Just purchased a 2023 CRV Hybrid Sport Touring from Frank at Flow Statesville…read more I was specifically looking for the Urban Gray Pearl in this trim package and they are extremely difficult to find sitting on a lot. Frank took my deposit in April and ordered me one. It was set to be made late May and delivered mid June. The plant these are made at is across the border from Niagara in Canada, so transit to NC shouldn't take long. However there is a backup due to lack of truck drivers so my vehicle arrived about a month+ later than expected. Frank and I kept in contact weekly as I needed the vehicle asap. He nor the dealership had control over delivery and really couldn't give good information on transit. Then I received the call it was on the lot and I could pick up the next day! I arrived at my scheduled time of 3. There were adequate staff that helped me through the paperwork which took about 45 mins, I was very happy with that! The detailers were cleaning the car as we knocked out the paperwork. I did have to wait an additional hour for this process that could have been done prior to my arrival. Once complete a different employee offered to walk me through all the bells and whistles. This was great as previous purchases at other dealerships have not offered this. All in all I am very pleased with my purchase experience at Flow Honda Statesville! I absolutely love the car too!!!

Their level of honesty. They wore me down making the…read moretransaction last about four times as long as it should have and then slipped in an added fee of 799. that I was able to catch and have them remove. They absolutely knew what they were doing that this on purpose.

Great job and reasonably priced. I would go back, everything was explained in advance.read more

Excellent service. Trustworthy and honest. Better than the Honda dealer. If he finds something that…read moreneeds to be done, do it. He's not a scammer.

Jimmy and his son are extremely professional, competent, responsive, and are excellent mechanics…read more More importantly, they are tremendous human beings. This is a great family business and a great example of an honest, careful, and capable small business. They really helped me when I needed the help and provided EXCELLENT customer service. Really, I cannot say enough positive things about my experience. These are very trustworthy, knowledgeable, high integrity people. I am a customer FOR LIFE.

This place is a definite NO! The owner lives up to his…read morebusiness name. Mad as a hatter and monkeys with cars. Poor work performed. Hard to deal with and just plain nasty. Stay away from this one.

Great service department! I didn't buy my car here, but I do get it serviced here. So far I've…read moreworked with Samantha and Justin and they are both amazing at their jobs! They clearly state what needs to be done, gives reasonable expectations for how long it's going to take and provide regular updates. This is hands-down, the best service department at a large dealership that I've ever dealt with! Keep up the great work!

We recently purchased a 2026 Toyota Tundra from Tyler at Flow Toyota in Statesville, and it was by…read morefar the best vehicle-buying experience we've ever had. Tyler was outstanding from start to finish. He was friendly, highly knowledgeable, and genuinely attentive to exactly what we were looking for. He made the entire process smooth and stress-free. Even after the purchase, he has continued to be responsive and helpful with any questions we've had. Cameron in the finance department was also a pleasure to work with and made everything straightforward. We are extremely pleased with both the truck and the service we received. We would highly recommend Tyler at Flow Toyota to anyone looking for their next vehicle.

Check engine light was on, and many of the sensors were on, and the car couldn't pass inspection…read more The team at Voelske's were super getting me through this, and were always true to their word, and they went far above and beyond what I've come to expect from dealing with other auto repair shops. They truly are a family business, and they treated me and, from what I could observe, everyone like family. They have earned my respect, and my future business. By the way, my car has 216,000 miles on it, and looks pretty beat up (I call it Frankenstein), but we'll keep going.

I recently moved back to Statesville and I wanted to find a reliable and trustworthy place to…read moreservice my German car. Voelske Automotive came highly recommended from several friends so I chose Voelske when I was having issues with my check engine light and again later when the annual A service was due. I couldn't be happier with the level of service, quality of work, and honesty of the staff. I will definitely be a repeat customer.

This is a hard one to write. I do NOT give bad reviews. I just don't. I loved this place, the…read morepeople, and referred so many people here over the years. I'm very sorry that I did. We've taken no less than six German vehicles here. They've grown and gotten busier. Change is NOT always good. Things get missed. People get distracted. Customers get overlooked. I took my GL in for a hard downshift and was told in no uncertain terms what it needed - a transmission service would fix the issue. The "diagnosis" from the tech (which I have a photo of) showed no issues - green all the way. Paid nearly $650 and got the vehicle back - with the exact same hard downshift - NOTED in the tech's notes. I have a photo of that as well. I spoke to April about the issue, that the hard downshift was still present. She said it may need a second $650 transmission service. I asked point blank if anything was wrong with the transmission and was told no, dismissively. Needless to say, the hard downshift did not magically repair itself. I asked around for a reputable Mercedes tech and was provided the name of Carolina Auto Direct in Lincolnton. I also got quite a few similar stories from people about Master Tech during these conversations. Carolina Auto Direct quickly diagnosed the issue - a solenoid was needed! $1700 for the repair, which of course includes a transmission service. The $650 I paid to Master Tech after giving them THOUSANDS of dollars over the years stings. It hurts even more that I tried to get them to do the right thing and give me a refund and got a whole lot of denials. Lesson learned. Thankfully, the issue is resolved before it turned into something worse - thanks to Carolina Auto Direct, where our Mercedes vehicles will be going from this point forward.

Excellent service and quality of work also excellent.recommend thiss sitefor auto serviceread more

Updated to add...I was passing through Statesville this past weekend and called Larry to ask if he…read morehad my money and that I could stop and pick it up. He informed me that he is now not going to give my money back and that it was his employee that took my money not him...I'm not sure if he understands that he is responsible for his employees. I have been patient and nice to this person, BUT do NOT use them. They will take your money and not look back..

My husband was driving through Statesville, NC, when diesel gas started pouring out of his engine…read more He is a hot shot driver, was carrying a heavy load on a 40' trailer and was really stuck. Most mobile mechanics only work on semis. We were lucky to find Larry. The parts houses were closed, we ended up having the truck and trailer towed so Larry could work on it the next day. Since my husband would spend the night without access to food or water, Larry and his wife brought my husband some sandwiches and drinks. The next day he quickly repaired my husband's truck, he was back on the road and made his delivery on time. Larry is the one to call if you are in his area and need repairs done. His charges were reasonable, he did a great job quickly. He went above and beyond and we will never forget you. Thank you Larry.

Professional - clean - honest - only place I let work on my diesel R350…read more Wayne and his fellows are polite, respectful and good workers. You can't get better. PRICES are fair and honest not like another .... if you have a good mechanic and a good doctor, you have a good life!! I LOVE THIS PLACE!

Nice people ,nice waiting room, somehow my appointment got mixed up, but they did the oil change…read moreanyway while I was waiting. I will be back for the oil change in the Mercedes.