must realize the nurses know how to prioritize the severity of the requests. I feel that if my other knee ever needs replacing, I will certainly plan to stay at Evergreen Windsor the next time to recuperate as well. Thank you Windsor Staff, for the great care! (Colorful Resident from room 28) 9/23/16 Insurance only covered 20 days of inpatient rehab, so I have 6 more PTs scheduled at OHSU-as outpatient. My first OHSU evaluation therapy was yesterday and the therapist said the progress I made from the therapy at Windsor was excellent, and this is after having no formal therapy for 9 days. I have been exercising at home the way Windsor PT and OT taught me, but wouldn't have scored so well at OHSU had it not been for my Windsor stay. Thank you Windsor staff. My new knee and I will always be grateful!

Amazing place the people there are nice and caring the workers really put in the work taking care…read moreof the people their

I spent 3 weeks at Avamere and was shocked at the overall condition of the building. The building…read moresmells moldy & musty, and sure could use a lot of remodeling. There are some very nice caregivers that work there, but having to deal with personnel shortages, and all the other issues, it often wears them down by the end of their shifts. The physical therapy staff is great, and the event planners do a decent job, but the atmosphere has just enough tension to keep the patients restless. The food was the worst thing about being there - truly awful and not that plentiful on some days - heck, I lost weight due to constraint (the one good thing). Even though my room had two patients, the room next door also shared the bathroom. Four older ladies with wheelchairs/walkers to navigate an old narrow bathroom door was miserable. I was given a list of rehab care facility ratings (while in Hospital) and Avamere Sunnyside was at the bottom - yet other Avamere care facilities were quite highly rated...go figure!

While in Utah, I paid a daily fee and was able to use the therapy pool at the hospital. I didn't…read moreeven need my doctor's referral, although that would have been easy to get. While at the SPR, I noticed the pool, and inquired whether I would be able to use it. It is only available to use if you're working with a physical therapist. When done with that you're not able to continue using the pool. The heart rehab program at GSH allows you to pay a fee and continue using the facility, even after graduating from the structured therapy. It's a shame an always empty pool, when I have been there, is not available for handicapped people to use with a doctor's referral and a willingness to pay.

Mackenzie has been so great with my baby girl, Jordan. My daughter has had torticollis and high…read moremuscle tone (possible hypertonic) and is a very stiff baby. Jordan has really loosened up and she doesn't seem to have torticollis anymore since starting PT with Mackenzie. Mackenzie is young but really knows what she's talking about and she is great with babies! She has made us really comfortable, even in the midst of a pandemic. We have enjoyed coming to our appointments. Thank you Mackenzie!