Blandon is a true automotive professional who readily offers advice on what's required or not…read morerequired with the goal of fixing the problem and not throwing parts at trying to solve an unknown. Recently moving here from NYC he has become my trusted local mechanic. On this repair visit, he helped repair my transmission leak and install new heater hoses. Highly recommend him and Alfonse who are customer focused, repair focused and offer a great value for quality work compared to other shops. Go see them at D.O.G. automotive!

I'm very happy with the repair quality. The team was polite, organized, and completed everything on…read moretime. Excellent experience overall.

I dropped off my vehicle for a diagnostic that I thought would take two or three days and it took 2…read moreto 3 weeks for Javier to tell me that he cannot do the service and $159 charge for the diagnostic to know that he cannot do it. I spent three weeks and $159 to learn that their shop would not be able to service my vehicle. I wish I would have saved my energy.

This is NOT the shop it once was. And I found out the hard way…read more I have lived in Brookhaven/Chamblee for thirty years and throughout that time I always had my vehicles serviced by Shad and Melissa at J&L. Never a complaint, never questioned the pricing and the work was always done in a timely, professional manner. In December of 2022 I returned for a front end alignment and when dropping off the vehicle I asked where Shad was and was told he was out. Well he was indeed out. He had sold the business to a new crew and I should have figured that out when it took three weeks to get my car back. When I did get my car back, the leather wrapped steering wheel was filthy with grease as was the drivers seat and armrest. And they had managed to burn up three quarters of a tank of fuel leaving my fuel light on when I drove away. Insult to injury they had not even done the alignment. They also managed to not do several hundred more dollars of work that I was charged for. Forget all the positive reviews which are regarding the work done by the wonderful previous owners. This robbing crew needs to be avoided. I can't fathom how some people can be so dishonest.

The service is awesome and the price for labor is great. I would highly recommend this place.read more

You cannot go wrong with Certified Auto Repair! They are so thorough, fair with their pricing and…read morewill get the job done fast!

I came to this place solely on not wanting to take my vehicle to CarMax 30-45 minutes away from my…read morehome. They are considered a Repair Pal under my warranty with CarMax. Immediately I wasn't thrilled about taking my car to the shop but it needed to be taken care of. I met Avi and Ruby (the owners) and they gave the best customer service possible. Now my only gripe is how long it took for my vehicle to get fixed but it was worth the wait only because a major issue became minor to them. I wound up having to pay my deductible and anything that wasn't approved by the warranty company which wasn't a lot extra but they were very thorough and kept me up to date through out the entire process. Unfortunately I did have to return my vehicle the following day but they were prompt on trying to figure out what happened and got me back rolling in no time.

I've taken my vehicle in for the same repair FIVE times, and the issue was never corrected!…read more Luckily, I had insurance to assist me with the cost, but I still had to come out of my pocket for each visit. The repair for the "check engine light" would clear for approximately 2 weeks and reappear each time. THEY NEVER CORRECTED THE PROBLEM. The owner would give one repair cost over the phone to my husband and charge me a different repair price on the premises...He claimed that the computer was at fault! As if that wasn't enough, they lost the engine cover to my car without making an effort to correct. Refuse to return a $15 overcharge and want us to deduct it from our next charge when we bring the car back to be repaired! This business was initially dependable about 18 months ago, but given the recent circumstances, I would advise you to choose a different car repair shop. This place is more about money than it is about quality service. It's like playing Russian Roulette...Just don't trust them!

My vehicle needed immediate attention. This shop had great reviews…read more When I tell you, they gave me stellar service, they did. I didn't feel duped. Repairs were done quickly and effectively. I have renewed faith in my car because of them. If I need any more auto repair done, I'm bringing my car to them.

Super outstanding service. My first time here. Yelp referral. The owner was very attentive to my…read moreneeds and all the customers that were at the shop. Reasonably priced. Flexible appointment schedules. Great location at Shallowford Rd and Dresden. I definitely would recommend and will be back.

Typical overpriced scammy experience where they'll suggest 17 additional things on top of the oil…read morechange. At some point, Ian gave me the new cost (12x to the original cost) for a variety of things. I'm an immigrant with English as my serving language. I didn't understand 13 and change meant 1300. I tried to clarify asking, how much is it going to be? He said, "the price I quoted earlier", which in my mind was 160. I would request the staff to quote the figures clearly more than once in words that non native speakers can understand. It feels like they took advantage of me. Feels very icky. And this took almost 4 hours. If you bring the car for a small thing like an oil change, be on the watch for a long process of expensively unnecessary things to be done to your car. Management: before you refute my review and make the point that I agreed to all the services and the new cost, please read the review again. I'm taking responsibility of not double checking the prices with you and probing further on the "the price I just gave you earlier" when you're throwing 17 technical teens at me. BE EXTRA TRANSPARENT when your changes are over 10x an original price. When I was raising my concern after seeing the big bill. Instead of trying to understand but point, this tall gentleman came out to support his staff in an intimidating manner. No empathy for the first time customer. And this was my first experience with them. So disappointed right now. This is going to mess with my this months finances.

Took my 19 year old Accord in for major service. TLS did complete and thorough diagnostics . they…read moreexplained what required work now and what would require attention in the near and long future. as a result my car is running like a brand new car again. this outfit is expert, polite, and completely trustworthy. it was a pleasure doing business with them. I am now a loyal customer.

Excellent service. Brought my Alfa Romeo Stelvio for an oil change, and it was ready in under 2…read morehours. They emailed me a full inspection report and suggestions for future service. I would recommend it 100% to any Alfa owner. The Marietta AR dealer was charging me $360 and the Jim Ellis AR dealer was charging me $230. Got it done here for $160 and the service was WAY better than any of the above mentioned dealers.

ABSOLUTELY DO NOT COME HERE!! I only gave 2 stars because they did replace my engine correctly but…read moresince getting my car worked on by these idiots my car has been in and out their shop week after week, every time they say the job is done I ended waking up the next day to something new gone wrong and all they can offer is a shitty free tow driver that comes when he wants to and will give you half ass details. truly has been a night mare dealing with eurofed.

Car maintenance and car repairs are never fun. It is one of life's least favorite things…read more That's why I'm grateful for Braxton Automotive. Whenever I have to bring my car here they make me feel less stressed. Customer Service is everything. The space is clean, the drinks are complementary and the lobby furniture is comfortable. I feel like an informed and appreciated consumer. I like that I can drop my car off and leave the key before hours. I like that the same folks have worked there for years. I like that my repairs / maintenance are explained to me and detailed on my receipt. This place is a one stop shop for my car repairs and maintenance. Oil change? Emissions? Tires? Or that weird noise? No problem. Bobbie , Jason, and especially- Anthony, Thank you!

My daughter and I went here on Saturday bc she had a flat tire. Tyrese was very friendly and…read moreknowledgeable about the tires. The service was fast and he was efficient. The only problem was it freezing outside and no coffee or anything a vending machine was in your lobby. I feel that costumers should be accommodated a little while waiting.