Dr. Chen and Michelle were awesome. They were very understanding and thoughtful with my tooth/gum pain. Walked me through the process before and during the root canal procedure. Michelle, the dental hygienist for my procedure, was very attentive before, during and after. Pricing was fair, considering I had maxed out on my dental insurance, and it was all out of pocket. Definitely recommend Dr. Chen and her office staff! read more

I want to tell you about my experience with Dr. Judy Chen and the office staff!!! I went in for a root canal consultation and then the appointment to do the procedure on the same day. I found the office to be VERY clean and friendly and although I had to wait a few extra minutes they kept letting me know why, I found this very refreshing. They also told me that they needed to sanitize the room, and then brought me back. Anna the assistant was very kind and knowledgeable about what was going on, she knew I was in pain and was sympathetic to that When Dr. Judy came in she seemed a little concerned because she had already reviewed the XRAY from my dentist and explained in detail why she felt the tooth was too far gone to undergo the procedure. She suggested I should move to an implant for a better solution for this tooth. I also had a gum infection at the gum line and she gave me a prescription to clear it up...............I swear the gum had been bothering me for three days and after the oral rinse she gave me in the office and taking it at home for just 1 day - it is clearing up and the pain is gone. I found her to be caring compassionate...............I HIGHLY recommend going to her. My only regret is I didn't find her years earlier. read more

I was referred here by another dentist for evaluation of a tooth to see if it could be saved. She was super nice and professional, even arranged for my ride back to the Bart station so I could get home so even though she said the tooth is beyond repair I give her 5 stars because what other dentist does this for their patients. Thank-you wish I could give more than 5 stars. Definitely recommend read more

Best services, nicest staffs around, oh yeah my root canal also awesome. Did I mention I came to dr Chen after my regular DDS could not schedule me in? read more

I want to share my experience at Dr. Judy Chen's office. My general dentist had referred me to Dr. Chen due to having severe sensitivity with my tooth. While trying to make my appointment, they communicated to me that they were out of network with my insurance but would still bill them to help me out. Fast forward to my appointment. Greeted instantly with kindness and sweet utter joy. The staff and Dr. Chen had great communication, especially when explaining how the procedure would go and the financial portion of the root canal. It is a great office and they have great energy making a root canal worth getting. read more

I never thought a root canal procedure could be this pleasant. Judy has a great sense of humor. Her terminology of what you may or may not feel was funny and made the time pass. Her staff's level of service is top notch. Billing was transparent. I highly recommend this business. read more

My primary Dentist referred me to two other Endodontist's for an infected root canal, yet both were still closed due to the virus. So, I searched Yelp and I found Dr. Judy Chen. What jumped out at me were all the 5-star ratings she received from her patients. I called her office and was able to schedule a consult on the same day! Having anxiety with root canals due to a bad past experience, I was so impressed how relaxed and soothing the office was, being greeted by a kind and accommodating staff. Within minutes of meeting her, Dr. Chen put me at ease. Dr. Chen is so compassionate and understanding, but above all, is an expert at what she does! If you are in need of an Endodontist, look no further and schedule an appointment with her. read more

I felt supper happy and blessing after I came to doctor Chen for my 3 upper molar root canal. After the exam, doctor Chen said that I've had pus and also nerve dead underneath the tooth. After 3 days of antibiotic, that tooth felt so much better and I came in for root canal. (I never thought of pus and nerve dead there because none of my dentists were ever mentioned about those problems and I kept my teeth pretty clean). Today, under the root canal procedure, those problems been confirmed. Doctor Chen even checked my bite and corrected some the crown chewing problem for that tooth. Now I've been feeling so much better with the tooth, can't thank enough doctor Chen and her staffs. Dortor and staffs here are very caring and making me feel very comfortable. I definitely will refer my family and friends to come here for root canal if they ever need it. read more

I will preface with I hate going to the dentist!! I leave my teeth issues unattended for so long that I end up needing root canal treatment. Hence my need to visit Dr. Chen. I have had many many root canal with dentists and Endodontists. Never have I had an experience as pain-free and easy as I had with Dr. Chen. She is knowledgeable explains everything she does and makes you feel very comfortable. She's also very personable and checked on me throughout the process. I never felt anything but the first shot and a soreness in my jaw from keeping my mouth open for so long. They followed up with a phone call to make sure I was all right so next day. I highly recommend her! In fact I brought my daughter here shortly after my visit because I wouldn't have anybody else work on her mouth but Dr. Chen. Thank you Dr Chen!!! read more

I was referred to Dr Chen in 2013 by my dentist with a very painful molar and had such a great experience then. Her staff Jose and Maria were awesome with informing me of what the costs would be as well as assisting Dr. with X-rays and prepping me. Dr Chen went above and beyond to make my root canal experience a good one and pain free. It was a problem tooth and she took the time to show me a video of what was going on with that tooth and how she treated it. It is now 2018, and I have another painful tooth and my first thought was to see Dr. Chen. Our current insurance coverage is terrible yet I made the decision to go out of network and pay out of pocket just so I can be sure to get the best care from Dr Chen and her staff. Even after several years they still make you feel like family coming back. She is excellent at her job, very informative and knowledgeable, funny, compassionate and accommodating. She takes her time to make sure you are comfortable and pain free and even makes time to show you the X-rays of of her completed work. Her staff, Jose, Michelle, Brian and Maria are all very friendly and make you feel comfortable and welcomed like family. I highly recommended her to all my family and friends. She is a true "Gem". read more

Judy Chen, DDS - Endodontists Near Me - Milpitas, California

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I felt like I owed Dr. Chen this review from long ago, everyone in this dental office was friendly and professional

I came here referred by my dentist. Dr. Chen is the most caring dentist ever. All her staffs are professional. The place is very hygiene and super clean. She checked on me and even gave me her phone number to reach her faster in case I need her. read more

Somehow they made getting a root canal fun. I can't explain it, but it is a true story!

Went there tonight for a difficult root canal. She was successful at saving my tooth. It was a two hour procedure and a pleasant experience all around. Staff is extremely friendly and welcoming. The doctor and her assistant were great at communication letting me know what to expect good or bad. Highly recommend her. She was awesome!!! read more

Found Judy after having bad experiences from multiple dentists, so was hoping I would finally have some luck and find someone to give me relief from the pain I've been having in my tooth for months. This was my first root canal and I've heard many horror stories from people who have had them so going in I had bad anxiety about it. Judy and her staff were very sweet and from the moment I walked in I felt very welcomed. I told her about how nervous I was and her and her staff put me at ease and I felt no pain whatsoever which was a relief! I recommend her to anyone that needs a root canal, I'm very happy I found her and finally fixed the tooth that was causing me so much pain! read more

Saturday during a filling check my regular dentist sees I need an emergency root canal on my #2 (upper right molar next to wisdom tooth). I show up at Dr. Chen's office 9am Monday and they fit me in at 2pm same day. This was my 1st root canal and staff were incredibly friendly and things went expediently. By 2:30 the X-rays were done. Dr. Chen did a temperature and tap test to confirm the tooth was indeed dead. With X-rays and 2 tests diagnosis I was given a recommendation to do a root canal and I agreed. I may have gotten lucky I did not feel a thing through the entire process. Even the pinch from the injection was undetectable. Dr. Chen and staff gave me post op instructions and wished me well including that this would be the last time they would see me for a root canal :) By 3:30 temp filling was in and I went to get my antibiotics and pain meds. I felt 0 pain after the root canal and did not need to take any pain meds. Again I may have gotten lucky, but a factor was definitely in the good quality of the work. It went so well by the same Wednesday I went in to get my crown sized and by the following Monday my new crown was in. I just received a note from Dr. Chen's office wishing me well and to keep it up. Amazing! I hope all people could have a good of an experience with this as I did. read more

I was sent for an evaluation of a molar to see if I needed a root canal. Dr. Chen took an X-ray and reported that the tooth had a small crack and had the integrity to recommend no root canal. Even though I will lose the tooth, I was relieved to not get a root canal and then lose the tooth. Dr. Chen was very thorough and professional in her conduct. read more

Thank goodness I didn't need a root canal, but if I had to get one, I'd definitely get one from Dr Judy Chen. She and her staff were so personable and nice, they eased my anxieties while they figured out why I was feeling pain after I had a cavity filled last week. They were so patient and cracking hilarious jokes. I was ready to commit to a root canal without fear until she explained that it was not necessary and that my tooth was just healing from the filling. She ruled out any issues with a couple tests and a thorough assessment and then I was on my way home. Best consultation I've ever had. read more

Dr. Judy Chen and her staff are wonderful. It feels like a family setting when you visit . Everyone is fun , kind and easy to talk to . I feel comfortable and at ease when I come here . They took great care of me and Dr. Judy Chen gave me the most "pleasant" root canal I have ever experienced . I highly recommend Dr.Judy Chen and her amazing staff ! From now on this is my go to spot for root canals :D . read more

I don't normally ever leave a comment on any forum .Judy has been very good to me and I felt a need to show my appreciation.Amazing work ,I went to sleep during a double root canal.You get what you pay for and I am grateful. read more

I went to Dr. Chen back in Oct. 2020 due to her great Yelp reviews. It was for a check up for sensitivity of a tooth that had a root canel eprformed by another dentist. Dr. Chen was great & her staffs were friendly. The reason for 2 stars is for the communication and transparency regarding payment. Before check in, I was told I need to pay the full amount of $169 upfront due to they could not confirmed how much my not so good insurance will pay. I had no problem with that and gladly paid it. When I received my insurance statement a month later, I saw that insurance had paid $43 out of the $169. I also see that there is another charge of $47 which insurance paid $12. I called Dr. Chen's office in late Nov. 2020 and spoke to Crystal, she said they have not received the payment from insurance yet. She also stated that the $47 was for x-ray which they didn't charge me for it. She said they will contact me as soon as they received payment from insurance to reimburse me. Fast forward to today, 01/15/2021. I called the office again because I still have not hear from them yet. I was told that I have $8 owe to me. So, even though they told me they don't charge patient for the x-ray, but, in a sense they did. They took it out of the $43 that was supposedly coming back to me. $43 was not a big deal, I just wish this was communicated to me upfront. I would of had no problem paying $216 upfront. After all, it is what it is. Communication transparency is pretty important to me. I don't like to play games. I like to make my decision based on all the informations I received. This kind of left a bad taste for me and I told them don't even bother with the $8 coming back to me. Regardless how great they are I will not return. read more

Today was my 2nd experience with Dr. Judy Chen. I've been in pain for a few weeks but it got bad enough to wake me up a couple days ago. My Dentist checked me out and referred me to Dr. Chen for a root canal. The next available appointment was 4 days away. I called them back an hour later and asked to be on a waiting list in case of any cancellations because It was hurting so badly. Dr. Chen took care of me during her lunch hour. I can't say enough about how wonderful the experience was from the folks at the front desk, the 2 assistants and of course Judy Chen. read more

Highly recommend! My husband and I did total three teeth treatments here. She is best!

Unfortunately I have to update my review. I am a year after my initial root canal. About 2 months after the initial root canal, my tooth hurt again and was even more sensitive than it was prior to it. I called and went back to see Dr. Chen. Another round of 5 x-rays. After which I had to get the root canal done again (another round of xrays as well). Now to the defense of Dr. chen, my roots are curved and quite difficult. So here I am about a year later and about 3 -4 visits after the initial root canal and endless x-rays, and yet still the tooth is worse than it was when I first walked in. I went to see 3 other DDS dentists and oral surgeons and unfortunately all 3 had said that the job was done poorly. I understand that a root canal is not guaranteed, but a year later with another infection and another round of xrays and more antibiotics is not ideal. And this is after 3-4 times of going back in and redoing the process. :-/ Now I have to get the tooth removed and spend a couple of thousands of dollars on top of what I already paid. In my case it was a failure. Although this does not change the fact that Dr. Chen and her staff are fantastic and caring people. Might be that my case is a freak case, but either way I spent a lot of money on radiation and antibiotics. read more

I don't usually write a review for anyone, as you can see on my long list of reviews, but Dr Chen and her staff deserves this review and much more. About a month ago, my dentist had told me that I will need to see an Endodontist. Fortunately, they referred me to Dr. Judy Chen's office in Milpitas. Her staffs are genuinely nice, highly attentive, and really comforting. Dr. Chen is one of the best, if not the best doctor that have ever worked on my teeth. Dr. Chen thoroughly explains every thing from your current problem to what she will need to do fix the problem I had a lot of work that needed to be done. She knew my insurance was running out but, she helped me out with a payment plan and gave me a HUGE discount. She will also work outside of the normal business hours and take her husband who is also an endodontist to help out if needed. Seriously, If only her office did normal cleaning, checkup or general dental practice, I will take my business to her, along with my whole family and friends (That's how much I really like her and her staff and her husband, and her dog Happy) read more

I was referred to Dr. Chen by my primary dentist. I needed to re-treat an old root canal that had gotten infected over the years. I was terrified and sick to my stomach when I got the news that my root canal had failed, because just a week before I had to see Dr. Chen I had gotten another root canal done at a general dentist. I had a horrible experience and the pain during the process was intolerable. On the other hand, my experience at Dr. Chen's office was amazing! As soon as I walked into the waiting room I was greeted by Jose at the front desk. He was really helpful and thoroughly explained all of the financial process so that I was clear on everything that I was paying for. When I finally met Dr. Chen, she immediately put me at ease with her wonderful personality. She thoroughly explained what had gone wrong with my root canal and she took the time to sketch out some pictures so that I was able to further understand the issue. During the process of my root canal, Dr. Chen and her assistant Anna made sure I was comfortable and at ease. Dr. Chen explained everything she was doing as she worked on my tooth. The best part about the procedure was that I felt ABSOLUTELY NO PAIN! woohoo! After my third visit to see Dr. Chen, I was a little sad that it was my last visit. When I got home the day after my last visit, I received a thank you card in the mail from them, thanking me for being a great patient, which I thought that was a really sweet gesture! Everything about this experience was wonderful! I hope I don't ever have to get a root canal again, but if I ever do need to see an endodontist again I will be more than happy to see Dr. Chen! Dr. Chen & staff: thank you so much for being so sweet and helpful. And also for being so understanding about my driving issues =D read more

Dr. Chen and her staff are amazing! I had originally got a root canal done about 2-3 years ago by my general doctor; however, the tooth came back to life like a zombie, bringing chaos and pain to my face. I went to my general dentist in tears from the pain, and he referred me to Dr. Chen, and stated that there may have been a few micro nerves that were missed that caused the resurrection of the dead tooth. My face had swelled up like a balloon at this point from the zombie tooth infection. The infection was starting to surpass my mouth area and was past my cheek. When I arrived to her office, her staff was very welcoming, and everyone showed much concern and helped explain very clearly on what was happening, and the procedures they were going to take to help save my tooth. Her office was very clean, homey, and welcoming. Good news for you data users, they also have free wifi! Throughout the procedure there were a few times i had concerns and needed to contact Dr. Chen after office hours. I left a message, and about 5-10 minutes later, she had called back asking if everything was okay. Also, when she does the tooth cleaning, she does the best in making sure her patients are as comfortable as possible, even lends a pair of headsets to drown out the drilling sounds from the cleaning process. I definitely would recommend her and her staff for any specialty needs for your teeth. She is very thorough, personable, and funny. She even helped me with putting a new crown, that would have been even more expensive if re-done at my general dentist office. On my last day of the re-cleaning and re-crowning my tooth, they gave me great news. I no longer had an infection, my tooth is clean and saved, my insurance covered more than expected so I got a huge refund, and they gave me a gift card to Starbucks for being an awesome patient. If I ever have to do another root canal, I am most definitely coming back to her and her staff for help. read more

After getting word from my general dentist that I would need a root canal, I was referred to Judy Chen. I had already done some Yelp research and Judy was highly rated and for good reason! Some background about me...I had a huge fear of dentists in general. I also knew I wanted to be sedated due to my anxiety. Once I got there for my initial evaluation everyone was so friendly and welcoming, especially Jose! The whole team put me at ease when I was internally freaking out. My meeting with Judy was as good as can be. She said I indeed needed a root canal and she answered any questions I had. I took my meds as directed the night before and the root canal was a breeze! No kidding! This was a very positive experience. I was at ease from my meds, then the numbing gel, then by that time you barely feel the needle for the procedure. I was out of it but could still here some conversations. I have heard stories about this procedure, I'm here to say Judy made it all better! If you need to have a root canal, go see Judy Chen. You will be happy you did! read more

Ok... so this is, EVENING OF, my root canal... like RIGHT NOW. This team was incredible. Your care, and your stress levels, are all they care about... From the minute you walk into the door (PRO TIP: Park in the S Milpitas Blvd lot), the sounds, the staff and even the aromas, all soothing. I was immediately welcomed, and taken great care of. I will also say, I found the procedure and all processes involved, to be extremely painless. This staff was so great at keeping you comfortable, and Dr. Chen is an extremely well accredited DDS and is very talented at her work. Full disclosure, after some horrible dental experiences... i get a little dental anxiety... if this is you...you definitely want Dr. Chen! I was relaxed, and i have the proof... according to my Apple Watch, during the procedure (and even leading up, or now), my pulse was/is no more elevated than normal... and THAT is with dental anxiety...That says a lot about what you're getting here.. I want to thank Dr. Chen and her whole staff for making this, more than just a dental visit... but an ok experience.. (i mean--- it was STILL dental work... :) ) Definitely a dentist worth going to! read more

If you ever choose someone to look into your teeth with a microscope and clean out the infected roots, there cannot be a better person than Dr.Chen. She is efficient, personable and has a healthy sense of humor. She explains the procedure clearly to you and is available to answer any questions/concerns/fears you may have. Her office always checks back with you the morning after the procedure. Having said all this, I would advise everyone not to ever meet Dr. Chen and keep it simple - JUST BRUSH TWO TIMES A DAY and FLOSS. read more

As you look at the positive reviews for Dr. Judy Chen and staff, you might ask is the praise deserved? I can tell you first hand in a word. Yes. I chose endodontist specialist Dr. Judy Chen, D.D.S., M.M.Sc through my Cigna In-network listings. I had a failed root canal from a previous dentist which became infected. First I had a straight forward consultation with Dr. Chen on all aspects concerning my tooth.After deciding how best to proceed I made the first of two appointments. Dr. Chen was very specific helping me understand exactly what the procedure would entail. I also learned she has a wonderful dry wit which quickly put me at ease. Overall, It was Dr. Chen's skill, 'No pain' policy, teamwork with staff members Ana, and Jose combined with her mindset and winning personality that leaves me no other choice than to give this practice 5 stars. read more

Dr. Judy Chen and Ana are the best and so is the entire staff! I had a lot of pain in my tooth that needed a root canal and with that came a lot of anxiety but not to worry, Dr. Chen is the best and you will feel comfortable and at ease. I took the medication prescribed an hour before to relax me and everything went really smooth. Dr. Chen goes above and beyond and you will be very happy! Thank you Dr. Chen and Ana! read more

Thank you so much Dr Chen and staff for the outstanding wonderful care. Dr Chen and her staff are very friendly, professional and really do care about their patients. Dr Chen clearly explains the procedure and made me feel very relaxed and at ease. I really appreciated the thank you card for being a fabulous patient and also the follow up calls to see how I was feeling after my root canal. Dr Chen is an amazing, warm and genuine doctor and I would definitely recommend her to my family and friends. Thank you again You are the Best!! Lisa G. read more

If you're in need of a root canal and you're scared or nervous, go see Dr. Chen. She makes makes you so comfortable and explains everything very thoroughly and I promise you the only thing you will feel is a little pinch from the numbing shot. She will make sure you don't feel anything. You will be so relaxed you wouldn't think you were having a root canal. Her staff is very pleasant and helpful and she has a great sense of humor. Most of all she knows her stuff, emphasis on that, and she's good at what she does. I've had some bad experiences with some dentist and if this was the case I would not have been a return patient, trust me with everything I've just said, you won't regret it. Zoe read more

I was referred here by my regular dentist this past December after experiencing excruciating pain and in need of a root canal. I am pretty sure I was not the most pleasant person to deal with since I was in a lot of pain. Dr. Chen and her staff are responsive, professional, friendly and courteous and made the whole experience as positive as possible. The office is very nice, clean, and just makes you feel at ease. A few days ago, I started feeling pain again and called Dr. Chen's office. She squeezed me in even though no appointments were available for the next few days and took care of the problem promptly. Everyone at that office is just genuine and care about their patients. Even if I moved several hours away, I would still go see Dr. Chen if I need an endodontist in the future. read more

This is my first review on yelp. I want to say Dr Chen is the best! I am thankful that I received very professional treatment from her and that was a very pleasant and relaxing experience too. She is well prepared before every visit, she explains my questions thoroughly, she gives honest advice during evaluation (it's about another teeth, and I had it extracted) . Excellent doctor and excellent team, I trust Dr Chen. read more

Judy Chen DDS. is the best practice limited to Endodontics. She's very general careful and good technology for the Endodontics I very stronger recommend this Dental doctor to everyone. read more

As far as I'm concerned, Judy Chen is the best endotontist ever--and I've been to a great many. She has great bedside (chairside?) manners. Very professional, but also friendly. I liked her immediately. My primary dentist had sent me to her for a root canal. Been having issues with that particular tooth for a long time. Instead of just doing the root canal and taking my money, she did some meticulous testing--which no other endocrinologist has ever done--and concluded that my tooth was on the borderline so it was best to wait a week or so then come back to see her. I did, and my tooth is perfectly fine now. read more

Dr. Chen and staff are amazing!!! The office is clean, organized, smells sooo good. The entire staff, every single one of them-super sweet and bubbly. Dr. Chen is honestly the best endodontist I've ever met. She's personable, super sweet, gentle, and easy to talk to. The entire procedure was close to painless and I got a nice forehead massage that came along with it, lol. The only thing that made me sad is the fact that I now have a root canal on my front tooth and Dr. Chen had disclosed it was a "juicy one"- when she looked at the X-ray and upon doing the treatment. I love you Dr. Chen but I hope I never come back!! (I mean that in the nicest way lol) read more

Dr. Chen is awesome! Very skilled AND a great personality. She and her staff made me totally comfortable in a "no rush" environment where I felt truly valued. I've seen her twice for emergency root canals and I can't say enough nice things about her and her office staff. read more