I dropped in to find out if an old clock could be repaired. Turns out it worked fine, I just…read moredidn't know how to wind it! Tom was very knowledgeable and told me some clock history. Great experience.

very personable and does excellent work. The clock fell and the doir needed repair. the works…read moreneeded cleaning and the springs needed checking. He fixed the clock my grandfather passed to me and it looks and works great now. well worth the fee.

The owner, Mr. B of the initials above, was kind and communicative when it came to a repair of a…read morebeloved piece of jewelry from the south western American silver style. The repair work was reasonably priced and perfectly done. The display cases are tastefully a raid and full of absolutely astounding pieces in many different pricing ranges I would be delighted to spend more money there in the future The staff was very kind to myself and my daughters when we went to pick it up overall an absolutely wonderful experience.

My wedding ring was loose and I needed a jeweler to tighten up my diamond. The original place I got…read moremy ring was on a cruise ship jewelry store that is located in New York so it wasn't ideal to send it to them. I didn't realize there was this store here that is fairly close to my house which is nice. I stopped in and they only charged me $40 I think or $45 to tighten the ring. They were very nice. Unfortunately the ring got loose again, but they tightened it again without any charge which was very nice of them. When they were tightening my ring I was walking around and looking at the other items they had and they looked very nice. A variety of different jewels and stones available. I noticed some black onyx and Tahitian pearls which are my other two favorite stones other than diamonds. I should've asked if they have lab grown diamonds, but I didn't think to ask. The gentlemen was asking what kind of stone my ring was in the center because he's never seen such a color for a diamond and I told him it was a fancy blue diamond. He said that he's never seen that color before. Definitely recommend them for jewelry and other services they provide.

I didn't know much about the difference between jewelers until I stopped into this Kay Jewelers. My…read moregirlfriend and I moved into town about six months ago and needed to get a ring fixed. The ring was purchased in a different city but from a Kays. That first day set the tone for our continued business at this Kays location. About a month ago we were in looking at watches and my girlfriend picked one out that she liked. The young lady that works there asked us if we would like to put it on our wish list in our account. We said yes not thinking much of it. I decided to purchase the watch for my girlfriend for Valentines Day but couldn't remember which model it was that she liked. I walked in the store today (2/4) to purchase the watch. The wish list on our account was so helpful to me, I was able to get exactly what she wanted. The customer service in this store is exceptional and I really appreciate their help. I would recommend this Kay Jewelers location to anyone!

I needed a spring bar replaced on my watch band....I have had this done dozens of times all over…read morethe country....and jewelers usually do it for free because it takes two minutes and costs them penny's, so as a courtesy I asked them to replace the battery while you are at it....wanted them to make a little money....anyway....I waited a few minutes and got a new battery but no spring bar....so I paid them $15 for a battery I did not need and still have my watch in my pocket and not on my wrist....seems a bit crooked to me....should have said We don't have the spring bar and asked if I still wanted the battery replaced. Never buy anything from them if they basically scammed me for $15 bucks

Congratulations on the BBB acceptance. The standards for a BBB accreditation is high!…read more I have worked the other 2 auction houses in Reno since 2001,and know Kyle (owner) and his employees from those years of working as well as consigning and buying elsewhere. Kyle and his staff bring much experience and know how to run the Premier enterprise and it shows. The fact that they are just plain ol ' nice decent people is a bonus. Premier Auction business is well managed, consignors treated well & with respect, staff is accommodating and pleasant.

Efficient. Friendly. Honest. What else could a person ask for! Promises made. Promises kept.read more

Have been a customer for many years, both for purchases and repairs. They're fair and have a…read moreremarkable eye for attention to detail. Equally important, they are honest, trustworthy and a pleasure to work with.

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

Listen everyone, if you need a piercing or any kind, this is where you need to come!!!! From the…read moretime you walk in the door you are going to feel welcomed. You can shop for the exact jewelry for whatever piecing you want or even order something special. The piercers are the best and everything is beyond sterile and taken care of. I'll never go anywhere else. Love them!

My 10 year-old daughter got her first ear piercing here and the staff was very kind and very…read moreprofessional and they did perfect symmetrical work ear to ear Excellent professional care great selection of jewelry All facilities is incredibly clean