Superior customer service. Their knowledge, their willingness to share that knowledge, and their…read morewillingness to find answers to unusual but specific questions is amazing! Their prices are very reasonable. Their on-hand stock is impressive, and, if they don't have, they're willing to find. Highly recommend.

Every day is a good day, regardless of temperature, rain or snow, and we got all of those and cold,…read moreto enjoy shooting a match all to benefit our neighbors in need. To coordinate a shoot is a very daunting task, it takes a lot of people's efforts to make it a success. First we need a facility to hold such a match, well Illumined Arms donated their fantastic facility for shooters to compete and the assistance of their staff to insure the facility is available for holding the event , then all the sponsors to advertise and staff, Battleborn group, Vet Mech Arms and the Lyon County Sheriff's department staff to run and insure this event went smoothly. We also had a late sponsor by Anderson renewal windows to support such a worthy cause. All this for supporting our neighbors in need of support with our donations. This was a turkey shoot after all, so turkey's were of course the prize to the top shooters. From what I observed, everyone left with smiles on their faces, satisfied knowing we were doing this for a very worthy cause and we all participated in a safe event.

I recently moved to Carson City from California and have visited almost every gun shop in the…read moreReno-Carson city area, from small stores to Scheels and Cabela's. I chose Precision Marksmanship HQ in Dayton as my go-to. It is a very small shop but if you want personalized service this is the place to go. Matt the owner is very knowledgeable and can help with any of your needs. In addition, he is a military veteran who served our country. His prices are equal to, or for the most part lower than the larger stores. He can get you the firearm of your choice more quickly than most other shops, especially hard to find firearms. I highly recommend that you check out Precision Marksmanship HQ.

Had a couple of my firearms transferred here and Matt the owner was very friendly and hospitable…read more He makes you feel very welcome and is wonderful to have a conversation with. Store is a little small but carries a variety of shooting supplies as well as some new and used firearms. A much welcomed shop in Dayton. Highly recommend visiting this place if you're looking for your shooting supplies and enjoy small town friendly customer service.

Gene helped with an M1A that was built incorrectly by another gunsmith several years ago. Gene got…read moreme all squared away and I'm super grateful.

Gene has been working on firearms probably over 60 years. He is an old school gunsmith and…read morespecializes on the 1911, although he has done work on my glocks as well. Jeff Cooper called him the best old world gunsmith out there, but he has not been in his shop that much anymore and is hard to get ahold of.

I had a disappointing experience with the manager SAM ALALEM at this pawn shop. I asked a simple…read morequestion about the military discount and whether it also applies to military family members. Instead of calmly explaining the policy, the manager became rude and visibly upset because he couldn't clearly explain how the discount works. The interaction was uncomfortable, and even the employees seemed embarrassed--they were looking at each other because of the manager's behavior. I wasn't trying to argue; I just wanted clarification on the store's military discount policy. I believe customers deserve to be treated with respect, especially when asking honest questions. A professional and courteous explanation would have gone a long way. I hope management works on improving customer service and communication.

Run don't walk away from this place. They are rude and insensitive. My son passed away and his…read morebrother went t pick up his guns. Come back in 30 days because we have to do a background check. Went back to pick up the guns and was told you can pick them up but you have to leave them for 5 days for a background check. Then the price was $100 more. Woman was beyond rude and still don't have guns!!!!!!!!!!

So I've never been in this position before, but when your bills are $13k a month, it's highly…read morepossible. I needed to come up with $6k by next Monday, so I turned to the Palace for a loan against some pretty posh, expensive belongings. We were greeted and helped by Brooke Watson.. She answered every question, gave advice, and addressed our situation with the utmost of understanding. As the entire process unfolded, she explained exactly what was going on at every turn. It took me quite a few months to be able to get my bracelet back from Palace. But along the way Brooke was always available to answer questions. This place really came in clutch when I was in need, and they even loaned me what I actually needed, compared to what they originally offered. I don't plan on, and I hope I'm not in the situation I was when I came in here last year, but I definitely know that they will take care of me. I'm actually going to be stopping in randomly to shop for other jewelry pieces of possibly firearms they have for sale. This place will take great care of you. Every person I interacted with whether personally or over the phone were absolutely excellent!

I took my antique wedding set to palace to be repaired. I also had a silver chain that needed a…read moreclasp. The repair was done quickly. I picked them up today. The rings look amazing! So does the chain. Nice and clean and shiny. The ring repair was expensive, 500.00, just to repair where they had been cut off the previous owner. But palace does good work. So im very happy with palace today.

​Matt at Reno Watchworks is a true master of his craft. I came in with a few Omega watches that…read morewere left to me by my grandfather, as well as my mother-in-law's clock that had stopped working. From the start, Matt was absolutely fantastic. He took the time to explain the entire repair process so well that I felt completely comfortable leaving these sentimental pieces in his hands. ​I really appreciated that he gave me budget-friendly options alongside the choice of staying with genuine pieces. He was very transparent about where he sourced the parts and offered a very fair price for such expert work. Matt was extremely patient and answered every single one of my questions. If you have a timepiece that needs specialized care, I cannot recommend him enough!

I had an absolutely great experience at Reno Watchworks! I received excellent customer service by…read morethe owner, Matthew Bidenko. I had a watch that I replaced the battery and was unable to snap the watch back together again. Apparently, the watch crystal required a crystal press to snap the crystal back into place safely. He did so very quickly and didn't charge anything for his service! He was extremely friendly and personable with me. I have used other watch repair shops and can absolutely say that his expertise and knowledge of watches is exceptional! I will definitely continue to use this shop for any and all future repairs on my extensive watch collection without hesitation. I absolutely recommend Reno Watchworks to all you watch collectors and aficionados! Thank you, Matthew!​

Absolutely amazing! Extremely punctual and very knowledgeable. I would recommend this shop over…read moreeveryone. The owner is also very responsive and wants you to get the best bang for your buck

If you want to use a guy who doesn't keep his word, doesn't call you, or just doesn't finish your…read moreprop. This is the place! Took my prop to him in July 2025...he never called. April 2026 I had to go get it...still not done. I understand life happens, But when it does you call your customers. This is not the first time...so shame on me for trusting him again. I posted one review before...but he called me. I took it down then thought about it. He had the chance to make it right. He chose not to.

It's been a while since Don helped with my generator problems but there is no one I would trust…read moremore. He is a decent man, always ready to offer his best advice, and true to his word.

Brought my 2 year old table saw in for repairs. The fence lock would not lock in place and needed…read morea new screw (missing) and an adjustment. So why did they take out my motor brushes and wanted to replace those plus parts that were perfectly fine? In addition, another $5 for miscellaneous parts with no description what it was for? The missing screw is $1.43, a flat washer is $1.43 and the Nylock is $1.43. Those should have been my parts for repairs yet they wanted another $20.00 on top for unnecessary parts.