1. Juniors Helping Hands Mobile Mechanic

1. Juniors Helping Hands Mobile Mechanic

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Juniors Helping Hands Mobile Mechanic

5.0 (1 review)

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Services - Juniors Helping Hands Mobile Mechanic

Routine automotive maintenance

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4 months ago

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The service I received was great. The way I was treated by Franky as a new customer was superb. The…read morewaiting area is also very welcoming. Probably will be doing more business with them In a future.

Honestly, this was one of the worst experiences I've had. It feels like they are more focused on…read moreavoiding responsibility than actually helping customers.I brought my car in for work, and afterward I noticed my grille was damaged. They denied causing it and claimed it was already like that, but I have proof showing the condition of my car before it was brought in. They also stated that my hood was never opened by them, but after I provided camera footage showing otherwise, the response changed to saying they "so we can't open the hood?"They refused to fix the damage and even threatened to remove me from the property for trespassing instead of trying to resolve the issue. They also refused to provide any video proof showing when they opened my hood.Thankfully, I had my own camera footage and was able to see a mechanic pushing something back into place, which raises even more questions. Their own before pictures don't show the damage being present before the work was done, and the difference between their photos and how my car looked afterward is clear.I know my car was not like this before I brought it in. I wouldn't waste my time making a complaint over something I knew was already there. All I wanted was for them to take responsibility and fix what happened. They also brought up unrelated information about body shops and clips, but that doesn't change the fact that before I went there, my hood opened normally without anything popping out. After getting my car back, it no longer does.At the end of the day, I just wanted honest service and for the issue to be handled properly. Unfortunately, that's not what happened.

Discount Tire

Discount Tire

4.3
(55 reviews)

Came in as a walk in to check on my tire sensor being lit up…read more This place was busy for a saturday morning around 8am ish. This place was organized as far as getting customers in as walk in , with appointments etc. They had a hand held machine to control traffic and to help customers ease the wait time to be serviced. They will ask for your name and phone number and the text message will route you when they are ready to service you. They spoke to me that since i had warranty cards on my 4 tires that my payment will be about $14 if I needed a new tire (1) . After they took my car in - They resolved the issue as a valve issue and they replaced the tire valve and it was a free service. The frustrating part about this was the icon was still lit up. So they informed me to give it about 15-20 mins and the icon should be gone. Well I drove the car nearby and it still was there - the icon. So I went back to the location and told them I will need this cleared because I was not comfortable driving with tire issues after leaving them. I waited until a staff assisted me clearing the icon. So far the icon did not pop up. I also noticed that the staff says things that is not there - example - i requested my receipt to be EMAILED to me and the employee stated it was emailed. So I waited enough that the email was not popping up on my inbox. Come to find out - the system NEVER HAD MY EMAIL ADDRESS. So i asked the employee - how did u send the receipt without my email address in the system? He then asked another employee STEPS to email my receipt AFTER HE ASKED ME MY EMAIL ADDRESS. He looked like a new employee because he didnt know steps on such a thing as far as his tasks. Overall this place is not bad its the fact that I drove off still having the icon lit up after they fixed the issue and not being honest about having my email address.

I was contacted by Discount Tire's customer service regarding my recent experience. Shortly…read moreafterward, Joelle, the store manager, reached out to gather additional details. He was extremely courteous, professional, and genuinely helpful. My vehicle was brought in on Monday, and the service was handled promptly and professionally. I have a great deal of respect for a company--and a manager--who takes the time to personally follow up and work to resolve a situation. That level of accountability matters.

Juniors Helping Hands Mobile Mechanic - autorepair - Updated July 2026

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