My family and I just recently moved to Bartow, FL. My son bought a vehicle that started to have…read moreissues with a loud knocking sound in the top part of his motor. I found Master Mobile Auto Doctor by a google search (Unfortunately, I did not read the reviews). My son called and spoke with the gentlemen named Gene about what was going on with his truck, was quoted $105.00 per labor fee and scheduled to drop his truck off on Sunday, July 30, 2023. He left a note as to what he did to the truck and to call him before proceeding with any work. The next day, Monday, July 31, 2023, Gene, called my son and stated that his engine was not getting oil to the top end of the motor. My son mentioned that his sensor was broken for his oil. He asked permission to take the top manifold intake off. My son said OK. Later that day, he called my son back and asked him to come by his shop so he could show him something. My son proceeded to his shop. He asked my son, there is no way you took of the top end of your motor off (actually argued) my son said, Sir, I did the work myself with his friend (who was with him). Gene said OK. Then proceeds to tell my son his cam (rod that runs through motor) is bad, and he only has two options, rebuild or new motor. My son was like there is no way it's the motor, the motor is strong. It's not getting oil, that is the problem. Well, he needed a day to think about that total of a new motor or rebuild and to talk to other well-known mechanics (head mechanic at Ford). Showed him the pictures and videos of the cam and its normal wear and tear for a vehicle that is a 2000 and not bad. He called Gene the next day and said, I want you to put a new oil pump in it and go from there since the motor isn't getting oil. The guy said "I am not doing that" you only have those two options (rebuild or new motor). My son said then please leave as is and I will come get my truck. Gene said OK. The next day Tuesday, August 1, 2023, my son goes to the shop with my truck to pick up his truck. Gene says, who's truck is that? My son said, my mom's. He states, oh your mom lets you just hot rod in her truck. (Personally, that is none of this guy's business as to what my son is driving)! As my son was leaving with his truck in tow, Gene stops him and says, "if you put a new oil pump and new rob barring's you will have a good motor". To me that is a slap in the face!!! Did he not recall that my son stated to put a new oil pump in first thing Tuesday morning, and he said he would not do that. He didn't want to perform the easier work and wanted to get my son for a "new motor or rebuild motor"! Who does that? He slapped my son with a bill for 4hrs of labor at a rate of $125.00 and then threw another 3% credit card fee on top of it, total of almost $600 due to the 3% fee. Let's not mention his website states a flat rate of $100.00 labor fee and no mention of a credit card fee of 3%. Also, lets mention his illiterate wording on his invoice. If you read your invoice, it makes no sense (example: "CHACK OVER FOR LIFER NOSE PULL VAL COVERS O..." "FOND WATER PIP NOT BOLTE DOWN"). Do not use this guy! Now I got my son's truck back, the guy did move the motor again as the cam rod is not in same position and now there was oil in the top of the motor which was not there as of Monday night when my son last seen his vehicle and instructed Gene to not touch it anymore. Highly disgusted that an older man would try and rip off a child who is trying his best to get his truck fixed. Worst experience!!!!!!

Had an issue w my car; thought it was my alternator but it was something else that Scott found the…read moreissue and fixed it for me. Incredibly thankful for him and everyone at the shop. Most places will do anything they can to add onto your bill including changing things that didn't need to be done but this is a great honest shop.

I had 2 new tires put on my truck that has plastic center wheel caps. Told the person to be careful…read morebecause they break easily. Got it back and 2 lug nut covers were missing, and 1 wheel cap was broken which they tried to glue back together. When I went back, they couldn't find the covers, so they ordered some, but no answer for the cracked center cap. Very poor service!

I appreciate that they stood behind their work, listened to my concerns, and took the extra step to…read moremake things right. The corporate office, costumer service phone agents, store manager and mechanics were professional, helpful, and made sure all my needs were taken care of. Very satisfied. It's rare to see this level of accountability and customer care, and for that reason I'm happy to give them 5 stars for the way they resolved everything. Truly earned my trust! Thank you to the mechanic Danny who took care of my truck and to Randy!

They are super fast and check everything. You don't even have to get out of your car. The service…read moreis top notch. The cost is a bit high but look for a coupon.

One of the best shops you can take your vehicle to, felt very well taken care of and the employees…read morevalue their customers first, Elijah was the most sincere and caring to me and other customers and makes sure you're taken care of and leave there better than before you first came!

Had an oil change at Valvoline and my car immediately developed a leak from the oil filter housing,…read morethe exact part they serviced. When I filed a complaint, the manager promised to fix it and clean my oil-stained driveway, but when I brought the car in he barely looked and blamed it on wear and tear from the oil pump. My independent mechanic confirmed the housing was cracked from overtightening, something that does not happen from normal use. Valvoline then claimed they reviewed video and said a torque wrench was used, denying responsibility, even though they were the only ones who touched my car since August. I ended up paying over $1,500 to fix what they broke. Completely incompetent service and terrible customer support. Avoid.

DONT TAKE YOUR CAR TO THIS PLACE. Unless you want to pay to repair it later. I took my car to…read morechange the coolant and they broke the radiator. They did the service in the morning and in the afternoon the car overheated. I had to pay a tow truck to take the car back to them to check it out and they said the radiator was broke and that it was a coincidence that the same day they did the service the radiator broke. I never had a problem with my car. Doesn't matter how cheap that place is go somewhere else unless you can to end up spending more money to repair your car. Read the others reviews in Google. I should've payed attention to that. I ended up paying to change radiator.

I had a oil change and had all 4 tires changed and josue and his team did a amazing job and would…read morerecommend this spot 10/10 times

This company is a scam!!! Would give it a zero if I could. They charged me $1287.84 for a service I…read moredidn't receive. They claim to use new parts and they put remanufactured parts on my car, while lying in my face saying they were new (multiple times). I proved they weren't and they refuse to refund my money. Put a complaint in to corporate and now they state they will give either $300 back or I have to let them work on my car again. ABSOLUTELY NOT! Your company has no integrity and participate in fraudulent business tactics. Now I have to sue. Don't trust this company!!!

I've had such a great experience! They're always on time, super reliable, and incredibly kind. As a…read morebusy mom, the convenience of having a mechanic come to my house is everything. They work quickly and efficiently and really know what they're doing--whether it's a major issue or routine maintenance. Definitely my go-to!

$180/labor rate yet unlicensed.. - cuts corners…read more - doesn't follow up on the overall task. - prefers charging for diagnostic fee than actually repairing the car.. my experience was very vague to say the least. - mechanic claims he doesnt charge $180/hour but thats what he charged my sister that lives in St pete... I'd stay away man.

We were headed back from a foster care camping trip in…read moreSarasota, when the back tire started smoking and got very hot. We pulled into CVS across the street, when Sharkey the owner came over to assess the problem. He determined that the bearings and buddy bearing came loose and caused the problem. We moved the camper over to the back yard and stored it for over 4 days until the parts came in to repair the bearings and wheel. Their pricing was very fair and got our unit back on the road. It was a God blessing that the problem occurred right by Tires Unlimited and that such a great person took care of our situation. Thank you Sharkey and all your crew. I recommend them for any work you may need in the future.

Today we came here to get a mail removed from our tire. The owner and staff was extremely polite…read moreand got us in and out quickly. We will be back to have them work on my wife's car soon. Ed was awesome and helpful. Thank you.