Brought kimono style shirts (NOT A REAL KIMONO) to adjust the length - simply to make it shorter,…read moreit's a straight hem nothing complicated. I was charged $30 each because I paid cash but it would have been $35 each if I paid with a credit card. I dropped the shirts on Wednesday morning and they were not ready for pickup up until 5pm the following Friday! The work was OK but it's too expensive and it takes too long for such a simple job.

I needed some last minute alterations on a bridesmaid dress for a close friend's wedding in 2…read moreweeks' time. Given the short notice, I was worried that I wouldn't be able to get it altered. I called a couple of other shops, but they were all booked, and I started to make peace with the idea that I'd have to wear a dress with loose shoulder straps and dragging skirt. Luckily, I found Lynn at Lasalle Cleaners! She was very detailed with her measurements and made sure that everything fit perfectly. AND my dress was ready in less than a week! I'll definitely be coming back for more alterations in the future!

Had a gnarly stain in my Bears jersey after celebrating the playoff win over the Packers. They ran…read morea stain removal process three times and got it all out. Very helpful and great experience! Thank you!

Exceptional tailoring. My go to place when I need any alterations -- formal dresses to jeans…read more Great quick service.

My husband and I were visiting Chicago, and needed to do laundry: a surprisingly difficult task in…read moredowntown Chicago. Enter Master's Valet Cleaners. Located within the vast One Illinois Center building, this cute mom and pop shop provided us with friendly, fast service. If you get lost like I did, just call them, and they will direct you. The sweet woman working (her name escapes me), was able to wash/dry/fold all of our laundry same day, within a few hours, for a very reasonable price. We were staying at The Pendry, which is directly across the street. Highly recommended for anyone staying at hotels in this area.

I've been coming to Masters Cleaners for all my hemming needs, and I am consistently impressed with…read moretheir quality and professionalism. The owner is very friendly and not only does great work, she also always delivers on time - something I value greatly. I never have to worry about delays or mistakes. If you're looking for a reliable place for alterations or hemming services, Masters Cleaners is the place to go! Highly recommend!

Pure Cleaners saved my life! At least my work life :-). I had 20 Doctor's coat type that needed to…read morebe steamed/ pressed for an event. It was Friday 2pm and I needed then for Saturday 8am. After calling 5 different places I found Pure Cleaners who accepted the challenge. They not only did an impeccable job but they had them ready that same Friday by 6:15pm!! They are also the nicest and kind people you will ever meet! Thank you so much Pure Cleaners!!

A few years ago I brought in a new dress for alterations. They destroyed the dress and gave me a…read morecredit to use for cleaning, not a refund. Fast forward to the present, and I was stupid enough to bring in silk pants to be hemmed and they cut off the harem style band at the bottom and completely changed the look. My outfit was completely ruined. In addition, They were supposed to be delivered and never showed up. They closed the store for 3 days for a holiday so I couldn't get them myself. I needed this outfit for an event and was so upset. I called on Monday morning and they apologized and promised to bring them that evening. Didn't show up for 3 days. When I finally picked them up myself, I was no longer in a hurry since I didn't need them, I was shocked how they changed the style of the pant and basically ruined my outfit. I couldn't deal with this any further and certainly learned my lesson the hard way.

I never write Yelp reviews but was so taken back by this places' service that I needed to share for…read moreother peoples' sake. Had 10 items total, all either shirts or linen dresses. Took a week for them to complete, which was already a little long in my mind. I've had plenty more dropped off elsewhere and it's been a quicker turnaround. They do not call or text you when your items are ready - they simply told me to "stop by next week" to pick up. I get the receipt back and I was appalled. My four linen/cotton dresses were $25 EACH. The other things were also wildly overpriced as well. The tiny rip in my skirt was $15. Costed me a total of $170. My dry cleaning elsewhere has MAYBE costed $50 for all of these items before. If you're looking to have little to no follow up with your dry cleaning that'll cost you an arm and a leg, this is your place. Otherwise I highly suggest taking your clothes elsewhere.

The short version is that Ritchie Cleaners is professional and affordable…read more In further detail, I have certainly come to rely on this company for the care of my dress clothes. I admittedly often stain them while eating at events and Ritchie Cleaners is my go-to for help with removal of tough spots. Most recently -- today, in fact -- the owner/operator, an always rather friendly and humorous fellow, accommodated me when I needed my tuxedo by the end of business the day before it was due (to have it ready in time for a flight to New York City the morning of the date of pickup, a few hours from this writing, in fact). He saved the day! Until some point in 2022, less than a year ago, if I recall correctly, I had been going to another laundromat, about three minutes' walk from my place. Out of respect, I will not give the name. The service was alright and expensive, the owner/operator taciturn, if not curt. I wanted to keep supporting his business out of kindness in spite of this. A friend from my apartment building had mentioned issues with the place I had been going to and recommended Ritchie Cleaners, which is just over 400 feet, two minutes (according to Google Maps), at most, instead. Since I have begun using this service, I have become more and more convinced that I made the right decision. I want to find a way I might repay the man who runs Ritchie Cleaners for his assistance (beyond my definitely continuing to use his service and highly recommending this business to neighbors). I hope that this review is the first step.

I always have a great experience with this cleaner! She is incredibly kind and helpful. I had an…read moreissue with the zipper on my dress, and she fixed it within minutes. Their dry cleaning service is always quick, efficient, and reliable. I highly recommend them to anyone looking for excellent service and quality work!

Dress came back smelling like BO and my pants (custom made) had some seams pulled. I never leave…read morereviews but I was so disappointed in this service.

I had a great experience here. I dropped off a couple of suits, some dresses, and had a pair of…read morepants hemmed. Peter and his wife did a lovely job and were so kind in every interaction. Everything was dry cleaned and perfectly pressed by the promised date. Prices seem comparable to others in the area.

Do NOT go here for your formal wear. They have now ruined two tuxedos by hot pressing the satin…read morelapels, even though I specifically said not to do it the second time, as I know their presses run too hot and will leave marks in the satin. They previously ruined a suit too --it looks like hot pressed the lapel when it was wet. I use this place for basic mens button down shirts and pants, as it's a convenient location. I don't trust them with more. The buttons often get cracked as they don't provide much care to the pressing. But it's hard to find a dry cleaner who doesn't do that in Chicago. Most places (like this) send the stuff off-site and don't control this. I also go elsewhere for tailoring.

They always do an excellent job, and the individuals are consistently kind and welcoming.read more

Avoid this place , they are so greedy I take my suit for a wedding and they lost my tie , I have to…read morebuy another one . They find it but it was too late for use it . They charge me for the service anyway . Avoid this place !!!!