I've been terrified of the dentist since I was a little kid because of a bad experience. I avoided…read morethe dentist for a few years and when I decided to go back I chose this dentist. It was the best experience I had. They filled my cavity with no pain and did it quick while checking on me the whole time. I was a nervous wreck but once it was over I realized I had nothing to worry about I have to return to get another cavity filled but I won't be near as worried this time.

Dr. Buchanan and all of his team are the best. From the time I walk in the door to the walk out of…read morethe door, I feel like I have just visited family. I have been at this facility with the previous owner and now with Dr. Buchanan for over 30 years and when I moved from the Aiken area to Lincolnton Ga. I told Dr. Buchanan that I was changing doctors but not my dentist. I recommend this Dr. and his staff to everyone interested in great family dental care!

My wife and I have always gotten good service there. Pleasant, prompt, and efficient.read more

I didn't have a good experience at Shirer Dental Office. I mentioned I have a little dental…read moreanxiety when I made the appointment and the receptionist said that was pretty normal and it would be ok because a lot of people do. So I went for my dental cleaning and it went well and I was feeling good about it, then the Dentist came in and told me I would have to go to a dentist over in Augusta that could sedate me. she said they didn't have enough sedation in that office for me..... so I found a really nice dental office in Augusta that does sedation dentistry and the dentist said i didn't need sedation that I did fine without it and she said I was the best patien they have. I'm so happy now and looking forward to going back. I guess thanks to Shirer dental I have found a really good Dentist.

I had my first dental appointment in three years today and, like many patients, I was nervous. The…read morehygienist was wonderful and made me feel comfortable. She answered all of my questions with patience and helped ease my nerves. Unfortunately, my experience changed dramatically once Dr. Patel came in. His approach was judgmental, dismissive, and unprofessional. I was made to feel inadequate simply because I did not know the difference between certain types of x-rays. I had already taken the time to confirm everything with my insurance company before this appointment, but even if there was miscommunication, there is no reason for a patient to be spoken to with such negativity. What was most telling is that another employee felt the need to apologize to me afterward. That alone speaks volumes. As a result, I canceled the appointments I had scheduled for my children later in the day because I would not subject them to that type of treatment. It is disheartening to have such an experience, especially after working up the courage to return to dental care following previous negative experiences. While the hygienist was excellent, I cannot in good conscience recommend this practice under Dr. Patel's care. I will be seeking a new dental office in the area.

Charged me for service I never received and after 3 separate unsuccessful attempts to get the issue…read morecorrected and charged for what was actually done I had to pursue the issue through my card company. The office confirmed they overcharged by more than $400 and said on 3 separate occasions they would refund but failed to do so each time. 3 strikes and you're out with me. If you're new with these guys and that voice in your mind starts saying "something's not right here" I suggest you listen to it.

I got two crowns today. No pain. No temporary crown. No return appointment. Top of the line…read moreequipment and they can make the crown while you wait. Wonderful, caring staff and Doctor.

I cannot recommend this office and staff enough! Not only do they offer early morning appointments…read moreso you don't have to miss school/work, but the staff is incredible. I have 3 children who also go with me and the hygienists are so patient and supportive. My middle child is a little anxious about her teeth and they let her take as long as she needs to feel comfortable. We all schedule our appointments together, which means that I usually have two kids in the room with me while another child is being treated and I have never felt like my children were a bother to the office. On our last visit I told them when my appointment started that I had to leave in less than an hour to get to another appointment and would have to forego needed services. Instead of making me wait another 6 months my hygienist told me to come later that afternoon and she would get everything taken care of. Seriously, the best of the best and we will never go anywhere else!

From the owner: Regular dental visits are essential to make sure oral health problems -- from tooth decay to oral…read morecancer -- are detected and treated in a timely manner. At our office, your oral health is our paramount concern. We want to make sure your teeth stay healthy, function well and look great! From regular cleanings and exams to advanced restorative treatments, all of your routine dental needs can be met right here.

I brought my elderly mother in for her appointment today. She was seen promptly by the staff.. Our…read moredental hygienist is always very caring and professional. We appreciate the thorough assessment from Dr Lee. Have a blessed Christmas season.

I get this place five stars I even give it 10 stars I had a hard time here in Aiken trying to find…read morea good dentist that seem to care and a hygienist and they're both wonderful there Even the front desk was polite and proper I highly recommend this place thanks to Dr. Lee and his group I will be having me and my family come there forever

If I could give no stars at all I would. First moving here 4 years ago I chose Aspen Dental. My…read moreprevious dentist recommended that I have cleanings every 3 months because I had past periodontal work. They said my insurance would not cover it. Why? It did before. They told me she didn't know what code they used to give to the insurance co. so I said I'll pay for the extra and then found I could not get appointments every 3 months they will only do every 6 months. OK. Well I started to have pain in a tooth and was told I needed a root canal on a tooth that had a crown, but according to the dentist this is no problem they put a tiny hole in the crown and seal it after the root canal. OK great ..all done. Next I go for my regular cleaning and the dentist says OH NO you have tooth decay on the that same tooth. Now they need to remove the cap, fix the decay and put a new cap on. Another $2,000. Get the decay fixed and new crown ordered. when I go back they tell me I ow $2,000. I tell them I already paid half on the last visit when you ordered the crown. Then they say it must of been a mistake It's $2,000. I had a fit in the place so everyone could hear. They then said they had a coupon and would only charge me $1,000. Had the tooth finished and told them they are thieves and I would not be back. It's 2 years later and guess what...The crown came off and when I took it to my new dentist he said he never saw anything like it with these pins sticking out of it. Needless to say the tooth is so close to the gum line there is nothing to be done except remove it and put in an implant which is what should of been done after the root canal. My husband stayed with them until he was out of the country on business. He text me and said he broke a tooth and asked me to call and make him an appointment for after he got home. Can you believe they would not let me make an appointment for him. They said he had to call himself even after I told her he was not in the country. He has now not gone back there.

Went to my scheduled appointment, arrived 15 minutes early and was told they had cancelled it. Why…read moreI asked?!!! The rude receptionist told me that I did not verbally call them to confirm my appointment. I told her I confirmed my appointment via link that was provided to me via text. My appointment was confirmed! The receptionist said she would reschedule me, I told her I would get my dental needs somewhere else. Ridiculous! So if you currently have an appointment with them make sure to call them EVERY DAY to let them know you have an appointment! If they send you a link to confirm , don't use it because it's pointless and they will cancel your appointment! What a joke! So disappointed in this company. They also need to hire another receptionist who isn't rude to potential customers. I would go zero stars for this company .

This was the best experience I've ever had at a dental office. Everyone was so nice and helpful…read more The quality of care was excellent. They made everything so comfortable that I won't have any anxiety going to this dentist again. I would recommend them to anyone.

Set your concerns aside if going to the dentist gives you an anxiety attack. Make an appointment at…read moreDental Care of South Aiken and you won't want to go anywhere else. A patient for several years now, I could not hope for a better experience. When I walk in the door I am greeted with a friendly face and almost zero wait time. Shaina, the hygienist, is amazing, and always takes her time to do a thorough yet gentle professional cleaning. She has great tips for maintaining healthy teeth and gums, too. My teeth always feel super clean and wonderful! And the dentists - highly experienced and talented. No worries there! Finally, they are always upfront about billing. No surprises! If you are seeking a dental practice that has it all, definitely choose Dental Care of South Aiken.

i loved the hygienist i had. But the last visit was horrible. I was so upset i left early. I was…read moremisunderstood by the receptionist and treated horribly. I will not be returning and more than likely will not get another dentist. I can not give you a good review. The rash decision by Dr. Hale and what they think was said is totally wrong. I suggest you look around for a dentist that is more level headed

Dr. Hale and her office are highly professional and genuinely seem to enjoy what they do and care…read moreabout their patients. I've been burned before by dentists in the area. Not literally, obviously, but my previous dentist's office was only ever rude, overworked, and had a problem with communication. I'm looking forward to seeing Dr. Hale and the rest of the staff for years to come.

I'm a military service member, and I've been swindled by this dentist. My wife and daughter went to…read morethis dentist, and specifically asked if they were providers who accept military dental insurance. They said "Yes." In our experience, with my nearly 24 years in service, we were prepared to pay our copay, and get the work (a checkup and a couple of fillings) done. We received a bill two days ago which said we owe them hundreds of dollars! We called, then visited the office, and their only response was "Oh, well, yes, we do accept military insurance, but we're Out Of Network." "Why didn't you say that? We asked." Their response to that was, "Well we said we accept it, and we do. We're just out of network, so you have to pay most of the bill now." This kind of bullshit semantics game is nothing short of theft. Since they like splitting hairs, I suppose I should ask them if they'd like to be called dishonest, or deceitful.

Coming here was the biggest mistake of my life. I felt like I was tortured. It's been a year since…read moremy visit and I'm still in pain from the horrible work he did to my teeth and gums. I am terrified to see anyone else because I'm so afraid of everything they have to fix. I'm very close to filling legal action against this company.