Called today to discuss continuing a service plan I had in the past. The voice that answered the…read morephone misleadingly sounded like a live person. Then I discovered I was talking to a "virtual assistant"! Very misleading. Although Edwin Stipe installed my HVAC system and hot water heater, I will NEVER use this company again. I do not like being deceived.

We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

Our regular HVAC guy was laid up. Contacted Volkman to diagnose a heat problem on our 2nd floor…read more Volkman kept his appointment & diagnosed our problem as a nonfunctioning duct dampener. The cost for the diagnosis was $224.19. The estimate to return & change out the malfunctioning dampener was $836.05. This would have been a total charge of $1,060.24 to replace a faulty $200.00 dampener. Our regular HVAC tech recovered, stopped & replaced the dampener for a total of $385.00. This included re-diagnosing the problem, parts & labor. Problem solved. I would never use Carl Volkman & sons HVAC LLC again. Their prices are exorbitant & unfair.

Heat pump stopped working. Called Carl and he scheduled me the next day! I was a new client and he…read morewas kind and explained what happened to make my unit shut off.

I would highly recommend BJC Plumbing. They were able to come out the same day I called to help fix…read moreour electric water heater. Brian did an excellent job diagnosing the problem and fixing it quickly. He was considerate, friendly and explained things he was doing as he went along. Pricing was more than reasonable for the time and work Brian did.

Excellent communication. Very professional. Installer was courteous and diligent in cleaning up…read morebefore he left too. Highly recommended. No complaints.

Lehigh Plumbing replaced 3 toilets in our home today. Nick and John did an excellent job. The job…read morewas completed in 3 hours. Quality at a fair price. Thanks to Ashley for setting up the appointment and followup. 5 stars.

Nick at Lehigh Plumbing was great to work with from estimate to completion. Scheduling a convinent…read moretime was easy. They arrived on time and explained everything that I could understand. Nick went above and beyond with a slight problem with the doors under the sink and fixed it. I recomment Nick and Lehigh Pluymbing for all your plumbing/HVAC needs.

Roy came and quickly diagnosed our problem of the pipes thudding when the water would run. This…read moretypically happened when the washing machine and/or dishwasher was running. He was friendly when he came and also showed us all of our pricing options before purchasing any supplies and also before doing any work. Very knowledgeable and highly recommended!

Fast response and very professional. I would highly recommend Taylor Mechanical for any job.read more

My hot water heater was leaking I called another plumbing company on Monday and Wednesday they…read morenever returned my call. I called Seibert on Wednesday at 5 p.m. and they called me right back. They came in Thursday morning and put in a new water heater they were in and out in two hours! Thanks guys you were a life saver.

I own two old properties. I think my home was built by the pilgrims so you can imagine I have alot…read moreof plumbing and heating related issues on a regular basis. I have been using Bill for both properties for at least 7 years. He did a commercial restaurant plumbing job and various no heat no water issues over the years. For emergency calls I never waited my than 5 hours to get the job done even in the middle of emergency call season. His crew is top class and they know their stuff. Before Bill I'm sure I was directly responsible for christening many a plumbers' boats and plumber home additions because boy did they rip you off. And most were useless. Bill is very reasonable, good and just a nice guy. This is my first Yelp review but I must give credit where credit is due.

Agentis Plumbing is the service provider that actually honors its 24/7 commitment without the…read moretypical "after hours" friction. The experience was efficient from start to finish. They provide upfront pricing with zero hidden fees or "trip charges," and the technicians prioritize long-term infrastructure health over temporary patches. If you want the job done right without the corporate runaround, use them.

I had a simple inexpensive fix needed for one faucet handle and they tried to charge me $1800 and…read moreadmitted that when I questioned it that it was coded wrong so they cut it in half and then because I got upset the next time I called they said we're not gonna service you anymore so they had a problem. I called it to their attention and they penalized me. Call somebody else.

I hired Aaron, guided by the multiple positive reviews he had -- but sadly, my experience turned…read moreinto a nightmare. I paid $1,950, plus an additional $100 for the initial diagnosis, to have the compressor in my HVAC system replaced. He installed it -- but it failed within just a few days. When I reached out, he told me the compressor was under warranty, but not the labor, meaning I'd have to pay over $1,000 again to fix a problem caused by his own installation. He also said he didn't know what caused the failure and couldn't guarantee it wouldn't happen again -- which didn't inspire confidence. Out of desperation, and not wanting to be caught in another heatwave, I hired a second technician to inspect the system. That inspection revealed multiple serious issues: The attic unit was never accessed or flushed -- a required step after a burnout The filter-drier was reused and visibly rusted, which is a recipe for failure The capacitor used was one I had installed myself, not a new one The compressor was not properly matched to my 2.0-ton system Worse, the second inspection confirmed that, due to the compressor burning out a second time and the system not being properly flushed the first time, there was now twice the level of acid contamination in the system. At that point, saving the system was no longer an option -- the only solution was a full replacement. Aaron clearly knew this, and that's why he kept saying he couldn't guarantee it would work. Yet instead of taking responsibility, he kept making me lose time and money -- while offering to reinstall the same compressor without fixing the root issue or standing behind the work. After I tried to resolve things respectfully, he refunded me only $650, charging me for a failed installation and a compressor that stopped working due to his own negligence. I asked for a full refund, but he refused -- saying his offer to reinstall the compressor (with no labor warranty) was enough. But I had already lost confidence. I didn't pay for guesses -- I paid for a working AC system. From my personal experience, I strongly recommend getting everything in writing and making sure the contractor stands behind both parts and labor. It's not just about being nice -- it's about doing the job right the first time. Your family's comfort, safety, and time matter.

Very happy with Aaron and his work on the central air conditioner. I have an older unit, but Aaron…read morewas able to recharge it and it is so cold in here, and so hot outside! I'm in NJ, but it turns out Aaron was going to be nearby and so he stopped in and quickly evaluated the issue and provided the fix. Also, he took Venmo for payment which was easy.

Our hot water tank died ( it was 20 years old) My husband…read moredecided to call Plumbing Pros here in Forks Township. They answered right away and had my husband take pictures of our old system. We needed a new one so Sal went and picked up a top quality Bradford White Defender System. Since he had pictures, he also picked up other supplies he needed and was ready for the job when he arrived- 4 hours later. Took him and his helper 2 1/2 hours to take out the old and install the new. What was really great about Sal was that he kept everything neat and organized. Very Professional! At the end it cost us $1800.

Another wonderful experience with Plumbing Pros. They are always kind, helpful, and knowledgeable…read more They keep me informed throughout the whole process and help me make the best decision for our home. Although plumbing is pricey overall they make every penny worth it and I know I am getting what I pay for. Chris and Sam were wonderful. Will always recommend them.