We decided to send our 17 year old to get his car inspected, because we figured that a big name…read moreshop would treat him fairly and not try to take advantage of him. HOW WRONG WE WERE! They tried to tell him he needed everything under the sun! They quoted him over $7000 worth of repairs and services. Tried to scare him about the safety of driving his vehicle home from their shop without having work done on it. Totally tried to take advantage of him. We will NEVER GO BACK TO THIS SHOP, and WILL MAKE SURE THAT EVERYONE WE KNOW OF AVOIDS THIS SHOP. I wish we had read the reviews about dishonesty and taking advantage of customers prior to sending our son there for almost 3 hours to get a simple state inspection. Horrible and unprofessional experience.

Highly recommended. They were honest and saved me a lot of money by letting me know what not to do…read more They were able to diagnosis and properly repair my 2015 Honda Civic and it now rides like new. Prices were competitive and value was great.

They didn't put my skit plate all way back on after an oil change and we had to take it off but…read morecan't get the last piece off till I get a knew one. I 've been on the side of the road so this is very unacceptable and I will not be coming back.

Valvoline has done a great job with all my vehicles over the years…read more They have always been honest and professional. They see one of very few establishments I trust.

Fast, friendly, professional service. Had a trailer flat out on I40 at 5 pm. Called and Miss Tegan…read moresaid they would stay open to help if they had too. I pulled up and Christopher went right to work. In and out in about 30 minute.

This wasn't my first time going to Mr. Tire's, so I didn't second guess going back.(Granted, I only…read morewent for oil changes, tire issues & and a state inspection). But this time around(Friday), I went here for what I thought was my brakes, but it was actually my wheel-bearing. They told me it would be one price, then 1.5 hours later. They called me, and it would be $520 more due to having to cut my cv line. The part was to be there the next day on Saturday. I had to call & was told part didn't come in, will be there Monday. Monday, I got a call that the part is on back order & should be there Thursday. Thursday, I called & they said, "Oh, the part came today & will be put together tomorrow. I stated in EVERY call, "Please communicate updates, because I shouldn't have to call." FRIDAY(a whole week) came I called Hey, I was supposed to get a call my vehicle is ready" The guy says Oh, the dealership we get the parts from is strike & not sure went we will get that part" I was Furious!!! I decided on my best decision with my family. Monday, I got my vehicle towed to a national auto shop(after speaking with them about it). They fixed it in one day & charged me $753.83 less even though Mr. Tire's cut my cv(which was told it didn't need to be cut). Go at your own risk!

This place is awesome! Hands down the best place to get your automotive work done. I can't tell you…read morehow many times something has gone wrong with my car, and they told me to just drive it over, and they'd try to work it into their schedule that day or the next. Then, when I drop off my vehicle, they can efficiently tell me what is wrong and what needs to happen. The best part is that unless my vehicle desperately needs the work (like the car won't start or function without it), they tell me to call around and see if anyone can beat their price. Generally, no one else can beat their price. Then when they do start the work, they are done extremely fast. I can't say this enough, but these are the best guys to get car issues fixed, period.

New ownership. Had been taking vehicles here for 20 plus years…read more Took my truck in to look at the air. Was sent an electronic list of issues needing fixed. My truck has 250,000 miles. May be worth $10,000. They sent a lost totaling more than the value of the truck. Over $11,000. I declined took it to a trusted mechanic that charged me $148 for actual needed repairs. No phone call explaining what was necessary or what could wait. Just a list of accept or decline fixes. I can only assume the hope is you will accept all I will not be going back nor my family.

Just purchased a 2023 CRV Hybrid Sport Touring from Frank at Flow Statesville…read more I was specifically looking for the Urban Gray Pearl in this trim package and they are extremely difficult to find sitting on a lot. Frank took my deposit in April and ordered me one. It was set to be made late May and delivered mid June. The plant these are made at is across the border from Niagara in Canada, so transit to NC shouldn't take long. However there is a backup due to lack of truck drivers so my vehicle arrived about a month+ later than expected. Frank and I kept in contact weekly as I needed the vehicle asap. He nor the dealership had control over delivery and really couldn't give good information on transit. Then I received the call it was on the lot and I could pick up the next day! I arrived at my scheduled time of 3. There were adequate staff that helped me through the paperwork which took about 45 mins, I was very happy with that! The detailers were cleaning the car as we knocked out the paperwork. I did have to wait an additional hour for this process that could have been done prior to my arrival. Once complete a different employee offered to walk me through all the bells and whistles. This was great as previous purchases at other dealerships have not offered this. All in all I am very pleased with my purchase experience at Flow Honda Statesville! I absolutely love the car too!!!

Sales and finance were great to deal with but service after purchase and quality of the vehicle…read morewere horrible. I bought a brand new Honda Ridgeline and got a warning light the second day of ownership saying the blind spot monitoring system was not working and to see dealer. Took it in for service and they stated that they would have to order a part to fix it and it would take a week to get it. I drove the truck home and when I went to back out of my driveway the backup camera started flickering and went black. When I called Flow service department they said well we will look at it when you bring it in for the blind spot fix. This is supposed to be a brand new vehicle! Only 200 miles on it and already having problems with it and the service department and dealership are just treating it like it's no big deal.

I made an appointment for 3:00on Wednesday July 26th by phone and on line to have an oil change and…read moretire rotation, which was advertised at 25:99. Upon arrival the sarcastic employee Scott ask me what oil do you use I told him the same one y'all used last time. His reply was I don't have anyway to know what oil you use we are no longer National Tire and Battery we are Mavis the days of the inexpensive oil change is gone ours now starts at 49.99. This is definitely a bait and switch kind of dealing and I will be going to the better business bureau and social media and encourage everyone to copy it to their page so no one else will get bait and switched

The manager wouldn't listen to complaints. Had to contact corporate to resolve issue. Kudos to…read morecooperate

Bad attitude didnt let them work on my stuff last in the office didn't know what she was talking…read moreabout just rude

Had issues with my van since bringing it here for oil changes. Found out when I took it to a…read moremechanic, they had it marked for 5 qts when my van takes 6 qts. It wasn't just one oil change, it was several. Won't be doing business with them again.

Took my car in for a transmission check. They took it apart and said I needed a rebuild. I put…read moredown over 3k of my own money and then discovered I had a warranty. They covered the bill 100%. Took 3 months to get my car, and when I got it it wasn't fixed. Had to take to a dealer to program the computer. The dealership said I had a small leak and Jim said to bring it by when I had a chance and he would look at it. I took it there and he said my warranty on his work was void due to me driving the car..he never told me to tow it there..this guy and everyone involved are shady crooks. Took my deposit also and has not refunded me. Avoid this place at all cost. He will take your money and run.

In my opinion only. This place should be shut down..They are using a reputable name(Jim's…read moreTransmission), and running it in the ground. THEY ARE NOT JIMS TRANSMISSION must locals know. They are american Transmission, and they will rip you off. My car did not move from the spot the tow truck left it...550.no diagnosis, not a wrench turned on my car.....BEWARE...

Called when I was waiting forever for AAA to get back to me and Romeo showed up 30 min later, he…read morewas very professional and got my Jeep towed to where it needed to go and texted me when it got there. Highly recommend these guys!

The responsiveness and professionalism of JJ's was off the hook!…read more Their expertise in Teslas is the best in the area!! I highly recommend JJ's for any vehicle needs! Roman was amazing!