I've used Julia 4 years ago when I first visited Monserrat The office was located in Placa Catalunya; as city centric as you can get. This location is a bit harder to find: located in lower level of Estacio del Nord. One of a few bus stations in Barcelona. How obscure is this address for Julia? Extremely since I stayed at Ilunion Auditori hotel the first visit which is a five minute walk to the agency! Who knew? I'm unsure if Ilunion knew because I asked them how to get to the Plata Catalunya address.. insane. Here's some positives: I enjoyed the Monserrat tour immensely for two reasons: a visit to Monserrat is a must, a beautiful mountain top monastery which looks across the Pyrenees( France). And, this is big, my tour guide was amazing! So, as you know when you book a tour it's location AND knowledgeable tour guides! Thus, I booked Julia for my combination tour to Girona and Figueres(Dali's hometown) The Girona tour guide was excellent, wherever she guided us to she knew everything there was about Girona's historical content. Amazing! Gave us great recommendations as to what to do in our free time and where to find best local desserts, Xiu Xiu is a local dessert: think croissant with custard. Here's the negative: I knew the minute our tour guide repeated a second time in English and Spanish the following: " You must try the Xiu Xiu in Girona" " When we get to Dali's museum, you must open your mind, it's crazy.." She was the guide for the Dali museum.. let me tell you how embarrassing it is for a rep who rehearsed the two Dali paintings and one exhibit that lasted an hour. Which left us with 90 minutes to roam the museum by ourselves with no audio guide. If you've visited this museum you know it's quite large. No other expertise to guide you.. wanna talk about crazy! Unfortunately, I cannot recommend this agency for any tours. It's either the pandemic affected the hiring of expert guides or there is a sufficient lack of training. I'm not trying to ball out any guide but one can't hire a novice to explain Salvatore Dali's works, it just doesn't work. I'm still scratching my head... When you charge 82 euros you're basically charging for bus transportation, driver and a novice guide. That's it folks! You might as well take Renfe to Girona and Figueres, study and review where to go and what you will see. I also did that with my cousin in Portugal. Here's some recommendations: find free walking tours. I have done that in Prague, Austria and now Barcelona. The guide who guided my walking tour through the Gothic Quarter was excellent! As for Julia, please update your Yelp listings: you no longer have the office in Las Balmes and you are not in La Segrada Familia, you are BEHIND the church. Also, give better directions to your location in Nord. This is what I was told: get off at Arc de Triomf ( Napols exit) and bus station is right there. Not! Here's the real directions: leave Metro station, cross the street, walk almost 2 blocks to the station that says Estacio del Nord take elevator or stairs down to Julia. There! read more

Julia Travel - Travel Services Near Me - Barcelona, B

AVOID!! THEY RIP OFF TOURISTS! I booked a Sagrada Família tour. Spent 315€. We were 5 minutes late as we were trying to find the office to get the ticket because it's a 5-10 minute from the entrance. (I understand this was our fault), we arrived, watched a group walk away from the front but we needed to go in to get our tickets. The girl at the desk called the tour guide who said "they were already inside", which they were not as it takes longer to walk to the entrance. We asked if we could just get the tickets we paid for, they said "no". We were then told they would rebook us for another €250!!! Terrible business, terrible ethics and they will rip you off given the chance. I've travelled the world and don't plenty of tours. This was the most blatant attempt at taking advantage out tourist. AVOID! read more

Nuestra visita a la Sagrada Família fue increíble y gran parte de eso se lo debemos a nuestra guía de JuliaTravel, Olga E. De verdad, la experiencia no habría sido la misma sin ella. Desde el principio se notaba que sabía muchísimo, no solo sobre la historia y la arquitectura, sino también sobre el significado y la intención detrás de la obra de Gaudí. Explicaba todo de una manera clara y fácil de entender, y hacía que los detalles realmente cobraran sentido mientras caminábamos por la basílica. También fue muy amable y cercana con todo el grupo. Nos hizo sentir cómodos para hacer preguntas y siempre se tomó el tiempo de responderlas. Nos señaló cosas que nunca habríamos notado por nuestra cuenta, lo que hizo que la visita fuera mucho más interesante. Este tour fue uno de los momentos que más disfrutamos de nuestro viaje a Barcelona. Estamos muy agradecidos de haber tenido a Olga como guía y la recomendaríamos sin pensarlo a cualquiera que quiera conocer y entender mejor la Sagrada Família. Gracias, Olga, por una experiencia tan bonita. read more

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One star. My experience with Julia's Travel was extremely disappointing. What I was told before booking did not match what actually happened, and explanations seemed to change on the spot when problems came up. I felt misled and taken advantage of, and customer service did nothing to resolve the issues. This was a stressful and frustrating experience from start to finish. I strongly recommend finding a different company to book your travel with. read more

Beware booking with this agency! I bought tickets twice for tours from them... first through an online website. They completely oversold the tour and turned about 20 people away - not of the same group. Tourist who had booked the same tour on various websites. They then offered me a replacement tour that afternoon which my husband and I had to travel to ourselves- to Park Guell, which is an uphill trek. We arrived early and after an hour wait were told that the tour was changed / cancelled and we were not given access to the Park at all. Even though we were literally right next to the entrance. A total debacle and complete waste of a full afternoon in Barcelona. Completely irresponsible of them as a professional agency. Avoid using them if possible! read more

The tour of Sagrada Familia was very informative and convenient. The tour guide was very informative and took care to make sure we could follow him in the crowd. read more

Julia Travel - Travel Services Near Me - Barcelona, B

Helped me secure a tour to the Sagrada Familia and was very informative. The tour was both in English and Spanish.

The last thing I wanted to do was stand in line in that Barcelona summer heat and humidity, so I knew I had to book a skip-the-line tour for La Sagrada Familia. I got on Expedia and booked a tour with Julia Travel, and had a great experience! The office is conveniently located literally across the street from the cathedral, and check in was quick and easy. The tour itself was great. Our tour guide was both informative and funny, and I feel like I really learned a lot about the past and present history of the cathedral. Getting to skip lines and not have to melt in the sun was pretty cool as well, lol. I definitely recommend this agency, especially for La Sagrada Familia tours. read more

Julia Travel - Travel Services Near Me - Barcelona, B

Julia 90 was not a good tour. We took them in Barcelona for the Montserrat 4.5 hour (half day) tour. The organization was terrible. The "tour guide" wasn't a guide at all, basically badly dressed, liked he'd just come from the ghetto, dirty looking with bad hair. They should've given us all the tickets and map when we got our ticket before getting on the bus. Instead, when we get there and told to Checkin, it's a wait in line...then wait for the bus in 2 disorganized lines with people pushing in to get on the bus first, then Spanish and English bus lines (and tours) mixed up. Then wait on the bus... then get to Monserrat with hardly ANY tour guide info along the way, just that this is Catalan and we'll get to Montserrat and it's red rock, . We get to Montserrat an have to wait for the cog train... get to the top have have to wait again for the tour guide to go get all the tickets and maps...then wait while he tell us we'll be on our own (what the F@$* happened to the guided tour?) and to give us maps and a ticket to go into a gift shop. Then wait for him to hand it out. Follow him to get in line wait to join a chain line to go through a building to see the black Mary. Then enter a courtyard and can be on our own, or go for a hike. No history about the place, not intro or n the bus on the way there when we had AN HOUR ride waiting for history and info and NO guided tour there. Pathetic. Use Barcelona Touristic instead! read more

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Terrible hop on hop off bus experience. Double decker bus is fine. Their ticketing is the most inefficient operation possible. Everyone in the world uses tickets via phones, they insist on paper. Paper got unusable and we lost our second day unless we paid again. Do not recommend. read more

We booked through Expedia to the Montserrat tour hard to find their meeting point in bus station. Tour was ok collected radios and gave free time told to meet at cafeteria they left us and another couple when we called told our fault we were at the wrong meeting spot stranded an hour away from Barcelona then tried to cancel the tour with same people that stranded us for the next day we're told no it was less than 24 hours. So we pissed away 100 for that no way we give you two chances to screw us. Expedia gets a 1 star as well they are no help basically to F off by them as well read more

Be warned! Julie Travel is snake oil! There is nothing special about their tours. And they are extremely sneaky just to get your money. My tour with them to see the La Sagrada was beyond disappointing and i'm now out 65 dollars for the most basic, boring tour that didn't even include access to the towers. You can get access to establishments for a far cheaper rate if you can find the attraction's actual website. The thing is though Julie Travel pays to have top billing on all websites and then uses language that makes it seems as if they are the actual attraction website. Then then proceed to charge WAY more for access. I'm embarrassed I was bamboozled by them. And with this behavior, of course they don't care about a traveler's experience. They just want your $$$$. But that's just the general note in them- it gets worse. Just trying to find my tour was a NIGHTMARE. I bought a ticket online to tour the La Sagrada and went through Travelocity- it looked as if I was getting a direct tour with the church- but upon arrival I was told no and that I had to find the Julie travel office. Around the whole church are tons of signs and booths to help people but not one was Julia Travel and no one really knew where it was. 35 minutes after my tour start time I finally found the EMPTY office where 4 women sat behind a desk that couldn't be bothered to look up and ask if they could help me. They all looked annoyed and beat down. I had to ask them if they were free to help. The woman that finally decided to help could've cared less about the situation. She said i missed my tour and it was my fault for not reading the fine print of the email. Their confirmation email they send through states in super big letters in the subject and throughout the email, "SKIP THE LINE." It doesn't boldly say "find out office first" The woman says she can get me on the next tour but I have to pay a fee of 19 euros as a disciplinary action!!! And she knows I'll do it because it's the La Sagrada and i'm traveling and left without much choice. They bank on people to follow the capital letters and direction of the email so they ultimately miss the start time and have to pay an extra 19 more euros to get on the next tour. It's such an abhorrent scam. The woman was also so rude and could've cared less- obviously they train them to be such. And remember- they did nothing in terms of having someone from their company in the crowd by the church to help people find them. Like a person with a sign. Instead their office was down the street And as mentioned when I finally got in on the next tour- it was the most basic and boring tour. It's so embarrassing that La Sagrada ended up like this, with all this people that just abuse it for $$$. read more

Worst travel company I've dealt with. They don't help with any issues and are rude to all their customers. We had an issue with our ticket and went to their office. They were so rude I asked the person for her name and she refused saying "in Spain we don't have to do that", which is usually code for "I'm being horrible but I think I'm smart so you can't report me". She's mid/late twenties, dark hair, and works the front desk at the main office. Their business model revolves around stealing from tourists, then charging you to make problems go away. Stay away at all costs, especially if booking through viatour. read more

I highly recommend booking tickets for Familia Sagrada and Parc Guell online before arrival as tickets can sell out fast. I chose this tour based on description and not by the name of the tour company but this was through Viator. We arrived too early and had enough time to get a quick breakfast. When we returned, we waited. I never heard our number (Group 1) called. Luckily my husband noticed a group walk out. I quickly followed them asking if they were Group 1. One of the tour group members said yes and she also complained that they quietly announced out group number and we both agreed this is poor customer service. Overall, this tour was good. Our local tour guide gave us great historical information which would have been much better than aimlessly wandering around. So I recommend a tour package for Sagrada Familia but these packages are both or miss. I think if this group was better about communicating, this would have been a more exceotional experience. read more

We purchased tickets to tour Familia Sagrada a couple of days before, and arrived at Julia's on time per the confirmation email we received, only to be told that they were booked and that the third party vendor we purchased the tickets from tried to contact us but because we were traveling overseas we did not receive their call. Julia's offered us no alternative tour dates or times, NO EMPATHY, basically blamed us for being unavailable by phone because we chose not to be roaming throughout our entire European trip.. and told us to contact the vendor for a refund. When we contacted the vendor they told us they had no information on file that Julia's had overbooked their tours and that as far as they were concerned our tickets were good. This place sucks. 2.5 stars for a reason. read more

Book through Viator thinking it will be reliable but this agency was not up to par when it comes to service and directing. When you go to the office and they pull up our name all the tours booked should show and they should hand us the tickets then. We had to go again to another office to pick up tickets for Sagrada Fimilia and keep the tour guide waiting. The tour guide was awesome. She explained all the details of the church. read more

What a great way to explore La Sagrada Familia!! The fast track line is awesome and our tour guide was very passionate and informational.

My family and I used Julia travel three times during our trip to Spain. The first time was to see The Valley of the Fallen near Madrid and the second was to receive a tour of La Segrada Familia in Barcelona. Both of these reservations were lost. Despite having a reference number and a booking confirmation in my email, the office in Madrid had no record of our travel. In Barcelona, we had three tickets to tour the Sagrada Familia at 11:00 AM. A week beforehand we moved those reservations to 4:00 PM. Again, we had confirmation and booking reference in my email, furthermore, we were charged. Upon arriving, only two of those tickets were switched and we were told there was nothing to be done except hope someone didn't show up. The third time went off ok because we insisted they call and confirm our tickets the day before. The hosts were completely unhelpful in offering a useful solution. My honest advice to to skip this company for tours or book directly for events and attractions. They get two stars over one start because the tours themselves weren't terrible. That being said, they also weren't great and a few people got left behind at The Valley of the Fallen. UPDATE: They lost our third reservation as well. 1 Star this place is a joke. read more

Please stay away from this company, it's a complete rip off !!!! I had purchased a half-day trip of Basque Country for 3 people via Tours4Fun for June 29th, the tickets were reserved and paid in full 4 months in advance. On the day of the trip we arrived to the meeting point listed on our tickets 15 minutes earlier, which happened to be a hotel, waited for 1 hour and the bus never showed up. I called Julia Travel's emergency number & main number numerous times (more than 10x) and no one picked up the phone. I decided to call Tours4Fun so they can provide an update and explain what was going on, Juanita (representative I spoke with) tried to get ahold of them multiple times as well but was unsuccessful to speak to anyone at the company. Given the situation, I asked that either our tour be moved to another day, or that I get a full refund and Juanita said the issue was out of their hands and they couldn't do anything until they contacted Julia Travel. She promised to call me back with a resolution within the next hours and never did, we were in Bilbao for 5 days and never heard from either Julia Travel or Tours4Fun, not even to get an apology for their unprofessionalism, much less did they refund me the money for the tour we never took. read more

Cmon! This is the office of a tour company and unlike the office at Catalunya, their office here near Sagrada Familia doesn't have either toilets or free wifi! It just doesn't make sense not to at least have bathroom facilities in-house, when you have tourist groups departing from this location. Very disappointed with service levels. read more

paid 200 euros for a half day tour for me and my wife. bad directions but still got there early as requested. employees would not open the door to let us sit inside where they had lots of seating. employees would not even acknowledge the growing number of people waiting on the sidewalk. We will not use them again. read more