Overall, primarily influenced by the outcome of our search / purchase (the most important measure),…read morewe were very dissatisfied with the overall service from Pam and Wendy. Pam and Wendy did give us a significant amount of their time and energy over the months it took us to complete the purchase of our new home, which was greatly appreciated. That being said, due to circumstances that could and should have been avoided, we now find ourselves in a discouraging and extremely costly situation as we work through several issues that should have been identified through the home search, due diligence and inspection. We trusted the inspector Pam and Wendy recommended to us would be thorough with a critical focus on protecting us from major issues - this was clearly not the case, and the shortcomings of the inspection and related negotiations have left us having to pay tens of thousands of dollars out-of-pocket to remedy. On a related note, the 'experts' Pam and Wendy recommended during the inspection/attorney review period were equally poor, particularly a roofer that gave us an estimate for repairs that we now know was 95%+ underestimated (as proven by four subsequent estimates for the same work), and gave us a false sense of security in terms of what we had ahead of us. Maybe the most unsettling part of the experience in hindsight (which should have raised our flags in the moment) was when Pam and Wendy clearly put the best interest of the sellers ahead of ours (their client) in the context of pressuring us to sign the deal on a condensed timeline so the sellers would not have to relist the property. Finally, neither Pam nor Wendy made themselves or a legal representative available to represent us in person during our closing, and did not give us a heads up that we would be there alone, leaving us with a fairly sour taste on what should have been a celebratory day. Overall, as we continue to work through issues daily and try to recoup our losses, we do not feel our best interests were prioritized and feel the advice from Pam, Wendy and their recommended subject experts was critically underwhelming and insufficient.

From the moment we met with Pam and Wendy we knew we were in great hands. My husband and I were in…read morethe process of trying to decipher whether or not we wanted to take on a big project, or something more turnkey. Pam and Wendy differentiated themselves from the beginning because they knew the estimated costs of various projects, and where we would get a significant return on investment should we decide to sell our home in the future. We truly felt that they had our best interests in mind, and were always available to consult on various ideas. When we heard about a home coming on the market in Evanston, Pam did not hesitate to reach out to her contacts and ensure that we were the first people to get into see. Once we knew this was the home for us, Pam and Wendy knew how to navigate the negotiations with multiple offers, and her competitive yet sensible drive kept us calm and focused throughout the stressful process of buying a home in a pandemic. After the house was ours, Pam and Wendy's work did not end. They connected us with their favorite vendors for roofing, carpeting, lighting and more. They ensured we were connected with the best lawyer and loan-officer and were on-call to help us navigate several unforeseen circumstances throughout the process. We truly feel that our "forever home" today, would not have been ours without this incredible team of professionals assisting us throughout the process. We can't recommend them enough!

As first-time homebuyers, we were naturally nervous about the process, but Lance made it an…read moreabsolute breeze. From our first meeting, he was incredibly patient and took the time to explain the end-to-end process in detail, ensuring we knew exactly what to expect and when. What we appreciated most was how he truly listened to our 'wants vs. needs' and remained extremely attentive throughout the entire search. He wasn't just trying to make a sale; he consistently gave his honest, expert opinion on every home we toured. If you want a realtor who is transparent, knowledgeable, and genuinely has your best interests at heart, look no further than Lance!

Lauren did a great job guiding through the process of finding an apartment! Most importantly, she…read morewent above and beyond and would often make tour requests and answer my questions outside of work hours, putting 100% effort in at all times!

We couldn't have asked for a better real estate agent than Dave. From our very first conversation,…read morehe was patient, honest, and incredibly knowledgeable. He took the time to understand our needs, answered every question, and made sure we felt comfortable throughout the entire process. What really stood out was Dave's dedication and commitment. He was always available when we needed him, kept us informed every step of the way, and handled every challenge with professionalism and confidence. We always knew he had our best interests at heart. Buying and selling a home can be overwhelming, but Dave made the experience much less stressful. His expertise, integrity, and genuine care for his clients set him apart. We are so grateful for everything he did for us and would recommend him without hesitation to anyone looking for an exceptional real estate agent.

It was an absolute pleasure working with Dave and Amy on both the sale of my home and purchase of…read moremy new home these past few months! From the very beginning, I felt confident that they had my best interest at heart. They were experienced, knowledgable and compassionate - exactly what I wanted in a realtor! If I had any questions or concerns for them I received a response right away. I also knew that Dave would be working closely with my attorney, on my behalf, when I was traveling. If I was unable to respond to an email right away, he would contact me to explain what the attorney needed and, at my request, would answer the questions to keep the process moving along. He was very proactive, which I truly appreciated! This made for a smooth process all the way along. I'm grateful for all Dave and Amy did for me during these past three months! They are honest, consummate professionals that go above and beyond in every aspect of their jobs and I truly can't recommend them enough!

Alan's dedication and knowledge are just two of the reasons people should hire him as a Realtor…read more This is the second time we have hired Alan in the past 8 years, and he is there for you every step of the way, extending his service beyond the norm and into the realm of true friendship. And get this - he actually cares about his clients more than his commission. We were most impressed when he visited us to discuss listing our condo, and we mentioned that someone had previously expressed an interest in buying our unit. Alan strongly suggested that we fully investigate that possible offer before listing, because it could save us the cost of Realtor commissions. Wow, right!? Who does that!? And this wasn't an isolated incident of Alan showing that he truly cares about his client and what's best for them. His customer service and cheerful attitude help make him an extremely talented Realtor. If you want honesty, integrity, knowledge and charisma all in one package, I strongly recommend that you reach out to Alan May.

We've now worked with Alan twice now! First, to buy in 2018, then to sell in 2021. He is very…read morehands-on, always answering our texts and calls immediately, showing up for all showings, and is very protective of our home and assets. Also, he's delightfully down-to-earth - professional but also kind and playful with our kids and puppy. Working with Alan has been very low-stress, as he is patient and responsive, and did all the work of getting us a great price for our house.

Jackie helped me on my house hunting journey for quite a few years. Even though I was picky, had a…read moretight budget, and basically took forever to select the right home, she was always patient with me and had a great attitude throughout the process. I am so grateful to have found Jackie to help me find a great place in Evanston Illinois!

I have known Jackie at a distance for years and admired her business sense and integrity. She was…read morenever my agent as I had a good friend who was 'my' realtor, but Jackie was the agent representing the buyer when I sold my house a decade ago, and she did a great job for them. Just now I reached out to her for help assessing the value of a house I am considering buying and she responded immediately with an extremely helpful analysis and gave good advice and insights. She knows the market upside down, is smart and good natured and I can't imagine you could do any better than having her in your corner. Thanks Jackie!

I've been working with Jane Ehlert for several years now, and she continues to exceed my…read moreexpectations every time. Most recently, she helped me secure amazing new tenants in just one weekend! Jane provided great recommendations on what to fix and update to get faster results, and she was right on point. She's incredibly professional, responsive, and an absolute pleasure to work with. I trust her judgment completely and truly appreciate her dedication. If you're looking for someone who knows the market and gets results quickly, Jane is the one!

Jane and her team are what you want when you are buying or selling a home. They make the whole…read moreprocess, which is usually really stressful, feel totally easy and calm. From the very first phone call, they treat you like you are their only client. Their communication is outstanding; they promptly respond to texts and calls, explaining complex paperwork in clear terms so you comprehend what you are signing. Working with them feels less like a transaction and more like getting help from a super-smart friend. Their service exemplifies what it means to be 5-star.

They really understand the Chicago market and know what strategies work best in every situation,…read morewhether selling, buying, or renting. We were guided through the selling process with great advice on updates and connections to get them done quickly. They also handled negotiations on our new home with our best interests in mind. The whole team was knowledgeable, supportive, and truly client-focused.

Kit and Ashley were absolutely amazing in helping us to purchase an apartment for our son. We are…read morefrom Texas and were not able to attend much in person. From start to finish they helped us through the process. They did virtual tours with us, walked us through every step of the process (which differs from state to state), helped with recommendations for each step, were available for inspections and basically anything we needed. I would highly recommended them for your needs in the Chicago area as you will not be disappointed.

I am moving to Chicago and blanketed a ton of realtors and Yelp Requests for a rental. Even though…read moreI didn't use Catherine because she doesn't do rentals, she took the time to answer my request, give me some general info on the market, and welcome me to town with great detail and care. True professionalism!

I've known Catherine for years, and after I worked with a relative on a previous home purchase and…read moreit did not go well, I knew I would ask Catherine to be my realtor the next time. And I'm SO GLAD I did! She recently handled both my home sale and new home purchase and I was wow'd by her patience, deep knowledge of the Chicago real estate landscape, and her relationships. Between knowing the listing agents when I was looking and the buyer's agent when I was selling, negotiations and closings were a breeze. I will not work with another realtor again!

My wife and I met Lisa 15 years ago when relocating to Evanston, IL after 6 years away. We loved…read moreher writing (describing a home she represented) and reached out to her. Not only did she go above and beyond in helping an out of town family find and buy the perfect home but she became a friend, watching our kids grow up, attending events we organized, coming to parties, etc. I can't tell you how many times over the years we connected new clients with her and, without fail, were told of the stellar job she did for them, too. 15 years later when we were ready to move there was no question who would help us. Once again, Lisa has provided us exceptional service, unsurpassed attention to detail, and has gone the extra mile to make the job of selling & moving easier than imaginable.

I cannot say enough good things about Lisa Gendel. She is true professional and a credit to her…read moreindustry. Lisa helped my wife and I from beginning to end in the process of selling our home. We were becoming a bit frustrated trying to sell our home "by owner" and when we met Lisa it became clear that she was very knowledgeable regarding the industry in which she thrives. We turned over the duties of selling our home to her and the results were immediate. Not only is she knowledgeable, as most agents are, she has that extra component about her that is extremely likable and kind. Because we were originally selling our home by owner we had a chance to meet many of the very nice/capable agents on the North Shore, but after a few meetings with Lisa it became very clear very quickly that we had gotten extremely lucky in choosing Lisa. Her openness and communicative skills are flawless and helped all of us involved, sellers and buyers move through the process efficiently but more importantly cordially. Her business acumen and friendly manner are an incredible recipe for success. Thank you Lisa.