Went in earlier this morning just needing passport photos. Quick, efficient, and I was out of there…read morein 5 minutes. $6.00 for two photos. Did not get any pics of the place itself but the entrance is very welcoming and the office space is very clean. Come support a local business.

Got the job done and had good customer service. I had a few booboos with the paperwork but it was…read moremy fault and they made it happen.

Haven't used this service yet. Going on a cruise that will disembark in NYC. I am looking for a…read morevalet luggage service since our flight back to LA is not until the evening. This company will pick up our luggage from Brooklyn cruise port in the morning and drop them at JFK in the evening. Anyways, I called this business and immediately got a call back and the person was able to answer my questions. That is what the 4 stars is for. I will review back in September after I use their service. I hope I can give them 5 stars! If anyone have used FREE YOUR ARMS service , please let me know how it worked. Thank you

Had the service set up days in advance. At Free Your Arms recommendation they said it would be…read moreeasiest to meet them at Newark Airport to retrieve our bags...Fine. Did that, made our plans for our last day in town, with the intention of meeting them at Newark. On the day we were supposed to leave, I woke up to an email from them stating that they no longer had a van to Newark and needed to meet us in town. Kind of a pain, because we had planned our entire day, including transportation without bags from the city to Newark, entirely based on their original recommendation and had to reconfigure everything. Trevor seems to minimize the inconvenience that this caused in his response below. Evidently this wasn't a big deal to him, but it was to me. Made a whole new plan, which now involved cutting our time in town short and different transportation back to Newark (all of which Trevor glosses over). This was more costly, because we required a larger vehicle. Not sure what Trevor is talking about, but our bags would not fit in a standard vehicle. We had two large duffles over 50 lbs each, a 35 pound suitcase, one medium duffle and three backpacks (that we had carried with us through the city)....plus three people. We called Uber in advance and they recommended a SUV because there was no guarantee that a standard UBER would work. Extra cost to us was incurred based on our original plan of taking a standard UBER to Newark and having to upgrade to a larger car, not as the result of any additional charges from FYA as Trevor incorrectly states below. Arrived early at our meeting spot, only to have the driver call us 5-minutes before the pick up time to tell us he was running 20-minutes late. He also asked us to Uber to a different location to meet HIM, rather than coming to our scheduled location. Super frustrating, especially after going to bed the night before with a plan that was completely buttoned up. My issue with this is not related to what time he actually arrived, but the annoyance of receiving the call last minute combined with the request to MEET THEM when I'm paying for a service that is supposed to be bringing my bags to ME. Very unprofessional. Definitely will not use them again.

Avaid this place. The old lady purposely will create as many troubles to steal your money as she…read morecan. Additionally for a travel agent her knowledge is very limited. She has no idea about anything but has attitude as if she knows better then you. She will treat you as a garbage with contempt. All she cares is how much to steal from you by unlawfully misleading information. Be aware!

This is the worst travel Agency ever! Do not go here! Anna…read moretried to steal my money. She only cares about money. She does not care about you. She lied tome as well and was super unprofessional and rude. She will try to rip you off. Worst place ever!

I came in to this travel agency and was very disappointed at the poor customer service. I came in,…read moresaid hello, politely sat and waited for an agent to become available. No one, even though they looked me in the eye, said hello to me in return, and there was definitely no smiling going on. Even when it came time for an agent to assist me, the woman was very cold, barely looked me in the eye, and seemed to be all too happy to rush me out of their office.

From the owner: Welcome to Poltur Travel Services. Let us handle all of your travel needs! Poltur Travel Services…read morehas been in business since 1972, and our highly experienced travel agents will help you plan the perfect trip. Whether it's for for business or pleasure, a honeymoon or a family vacation - we do it all. We specialize in: Polish Tours are our specialty, Poland Air Tickets, Full Service Travel Agency, All Hotel Arrangements, Caribbean Vacations, Mexican Vacations, Cruise Vacations

Terrible. They had listed special hours of 11am to 1pm on Thursday for some reason. I needed to buy…read morea adapter and packing cubes for my trip later that evening. I got to the store at 12:36pm and they were closed. I expect stores to honor their opening and closing hours. I wasted time and money.

This place was a lifesaver. I went the day before my flight, when I still hadn't been able to…read moreacquire an adapter for Nepal (universal adapters don't work). I called ahead and the employee (owner?) said they had an adapter for Nepal. I made it to the store thirty minutes to close and not only got the adapter I needed, but also a microfiber towel I had been looking for! They have almost all travel needs you can think of (money belts, toiletry bottles and cases, luggage and bags, water bottles, etc). After my purchase, the employee offered us a cold water for the hot day. Refreshing! Overall, a successful and delightful experience at The Travel Store.

I cannot recommend this tour highly enough, both for tourists and residents of New York. I've lived…read morein Brooklyn for almost 10 years and have always been fascinated by the Hasidic Jewish community. Frieda grew up in this environment, and so can speak from personal experience about traditions as well as their day to day life. Whilst you can of course walk around South Williamsburg without a guide, you will be extremely limited in what you can learn or see, without someone to provide expertise and show you the best bakeries! I still have so much to learn and would definitely consider doing this tour again. I'd also be interested to learn about the other Hasidic communities in Borough Park and Crown Heights. I was definitely mindful to be respectful of people around me and so didn't want to take unsolicited photos or stare, however it was definitely our tour group that was the novelty, and people in the community were generally happy to see and interact with us. We also took the tour over a Jewish Holiday, so everyone was dressed in their best clothes and Shtreimels. There were also makeshift Sukkahs everywhere. It was great to see, but definitely worth revisiting when it's not a holiday to get a different perspective. I'll be recommending a tour with Frieda to all of my future guests who want to learn more about Hasidic Brooklyn.

Wow this tour was FASCINATING! Frieda had everything organized and planned so well. She gave us…read morethese bluetooth ear pieces for the tour so that she could be speaking at a normal voice while walking the 10-15 people tour group down the sidewalk and not be shouting. She was very knowledgeable of the history, customs and current state of the Hasidic community in Brooklyn. Tour was about 2.5-3 hours in total. She frequently brought us to parks/benches to get off our feet which was thoughtful. Very encouraging of questions. If you're at all interested in learning first hand about the day to day life of the Hasidic community this has to be the best way to do it. The baked goods she got for us along the way were good as well, but I would eat lunch beforehand because its not super filling.

I just returned from 8 days in Paris - the second trip I had planned by Laura at The Trip Trotter…read more My vacation was fabulous - better than I ever hoped for!! Every detail was covered and planned for us, from transportation, to meals and reservations at exceptional restaurants, to exclusive tours of attractions. There was not one mediocre meal, much less a bad one, at any of the restaurants suggested by Laura. If I didn't know better, I'd believe she even ordered the exceptional weather we enjoyed for our entire week. I am already scheming about my next vacation and you can be assured that I will ALWAYS go to The Trip Trotter to guide me and to plan it for me.

Another great trip orchestrated by Heather - amazing destination recommendation to Sugar Beach St…read moreLucia and she proactively helped us navigate a tricky airlines cancellation issue on the way back due to the weather. Thanks again for looking out for us!

Holly was amazing to work with as she helped create the ideal break for our family! VBH has helped…read moreus with previous trips and we are always thrilled with experiences!