We have used Grossi several times and they do top notice repair work. Recently we purchased a car…read morefrom out of state and discovered a problem after returning home. Took it straight to Grossi and they were able to fix the issue same day for me. They are the best around!

Absolute Top Quality Work. Our Ford Escape was rear ended by a distracted driver (gosh darnit…read morepeeps, put your phones away while driving!). The damage was extensive, to the tune of 9,000+ dollars. The other driver's car insurance suggested Grossi so we headed up the road to their location for the estimate and repairs. Their building is not only easy to find, but quite swanky. It definitely gives an air of the utmost professionalism and attention to detail. Marty took care of us and the Escape, looking out for our safety by letting the car insurance company our vehicle was not road worthy so a rental should be issued. The whole process took several weeks from estimate, to part delivery, repairs, and return of the vehicle. Each week we got a phone call letting us know about the progress being made and completion date estimate. Now we have our Escape back and it looks like new. The whole process was seamless and while I hope I never have to use their services due to a crash, I will certainly keep them in mind for their other services.

They estimated 5 days and $2,600 in damage. They had a two week notice I was bringing my car in and…read moreinsurance sent them the check in advance for more money (around $4,700). Over 18 days and $4,600+ later I was able to take back my car from these thieves. The car needed no additional work or parts from the estimate. Rich and Todd had every excuse in the book for the time and price discrepancies. I wouldn't trust Rich and his crew to even change my oil. I look forward to watching karma unfold for Rich, Todd, and any other scam artist employed here

My car needed towed to the shop because the wheel bearing needed replaced. I was recommended by…read moreMidas to Chris Automotive. I called to inform him of the issue and asked if I'd be able to ride to the mechanic. He agreed! Chris was so nice on the phone. My drop off for my car was between 4 & 6. I called Chris on a Friday to schedule my tow the next day and gave him the time frame of my drop off. He said they had some tows scheduled early in the afternoon & would call before on their way for mine. I ended up calling around 4 to check if they only accept cash for tows & Chris explained he would be there in about 15-20 minutes & that they have no way to run credit cards from the truck, so only cash would be accepted. When they came to pick up my car, it was all downhill lol. My car hadn't moved in 2-3 months. The brakes had locked and it couldn't get pushed onto the truck. We also tried jumper cables to jump it but that didn't work because the gas was a little low & again it hasn't been started for awhile. Chris & his buddy hooked up the car with a chain and steered it on to the truck. $60 (6miles total) my car was on it's way to the shop. Since my car was just a drop off at mechanic , I didn't have to be there / ride with them but it was nice to know the option was there. Thanks again guys!!!!

COMPOSITE REVIEW A…read morelocal neighborhood shop where everyone "knows your name." Convenient, reliable, honest and helpful. Staff is always pleasant and helpful. Now that folk are keeping their automobiles MUCH longer than ever before, business in the maintenance/repair of older autos is booming. Smart "small shop" operators know the satisfaction of clientele keeps people coming back for the "little things" that often become "big things." Recently I went in for a muffler repair to find out my old car needed (really... ) rear brakes, fuel line replacement, steering line replacement, and a few other things. My car is routinely "maintained" (was...) at a Buick dealership so to find out (and see it visually myself) just how "unmaintained" it was -- irritatingly shocking. f8 and be there.

Support your local business! This is an auto body shop. NOT a mechanic. Now that THAT is out of the…read moreway... Tim, the owner, may have a slightly dry sense of humor but what he can do for your scratches and dents or customization is wonderful! My father swears by this shop and after having had to have some work after an idiot rear ended me I decided this was the place to go. You can tell this place will take good care of your mechanical metal baby and has a passion for his craft. The free estimates are a god send. I have been places where they'll charge you $50.00 or more for them to even glance in the direction of your car, but not here. I had the opportunity to sit in the small waiting room, surrounded by hundreds of model cars and Thank You notes, while he made some calls. Tim was trying hard to find the proper bumper for a Beetle that needed work. Much of the search does take place on-line. The insurance company that took care of my car even sent an email to Blackie's informing them to look out for my business. The only reason I didn't give this business a 5 was because of the inconvenient hours. They close around 5 Mon-Friday. At the very least I currently have my dad nearby to get the car for me, otherwise I'd have to use sick time from work just to take care of my baby. But she'd be worth it.

Terrible experience using this body shop ! The shadiest people you ever want to do business with …read more Were nice till I called them out on their backyard paint work & fitment issues . After that the secretary & owner had a attitude & nothing was their fault . Awful paint work full of dirt & fish eyes , runs , nibs , peeling clear coat . Cut lots of corners to make some extra money . Got paid to do things by the insurance company that they didnt do properly ( insurance fraud ) . They play these games were they want you to pick your vehicle up after they are closed so they can avoid you . After they fixed it the second time I go to pick it up after 5 of course when they are closed . The battery is dead in it from them working on it & that's how they gave it back ? Terrible customer service , the worst I have ever seen . Avoid this place at all costs is my advice I learned the hard way !