I do not recommend CaloSpa. I was given a gift certificate for a 50-minute massage and went to use…read moreit in December 2025, only to be told it was no longer valid because it was purchased in February 2020 and their gift certificates "expire after five years." This expiration policy was never stated anywhere on the gift certificate. There is no expiration date listed and nothing indicating it would become invalid. It was extremely disappointing to be told I couldn't use the gift certificate especially when the service was fully paid for and clearly specified on the certificate. This feels misleading and unfair to customers who receive gift certificates in good faith. Based on this experience, I would not recommend purchasing or gifting certificates from CaloSpa unless all expiration terms are clearly disclosed in writing.

I recently had my first ever HydraFacial with Lindsey at CaloSpa, and wow! Where have you been all…read moremy life? My skin was looking dry and dull and just plain tired with a combination of dry flakiness and mild breakouts. Nothing I'd tried was helping much, so I reached out for professional help and I'm so glad I did. Lindsey was right on time, very friendly and professional, and it was clear from the start that I was in excellent hands. She explained the processes, devices and products she would be using and encouraged me to ask questions if I wanted as we went along. The entire experience was very relaxing and pampering, and best of all, effective. My skin has never felt so thoroughly, yet gently deep-cleaned and nourished, somehow calm and perky at the same time. In the week since my HydraFacial, there's a translucence, and yes, glow, that I hadn't seen in years. I can't wait for my next visit!

Dr. Mizuguchi and his staff, namely Sarah and Audrey are professional, knowledgeable, caring and…read morethey listen! I highly recommend them if you want first rate care and informed consulation.

The staff is wonderful and I liked Dr.Mizuguchi. However, he did not deliver what he promised for…read moremy brachioplasty and then offered me no reasonable solution to the problem. Nice guy, wonderful staff, but did not deliver.

Excellent staff, wonderful services, and very knowledgeable! Up-to-date equipment, as well as…read moretechnique. Full service in the spa as well as surgically. Can't recommend the Team enough!

I've had a great experience here. My skin has improved and I look refreshed. I've done laser…read moreresurfacing after years of acne and acne scars. Highly recommend.

Y'all, this is the BADDIE ACADEMY! Every experience I have…read morehad with this team has exceeded even what their five star reviews say. I could go on and on about the excellent plus care I have gotten from day 1 or the wonderful staff or the incredible products and services, but everyone else already said that in other reviews. I want to point out the way EVERY single staff member has worked to make me feel welcome, comfort me when I was anxious, celebrate with me as I moved through body changes, and remind me that I was already beautiful even if I never had a procedure or purchased a product. I never was pressured or pressed to fit a particular beauty standard. The team helped me to define my own goals and discussed solutions. My confidence in my body is at an all time high and I can't thank them enough for the ways I've been empowered and understood. I call them the Baddie Academy because they are committed to helping their patients not only achieve their aesthetic objectives, but also supporting and improving the confidence of those lucky enough to be treated there. If you are looking to invest in yourself this is the place to do it.

The entire staff is wonderful! Dr. Prescott's empathy and compassion shine brightly through all she…read moredoes! Plastic surgery is best when done by someone who has talent and skill. I am so blessed to have her as my surgeon and her staff as my care team!

I met Dr. Waterhouse for the first time today, 09/01/2023, and she made me feel comfortable from…read morethe get-go. It was then that I knew that I had made the right decision. She was patient with me, and explained, in detail, my procedure, and what to expect from all of the processes after surgery. I left her office feeling very good about my prospects, and felt that I would be in good hands with Dr. Waterhouse. Now, I am looking forward to my surgery, and know that my results will be exactly what I am hoping for. I must also mention that her staff was very polite and informative, and treated me like I would hope that a professional staff would be. And I was not disappointed in the least. Stephen Haddon

This is the strangest review I have ever written and it will probably hold that title for a while…read more I don't know if people would use Yelp to look for surgeon, but hey, it is one other platform to share information. I am giving 5 stars on my overall experience with the office staff, doctors, pricing, and results. At this practice, I went to see Dr. Geoffrey Durham-Smith for a breast reduction (non-cancer/illness related). I was referred by a friend who had a surgery done by him in the past and was satisfied with the results. I went for a consult (sometimes these are "free" meaning they may be covered by your insurance plan, CHECK WITH YOUR INSURANCE FIRST). At the consult, they will take your general information (height, weigh, blah blah) and it may include taking pictures of your breasts if that is what your surgery is for (it's weird, but just a heads up). Then the doctor will come in and briefly speak with you, ask you a few questions, and give you more information. If you want them to, they will submit a request for medical review/prior authorization to your insurance company to see, if you decide to have the surgery, if it is a covered benefit. Once they receive a response from your insurance company, they will get in touch with you. After the initial anger of my insurance company refusing to even review it for medical necessity (because it was NOT cancer related), I was able to talk with them about the self pay option. When it comes to self pay, they can give a pretty accurate quote (including the doctors fee, anesthesia, operating room, and hospital fees). Make sure to ask what fees may come up NOT included in the quote. I had a few fees come up that they did not say, which led to some anger and heated discussions with them, but everything was sorted out. The office staff was, 99% of the time, helpful and patient with all my questions and paperwork requests (needing receipts, FMLA paperwork for me and a caregiver, disability paperwork for work). The other 1% was after I received an unexpected bill and someone who didn't do the billing/cost information tried to help me and did not have all the information when I was already mad (if you already paid everything for you were quoted and you get another bill when you have already paid everything out of pocket, you would be mad too). Dr. Durham-Smith is a very professional and to the point doctor, he did not chit-chat and shoot the breeze. His bedside manner was all business, which when surgery and pain scare you and make you feel like a child, may not be the best, but the nurses at the office and at the hospital, help with that. I am very happy with my results from this surgery and experience with this office/doctor. If there are any women who are even THINKING about getting breast reduction, I greatly encourage you to at least get a consult, and I would recommend this office. Just make sure you are asking questions of your insurance company and to the office itself when it comes to money and coverage.

From the owner: Welcome to Plastic & Aesthetic Surgery Specialists of Kentucky, where our experienced plastic…read moresurgeons offer full service plastic and reconstructive surgery including Facelift, Laser Skin Resurfacing, Rhinoplasty, Breast Augmentation, Breast Reduction, Breast Lift, Tummy Tucks, Liposuction, Buttock Augmentation, Laser Hair Removal, BOTOX, and more, with a particular focus on quality patient care. If you are considering a plastic surgery procedure, please call our office at 502-895-5850. We offer confidential complimentary consultations for non-insurance covered procedures. We'll give you individual attention and help you have realistic expectations based on your unique body.

Dr Samuels is one of the best drs I have dealt with as far as her knowledge and the way she cares…read morefor her patients. I would not go to any other Dr for any procedures that she does besides her

I came to Dr. Samuel to have profound and CO2 laser. Total was about $8000. At the time of the…read moreprocedure, after I had paid that they would not be able to go as deep with the CO2, laser because of my skin tone. So they barely used it, but yet I still had go pay for it. I have been unhappy. I really do not see any results whatsoever in either the procedures. I have not been able to see the doctor for follow up. It's always the assistant. I think it's very unprofessional that the doctor herself will not see me.. if they knew that the procedure was not going to be helpful. We could've not done it at all or used a inexpensive type of skin treatment. Truly believe is a total waste of money.. Profound I don't see any results , same with the CO2, no results. Don't waste your money .Very disappointed in both the procedure and the doctor for not following up to see me.

Please do not go to May's Plastic Surgery Center in Louisville Ky..I had my face literally melted…read moreand severely damaged buy ASHELY HATFIELD in a RF Mironeedling Procedure..I know she damaged my face up on PURPOSE. But I can't prove it because my medical records from the facility she worked at two years ago were falsified..and for the reason I know she did this to me on purpose because she's supposedly a Licensed Medical Aesthetician and has 12 years experience in skin care and laser treatments so why the H$ll did she use the settings of 2.6 mm needle depth under my eyelids, knowing it would have caused trama to my right eye..and now my face is damaged so bad that both sides of my face is still caved in..after my face was damaged I went to May's Plastic Surgery Center and explained to Dr May's in what she done to me & he infact knew her because he worked with her from the other facility before he opened up his own practice so here Iam a client of his , and find out he hired her to work for his practice..this is so Disrespectful on his part..I have been trying to restore my face for two years now where Ashely Hatfield severely DAMAGED my face , there's no way a medical licensed aesthetician with this many years of knowledge could damage a person's face..even other plastic surgeons has told me that this was PURE NEGLIGENCE ON ASHELY HATFIELD PART .. so now she works at Mays Plastic Surgery Center in Louisville Ky ..Ashely Hatfield works in the Med Spa Department..so please becareful I wouldn't go back to this facility if I knew I could have free treatments..I have pictures of before & after treatment ..Thank you & God Bless!!

MPS and their med spa are the BOMB!! Dr. Mays was extremely attentive, caring and sensitive to my…read moreconcerns. Him and his staff are there for you before, during and after any procedure or treatment which helped put my mind at ease. The Spa at MPS is unlike any other med spa I have been to as well. It was luxurious and glam without being cold. I am able to go and feel totally at ease/comfortable thanks to the providers (and kind front desk staff, Bessie and Katlyn). :)