No I am not a bot, and this is my first review because I made a yelp account to solicit quotes from car shops in the area.
TL;DR - Regardless of if you know a lot or a little about cars, just come here and get your work done. Details below for those that care.
I was looking for someone to help me drop some upgrades into the 2013 SUV I just bought. I spent some $$$, so I wanted to do my due diligence and find someone who actually cares about their craft.
I picked three shops with 200+ reviews averaging at least 4.5 stars, then I saw JR Car Audio with 12 reviews and a perfect 5-star rating.
I reached out to all four shops asking for a quote. I gave them the details: new head unit install and front and rear dash cams. Then I asked for an itemized labor quote. Most importantly, I asked them to tell me if the stuff I bought would actually work for my car.
Two of the shops treated me like just any other customer, just saying generic units are hit or miss and quoting labor. One shop, I was leaning toward working with since they had a high rating with so many reviews, but basically refused to check my gear for compatibility. They insisted on install-only, no exceptions, and encouraged me to 'shop around if i didn't feel comfortable'.
Then there was Agustin. He asked me to come in person so he could figure out exactly what I wanted. He gave me probably 45 minutes just to consult. The first visit, I didn't have the head unit with me, so we clarified my plan and he gave me a quote that beat all the others. No upselling, and straight shooting about the potential issues like maybe some SWC would not work fully.
Next day, I brought the head unit. He paused his work to check it, explained it wouldn't work as-is, and showed me the trim kit and wiring harness I needed (I bought the wrong stuff on Amazon, but that was part of the plan. If i didn't need it, I'd return it to save some money). Turns out he had everything he showed me that I needed in stock, and only charged me a bit over half of what I would've paid buying it all myself.
So after talking, he gave me the all-in quote and his word that he will do his best. Then he added an out for me too saying he'd restore everything and only charge a quarter for the time spent if it ended up not working.
Yeah, 12 reviews isn't a lot, but they're legit. You best believe I read each of carefully. People talk about how down to earth he is ("affordable"), how invested he is in his work, how he fixes stuff others didn't do right. I'll add to this list and say that he only accepts work that he knows he can take pride in.
I got my work done 2/14. Done in 3 hours instead of the 4 hours minimum everywhere else quoted. And get this: he hooked my reverse cam up to the new head unit too. I seriously just asked as a Hail Mary, and he said he'd look into it and see if it was possible. I'm pretty sure many places would've charged extra for that. Huge win.
This is my first and probably only ever Yelp review, and it's for Agustin. Dude's got integrity, works hard, delivers on time, and clearly takes pride in his work. I'm saving up and planning my next project with him, and I most likely won't even bother shopping around. read more