Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

My first time using this service. I normally use Uber, but needing a ride to the airport at 5am I…read morewas nervous, because Uber can cancel or not even show up. The driver was courteous and right on time. I would have used them for return trip home but for some reason there was problems with the scheduling app and it was difficult booking the ride so I didn't use when I returned. Would use them again if early am flight.

Our driver Howard was wonderful. Clean car, cheaper than uber, and got us there fast and saferead more

Clean cars and professional drivers, ideal for every occasion, birthday parties/airport, shuttles,…read moreetc give them a try!!

I used Uber for the first time and it is a delightful experience!…read moreSince my appointment was really early in the morning, I pre-scheduled my ride, which showed up in front of my house right on time! That driver was courteous and witty, making it a fun ride no matter the hour! Coming back, I ordered another ride, and that took about 7 minutes to appear, even though the area was slightly congested. That driver was also courteous, chatty and witty, so the ride back was just as pleasantly enjoyable! I have an Uber account with all the safety bells and whistles, so I don't have to worry about any last minute hassles! I'm so happy that I used Uber and will continue to do so for any destinations that normally prove to be nightmare when it comes to traffic and road rage!

I have used GPS navigation apps since they were first available. The Lyft navigation app is the…read moremost dangerous I have ever used. Instructions are vague "Take the Exit", but not which exit, you need to study the app not the road to see which exit. Instructed to do a "U" turn at the busiest crossroad in rush hour. The app will not re-calculate when you pick up a passenger, I had the map going round in circles because it didn't know where I was. Long road trips take many more hours than needed, had a trip take 2.45 hrs longer than it should because it sent me through a different state to come back to the final destination, most long trips have the same problem, passengers get very upset for the time taken for even local trips. The app will always have you pick up a ride or drop off on the left, even on a busy road facing traffic. You need to have the phone connected to power all the time you use Lyft, without it will go from 100% to 0% in 2 hours. Get insults like "Keep your phone out of Airplane mode", "Connection issues" when there are many other drivers waiting for rides in the same area.

Horrible. The dispatch woman acts like she can't hear me when I call. This is not a problem on my…read morephone ever. Second the cab never showed up. Just horrible

I would give 0 stars if that was an option. I booked a trip from home to the airport on 10/7/22…read moreonline and it was confirmed for 5:15 am. I received a phone call from the driver on 10/7 at 4 am asking if I was ready. He woke me up at 4 am and I told the driver I needed to get ready and the earliest for my 5:15 am pickup would be 5:00. He said OK and hung up. I called Ace back at 4:45 am and was told I canceled my pickup. I told him I Did not cancel. He told me "you must have filled out a survey and canceled". Again, I told him No I didn't cancel. I asked if they were going to pick me up as scheduled- 5:15 am and he said NO. I then received 2 emails showing my reservation was canceled. NEVER USE ACE TAXI at 216-361-4700.

Bonus points for a clean and tidy rail station. The Little Italy / University Circle Station is on…read morethe Red Line between Cedar - University and Superior Stations. It's a good ways out to the west from downtown, but the ride is smooth and quiet. The station itself is upstairs (and there's an elevator) and outside, so it's going to be uncomfortable in cold weather but there is cover from the rain/snow. There is a ticket vending machine downstairs but no turnstile. There is a ticket validation machine.

Nice addition to the area and to RTA's network -- this station replaces the E 120th St. Station…read morewhich was poorly located and in disrepair. While the station itself is a vast improvement over the E 120th St Station, the design seems to be mostly about utility with some artistic elements such as decorative exterior lighting and terrazzo floors. There aren't a bevy of amenities (no public restrooms) but there is an elevator for ADA access and ticket vending machines are available. This should help improve access to University Circle and Little Italy and help relieve some of the parking crunch since people will have a great alternative to driving, just in time for the Feast of the Assumption!

My American never showed up. They said I never called for a cab. I used Lyft the next time I needed…read morea ride.

He hung up on me when I was asking questions and he kept saying airport only but it does say taxis…read moretaxis go everywhere not just to the airport he did not have to hang up on me that is very rude and disrespectful if you don't want to work with the customers or the public then find another job

Working with this company is a pleasure. Cars are beautiful. Drivers are excellent. And the owner…read moremakes everything se I'm all set emless. I did the review

Tex was on time and very polite. The interior of the vehicle could have been cleaner. Their was…read moresome dust on the door panels. It looked like it needed an interior cleaning.