I started coming to PhysioStrength based on the recommendation of a friend and couldn't be happier…read more My previous PT office got the job done but wasn't assisting in my personal progression goals. Dr Derek redefines the role of PT, is constantly checking in and making adjustments based off of what he sees and my physical goals. It is clear that there is a system in place and the PT accountability is apparent. If your goal is to progress thru an injury, come see Dr Derek at Physiostrength.

I get excellent care from Dr Michael O'Connor, PT. He's helping me post partial knee replacement…read morewith gaining more knee flexion, strengthening area, range of motion. He keeps my sessions varied. I get very good care from front desk, too.

There is no practitioner better in the South Sound/Tacoma area for Physical Therapy than Carter…read morePeckham. I initially saw her when dealing with Frozen Shoulder, having been referred first to a big box PT practitioner who gave me a band and strengthening exercises, making my shoulder worse. What I needed, and what Carter knew, is that my shoulder needed stretching, not strengthening. I stayed the course of being stretched by Carter in her office and stretching on my own at home with the exercises she sent home with me and gradually got better. Each new level of recovery was met expertly with new stretches and I regained the use of my shoulder joint and arm. It was a no brainer who I would see when I was involved in a rear end collision nearly 2 years ago as well as with the 2 times I have been hit since. Carter's treatments are full range from hands on stretching to the use of props as well as applied heat or ice and TENS-unit stimulation and craniosacral work. When some stretch doesn't help, Carter keeps trying until we find one that does. Carter is patient, firm, empathetic and friendly. Her knowledge of anatomy is vast. I feel lucky to be in her care and recommend her without hesitation.

I have been a patient of Carter Peckham's on more than one occasion and have also brought both of…read moremy children in for sports related PT and rehab. I will tell you that Carter is extremely hands on, knowledgable, and diligent in her care. She is very experienced, she has a lot of tricks in her bag and she will always work incredibly hard to address whatever has brought you in. Her level of care and skill is unparalleled in her field, and the contrast to the quality and intensity of therapy you receive compared to the "big box" style PT clinic cannot be overstated. Carter's practice has literally been a lifesaver/game changer for many people I know as well. NEPT is tops, I would not go anywhere else.

I highly recommend to all my friends and family who have any physical therapy needs. Everyone who…read moreworks here is more than GREAT! Sydney & Craig are so awesome and I am so blessed to have had them during the recovery process after not being able to walk for 3 months... thank you again...

Had trouble navigating their site to leave a Google review so decided to use YELP instead. Kathy…read moreE. was my hand therapist for six months. She is experienced, kind, knowledgeable and patient. I would highly recommend her! Debbie

I receive care here by no choice of my own; the VA CCN sent me. I don't mind. The evaluation was…read morethorough. The first session following the evaluation was a bit wonky. Now I'm with Emily, the Task Master. I see her once weekly. She's a bright spot in the day. I've seen her when I was super tired and when I was in more pain than usual, and she's always careful and caring and makes me laugh - likely to distract me from the pain. But she's one of the few folks I've seen in a therapeutic setting that I don't dread going to see. I'm actually tracking my own progress at home and taking mental notes to share with her, because I know she listens and always helps! Bravo, Emily, you task master, you!

Subject: Formal Complaint Regarding Unprofessional and Discriminatory Treatment…read more I am writing to formally express my concern and disappointment regarding the way I was treated during my recent visit to Elite Physical Therapy. I have been a patient of your clinic for nearly 10 years, returning as needed. Over that time, I have consistently paid for services both through insurance and out-of-pocket, including recent visits where I paid approximately $120 per session and $135 for my initial evaluation. I have always met my financial obligations. During my most recent visit, I informed your office that I would be approximately 10 minutes late. Upon arrival, I was told my session would be reduced to 15 minutes, which did not work for my schedule. Despite this, I was still willing to proceed and pay any applicable fee. I was not previously informed of any $40 late or no-show fee. However, what occurred next was completely unacceptable. The moment I entered the clinic, I was not greeted professionally or addressed by name. Instead, I was immediately confronted about payment in a loud and public manner. While standing at the front desk, a staff member stated loudly, in front of other patients, "You need to pay the $40 fee before we see you." This drew unnecessary attention and caused other patients to turn and look at me. This approach was humiliating and implied that I was unwilling or unable to pay my bill, which is entirely untrue. I have never had an issue paying for services and have consistently handled payment either before or after my visits. Being addressed in this way--publicly and without discretion--was deeply disrespectful. Additionally, as a minority, the tone and manner in which I was spoken to felt discriminatory and demeaning. It created a hostile and uncomfortable environment. No patient should feel singled out or judged in this way. I also want to share that I am currently going through an extremely difficult time, having lost my wife just two months ago. I came to your clinic seeking care and support, and instead left feeling embarrassed, disrespected, and emotionally distressed. When I raised my concern, I was told that the staff member "did not mean it that way." Respectfully, intent does not excuse the impact. The experience itself was inappropriate and unacceptable. After many years as a patient, I expected a higher level of professionalism, respect, and discretion. I respectfully request the following: * A formal acknowledgment of this incident * A clear explanation of your patient communication and payment policies * Assurance that staff are trained to address patients privately and respectfully * Clarification as to whether this reflects standard practice within your clinic I hope this matter is taken seriously so that no other patient has a similar experience. Sincerely, Seon Smith

All in all, a very pleasant and satisfying experience. It begins with the initial greeting by…read moreMargaret, who is friendly and efficient. My knee surgery rehab was led by Nolan, who was obviously skilled and knowledgeable, as well as patient and encouraging. I was very happy with my results and would gladly recommend to anyone.

I needed to have therapy for my weakening hips The therapy I received has been terrific. Katlynn is…read morea true professional who listens to my concerns and acts accordingly. this is a first class operation. the front desk is managed by a. very professional and pleasant woman.

I strongly recommend 3D. I have had physical therapy (each time with a physical therapist) at this…read morefacility for knee and hip pain. Jordon (an outstanding Doctor of Physical Therapy) listens, provides practical feedback and therapy for where I am and not a cookie cutter approach. I like their app which allows me to revisit exercise prescription videos at home. Facility is clean and easy to access with parking in garage below.

This out-patient physical therapy center is A+. Great facility, top notch rehabiliation equipment,…read moreand even better are the outstanding physical therapists. Located off of Division Street, parking is relatively easy around the block. The entrance is very professional and once you enter, the administrative staff are caring and professional. The building offers a great view of Mt. Rainer and the downtown of Tacoma. I would highly recommend this healthcare provider for your restoration of movement and improvement of sports performance.

My name is Harvey I get pool therapy everyone there is soooo great you get the best therapy ever I…read morelove going there and think everyone should experience what it is like to be treated with greatness and it works one billion stars to the staff the therapists and the owner for making me feel like a king God bless everyone there

Attitude is the Key ingredient here at Westgate Physical Therapy. Between Cynthia, John, and…read moreMelissa and the staff of assistants this place thrives with positive Attitude and energy! They alway listen closely to what you say verbally and what your body is saying also. These people are genuinely invested in your recovery and wellness. John has a great technique of telling a funny story to help you relax and take your mind off your injury as he works you loose getting you ready for your paces. Melissa is always intuitive of what you are going through. "look up so I can see your face" this way you can't hide when the pain impacting your rehab. Crazy schedule? Cynthia always finds a way to make it work. Pure genius and patient with people like me who forget their schedule. I feel the difference every week and I'm glad my care and rehabilitation is in their competent hands.

In LA, if a business doesn't have reviews, or has few reviews, it means something is wrong with…read moreit. In Tacoma, it just means a true Yelper hasn't visited yet! My fiancee is stationed at JBLM and needs to continue his PT. He called this place after finding this place through his insurance he gave them a call and interrogated them, which is his standard procedure. His first impression? The receptionist picked up and sounded confident, a plus in his books. Well the result of that call is that he became a patient! He has been here about 6 times. He comes in, signs in and doesn't even get a chance to sit down as they already call him in! The only person who is ever in the waiting room for more than 2 minutes is me! I've seen multiple different patients come in and they are all treated the same. The ladies are kind and courtesy and have a bond with each patient. They are even kind to me, offering me coffee on some days. And they spend about 1.5 hours with my fiancee, who is recovering from a rotator cuff surgery. They give him a heated massage in the beginning and towards the end make him do exercises in their exercise room, which has a couple of flat beds, weights, a lat pull down machine, stair stepper, treadmill and other equipment. They take therapy seriously! Parking is a breeze, restrooms don't need keys, scheduling is simple. I and he have no conplaints about this place. They even have a fresh newspaper and ample magazines! I truly hope more people come to this office. Be on the lookout for his review!

Painful right shoulder rehab - Left knee replacement surgery rehab - Major right rotator cuff…read moresurgery rehab . . . I have went through two extended injury rehabs and currently about half way through the third, rotator cuff surgery, with these wonderful people. I have spent a lot of time with, and gotten to know, all of the three PTs and the support staff. Every one of them actually care about my success and treat me like was the most important patient they have. Truth be told, I'm just another burned out 76 year old has been athlete who used up his body in his youth. I have no regrets, and I seriously recommend you consider these professionals for your needs! Cameron, Maria, and Brittany REALLY know their stuff. Each one has been a blessing for me.

Well, I'll start up by saying A2 physical therapy. Everybody's amazing there and I had the pleasure…read moreof having therapy with Ron the other day in Seattle. He was filling in. He normally works in Gig Harbor, but he was filling in. I don't even know where to start except for M4 four years old done, chiropractor, physical therapy for years lots of stuff this man is amazing. The amount of relief I got after one visit I brought my wife next time because we were both in a car accident and told her he was amazing and when she got in the car, the first thing she said is you're right, you know that never comes out very often. So that there says amazing. She got amazing. Relief to after just one visit with Ron. I look forward to seeing Ron every week and if they had a word better than amazing I would use it. you will not be disappointed in going and seeing him, I'm kind of nervous telling everybody because I don't want him to get too busy. lol but I think we should all get to experience Ron if we're in serious pain because like I said he's amazing and his personality is pretty good too. He has a bright light that you can see. That is really nice to be around for at least that hour thanks Ron you are much appreciated, brother.

This is the worst Physical Therapy Clinic I have been to. They could never schedule me and I think…read morethe condition might have gotten worse because of the delays in between sessions. I think I have a total of 10 sessions between March and July. The first appointment I told the receptionist I had not co-pay for PT as I called my insurance company. I had an annual deductible of $39. They continued to bill me and I would ask at every appointment what they were billing me for. It ended up being an almost $200 bill. They don't honor their cancellation policy and when I complained about how bad their billing services, they tacked on $55.00 on a statement I had to asked for and was 3 months late. Don't go here as they don't have adequate staff and the owner is the biller. She also had her dog in there one day when I came in and it almost bit me. She didn't apologize to me until I was leaving. Bad business.

Dr. RIMM & Tyler are amazing!!! Both of my teen athletes go here and they just always go above and…read morebeyond here. They become family! I'm just extremely grateful to have found them. They have made a huge difference in my kids physical abilities and helping with any injury but more importantly preventing any future injuries. I refer every athlete I know to them. They know what they are doing and care about their patients! It's hard to find that nowadays.

Tanya was amazing. Best body work ive ever had. Suffered from severe motor vehicle trauma but…read moreshe's putting me back together. So blessed to be established here.