Their billing is very aggressive. FREE annual wellness appointment usually results in an…read moreadditional charged visit. "Long Visit" charge is also being used so check your time. Recent changes in practice seems to put business/financial considerations first. We have been with Ballanger location a long time but as they change, we may have to change also.

I've been a patient with FPCA since 2002, but recent changes they've made in their billing have…read morepushed me to leave. After my routine annual physical (which is 100% covered by my insurance BC&BS) I was sent a bill for $210. I pulled the bill from their portal and there was no detail as to what the charge was for. I contacted FPCA via their portal and asked for a detailed bill which took a couple of tries. After reviewing the billing, I still couldn't understand why I had a bill for my annual physical which is 100% covered. So, I spoke with someone in FPCA billing, and I was told that since a regular prescription I take every day was refilled during my visit, this constituted as an additional visit. In all the years I have been going to them, I have never been billed for an extra visit for the doctor entering a prescription refill for me, and I wasn't told during the visit that I would be charged for two visits. I find this HIGHLY DECEPTIVE. I cannot recommend FPCA and I will be looking for another provider outside of FPCA.

Great physician. I truly miss him since I moved to Las Vegas. Can not find a better doctor.read more

Dr Lerner is a sweetheart! Kind, compassionate, sincere, thorough and genuine! Love him. He has…read morebeen my doctor for over 20 years!!! Always calls me back and the staff is awesome!!!! You

If I could give negative stars I would! Sheila will try to sell you everything and anything. She…read morecares about making a dollar, not about quality or her "patients". I was charged for a service I did not receive. In fact, I canceled 30 days in advance and requested a refund. I'm not talking a couple of hundred, this is almost $5k where she refused to return. In fact, she offered other services in lieu because "she just doesn't give refunds".

Marianna is the best! My mom, sister and I have followed her from her last location. We love her!…read more Great office vibe, easy to schedule and great results. Highly recommend!

I saw Chris Haas at Menocal Family Practice for the first time two weeks ago. I was amazed at how…read morewell I was treated there. The ENTIRE staff was thorough and professional while remaining warm. I had a lot of questions and many concerns. I haven't had insurance for a few years and because of that, I let had some issues go. Chris never rushed me, answered all of my questions and made me feel confident that he would work with me until I felt better. I had such a great experience that I have already referred friends to the practice.

I'm very disappointed with how my visit was handled today, June 13th 2026. Earlier this month, I…read morecalled the office and was told that Saturday visits were walk‑in only from 8 AM to 12 PM. Based on that information, I canceled my June 11th appointment so I could come in on June 13th for two important referrals. When I arrived a little after 10 AM, I was told walk‑ins were no longer accepted after 10, something that was never mentioned on the phone and is not listed on the website. What made this even more frustrating is that other walk‑ins who arrived at the same time or after me were checked in without an issue. The mixed messages and inconsistent treatment were extremely disappointing, especially when this visit was important for my ongoing care. Clear communication matters, and patients rely on accurate information to make decisions about their health.

Outstanding care. Always great service, always on time and gentle. I I have been his patient for…read moreover3 years.

Dr Rohrer is very good. He gives you his honest opinion on what it is that you need. He does not…read morecharge you if he does not believe is going to work. He also tells you not to do the treatment if it is not needed. He takes the time to meet. He spends the necessary time to find the right solution to the problem, and make you feel very comfortable with what treatment is needed. I highly recommend Dr Rohrer. I am happy with my results. Thank you Dr. Grettell Delcid

Horrible experience at the Johns Hopkins Community Physicians in Urbana. Staff is rude and…read moreunprofessional. I am getting over a cold so they asked me to mask, which I can understand. But then they isolated me in a separate room with a large industrial grade hepa filter and basically treated me like a leper. Seems to be a huge over reaction as we are not in any kind of pandemic. They were extremely rude and irritated when I asked them about it. Additionally, when I was sick over the last 2 weeks, they refused to see me, couldn't get a sick appointment. Requested to see the manager during my visit today and was told prior to the visit that he would be there and it would be no problem to meet with him. Of course he wasn't there when I was there. Practice is poorly managed with rude staff and poor communication. Would not recommend this practice.

I really like the new office! You're given a 'room card' as…read moresoon as you check in. So there is no sitting in the lobby as you do with other locations. So do you sit around hopelessly waiting in the examination room you ask? No, you're seen within minutes by the nurse (I'm sure there is a better term to use but I'm British) Who takes your vitals and takes your wait via the bench that you lay upon. Kudos for this as you don't have to see how fat you are. Tara (the Doctor) is very polite although she reminds me of a Victoria Wood mainstray actor. My wife thinks I'm insane and very wrong for mentioning this. Celia Imrie anyone? She is friendly and knowledgeable and actually cares about you. Not just about your current ailments but about you. Some doctors seems more about seeing the number of patients rather than helping them. Celia I mean Tara cares. The receptionist is cool too. We chatted but I didn't get your name. She friendly and efficient, Nothing to complain about, probably the best doctor visit I've had the USA.