Had my car detailed there for the first time and very disappointed . Total cost with tax was $180, the highest I ever paid for detailing. The issues I have is not so much with what they did but what they didn't do. The front ashtray was not cleaned, I emptied the center console but that was not cleaned. The trunk was not even vacuumed. The exterior was run through the car wash, I don't think the windows were cleaned. Finally my st Christopher medal from the dashboard was missing. The cleaning they did on the dashboard was good, carpet mats were shampooed. All in all I won't be back. I've had better detailing for half the price read more

Best customer service and best wash in town. Have been a monthly member for over 8 months and they never disappoint. Used the detailing service 1 time to clay bar and wax overspray and it came out brand new. read more

The outside looks good but they literally didn't clean anything on the inside except the floor. 31 dollars at my old car wash would have the inside and outside sparkling. Just disappointed. read more

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I recently had my SUV detailed @ Jules; Kaz was the primary technician working on my vehicle. I found Kaz, as well as the entire Jules Car Wash staff to be very courteous and very professional. I had no issue with the service provided and thought the fee was fair and reasonable. I will absolutely return to Jules. When I left, I felt like I was driving a brand new car. read more

Ugh. Wish I would have researched this car wash (Brandon location) before trying. Just spent $31 dollars, and the interior is sloppily wiped (wipe streaks and smudges), missed vacuuming areas (crumbs and dirt), and the majority of love-bugs are still on the front of my car. Definitely not going back...sorry, Jules, your name is on the business, and I am sure you expect better results than what was provided. Really miss the Florida Car Wash business that was here before. Shoppers beware...you'll be better off washing it yourself. Now I know... read more

My poor Rav4 was covered with dust and pollen and rain spots but when I drove out of the Jules Car Wash in Brandon my Toyota was gleaming like a brand new car. Great attention to detail and friendly staff. I'll be back for sure. Thanks Jules! read more

Went in with a 1300 mile truck with no paint issues. Came out with two chips in my paint and scratched plastic piece. The guy tells me they don't have anything that would do that but my brand new truck was fine before I got there. read more

I've gotten a car wash here twice. The first experience was okay but unfortunately the second time resulted in chipped paint and scratches on the hood of my car and passenger mirror. read more

I would simply like to say the service is Good , the car wash services are also good. But I do not appreciate Fox News running on both TVs I realize that it's a private business I feel as though it should be neutral MS NBC on one fox on the other or the Home channel read more

AVOID THIS PLACE!!!!!! Took our car to get it detailed (wash,inside cleaned,carpet cleaned,waxed). They called my wife and said the whole car was oxidized and needed to be buffed which is a three step process. When we went to pick it up he tried telling me that. I used to paint airplanes and I know what oxidation is and our car had no oxidation on it period. Then he said that he had to do it because it had a lot of wax from the car washes. Got it home and started looking at it and there were scratches on it,the carpet wasn't shampooed, the windows weren't cleaned, and then we realized our floor mats we just bought were missing. We also had to remove a lot wax from all over the car. We called them and complained about the job they did and wanted to get our floor mats back. Three weeks later my son went to pick them up and they weren't even close to the ones we had. They weren't rubber but carpet mats and they were filthy and smelled like cat piss. We went and bought a second set of mats for it. We took the car to them and they denied doing any damage to the car and said there was no way they could've scratched the car AND instead of paying for the two sets of mats they were only pay for the replacements. So I paid double for one set. These people will blatantly lie to your face. $1500 damage to the car, two sets of mats and they charged me $260 for all that. If you value your car don't go here. Cost me close to $2000 to get my car was read more

This is one of my favorite car washes in the area. I brought in a car that looked like it had been abandoned for years, and when They were done it looked practically brand new! This was my second visit and they did an amazing job and they are not crazy expensive. I will definitely be a repeat customer! read more

Didn't fully clean my car's exterior. Dirt was left on the undercarriage and on the front of the car. My wife also experienced different treatment of male and female customers by the people offering wash packages. The interior was cleaned well. The waiting area was clean and offered several items for sell and free popcorn. read more

When the car was returned after a detail it did not start. Accused my wife of putting in the wrong gas, said gas was empty (had over half tank), said they didn't get water under hood, tried to jump start car with a good battery, and went though fuse box without permission. They started and stopped car multiple times, then tried to deny that they drove the car , which they do. Sami stated that he was the owner and this happened to newer cars more than once !On top of all that the car wash was poor at best. No refund ! Would not advise going here. read more

I had a disappointing time. I payed for the $35 wash my very first time here and did a $5.00 which they asked for when paying which I don't like because if they do a bad then I feel like they took more money from me. So basically, they don't tell you that if you have a sedan you have to ASK for them to vacuum your trunk. So prior to coming since I saw a bad review about someone getting an umbrella stolen I decided to empty my entire car prior to coming. Well, before getting into my car I did a quick inspection, they did a great job in the front of the car but the back seat it was like they didn't even try. I have a 2 year old he makes a huge mess all the time. The back seat had juice stain (I have leather so you can see when liquid dries on) and there was a bunch of dirt from where my son had his feet from being rear facing. I asked him to wipe it down and they did, no problem, then when I got home and went to put a few items back into my trunk I noticed it was untouched and still had leaves and dirt. I called them and asked about it and that's when they told me that they don't do the trunk. For the amount of money I paid I was disappointed. Didn't even include armour all. Basically if you want a simple job just don't pay for the more expensive washes. read more

Please have your guys actually dry the vehicles correctly after exiting the car wash when getting express washes and I will give a higher rating. They are speeding through as if they are not getting paid to do there job. They literally took 15 seconds drying my car. This is everytime I have wash done. Vacum can be done better as well. Please give us our monies worth. Very convenient to me so I'd hate to have to go somewhere else. Staff is friendly. read more

They scratched my car and did not take responsibility for what they did. DO NOT TAKE YOUR CAR HERE. They do not handle cars with care. Not an honest business. read more

I like this car wash, great customer service unlike most others around our area. I've even had them do a deep detailing on my Lexus and I don't trust just anyone to do that. read more

Best car wash in the area. I'm very picky about how my cars get cleaned and rather do it myself but these people pay attention to detail. Very friendly service although being jammed on a Friday late morning. Workers were top notch ...you have a lifetime customer w me. read more

Love this car wash place! Luis at the full service check in is always so nice! The guys are hard workers.

Great people professional they do an outstanding job. Have a nice big open lobby with comfortable seating while you wait. no pressure for tips and they always go the extra mile to ensure that your vehicle is clean. The staff is very professional and knowledgeable and Quick. Come see Ryan and his crew you will not be disappointed. read more

Customer service is something to be desired, unprofessional, rude, and no customer loyalty. This establishment does not care about their customers, I will never return here again. Buyer Beware they will erroneously charge your credit card. read more

I was doing the monthly wash. Every month they would not charge the correct pass. I would pull up, my pass would not work so I would have to pay the $16.00 so that I wouldn't hold up the line. Then I would have to go inside to have a manager bill the correct pass. So I guess that I was paying for someone else every month. What a joke!! read more

Went today for the first time and they were extremely helpful and cleaned my car very nicely. Awesome customer service. I will definitely be going back read more

Do not take your car to this car wash. They ripped off a huge piece from my hood and the owner told me that it was already broken off which it was not, shame in them! read more

I will not ever return to Jules on Hwy 301 in Riverview. I spoke with Ryan the co-owner of Jules, about removing some white spots on the hood of my car, he assured me he remove them plus some water spots and swirls. Said he would apply only the step 1 of a 3 step process for some type of wax process and that will take care of removing the white spots. I agreed to pay the $99.99. When my car was finished none of the white spots were removed that I specifically asked if he could remove. Needless to say I was not happy at all. Ryan kept insisting he did not agree to remove the white spots just the water spots and swirls. I didn't think it was fair for me to pay full price for the work that was not done, but I would be willing to split the difference and pay half $50. After much unhappy customer conversation he offered reduce the price to $70. He flat out refused to compromise and resolve the issue. After several hours and him calling the police (what!!) to report me receiving services and not paying. Which is so not true. I paid the cashier cash and he still insisted I owed him $75.25 with taxes!! Finally he mumbled something under his breath and gave me a receipt for the cash and my key. I'm pissed at how this was handled very unprofessional and very poor business ethics. I would not recommend anyone to waste your time and your money if you're not satisfied because they didn't do the job you asked for and they agreed to do, but didn't and have him call the police on you! Really??? Outrageous read more

Bought a $20 car wash package, machines ripped my front grill off...when tried to resolve with the manager, they of course would not own up to it and said that my car was too old, so I either came with it broken (impossible, as it would have fallen off a block from my house in that condition), or it was dry-rotted and bound to fall off anytime. They did give me a free $5 car wash and some tape to hold my grill on. Bought a new grill for $60...will NOT be going here again and will be tossing the free car wash. read more

If you need a quick wash and you really don't mind the outcome, Jules Car Wash is the place to go. If you are like me and you paid to receive a decent car wash, you will be disappointed every time. I usually do it my self, but with all this rain I rather pay for a wash, because I don't want to waist my time. The place seems to be about numbers and not costumer satisfaction. Training the staff on attention to detail should be a must, There is a lot people working there and they can do better with the right guidance. read more

I went through Jules car wash and before I entered the tunnel I was instructed to fold my mirrors in. These mirrors are power folding so I had to do it with a button inside the car. When I was inside the car going through the wash tunnel I heard a small bang and my head immediately turned to the direction of the noise and saw the mirror move. When I came through and went to fold the mirrors out, only the drivers side moved. So I asked for the manager to come out and take care of the problem. When he came out and greeted me the next thing he said was that the mirrors on a Cadillac Escalade was famous for breaking like that. I told him I folded them in like I was instructed. Then he said he was going to watch the video to make sure I did do as I was instructed, well he come back and said yep you did fold them in but it is a mechanical part and I am not responsible. So then I asked him, so I'm responsible and I have to eat the cost myself and he said he was not responsible. I even asked him to split the cost with me and I would get the parts and fix it myself. He looked at me and said, I'm not responsible and I'm not paying for anything. I have gone to Jules car wash several times over the last 4 years and even had a monthly deal with them for a while but over a 40.00 part and him not even willing to split the cost with me or even offer me any kind of a credit or something just cost him 3 customers in my family. I hope other people read this and decide to find another car wash too. read more

The price for their top end wash went up $10. When asked what the difference was, I was told it was a new interior cleaner that they are using. With that increase, I sort of expected to get a bottle of the cleaner with my car wash. Sadly, I had sat in the line for 10 minutes before getting to a point where I was able to see the price change and at that point, I was stuck in the middle of the line with no way of leaving. When retrieving my vehicle, I noticed no discernible difference between this wash and previous ones. It is unlikely I will return with these prices. read more

I've been here twice now and I can't believe how terrible the customer service is. The first time I came, I got a basic car wash. When the car came out to be dried, they decided it wasn't washed enough so sent it through again. When it finally came out, I asked them to just dry it off and be done. They sent it through again! Wouldn't give me my car back. I ended up being there for almost 45 mins waiting to get a basic car wash. The second time I got here, there were 3 lines opened. I pulled into the one I was directed to go to, and sat in my car waiting as cars in the other 2 lines were serviced. When I asked if they could do mine next I got a nasty response from the woman, she basically was arguing with me that all they were doing was ticketing the cars but I witnessed them being cleaned before mine. They cleaned cars that came in after me before my car. This will be the last time I come here. I know a new car wash is opening down the road and there is plenty of competition. I'd rather spend my money where I am appreciated and treated with respect as a customer. This is not that place. read more

5 STARS. have been to many car washes to have my vehicles detailed but never one like this. Great customer relations, top of the line service, and attention to detail. My car looks better than when I drove it off the lot. I will be definitely be back. read more

I've been a customer at this car wash since they first opened, and I was happy with this service until this past year things have gone down hill. I'm part of the monthly membership so I'm consistently there so my face is pretty familiar to them. When I get my car wash the only special accommodations I ask is for them to please refrain from using tire shine! I've always hated tire shine bc it splashes all over the side of my car when I drive off. The guys that dry up the vehicles seem to not pay attention that I DO NOT want tire shine and they still slap it on. I never know what I'm going to get with it's a hit or miss it's very annoying. When they slip up and put tire shine, I request they remove it and it seems as if they don't even try cleaning the shine off completely it's honestly frustrating. The owner is a very nice guy, but some of the employees he hires lack basic customer service skills and are very disrespectful. They act like high school girls that sit there and gossip about each other but instead of gossiping about each other they gossip about customers. read more

ABSOLUTE BEST if you want your car to look brand new inside and out make sure you bring your car here ! My suggestion is spend a little extra in the beginning get a good detail and wax and just bring it through the wash after that for maintenance it's worth it ! I will NEVER go anywhere else you spend so much time in your car why not make sure it's clean and looking it's best! You won't get a wash like this anywhere else I promise ! read more

These below comments must be from employees. I had to clean my windows including side mirrors and the windshield. I told the girl took my money my bad experience last time she never said sorry never apologized. Just handed me my rcpt and said have a nice day..Place I go to normally had 16 cars ahead of me and decided not to wait. Big mistake!!! read more

LOVE everything about this car wash. They do a fabulous job, they're quick, and the front desk is always polite! Highly recommend.

I went to Jules car wash for the first time today, they have earned a repeat customer, great job! They really take the time for detail and get every little spot and speck of water. They hand wipe each wheel and did a great job on the Windows. I just wish they had a rewards card like the place in Brandon. read more

Great car wash! Friendly staff, quick and detail oriented. Way better than the other choice in Brandon! They actually pay attention to detail and makes sure all the nooks and crannies on the inside are really cleaned. I will definitely go back! read more

I went to this car wash a few weeks ago and had a horrible experience. I purchased the $15.99 special. After the guys were done wiping down the car, I notice there were some scratches on the hood of the car. I asked to speak to a manager. The manager came out and said the car wash couldn't have done those marks; it was most likely rocks from driving on the highway/FL roads. I explained those marks were not there before; he said maybe your car was so dirty you didn't noticed. After a heated exchange of words, he then offered me to walk through the car wash to prove the car wash couldn't have made those marks. I explained I was with my two boys and was not comfortable going through a car wash with him after our exchange of words. He said then there is nothing I can do since you don't want to do the tour. I asked for another manager he said he was the co-owner and he already told me that the car wash wasn't responsible for the marks. I explained I didn't like his tone and the way he spoke to me. I asked that he move away and leave me alone. He came back when I started to take a picture of my car and offered me the tour again. I told him he made me very uncomfortable and if he could please stop speaking to me. Lastly he approached the car as I was looking for my keys and asked if I could leave the car wash since he felt I was not willing to do the tour. I think as an owner/co-owner he could have handled this situation a lot different. Like I explained to him I wasn't looking for a free car wash (I already paid, so that makes no sense), even if rocks caused the marks, I would think as an owner he could have offered a product or a wax and/or one of their other car wash options to resolve the problem. Instead he was defensive, aggressive, and disrespectful to me and my children. I will NEVER EVER return!!! I would not recommend anyone especially a woman with kids to visit this car wash. read more