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    Juana’s Cleaning Service

    5.0 (5 reviews)
    Open Open 24 hours

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    Response time

    2 hours

    Response rate

    45%

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    Services - Juana’s Cleaning Service

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Juana’s Cleaning Service Photos

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    We are beyond happy that we hired EMD CLEANING SERVICES. From day one, they have been professional,…read morereliable, and incredibly thorough. This is not just a quick surface clean -- they truly deep clean. Our bathrooms sparkle, the kitchen shines, and even the small details like baseboards, corners, and hard to reach areas are spotless. What really stands out is the attention to detail and the pride they take in their work. Our home feels refreshed, organized, and peaceful every single time. It honestly feels like walking into a brand new house after each visit. They are punctual, trustworthy, and consistent. Hiring EMD CLEANING SERVICES has taken such a weight off our shoulders, especially with a busy household. We are so grateful to have found them and highly recommend their services to anyone looking for dependable, high quality cleaning.

    I used this cleaning service for about a year and a half. I want to start by saying the cleaning…read morestaff themselves were always kind, sweet, and wonderful. They took great care of our home and were especially gentle with our pets, which I truly appreciated. In my 20+ years of hiring cleaning services, minor mishaps can happen anywhere, and I never judged the company based on that. The team members who came to our home always did their best, and I give them full credit for that. Unfortunately, things began to change when I started communicating directly with Diana, the owner, regarding pricing questions. Instead of having a calm and transparent conversation, the tone quickly became defensive and elevated. I even had to pause conversations more than once to ask her not to yell and to remind her that I was not calling to argue -- I simply had questions. For context, I have been in customer service for 20 years. I would never speak to a client the way I was spoken to. Professional communication matters, especially when you own a business. Even after those uncomfortable conversations, I chose to extend grace and give the company another opportunity. The final straw was the day of a scheduled appointment. My husband and I were waiting to leave our home until the cleaners arrived. When she was late, I called to ask for an ETA, only to be told there had been call-outs and no one would be coming. While I understand emergencies happen, there was no proactive communication, and the interaction again felt dismissive. At that point, I decided I would no longer continue services. I am giving two stars strictly because the staff who cleaned our home were wonderful and deserving of recognition. However, professionalism and respectful communication from ownership are equally important. In today's economy, I am very intentional about where I spend my money, and I cannot continue supporting a business where I feel disrespected. I genuinely hope improvements are made in how clients are spoken to. Clear communication and customer care go a long way in sustaining a business. As I always say, there are three truths -- mine, yours, and God's. I'm simply sharing my

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    Jenny responded immediately to my request for a quote and was the only one that asked detailed…read morequestions to be sure my needs were met. She came with her crew to deep clean my business from top to bottom and I mean that literally. They cleaned the dust off of ceiling tiles and mopped the freezer floor until it looked like new. The inside of the oven was spotless. We've had many cleaners but she was the only one that cared to know if anything was missed after cleaning. It was so clean but one vent was missed and she returned immediately to get it cleaned with no issues. Excellent customer service and attention to detail! Too bad they aren't close enough to do my house! ;) Call them, you won't regret it! Thanks guys!

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    Juana’s Cleaning Service - homecleaning - Updated July 2026

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