if you are trying to use insurance for acupuncture or massage, don't go here! you have been…read morewarned. they take your insurance information and claim to take it, but do not bill, so you will be stuck with the entire bill. it is the worst experience I have had with an acupuncture business yet.

I want to amend my original review for this location. I had several issues worth the business, but…read moreI'm happy to say they've addressed them, and I've now been able to experience the services they offer. Most of my original issues stemmed from issues with customer service. Since then, they have hired a young lady as a receptionist. She was cheerful and pleasant. The waiting room was comfortable, and the several staff members I met were all friendly. The owner was quick to respond to my reviews. I have a lot of respect for that. You can tell a lot about a business by the way they address their mistakes. Lilac Wellness and Counseling offers a wide variety of services. I went in for cupping, acupuncture and a massage. I was cramming a lot into a session, so the services were understandably abbreviated. With that said though, the room was comfortable, the music was soothing, and Xun was did a fantastic job. I definitely scheduled a second appointment while I was there.

Thorough acupuncture care. Good service and comfortable space. Always good results. Karen always…read morereviews my symptoms each visit, even if I just saw her the previous week. And today was exceptionally wonderful, because after my acupuncture I was treated to a magical massage with Dexter! All at one location! I'm a happy girl!

Under New and Awesome Management since April 2017! The place looks much better now and many of the…read morecomplaints from previous reviews have been addressed. 1) Rooms being cold - the new owners turned up the AC in the building. If you're like me, I get cold very easily - they'd bump up the temperature even higher before my session!!! And heat lamps are optional with soothing music playing in the background (so I don't hear the tic sound at all) 2) Groupon - I'm pretty sure they are no longer taking this. I think they are trying to focus on quality of treatment, and not in the market to compete on price-driven customers anymore. 3) Billing - as far as I know, they are handling all billing matters in-house now. They are pretty diligent about going after the insurance companies and fighting on behalf of their customers. I for one, never had an issue with this for the past 6 months I have been seen here on a weekly basis. Michael Johnson(the new acupuncturist) is an extremely knowledgeable, friendly and accommodating health care professional. As a business owner who's on the go all the time, I find my weekly stress management sessions to be extremely therapeutic. I have been going to him for the past 6 months, and will definitely continue to in the future.

These are the kindest people. They are great chiropractors and the front desk staff is always…read morewonderful. If you are looking for a chiropractor this should be your stop!

Excellent expertise and care! We've visited for both chiropractic and acupuncture treatment. The…read morecare was excellent and provided immediate relief for our symptoms. The depth of knowledge and proficiency is excellent!!

Staff very helpful in figuring out insurance coverage and how to schedule appointments around my…read morebusy work time. Very helpful in getting me back moving again.

This is a truly incredible group that prioritizes their patients and takes great care of them. Our…read moreentire family (4 adult and a couple of teenagers) drive from the coast every few weeks for adjustments and massages. The office staff is welcoming and kind, and they always have delicious Hersheys Nuggets waiting as a special treat when you arrive. We will continue to refer friends and family here as we continue our own care for hopefully years to come.

I have had a gift certificate from Healing Hands Clinic of Natural Therapies for a massage since…read moreDecember 2025. I have made several attempts to make an appointment and the only response I was given was that they were too busy. I physically went to their place of business where the gift certificate was purchased and now I see they have moved out and have not left a forwarding address on the door or with the property leasing office. Their phone numbers are still connected but they do not respond to the many messages that I have left. In sort, THEY HAVE STOLEN MY MONEY.

I had Chris as my chiropractor since about 2005. I am now on Medicare with a plan G supplemental. I…read morecalled and the receptionist said they can't see patients on Medicare period. I'm super bummed about this. Susan L

Dr. Michael is amazing! I've dealt with a shoulder injury for over 2 1/2 months. I've been through…read moreall sorts of therapy: massage, acupuncture... everything trying to figure out what was going on. On my second visit here we realized that the shoulder was just a byproduct of what was actually injured. I had two ribs in my upper back that were popped out and in one quick swift motion he put them both back in and I'm on my way to recovery. The staff was so friendly and attentive. I felt welcomed and this is my new regular place I will be going to.

I went to this clinic on a $49.00 spinal decompression appointment special. Dr Mike was very…read morethorough and informative. I expected to be upsold on other treatments, which I was. Each was thoroughly explained, no tricks. I'm 71, been to many chiropractors over the years, some excellent, some not so much. That was yesterday. Today I'm pain free for now. This Dr. gets a 5 star from me. And he listens well and fits his techniques to your needs.

I'm visiting Salem from California and found Dr Hubble and Journey Through Healing Chiropractic. I…read morewasn't sure what to expect. I was as extremely happy that he continued with the treatment that I get back home. Dr Hubble is very friendly and listens to what's going on with you, thank you. The office is charming and quaint. The office is extremely clean and inviting. I will be going back every time I'm in Salem and need to keep with my program. I STRONGLY recommend Journey Through Healing Chiropractic!

Cute chiropractor office in a vintage Salem house. They do not normal do manual adjustments, but…read morewill if needed. They use some kind of device that adjusts to your level of need. My neck feels better after four visits.

I was referred by my surgeon to address some areas of swelling that needed to be broken down so…read morethey didn't develop into scar tissue. Rachel explained the procedure and tools she would be using beforehand and didn't try to upsell me on any products or services. I have already scheduled my next session and highly recommend them.

Very professional setting. The massages helped me on a path of healing after a car accident. I…read morewould recommend anyone who needs a massage for various reasons that this place is the Best to start the healing